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All 56 Cozumel hotels

Iberostar Cozumel

3.5 of 5 Resort (All-Inclusive)   |   Costera Sur, km. 17,785, Cozumel 77600, Mexico
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Ranked #21 of 56 hotels in Cozumel
A recent review
4 of 5 stars reviewed yesterday
smackarty Framingham, Massachusetts
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2,938 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (489)
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English first
Framingham, Massachusetts
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed here August 23-30th. We stayed in the 7000's Close enough to the pool but not so close that it was noisy. Tip: if the power goes out at night someone needs to get out of bed and walk across the sensor to turn the AC back on. We suffered in the heat for a couple of hours one... More

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New Bedford, Massachusetts
1 review
4 of 5 stars Reviewed 2 days ago NEW

We vacationed at the resort Aug. 17-22. We were a group of 5 ranging in age from 66 -21. The resort was very nice. The grounds were well maintained and the rooms were very clean. The beach is rocky so bring water shoes or enter the water from the pier. The best thing about this resort is the staff. We... More

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Quality manager I, Quality Manager at Iberostar Cozumel, responded to this review

Dear guest, We would like to thank you for taking the time to post your generous review on TripAdvisor. We are thrilled that you choose IBEROSTAR Cozumel for your recent vacation and it is very gratifying for us to know that you were more than satisfied with the facilities and services that we offer. Your kind words regarding our property... More

A TripAdvisor Member
5 of 5 stars Reviewed 3 days ago NEW

Our stay at Iberostar Cozumel was close to excellent. The Hotel facilities are very good even though the room’s stairs could use a little bit more maintenance. The food is very good and the restaurant personnel are courteous and always ready to help. I was most impressed with the Cozumel entertaining team, these kids are multifunctional and excel in their... More

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US
Contributor
16 reviews 16 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was our second visit to Iberostar and we loved it there. The resort is like an exotic garden, with iguanas and peacocks wandering around. The staff in the hotel is really courteous and professional. Rooms are spacious enough and are cleaned daily. Restaurant food was very good. Dinners had different themes daily. One day was Italian, another Japanese. When... More

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Quality manager I, Quality Manager at Iberostar Cozumel, responded to this review

Dear guest, First, we would like to thank you for choosing IBEROSTAR Cozumel for your vacation and for taking the time to share your opinion about your stay with us. We are excited to find out that you had a fantastic holiday with us where you enjoyed the local wildlife, the culinary options offered and especially the professionalism of our... More

Montreal
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We are frequent visitors to this hotel, and after having experienced a few bumps over the past year or two (specifically regarding the food), we're just wrapping up a one-week stay as I write this and want to report that the food is back to being at its BEST. The hotel has a new chef - BRAVO, BRAVO, BRAVO. As... More

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Huffman, texas
Reviewer
5 reviews 5 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed at this resort several year's ago. We had never stayed on Cozumel island before, but had stayed on the mainland several times. This resort is an older resort, so buildings arn't as luxurious as other's where we have stayed. But, because it is older, the trees, & plants are larger and more beautiful. Gorgeous! We enjoyed the beach,... More

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Middleboro, Massachusetts, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

Just got back from staying at this hotel for a week. We have 11 people, 6 adults and 5 children aging from 12-15. The star friends were a hit with the kids, they kept them busy during the day. We already miss our star friends we met, especially Erica, Daniel, Patricia, Guillemore, Carlos and Jose. Pool bar was great also,... More

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Quality manager I, Quality Manager at Iberostar Cozumel, responded to this review

Dear guest, Thank you for sharing your generous review on Tripadvisor. We are thrilled that you and your extended family enjoyed your stay at IBEROSTAR Cozumel, especially due to the great team of Star Friends. We will definitely forward you kind words to them as they will certainly serve as encouragement for Erica, Daniel, Patricia, Guillemore, Carlos and Jose. We... More

Clifton, New Jersey
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Let me start by saying that the reviews are 93% accurate on this place, I did not expect to be amazed. However by the last day I was dreading going back home (we had an amazing time). My friend and I stayed from August 18, 2014 to August 22, 2014 The beach at Iberostar is very rocky & even with... More

Was this review helpful? Yes 5
Sherbrooke, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We have been staying here again on Agust 16th to the 23rd. The staff are always great! Our room was always done nice and tidy every day. Same good service like the 2 first times we have been there. We also met a couple with 3 kids and said they loved it so much that they would be back for... More

Was this review helpful? Yes 5
Quality manager I, Quality Manager at Iberostar Cozumel, responded to this review

Dear guest, Thank you for choosing IBEROSTAR Cozumel once again for your vacation. We are thrilled that we were able to provide you for the third time with a terrific time at our wonderful resort. Thank you for noticing that we recently implemented a ramp on the beach for wheelchair access, we will take your comments into consideration for the... More

canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Was a little disappointed in the ocean, was unaware of the coral that is along the shore line but was impressed with the snorkelling area off the pier, that is where you will need to go in,shallow enough to stand, plenty of beautiful fish to see, bring your camera! Fed the cats as they rely on us to be fed,... More

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Hotel Summarization (Beta)

What travelers say

  • Very good(44)
  • Steak house(35)
  • Dive shop(27)
  • Mexican restaurant(26)
  • Great time(22)
  • Star Friends(19)
  • Pool bar(14)
  • Water shoes(13)
  • Beach bars(13)
  • Friendly and helpful(8)

Additional Information about Iberostar Cozumel

Address: Costera Sur, km. 17,785, Cozumel 77600, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Iberostar Cozumel 3.5*
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Also Known As:
Iberostar Cozumel Hotel Cozumel
Cozumel Iberostar
Iberostar Cozumel Mexico

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Amenities

Beach Fitness Center with Gym / Workout Room Free Parking Restaurant Spa Swimming Pool
Hotel Style
#4 Spa Hotel in Cozumel #6 Top resorts Hotel in Cozumel #12 On the Beach Hotel in Cozumel
Hotel Class
Official Description (provided by the hotel)
Directly on the beach, in a rocky, coral–filled cove with unspoilt waters. A paradise for diving and snorkelling. Sub-tropical mangrove forest. Bungalows in typical local style. Second-largest reef in the World. ... more   less 
Number of rooms
306

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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