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Iberostar Cozumel

Costera Sur, km. 17,785, Cozumel 77600, Mexico
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Iberostar Cozumel
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Ranked #23 of 57 Hotels in Cozumel
A recent review
4 of 5 stars reviewed yesterday
Jamie D Minneapolis, Minnesota
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3,293 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Minneapolis, Minnesota
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed yesterday NEW

Room: Average. Air Conditioner worked well. It is either "on" or on the auto cycle setting, no "off". A/C was a little loud, but we usually sleep with a fan for noise so it didn't bother us. Deck was a nice touch. We didn't use it much. Hammocks are uncomfortable because the anchors are too close together and when you... More 

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Barrie, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Iberostar Cozumel was built approximately 30 years ago and as a result is starting to show its age. Having said that there are also a few pros attending a resort that has been around for awhile. This hotel is an amazing value! The Iberostar is located on the southwest corner of the island and is one of many all inclusive... More 

Was this review helpful? Yes 11
Burlington, Ontario
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was my second stay at the Iberostar Cozumel. I was hoping the resort would be as amazing as I had rmembered, I was not disappointed. The check in was flawless and quick. Just enough time for the bartender to mix a tray of welcome drinks. There were three of us (myself and my kids ages 16 &17) so we... More 

Was this review helpful? Yes 4
Edmonton, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

First time trying this chain and this location in Mexico. Pros.. 1. Had a suite by the beach and it was one of our favorite rooms by far. Beautifully decorated, kept spotless and loved the daily towel decorations. Bed was extremely comfortable and a/c worked perfect. 2. Pool bar had the best mojitos ever! 3. Really cozy lounge... met a... More 

Was this review helpful? Yes 3
Upstate Ny
Contributor
20 reviews 20 reviews
9 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The resort is a little bit dated, but slowly being renovated and well-maintained. The grounds are immaculate and I love the wildlife. The food is generally good, and the rooms are nice. This place is geared more for adults than it is for kids (which is nice). The snorkeling is so-so, but that’s because the best stuff to see is... More 

Was this review helpful? Yes 5
Baltimore, Maryland
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

The staff was friendly.However, some of the newer staff did not speak English well. The grounds were well kept. There were a decent amount of activities. The room was decent but not great. Wish I would have elected for an upgraded room. My biggest problem was with the food. I expect to receive high quality Mexican food while at a... More 

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Toronto
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Food: * The best coffee is ordered as the bar outside the dinner & breakfast lounge. Ask for a cappuccino at that bar. The rest of the coffee is not pleasant if you like coffee at all. We went through all the options. * Best breakfast option is omelet, made in your presence. Avoid the already made egg in the... More 

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South Bend, Indiana
Contributor
19 reviews 19 reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Preface: I'm picky and I have high expectations. I do not typically stay at high-end resorts, but I expect my resort/hotel to be well maintained, extremely clean and comfortable. I wasn't expecting Iberostar to be the Four Seasons....I also wasn't expecting it to be motel 6 either. I'm honestly confused by all the great reviews this hotel receives. I feel... More 

Was this review helpful? Yes 5
Contributor
19 reviews 19 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

A group of 12 visited Iberostar the last week of February. We arrived late on a Saturday night and were greeted promply and with a cocktail. Check in was quick and we were escorted to our rooms. On first glance I was not impressed with our room and was very confused as how I was going to find it again.... More 

Was this review helpful? Yes 4
Courtice, Canada
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The hotel location and size was perfect and not too crowded. There were a lot of activities to do and the staff were very friendly. The highlight of our trip was going to Albertos beach bar and grill. They have a live band every Tuesday and Thursday and play a good variety of music. A good selection of Beer also....you... More 

Was this review helpful? Yes 3
Hotel Review Summarization

What travelers say

  • Very good(31)
  • Steak house(23)
  • Mexican restaurant(20)
  • Dive shop(19)
  • Great time(16)
  • Star Friends(14)
  • Beach bars(12)
  • Water shoes(8)
  • Pool bar(8)
  • Sand fleas(7)
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Beach (30)
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Junior Suite (54)
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Standard Room (37)
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Standard Room with Partial Sea View (41)
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