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All 57 Cozumel hotels

Iberostar Cozumel

3.5 of 5 Resort (All-Inclusive)   |   Costera Sur, km. 17,785, Cozumel 77600, Mexico
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Iberostar Cozumel
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Ranked #22 of 57 Hotels in Cozumel
A recent review
5 of 5 stars reviewed yesterday
belangn Ottawa, Canada
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3,238 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ottawa, Canada
1 review
5 of 5 stars NEW

Finally taking a minute to write a note about my last stay at the Iberostar Cozumel...last November. I had previously been there in January of 2014 and had enjoyed my stay. I'll admit I can be quite picky when it comes to hotels, restaurants or service in general. I am happy to report that i have not been disappointed. The... More 

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Manchester, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed for a week in February and had a total blast. Everyone at the resort was genuinely friendly and nothing was too much trouble. The Pros: The grounds are beautiful and kept in fantastic condition, with lots of interesting wildlife roaming around. The beach is lovely but quite rocky (basically on a reef) so make sure you take water... More 

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Fantastic stay! Beautiful place! Most beautiful beach at a resort on the island. Service was great, food and drinks were the best and the people not just at the resort but the whole island! Customer service notes can be taken from them! See Pedro at the tours desk, gives great activity tips, island tour was so fun! Can't wait for... More 

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Castalia, Ohio
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This was our 2nd visit to this resort and we thoroughly enjoyed our stay. One of the things that stood out was the friendliness of all of the personnel - from the chefs to the gardeners. Each and every one welcomed us with a smile and a greeting whenever we passed. The beach is beautiful but be aware entranced to... More 

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Webster, New York, United States
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

My husband and I spent the first 2 weeks of February at Iberostar Cozumel and were very pleased with our choice of resort. The property is a bit off the beaten path but that was what we were looking for. It was quiet, comfortable and beautifully landscaped. The food was surprisingly good in the buffet restaurants. There was a tremendous... More 

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Sask
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The resort and the food was good. The staff was excellent. Alba, Pedro , were excellent. We knew going in the beach was rocky. Overall this was a great resort. We snorkled with Dressel Divers, seen a big spotted eagle ray.

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Alfred, Maine
1 review
5 of 5 stars Reviewed 5 days ago NEW

Just got back from a relaxing week at Iberostar in Cozumel. An absolutely wonderful trip! Staff was outstanding, especially our beach bartender, Gaspar, and Erica, one of the many talented chefs at the resort. Weather was great; scuba diving was outstanding, rooms were clean and well maintained. Went on the submarine trip...wow! Had lunch at our favorite downtown restaurant, Casa... More 

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Quality manager I, Quality Manager at Iberostar Cozumel, responded to this review

Dear guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our IBEROSTAR Cozumel. Moreover, we thank you for your wonderful comments about the service of our staff, especially from Gaspar and Erica, we will share with both of them your nice words. We really appreciate your kind recommendation to all... More 

Boston, Massachusetts
Contributor
16 reviews 16 reviews
12 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Feb. 14 - 21, 2015 Flight – Got to Cozumel at 2:30, long lines for immigration. Try to get there around early! Transfer – Why pay the outrageous van fare? We walked out of the airport and the 100 yards to the street- the first taxi that came by stopped and took us to the resort for almost half the... More 

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Quality manager I, Quality Manager at Iberostar Cozumel, responded to this review

Dear guest, We really appreciate your encouraging review on your fifth stay at our cozy IBEROSTAR Cozumel. It is undoubtedly a great source of motivation for us all to hear that you appreciated every aspect of your stay, from the professionalism and attentiveness of our staff to the quality of our restaurants and the high level of service. We are... More 

Contributor
13 reviews 13 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

My family decided on a short diving trip to Cozumel and picked Iberostar mainly by the ratings on trip advisor. The property is very nice and I liked the garden settings. We reserved a suite and it was spacious. Our main reason for choosing this room was that it had 2 rooms with a couch bed. Check in was good... More 

Was this review helpful? Yes 3
Quality manager I, Quality Manager at Iberostar Cozumel, responded to this review

Dear guest, First of all, we would like to thank you for choosing IBEROSTAR Cozumel for you recent vacation. We appreciate your compliments about our services, tropical fauna and cozy rooms. Regarding your comments about late request at housekeeping, we apologize about that. We would like to inform you that we are taking part in several initiatives and programs for... More 

South Haven
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 6 days ago NEW

This visit was our 4th in 15 years. 2 years ago we stayed in Tulum and won't do that again. It was windy and the serf was rough on the mainland. Our agent was not honest about the place so we were dissapointed. It was cheap. We traveled to Cozumel Feb. 14 - 21, 2015 with 2 other couples and... More 

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Quality manager I, Quality Manager at Iberostar Cozumel, responded to this review

Dear guest, Thank you so much for your comments on your stay at IBEROSTAR Cozumel, we are very glad that you decided to come back to our hotel. We are happy to hear that you appreciate each aspect of your stay, from the quality of our gastronomy to the comfort of our hotel. We thank you for your wonderful comments... More 

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Hotel Summarization (Beta)

What travelers say

  • Very good(37)
  • Steak house(30)
  • Dive shop(24)
  • Mexican restaurant(24)
  • Great time(21)
  • Star Friends(19)
  • Pool bar(14)
  • Beach bars(13)
  • Water shoes(11)
  • Not sure(8)

Additional Information about Iberostar Cozumel

Address: Costera Sur, km. 17,785, Cozumel 77600, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Iberostar Cozumel 3.5*
Number of rooms: 294
Reservation Options:
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Also Known As:
Iberostar Cozumel Hotel Cozumel
Cozumel Iberostar
Iberostar Cozumel Mexico
Hotel Style:
#5 Spa Hotel in Cozumel
#7 Top resorts Hotel in Cozumel
#12 On the Beach Hotel in Cozumel

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