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All 57 Cozumel hotels

Iberostar Cozumel

3.5 of 5 Resort (All-Inclusive)   |   Costera Sur, km. 17,785, Cozumel 77600, Mexico
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Iberostar Cozumel
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Ranked #22 of 57 Hotels in Cozumel
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2,960 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Frisco Texas
Senior Contributor
38 reviews 38 reviews
25 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed today NEW

Wife and I enjoyed our stay at the Iberostar Cozumel last week but we knew what we were getting into. We were there to scuba dive and having Dressel Dive leaving from the on-site pier was fantastic. Roll out of bed, throw on a wet suit, walk a few steps to the boat and you are from room to drifting... More

Was this review helpful? Yes 1
Indiana
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed yesterday NEW

We just got back from staying at Iberostar for a week; it was a great time. My wife and I had been at other all inclusive resorts before (never here) and we took another couple with us who had never been to any resort before. As luck would have it, they got the room with the problems; a ceiling water... More

Was this review helpful? Yes 1
Charlotte, North Carolina
1 review
5 of 5 stars Reviewed yesterday NEW

Stayed here 3 days 2 nights before arriving to iberostar tucan.Last minute decision to go early and stay in Cozumel..I loved this resort..Very laid back resort so glad I stayed here away from cruise ships. Taxis are very expensive in Cozumel would be my only complaint. .I wished I would have stayed here a couple more days just did not... More

Was this review helpful? Yes 1
Middletown
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We visited from September 14-21 and had an excellent time. We booked through a Groupon with Vacation Express. The resort was beautiful and very clean. Contrary to many other comments, most of the beds have been replaced and ours was very comfortable. We stayed in room 2203 and we plan to request that room again when we come back again!... More

Review collected in partnership with Iberostar

Was this review helpful? Yes 3
Quality manager I, Quality Manager at Iberostar Cozumel, responded to this review

Dear guest, On behalf of the manager and all the staff at IBEROSTAR Cozumel, we would like to thank you for choosing our beautiful property for your recent stay. We are thrilled that we were able to provide you with an excellent vacation where we did not only meet but exceed your expectations. Thank you for pointing out the different... More

Houston, Texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed 4 days with my friend, we got first floor room. Rooms are cute and clean. Food was very good! I love seafood so I was in heaven! I enjoyed the company of peacocks, cats, turtles and flamingos. Pool and beach area are very nice, service great. One small minus is transportation. Taxi drivers corporation is not good publicity... More

Review collected in partnership with Iberostar

Was this review helpful? Yes
Quality manager I, Quality Manager at Iberostar Cozumel, responded to this review

Dear guest, On behalf of the manager and all the staff at IBEROSTAR Cozumel, we would like to thank you for providing us with your feedback on Tripadvisor. We are grateful that we were able to provide you with a pleasant experience where you especially enjoyed the layout of our rooms, the delicious food and the great service provided. We... More

Burlington, Canada
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

i came to mexico to dive but the people I came with arent divers so we stayed at a different resort. I had stayed at other iberostars and loved it and had experience with Dressel and wanted to go back. Coming and going everyday from iberostar was easy.The gate staff were friendly and helpful. The staff at the desk, the... More

Was this review helpful? Yes 2
Quality manager I, Quality Manager at Iberostar Cozumel, responded to this review

Dear guest, Thank you for sharing your latest travel experience on this media. We are honored that even though you were not staying at IBEROSTAR this time, you still had a great time while on property. We are happy that you once again enjoyed the dive experience with our partners at Dressel Divers as this was the main purpose of... More

Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

This place is amazing, the grounds are spectacular and are kept up very well. The beer and soft drinks are cold and widely available. It is truly paradise on earth with many types of wildlife roaming free. I would love to come back. I have stayed in cozumel approximately 15 times at various locations and this was the best "all... More

Was this review helpful? Yes 3
Quality manager I, Quality Manager at Iberostar Cozumel, responded to this review

Dear client, Thank you for sharing your latest travel experience on this media. We are honored to understand from your comments that you did enjoy the general layout of our beautiful property as well as the food and beverage selection we offer. Receiving your kind words is especially gratifying as you are clearly very familiar with the island and several... More

Dallas, Texas
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 1 week ago

Let me start off by saying that this resort is a bargain for what you get, but you need to know what you are getting. I think we stayed for five days, four nights for under $700. And what you get for that money is pretty good. I would go back. As long as you plan on this not really... More

Was this review helpful? Yes 4
Quality manager I, Quality Manager at Iberostar Cozumel, responded to this review

Dear client, On behalf of the Manager and all the staff at IBEROSTAR Cozumel, we would like to thank you for choosing our beautiful property for your recent vacation. We are thrilled that you liked several aspects of your stay with us, such as the perfectly groomed landscape including the local wildlife, the diving with Dressel Divers as well as... More

Euless, Texas
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I will start off my review with a disclaimer that this was a VERY cheap vacation for us this year so I will be taking that into consideration during my review. We normally spend more and stay in 4 or 5 star resorts. This was rated 4 stars but is more like a 3 star. With that in mind, there... More

Was this review helpful? Yes 2
Quality manager I, Quality Manager at Iberostar Cozumel, responded to this review

Dear customer, Thank you for choosing IBEROSTAR Cozumel and for providing us with your informative feedback. We get to understand from your comment that you were happy with the layout of our beautiful grounds its little bungalows and hammocks as well as the local wildlife that lives on property, we are thrilled that those aspects were pleasing to you. It... More

Bethlehem, Pennsylvania
Top Contributor
77 reviews 77 reviews
17 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was the first time we stayed at this hotel, and also the first time we visited Cozumel. Had a great time. Hotel is not the same as other Iberostar's that we had stayed at in the past, but it is a different destination. Definitely a great hotel for divers. Most of the guests were divers, bragging about their experiences.... More

Review collected in partnership with Iberostar

Was this review helpful? Yes
Quality manager I, Quality Manager at Iberostar Cozumel, responded to this review

Dear guest, On behalf of the manager and all the staff at IBEROSTAR Cozumel, we would like to thank you for choosing our beautiful property for your recent vacation. We are thrilled that you were able to enjoy your stay with us thoroughly due to the perfectly groomed landscape including the local wildlife, the delicious food offered and the well... More

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Hotel Summarization (Beta)

What travelers say

  • Very good(44)
  • Steak house(35)
  • Dive shop(27)
  • Mexican restaurant(26)
  • Great time(22)
  • Star Friends(19)
  • Pool bar(14)
  • Water shoes(13)
  • Beach bars(13)
  • Friendly and helpful(8)

Additional Information about Iberostar Cozumel

Address: Costera Sur, km. 17,785, Cozumel 77600, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Iberostar Cozumel 3.5*
Number of rooms: 306
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Also Known As:
Iberostar Cozumel Hotel Cozumel
Cozumel Iberostar
Iberostar Cozumel Mexico

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