We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 57 Cozumel hotels

Iberostar Cozumel

3.5 of 5 Resort (All-Inclusive)   |   Costera Sur, km. 17,785, Cozumel 77600, Mexico
Hotel amenities
Iberostar Cozumel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
You added Iberostar Cozumel to your Saves list
Ranked #22 of 57 Hotels in Cozumel
A recent review
Write a Review

3,241 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (587)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
3 reviews 3 reviews
5 of 5 stars NEW

This was the first time that my family and I had stayed in Mexico and the staff at Iberostar made it a fantastic experience. The facility and grounds are immaculate, the staff were all extremely friendly and helpful, and the food was great. My hats off to the "Star Friends". Their shows every night were extremely entertaining and fun. They... More 

Was this review helpful? Yes 1
17 reviews 17 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

I've been to a number of other resorts, and while not the biggest, or flashiest, this resort was, in my opinion, the best value of any resort that I've been to. The employees were really friendly (we had a great time playing volleyball with Daniel, and chatting with Alejandra). The food was really good (much better than I was expecting),... More 

Was this review helpful? Yes 1
Ottawa, Canada
1 review
5 of 5 stars Reviewed 2 days ago NEW

Finally taking a minute to write a note about my last stay at the Iberostar Cozumel...last November. I had previously been there in January of 2014 and had enjoyed my stay. I'll admit I can be quite picky when it comes to hotels, restaurants or service in general. I am happy to report that i have not been disappointed. The... More 

Was this review helpful? Yes 1
Manchester, United Kingdom
11 reviews 11 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed for a week in February and had a total blast. Everyone at the resort was genuinely friendly and nothing was too much trouble. The Pros: The grounds are beautiful and kept in fantastic condition, with lots of interesting wildlife roaming around. The beach is lovely but quite rocky (basically on a reef) so make sure you take water... More 

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Fantastic stay! Beautiful place! Most beautiful beach at a resort on the island. Service was great, food and drinks were the best and the people not just at the resort but the whole island! Customer service notes can be taken from them! See Pedro at the tours desk, gives great activity tips, island tour was so fun! Can't wait for... More 

Was this review helpful? Yes 3
Castalia, Ohio
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This was our 2nd visit to this resort and we thoroughly enjoyed our stay. One of the things that stood out was the friendliness of all of the personnel - from the chefs to the gardeners. Each and every one welcomed us with a smile and a greeting whenever we passed. The beach is beautiful but be aware entranced to... More 

Was this review helpful? Yes 2
Webster, New York, United States
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My husband and I spent the first 2 weeks of February at Iberostar Cozumel and were very pleased with our choice of resort. The property is a bit off the beaten path but that was what we were looking for. It was quiet, comfortable and beautifully landscaped. The food was surprisingly good in the buffet restaurants. There was a tremendous... More 

Was this review helpful? Yes 2
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The resort and the food was good. The staff was excellent. Alba, Pedro , were excellent. We knew going in the beach was rocky. Overall this was a great resort. We snorkled with Dressel Divers, seen a big spotted eagle ray.

Was this review helpful? Yes 3
Alfred, Maine
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Just got back from a relaxing week at Iberostar in Cozumel. An absolutely wonderful trip! Staff was outstanding, especially our beach bartender, Gaspar, and Erica, one of the many talented chefs at the resort. Weather was great; scuba diving was outstanding, rooms were clean and well maintained. Went on the submarine trip...wow! Had lunch at our favorite downtown restaurant, Casa... More 

Was this review helpful? Yes 1
Quality manager I, Quality Manager at Iberostar Cozumel, responded to this review

Dear guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our IBEROSTAR Cozumel. Moreover, we thank you for your wonderful comments about the service of our staff, especially from Gaspar and Erica, we will share with both of them your nice words. We really appreciate your kind recommendation to all... More 

Boston, Massachusetts
16 reviews 16 reviews
12 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Feb. 14 - 21, 2015 Flight – Got to Cozumel at 2:30, long lines for immigration. Try to get there around early! Transfer – Why pay the outrageous van fare? We walked out of the airport and the 100 yards to the street- the first taxi that came by stopped and took us to the resort for almost half the... More 

Was this review helpful? Yes 1
Quality manager I, Quality Manager at Iberostar Cozumel, responded to this review

Dear guest, We really appreciate your encouraging review on your fifth stay at our cozy IBEROSTAR Cozumel. It is undoubtedly a great source of motivation for us all to hear that you appreciated every aspect of your stay, from the professionalism and attentiveness of our staff to the quality of our restaurants and the high level of service. We are... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Iberostar Cozumel? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Very good(36)
  • Steak house(26)
  • Mexican restaurant(23)
  • Dive shop(21)
  • Great time(20)
  • Star Friends(15)
  • Beach bars(13)
  • Water shoes(11)
  • Pool bar(11)
  • Sand fleas(7)

Additional Information about Iberostar Cozumel

Address: Costera Sur, km. 17,785, Cozumel 77600, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Iberostar Cozumel 3.5*
Number of rooms: 294
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Caribbean Online Mgt Corp., Hotels.com, Hotwire, Despegar.com, TripOnline SA and Tingo so you can book your Iberostar Cozumel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Iberostar Cozumel Hotel Cozumel
Cozumel Iberostar
Iberostar Cozumel Mexico
Hotel Style:
#5 Spa Hotel in Cozumel
#7 Top resorts Hotel in Cozumel
#12 On the Beach Hotel in Cozumel

3,744 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (3341)
Room/suite (312)
View from room (192)
Pool/beach area (712)
Hotel & grounds (613)
Dining (191)
Bathroom (24)
Family/play areas (25)
Business center/function rooms (16)
Videos (11)
Other (1245)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (390)
Amenities (46)
Beach (30)
Junior Suite (54)
Pool (28)
Restaurants and Bars (77)
Standard Room (37)
Standard Room with Partial Sea View (41)
The Hotel (77)

Management photos: Courtesy of the property manager

All management photos (13)
Hotel & grounds (1)
Other (12)
Hotels you might also like...
Check In Check Out
Price Your Stay