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All 56 Cozumel hotels

Iberostar Cozumel

3.5 of 5 Resort (All-Inclusive)   |   Costera Sur, km. 17,785, Cozumel 77600, Mexico
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Ranked #21 of 56 hotels in Cozumel
A recent review
4 of 5 stars reviewed 4 days ago
Punacolados Huffman, texas
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2,931 people have reviewed this hotel

Traveler rating
    1,216
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (488)
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English first
Huffman, texas
Reviewer
5 reviews 5 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed at this resort several year's ago. We had never stayed on Cozumel island before, but had stayed on the mainland several times. This resort is an older resort, so buildings arn't as luxurious as other's where we have stayed. But, because it is older, the trees, & plants are larger and more beautiful. Gorgeous! We enjoyed the beach,... More

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Middleboro, Massachusetts, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Just got back from staying at this hotel for a week. We have 11 people, 6 adults and 5 children aging from 12-15. The star friends were a hit with the kids, they kept them busy during the day. We already miss our star friends we met, especially Erica, Daniel, Patricia, Guillemore, Carlos and Jose. Pool bar was great also,... More

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Clifton, New Jersey
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Let me start by saying that the reviews are 93% accurate on this place, I did not expect to be amazed. However by the last day I was dreading going back home (we had an amazing time). My friend and I stayed from August 18, 2014 to August 22, 2014 The beach at Iberostar is very rocky & even with... More

Was this review helpful? Yes 2
Sherbrooke, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We have been staying here again on Agust 16th to the 23rd. The staff are always great! Our room was always done nice and tidy every day. Same good service like the 2 first times we have been there. We also met a couple with 3 kids and said they loved it so much that they would be back for... More

Was this review helpful? Yes 2
Quality manager I, Quality Manager at Iberostar Cozumel, responded to this review

Dear guest, Thank you for choosing IBEROSTAR Cozumel once again for your vacation. We are thrilled that we were able to provide you for the third time with a terrific time at our wonderful resort. Thank you for noticing that we recently implemented a ramp on the beach for wheelchair access, we will take your comments into consideration for the... More

canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Was a little disappointed in the ocean, was unaware of the coral that is along the shore line but was impressed with the snorkelling area off the pier, that is where you will need to go in,shallow enough to stand, plenty of beautiful fish to see, bring your camera! Fed the cats as they rely on us to be fed,... More

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Milwaukee, WI
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Our family of 7 enjoyed our 10-day trip here. This is where to stay if you dive. The rooms were the right size and the pool and beach were very nice. Would also highly recommend the spa. The food is marginal however and the dinner reservation system is annoying. Other than that, a friendly staff made it a great vacation.

Was this review helpful? Yes 2
Quality manager I, Quality Manager at Iberostar Cozumel, responded to this review

Dear guest, Thank you for providing us with your positive feedback regarding your vacation at IBEROSTAR Cozumel. It is gratifying to know that you and your family enjoyed your stay with us especially due to the friendliness of our fantastic staff. It was our pleasure serving you and we would like to welcome you again in the near future. Best... More

A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago

Relaxing place,wonderful staff, good diving, but someone needs to speak up and tell them to get rid of the vendors that have lewd comments on t-shirts displayed and weed pipes on the vending table of local crafts. The show was very professional each night except for the couples night and some material in the cabaret night ( street walkers, street... More

Review collected in partnership with Iberostar

Was this review helpful? Yes
Quality manager I, Quality Manager at Iberostar Cozumel, responded to this review

Dear guest, On behalf of the manager and all the staff at IBEROSTAR Cozumel, we would like to thank you for your generous review. We thrive on ensuring the satisfaction of all our guests. By so doing, we hope to be able to turn all our first-time visitors into loyal IBEROSTAR fans. It was a pleasure to see your positive... More

Edwardsville
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

The views at the Iberostar are absolutely lovely. The beautiful pools lie adjacent to the beach and the landscaping is beautiful. The resort has a really peaceful atmosphere. The beach has lots of deckchairs and shade. The rooms are all one story or two story huts. They are very nice although a little "worn." They're a bit small and the... More

Was this review helpful? Yes 1
Quality manager I, Quality Manager at Iberostar Cozumel, responded to this review

Dear guest, Thank you for choosing our hotel for your latest holiday. We are thrilled that we not only fulfilled but exceeded your expectations and we were able to provide you with a pleasant stay at our beautiful property. Your kind comments regarding our pool, beach and available activities demonstrated that our team was successful in facilitating a fantastic visit.... More

Columbus, Ohio
1 review
4 of 5 stars Reviewed 1 week ago

The basics are true - very friendly staff, clean resort, lots of wildlife, shore is rocky so bring water shoes, drinks are a little weak but good, a good resort for divers, food choices are repetitive and a little bland but decent and plentiful, and the only air conditioning is in the bedrooms. Other thoughts on the resort: you have... More

Was this review helpful? Yes
Quality manager I, Quality Manager at Iberostar Cozumel, responded to this review

Dear guest, Thank you for taking the time to providing us with your opinion about your recent stay at IBEROSTAR Cozumel. We are delighted that you enjoyed the friendliness of our staff as well as their great service. We will forward your kind words to all of them as they certainly serve as encouragement. Thank you for your comments regarding... More

Cincinnati, Ohio
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I went on a girl's trip with 2 others from June 22-June 27th. We chose this resort after reviewing multiple reviews. We stayed at an Iberostar in Punta Cana last year and had a wonderful time so decided to go with this resort. This is more of a divers resort & we are not divers. However, we still had an... More

Was this review helpful? Yes 3
Quality manager I, Quality Manager at Iberostar Cozumel, responded to this review

Dear guest, Thank you for choosing IBEROSTAR Cozumel for your recent girls getaway. We are excited that you enjoyed the facilities as well as the food and beverage and friendliness of the staff. We will forward your words of acknowledgement to Donatello, Jose, Alfredo, Gaspar and Efran as they will surely appreciate your encouragement. Thank you once again for recommending... More

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Hotel Summarization (Beta)

What travelers say

  • Very good(44)
  • Steak house(35)
  • Dive shop(27)
  • Mexican restaurant(26)
  • Great time(22)
  • Star Friends(19)
  • Pool bar(14)
  • Water shoes(13)
  • Beach bars(13)
  • Friendly and helpful(8)

Additional Information about Iberostar Cozumel

Address: Costera Sur, km. 17,785, Cozumel 77600, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Iberostar Cozumel 3.5*
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Also Known As:
Iberostar Cozumel Hotel Cozumel
Cozumel Iberostar
Iberostar Cozumel Mexico

3,061 photos of this hotel

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Amenities

Beach Fitness Center with Gym / Workout Room Free Parking Restaurant Spa Swimming Pool
Hotel Style
#4 Spa Hotel in Cozumel #6 Top resorts Hotel in Cozumel #12 On the Beach Hotel in Cozumel
Hotel Class
Official Description (provided by the hotel)
Directly on the beach, in a rocky, coral–filled cove with unspoilt waters. A paradise for diving and snorkelling. Sub-tropical mangrove forest. Bungalows in typical local style. Second-largest reef in the World. ... more   less 
Number of rooms
306

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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