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All 57 Cozumel hotels

Iberostar Cozumel

3.5 of 5 Resort (All-Inclusive)   |   Costera Sur, km. 17,785, Cozumel 77600, Mexico
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Iberostar Cozumel
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Ranked #22 of 57 Hotels in Cozumel
A recent review
4 of 5 stars reviewed yesterday
bigdog1963 ontario
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3,244 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
4 of 5 stars NEW

Just returned from your great resort this weekend. The food and service was great and the staff was excellent. the only complaint in our group was the wifi . The wifi wasn't free which isn't a big issue, but the idea of needing your passport to pay for the wifi was confusing. Why do you need a a photocopy of... More 

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Columbus, Ohio, United States
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Spent the week of Feb. 23-28 at the Iberostar in Cozumel, booked through Cheapcarribean.com. This is a fantastic resort, beautiful grounds, wildlife everywhere, well maintained. The rooms were nice, very clean, and they restock the mini-fridge every two days. The highlight of the trip tho was the staff - from the restaurants, to the bars, to the groundskeepers - everyone... More 

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Cambridge ONT
5 reviews 5 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed at the Iberostar, Cozumel from Feb 18-28 (11 days). Hotel staff are amazing (especially Soloman who works so hard in all the restaurants) and the Activities Team are so talented. I was impressed that not only did they run the games during the day, but they were also the main entertainers for the live shows which involved some... More 

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3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

This was the first time that my family and I had stayed in Mexico and the staff at Iberostar made it a fantastic experience. The facility and grounds are immaculate, the staff were all extremely friendly and helpful, and the food was great. My hats off to the "Star Friends". Their shows every night were extremely entertaining and fun. They... More 

Was this review helpful? Yes 1
17 reviews 17 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I've been to a number of other resorts, and while not the biggest, or flashiest, this resort was, in my opinion, the best value of any resort that I've been to. The employees were really friendly (we had a great time playing volleyball with Daniel, and chatting with Alejandra). The food was really good (much better than I was expecting),... More 

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Ottawa, Canada
1 review
5 of 5 stars Reviewed 3 days ago NEW

Finally taking a minute to write a note about my last stay at the Iberostar Cozumel...last November. I had previously been there in January of 2014 and had enjoyed my stay. I'll admit I can be quite picky when it comes to hotels, restaurants or service in general. I am happy to report that i have not been disappointed. The... More 

Was this review helpful? Yes 1
Manchester, United Kingdom
11 reviews 11 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed for a week in February and had a total blast. Everyone at the resort was genuinely friendly and nothing was too much trouble. The Pros: The grounds are beautiful and kept in fantastic condition, with lots of interesting wildlife roaming around. The beach is lovely but quite rocky (basically on a reef) so make sure you take water... More 

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Fantastic stay! Beautiful place! Most beautiful beach at a resort on the island. Service was great, food and drinks were the best and the people not just at the resort but the whole island! Customer service notes can be taken from them! See Pedro at the tours desk, gives great activity tips, island tour was so fun! Can't wait for... More 

Was this review helpful? Yes 3
Castalia, Ohio
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This was our 2nd visit to this resort and we thoroughly enjoyed our stay. One of the things that stood out was the friendliness of all of the personnel - from the chefs to the gardeners. Each and every one welcomed us with a smile and a greeting whenever we passed. The beach is beautiful but be aware entranced to... More 

Was this review helpful? Yes 2
Webster, New York, United States
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My husband and I spent the first 2 weeks of February at Iberostar Cozumel and were very pleased with our choice of resort. The property is a bit off the beaten path but that was what we were looking for. It was quiet, comfortable and beautifully landscaped. The food was surprisingly good in the buffet restaurants. There was a tremendous... More 

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Quality manager I, Quality Manager at Iberostar Cozumel, responded to this review

Dear guest, Thank you very much for your Trip Advisor review of our IBEROSTAR Cozumel, we are truly glad to read that we met your expectations in terms of service and that you liked the hotel. Moreover, we would like to thank you for your wonderful comments about our service, which of course have been shared with the entire team.... More 

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Hotel Summarization (Beta)

What travelers say

  • Very good(36)
  • Steak house(26)
  • Mexican restaurant(23)
  • Dive shop(21)
  • Great time(20)
  • Star Friends(15)
  • Beach bars(13)
  • Water shoes(11)
  • Pool bar(11)
  • Sand fleas(7)

Additional Information about Iberostar Cozumel

Address: Costera Sur, km. 17,785, Cozumel 77600, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Iberostar Cozumel 3.5*
Number of rooms: 294
Reservation Options:
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Also Known As:
Iberostar Cozumel Hotel Cozumel
Cozumel Iberostar
Iberostar Cozumel Mexico
Hotel Style:
#5 Spa Hotel in Cozumel
#7 Top resorts Hotel in Cozumel
#12 On the Beach Hotel in Cozumel

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Pool/beach area (712)
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Dining (191)
Bathroom (24)
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Videos (11)
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Amenities (46)
Beach (30)
Junior Suite (54)
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Restaurants and Bars (77)
Standard Room (37)
Standard Room with Partial Sea View (41)
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