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All 57 Cozumel hotels »

Iberostar Cozumel

3.5 of 5
Costera Sur, km. 17,785, Cozumel 77600, Mexico
Hotel amenities
Iberostar Cozumel
Ranked #18 of 57 hotels in Cozumel
4.0 of 5 stars 1817 Reviews
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1,817 reviews from our community

What travelers say about this hotel
  • Very good(69)
  • Steak house(56)
  • Mexican restaurant(54)
  • Great time(48)
  • Star Friends(43)
  • Dive shop(35)
  • Grounds were beautiful(26)
  • Pool bar(25)
  • San miguel(18)
  • Friendly and helpful(10)
Traveler rating
    817
    632
    206
    103
    59
Only show reviews for Family (368) | Couples (615) | Business (10)
Date Rating
Mexico City, Mexico
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 28, 2012 NEW
1
person found this review helpful

Room: clean but old and small. Not even close to most of 4-5 stars hotels Food: there are three levels of food in this hotel. The top quality is the one of the a-la-carte restaurants. With above average dishes and good selection of the buffet. The second level is the buffet for dinner: I believe the leftovers of the top... More

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Brantford
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 28, 2012 NEW

My husband and I decided to take a short 1 week vacation on our own. We generally travel with friends. We decided to go to cozumel and chose the iberostar as it was a little smaller resort. We absolutely loved the lovely rooms. Though they we a bit smaller that we're used to, they quaintness of them more than made... More

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Saint Cloud, Minnesota
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 22, 2012
1
person found this review helpful

We stayed at the Iberostar from May 17-21, 2012. We had pre-booked a round-trip shuttle service from the airport to the hotel with bookit.com and that process went very smoothly. We just breezed past all the gentlemen trying to sell you time-share properties and out to the curb where we found our representative right away. It was 40 USD per... More

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Quality manager Iberostar Mexico, Quality Manager at Iberostar Cozumel, responded to this review
May 28, 2012

Dear Guest First of all I would like to thank you for taking the time to write your feedback regarding your stay at Iberostar Cozumel. We apologize for the inconveniences you had during your stay. In addition, we are especially pleased to see that you enjoyed the hotel’s settings and surroundings. It is an honor that you had a nice... More

Illinois
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 21, 2012
1
person found this review helpful

We stayed at the Iberostar Cozumel April 25,2012-May 4,2012. We had a wonderful time. The hotel is smaller than most but just the right size for us. The grounds are BEAUTIFUL & the staff could not be more attentive & helpful. There is some great snorkeling & we also did the Pantera jeep tour which was alot of fun. If... More

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Quality manager Iberostar Mexico, Quality Manager at Iberostar Cozumel, responded to this review
May 28, 2012

Dear Guest First of all I would like to thank you for taking the time to share your valuable feedback regarding your stay at Iberostar Cozumel We are especially pleased to see that you enjoyed the hotel’s settings and surroundings. It is an honor that you had a nice time with employees; we will especially compliment them for all their... More

Bridgnorth, United Kingdom
1 review
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 17, 2012
6
people found this review helpful

Iberostar Cozumel is a smallish all inclusive resort aimed at divers as it has the best renowned dive centre on the island. Plus points : the grounds are a site to behold with the wildlife wandering around freely and are beautifully maintained. The staff are mainly very friendly and helpful. (Thanks Gaspar bar tender supreme at beach bar) The rooms... More

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Quality manager Iberostar Mexico, Quality Manager at Iberostar Cozumel, responded to this review
May 28, 2012

Dear guest Thank you for taking the time to share your valuable feedback regarding your stay at Iberostar Cozumel. We are especially pleased to see that you enjoyed the hotel’s settings and surroundings. It is an honor that you had a nice time with employees; we will especially compliment them for all their effort. Our team is constantly working to... More

Huntsville
Senior Contributor
25 reviews 25 reviews
Reviews in 11 cities Reviews in 11 cities
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed May 16, 2012
2
people found this review helpful

Iberostar Cozumel is a smallish all-inclusive in a semi-remote location on the south west part of Cozumel Island. The biggest draw for Iberostar Cozumel is the availability of good scuba diving areas near the resort. The resort features a large pool area, a small beach with nearby reefs, various water sports, specialty restaurants, a buffet type restaurant and pool area... More

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Quality manager Iberostar Mexico, Quality Manager at Iberostar Cozumel, responded to this review
May 28, 2012

Dear Guest Thank you for taking the time to share your valuable feedback regarding your stay at Iberostar Cozumel. We are especially pleased to see that you enjoyed the hotel’s settings and surroundings. It is an honor that you had a nice time with employees; we will especially compliment them for all their effort. Our team is constantly working to... More

South Toms River, New Jersey, United States
2 reviews
5 of 5 stars Reviewed May 15, 2012

This was my third visit to Iberostar at Cozumel, May 2nd to the 12th. My wife and I had a great time, the weather was excellent. The food was good and Elezibeth the chef would come to us at every meal and asked how everything was and if there was anything that we would like to see prepared. The Star... More

Was this review helpful? Yes
Quality manager Iberostar Mexico, Quality Manager at Iberostar Cozumel, responded to this review
May 28, 2012

Dear Guest Thank you for taking the time to share your valuable feedback regarding your stay at Iberostar Cozumel. We are especially pleased to see that you enjoyed the hotel’s settings and surroundings. It is an honor that you had a nice time with employees; we will especially compliment them for all their effort. Our team is constantly working to... More

corsicana, texas
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 14, 2012
1
person found this review helpful

I was at this resort 07-11 and overall thought it was good. Rooms were small but clean and cute. AC worked great. Balcony was really nice with chairs and hammock. The refrigerator was stocked daily. Food was good not oh my gosh good but good. Breakfast always great, but same as any other all inclusive. Buffets were ok, could always... More

Was this review helpful? Yes
Quality manager Iberostar Mexico, Quality Manager at Iberostar Cozumel, responded to this review
May 28, 2012

Dear Guest First of all I would like to thank you for taking the time to share your valuable feedback regarding your stay at Iberostar Cozumel We are especially pleased to see that you enjoyed the hotel’s settings and surroundings. It is an honor that you had a nice time with employees; we will especially compliment them for all their... More

Montreal, Quebec, Canada
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed May 12, 2012
6
people found this review helpful

We've stayed at Iberostar for 4 nights, mainly for diving. My review wouldn't be objective if I stayed only in this one hotel. But after 4 nights we've moved (it's been scheduled before) to another one in Playa. The price was almost the same, but the difference in the level - huge. I felt like I've moved from 80-s of... More

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Quality manager Iberostar Mexico, Quality Manager at Iberostar Cozumel, responded to this review
May 28, 2012

Dear Guest First of all I would like to tell you that our first goal is provide a pleasant vacation to all of our guest, and it’s a bite concern to us when one of them doesn’t have a good experience, for that reason we will take into consideration all of your concerns and comments. We appreciate your comments, since... More

St. Louis, MO
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 11, 2012
4
people found this review helpful

I spent 7 nights at the Iberostar in Cozumel. It was lovely. My room was 2204, immediate access to both the pool and ocean. The main lobby is kind of a walk but if you have trouble you can always call a bell boy to pick you up. They are very appreciative for tips, so bring lots of ones. The... More

Was this review helpful? Yes
Quality manager Iberostar Mexico, Quality Manager at Iberostar Cozumel, responded to this review
May 28, 2012

Dear Guest Thank you for taking the time to share your valuable feedback regarding your stay at Iberostar Cozumel. We are especially pleased to see that you enjoyed the food & the hotel’s settings and surroundings. It is an honor that you had a nice time with employees; we will especially compliment them for all their effort. Our team is... More

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Additional Information about Iberostar Cozumel

  • Cozumel Iberostar
  • Iberostar Cozumel Mexico
Address: Costera Sur, km. 17,785, Cozumel 77600, Mexico
Price Range: PLN: $$

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Iberostar Cozumel
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