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All 57 Cozumel hotels

Iberostar Cozumel

3.5 of 5 Resort (All-Inclusive)   |   Costera Sur, km. 17,785, Cozumel 77600, Mexico
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Iberostar Cozumel
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Ranked #21 of 57 Hotels in Cozumel
A recent review
5 of 5 stars reviewed 2 days ago
januszI1999 Long Beach Island
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3,075 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Long Beach Island
Reviewer
5 reviews 5 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Do not pay any attention to negative comments!..... Just go!........We did stay in other resorts in Cozumel 5 stars ,more expensive and time share salespeople was everywhere and we were continually harassed us before and after eating meals, when walking through the grounds, at the bar ,etc, was impassible to handle them-like piranhas . For this reason we did move... More 

Was this review helpful? Yes 5
Southlake, Texas
1 review
4 of 5 stars Reviewed 4 days ago NEW

This was a perfect vacation. The resorts bungalow setup was easy to navigate with plenty of signage and friendly helpful staff. Food was decent and predictable, weather was amazing and an overall amazing experience. Near the end of our vacation, my girlfriend and I discussed making this an annual event and making Iberostar Cozumel our home away from home.

Was this review helpful? Yes 3
New York
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed at the Iberostar Cozumel in early December and had a great time. A little bit about us; we're a couple in our mid 30's, we're into pretty much anything outdoors and mainly went to Cozumel for the snorkeling and free diving, we don't scuba. The grounds of the hotel are really nice, and clean, it's like you are staying... More 

Was this review helpful? Yes 7
Colorado
1 review
3 of 5 stars Reviewed 4 days ago NEW

We are currently in the sixth day of a seven day visit and looking forward to leaving. This is our third trip to this resort and the last. The first two visits were good but not this one. We were plagued by electrical problems in our room. Sometimes we had lights and air conditioning and sometimes not. Four calls on... More 

Was this review helpful? Yes
Lebanon, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Was in a group that had both divers and non-divers. This hotel definitely caters to divers, with Dressel Divers right at the dock. However, our non-diving friends thoroughly enjoyed the hotel, as well. Love the quiet little casitas--no high rise elevators! Yes, there's a bit of walking involved, but once you learn the pathway shortcuts, it's not too bad. Might... More 

Review collected in partnership with Iberostar

Was this review helpful? Yes 2
Quality manager I, Quality Manager at Iberostar Cozumel, responded to this review

Dear guest On behalf of all our team, we would like to thank you for your visit and for your review. We are thrilled to know that you had a pleasant stay in our resort, thank you for your praise about our friendly staff, entertainment, facilities and Dressel Divers. Once again, thank you for taking the time to post your... More 

Ontario
Senior Contributor
35 reviews 35 reviews
22 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Bedroom seemed kind of small and tired but with a balcony and a good sized bathroom. Bathroom amenities consisted of shower gel (creamy one in the shower dispenser and clear given as a bottle), shampoo in the shower dispenser and shampoo plus conditioner in a bottle, lotion, comb, shoe shine pad, sewing kit. TV had a couple of English channels,... More 

Was this review helpful? Yes 3
Quality manager I, Quality Manager at Iberostar Cozumel, responded to this review

Dear client, Please allow us to express our sincere appreciations for not only choosing our resort to spend your vacations with us, but also for taking the time to send your comment about your holiday at IBEROSTAR Cozumel. It is good to know that you have so many positive things to say about our resort. Thank you for your compliments... More 

Minneapolis, Minnesota
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The food was good, everyone very helpful and friendly. The diving was very good. Lots of divers this ten day period but all were taken care of very well. I would go back again. The rooms were small but very clean. Some of them could use some updating.

Review collected in partnership with Iberostar

Was this review helpful? Yes 3
Quality manager I, Quality Manager at Iberostar Cozumel, responded to this review

Dear guest We are thrilled that you were able to enjoy your vacations with us, especially due to the fantastic service provided by our staff and Dressel Divers. We appreciate your preference and your loyalty to our brand and we look forward to seeing you again at IBEROSTAR Cozumel. Best regards, Quality Manager IBEROSTAR México More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

My second stay at an iberoatar resort in less than eight months. Clean and ok food. Selection gets a bit old but still decent enough. The resort is well kept and gorgeous. Flamingos, parrots, peacocks, iguanas etc on property. The beach is a bit Ricky but breathe taking and you can still navigate with water shoes. The water is very... More 

Was this review helpful? Yes 3
Quality manager I, Quality Manager at Iberostar Cozumel, responded to this review

Dear client, Thank you for choosing IBEROSTAR Cozumel once again for your vacation. We are thrilled that you were able to enjoy your stay with us thoroughly due to the perfectly groomed landscape including the local wildlife, the cleanliness of the property in general and the delicious food offered. We are also sorry that your towel card was displaced, the... More 

Norman, Oklahoma, United States
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I want to start by saying that this is not a luxury resort. No big fancy anything, but that doesn't mean that is isn't a clean, beautiful, and enjoyable place to stay. If diving is the primary reason for your trip, this is the place for you. I traveled with my husband and parents. My mom and I do not... More 

Was this review helpful? Yes 4
Quality manager I, Quality Manager at Iberostar Cozumel, responded to this review

Dear guest, Thank you for sharing your opinion via this medium, we are sure other future travelers will appreciate the information provided. We are very proud that our resort have met your expectations and that your parents had a memorable stay, we appreciate the positive points you mentioned such as our staff service, grounds and our activities; thank you also... More 

Parker, Colorado
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

The hotel was very good, the food was very good. The beach was nice, the pool nice. The show at night was not that good. The dive shop was very good except there were lots and lots of divers in the water on every dive, which scared away the fish, turtles etc. I would return to the hotel only if... More 

Review collected in partnership with Iberostar

Was this review helpful? Yes 1
Quality manager I, Quality Manager at Iberostar Cozumel, responded to this review

Dear client, Thank you for your taking the time to share your recent stay at IBEROSTAR Cozumel. It is a pleasure to read that you enjoyed our hotel. Thank you for your praise to our exceptional pool, staff, our delicious gastronomy and our natural environment. It was a pleasure to have served you. We are sincerely looking forward to hosting... More 

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Hotel Summarization (Beta)

What travelers say

  • Very good(44)
  • Steak house(35)
  • Dive shop(27)
  • Mexican restaurant(26)
  • Great time(22)
  • Star Friends(19)
  • Pool bar(14)
  • Water shoes(13)
  • Beach bars(13)
  • Entertainment staff(8)

Additional Information about Iberostar Cozumel

Address: Costera Sur, km. 17,785, Cozumel 77600, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Iberostar Cozumel 3.5*
Number of rooms: 306
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Also Known As:
Iberostar Cozumel Hotel Cozumel
Cozumel Iberostar
Iberostar Cozumel Mexico
Hotel Style:
#4 Spa Hotel in Cozumel
#7 Top resorts Hotel in Cozumel
#13 On the Beach Hotel in Cozumel

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