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All 57 Cozumel hotels

Iberostar Cozumel

3.5 of 5 Resort (All-Inclusive)   |   Costera Sur, km. 17,785, Cozumel 77600, Mexico
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Iberostar Cozumel
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Ranked #22 of 57 Hotels in Cozumel
A recent review
4 of 5 stars reviewed yesterday
Wm L Ayr, Canada
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3,165 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ayr, Canada
1 review
4 of 5 stars Reviewed yesterday NEW

We enjoyed our stay at this resort and although things were not perfect they were quite good. The staff were very friendly and worked hard to ensure we were pleased. We called the front desk a couple times because of minor issues and they were fixed very swiftly. Food was excellent and we enjoyed the specialty restaurants except the Steak... More 

Was this review helpful? Yes 1
Moscow, Russia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I had a vacation with my wife and 3yrs son here. It cost the money I've paid - the food is great, big green territory, big pool. Very quiet and relaxing. The two moments I didn't like and I'd like to point staff attention: - Internet is limited by one device. What to do if we have 4 phones and... More 

Review collected in partnership with Iberostar

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Thornhill, Canada
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Just got back from 2 weeks here and cannot say enough good things about this place. We were looking for a good relaxing pool/beach/snorkeling destination away from the busy town and cruise ship areas, making this location perfect. Instead of a highrise,there are small buildings which are charming, and the grounds are lush and beautifully kept. Despite there being over... More 

Was this review helpful? Yes 5
Columbus, Wisconsin
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We had an excellent stay at the Cozumel Iberostar. We loved the wildlife on the grounds, the peacocks, flamingos, lizards and cats really made this place unique. Our room was clean, the bed was ok, not wonderful, but we were ok with it. The staff was very friendly and accommodating. The activity staff was especially out going, we even had... More 

Was this review helpful? Yes 1
ontario, canada
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Just returned from a ladies week away in Cozumel. The resort is beautiful with lots of birds, reptiles and cats roaming the property. The hotel has a cat program where they feed, vaccinate and neuter feral cats. This allows cats to run the property and keep rodents down, while allowing guests to have friendly felines to play with. If you... More 

Was this review helpful? Yes 2
Catonsville, Maryland
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

This was our first Iberostar and we were very happy with total experience at this resort! the grounds made you feel like you were in a jungle! The wildlife was great, even saw wild pigs at night! The food was great especially the steak house. All of the staff were friendly and helpful, would recommend this resort to couples and... More 

Was this review helpful? Yes 1
Port Alice, Canada
1 review
4 of 5 stars Reviewed 5 days ago NEW

This is my first visit to Cozumel. After my friend and I arrived we started unpacking our bags and noticed there was a puddle of water on the floor that was coming from a leak on the window side of the wall in the bathroom. We called the front desk so they could have a look at it. After about... More 

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Toronto, Canada
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We just arrived back from the Iberostar and wanted to put my thoughts down before I had a chance to forget. First and foremost the staff is excellent, attentive to needs, wanting to help where possible, and a credit to the resort for sure. Second, the food. For being a buffet and all inclusive we thought the food was excellent,... More 

Was this review helpful? Yes 6
Cambridge, Ontario
18 reviews 18 reviews
4 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We arrived early January, 2015. The resort is less than 1/2hr from the airport, quick check in. Nice lobby, main bar right there. All our requests were accommodated; quiet room, king bed and 2nd floor. Building 36. The resort is 12-15 years old so don’t expect new but it was maintained and quite fine for us. Maintenance staff was quick... More 

Was this review helpful? Yes 2
Quality manager I, Quality Manager at Iberostar Cozumel, responded to this review

Dear guest, Thank you for choosing IBEROSTAR Cozumel for your most recent vacation and for taking the time to write your review on how your holiday went at our resort. We are glad to hear that there were some aspects that you enjoyed during your stay as your accommodation, delicious food, flora & fauna, pool area, among others. Furthermore, it... More 

Philadelphia, Pennsylvania
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

This was our first all-inclusive, so I'll just tell you about our experience without any filter (i.e.,without adjusting up/down for it being an all inclusive). We chose this hotel because we wanted to take a dive vacation and it as a dive shop on site and is close to many of the best reefs. We had a great time and... More 

Was this review helpful? Yes 7
Quality manager I, Quality Manager at Iberostar Cozumel, responded to this review

Dear guest, On behalf of all our team, we would like to thank you for visiting our resort and for writing your comments here on Trip Advisor. We are happy to know that you liked our facilities, service and entertainment, among others. Thank you for taking the time to express your observations. We are sorry about the issue with maintenance... More 

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Hotel Summarization (Beta)

What travelers say

  • Very good(44)
  • Steak house(35)
  • Dive shop(27)
  • Mexican restaurant(26)
  • Great time(22)
  • Star Friends(19)
  • Pool bar(14)
  • Water shoes(13)
  • Beach bars(13)
  • Entertainment staff(8)

Additional Information about Iberostar Cozumel

Address: Costera Sur, km. 17,785, Cozumel 77600, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Iberostar Cozumel 3.5*
Number of rooms: 294
Reservation Options:
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Also Known As:
Iberostar Cozumel Hotel Cozumel
Cozumel Iberostar
Iberostar Cozumel Mexico
Hotel Style:
#4 Spa Hotel in Cozumel
#8 Top resorts Hotel in Cozumel
#13 On the Beach Hotel in Cozumel

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Pool/beach area (668)
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Amenities (46)
Beach (30)
Junior Suite (54)
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Restaurants and Bars (77)
Standard Room (37)
Standard Room with Partial Sea View (41)
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