We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Iberostar Cozumel

Costera Sur, km. 17,785, Cozumel 77600, Mexico
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work directly with HotelsClick to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Iberostar Cozumel
Professional photos View all
Browse nearby
Iberostar Cozumel
Add Photo

3,485 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    1,421
    1,289
    493
    182
    100
See reviews for
947
1,227
63
17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (669)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (3485)
  • Mar-May only
    (1077)
  • Jun-Aug only
    (919)
  • Sep-Nov only
    (507)
  • Dec-Feb only
    (982)
All months
Corpus Christi, Texas
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed yesterday NEW

This was our tenth time to stay at this resort. It our resort of choice in Cozumel. We have tried other resorts and they are good but the Iberostar is the best in our opinion. It is smaller and more relaxed. It has all the activities and a great staff. The food was very good and there were lots of... More 

Was this review helpful? Yes
Level Contributor
3 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

We just returned from a girl's only trip to this resort. It was awesome! The resort was beautiful and the grounds were immaculately kept. The food and drinks were excellent. The staff were very attentive to our every need. We were able to book our activities right at the resort after we arrived. We can't wait return to this resort... More 

Was this review helpful? Yes
ontario
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We went to this resort in early Feb/2015 with myself,husband,another couple and their 2 children ages 7 and 9. The resort was beautiful! Had a jungle like atmosphere to it and the grounds were kept immaculate. It can be difficult at first navigating your way around but after awhile its really quite simple. The pool is large and the swim... More 

Was this review helpful? Yes
Houston
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Ever since trying Iberostar in 2008, we haven't looked back - we only go to Iberostar when we go to Cozumel. It's a beautiful property. The food is pretty good. The dive shop is great - almost all dive masters are European, which brings some different cultures and experience to an already cultural experience. Although, sometimes that means they're not... More 

Was this review helpful? Yes
Level Contributor
8 reviews
4 of 5 stars Reviewed 3 days ago NEW

The atmosphere is great at Iberostar Cozumel. The staff were very attentive and prompt on almost everything you could need. The food selection was immense and there were a couple of nice reservation only places that were nice. El Serape and El Cedral. The Star Freinds staff is awesome for the entertainment. Spa was very high priced, much higher than... More 

Was this review helpful? Yes
Bloomington, Indiana
Level Contributor
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

our first all-inclusive and what a great trip! upon arrival to the Cozumel airport, however, we did almost get misdirected by a timeshare person because she was dressed like the airline employees and told us that she would take us directly to our driver (after she asked what company we were with). What a liar! But thanks to multiple warnings... More 

Was this review helpful? Yes 1
Lowell, Arkansas
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We have stayed at other Iberostar resorts without incident and enjoyed them very much. THIS trip started wrong with 2 double beds for my wife and I, when we booked a KIng room.....And ended with housekeeping stealing our wedding rings from our room. Now I admit I didn't use the safe, but they were in her wallet which was in... More 

Was this review helpful? Yes 5
Quality manager I, Quality Manager at Iberostar Cozumel, responded to this review

Dear client, Thank you for sharing your comments about IBEROSTAR Cozumel through this medium. We humbly apologize for the disappointing experiences you have outlined. We feel sorry that your vacation was not the hassle-free event you had looked forward. Concerning your room request, we always try to assign the room as your wishes, unfortunately as they depend on the availability... More 

Levittown
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The resort was overall very pleasing besides the fact that there was no 24 hour food service and the hotel did not spray for mosquitos. The price for bug spray was too over priced. I had to pay more attention to the mosquitos than enjoying my vacation.

Review collected in partnership with Iberostar

Was this review helpful? Yes 3
Level Contributor
12 reviews
4 hotel reviews
3 of 5 stars Reviewed 5 days ago NEW

We usually stay at the Tucan in Playa but that was full so came here. The little bungalows are lovely and charming - I like them much more than the big, hotel style buildings of the Tucan. The grounds here are lovely and they do seem to care for the environment and the animals here (important to me). The food... More 

Was this review helpful? Yes 1
Floyds Knobs, Indiana
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My girlfriend and I just returned from an amazing stay at the Iberostar Cozumel. Our first trip to Cozumel but our second stay at an Iberostar in Rivera Maya (Tucan in '12 was also awesome) and we would go back in a heartbeat. Check-in around 4:30 was quick and our porter was jovial and informative taking us by golf cart... More 

Was this review helpful? Yes 3
Questions? Get answers from hotel staff and past guests. Ask a question

4,008 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (3589)
Viewed
Room/suite (329)
Viewed
Pool/beach area (780)
Viewed
Dining (202)
Viewed
Hotel & grounds (681)
Viewed
Business center/function rooms (17)
Viewed
View from room (198)
Viewed
Bathroom (25)
Viewed
Family/play areas (25)
Viewed
0:46
Videos (11)
Viewed
Other (1321)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (390)
Viewed
Amenities (46)
Viewed
Beach (30)
Viewed
Junior Suite (54)
Viewed
Pool (28)
Viewed
Restaurants and Bars (77)
Viewed
Standard Room (37)
Viewed
Standard Room with Partial Sea View (41)
Viewed
The Hotel (77)

Management photos: Courtesy of the property manager

Viewed
All management photos (29)
Viewed
Other (29)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay