We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 58 Cozumel hotels

Iberostar Cozumel

3.5 of 5 Resort (All-Inclusive)   |   Costera Sur, km. 17,785, Cozumel 77600, Mexico
Hotel amenities
Save Saved
You added Iberostar Cozumel to your Saves list
Iberostar Cozumel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
78%
Ranked #20 of 58 hotels in Cozumel
A recent review
4 of 5 stars reviewed 2 days ago
Babyrn6 Louisburg, Kansas
  • Overview
  • Reviews (2,873)
  • Similar Hotels
  • Photos (3,018)
  • Amenities
  • Q&A (1)
  • Room tips (471)
  • Location
  • More
Write a Review

2,873 people have reviewed this hotel

Traveler rating
    1,197
    1,020
    407
    164
    85
See reviews for
737
995
45
11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (471)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Louisburg, Kansas
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 days ago NEW

Went to this resort July 18-23 and had a wonderful time. The resort was great! From check in to check out we had no problems. The check in process went smooth. The front desk workers were great! So nice and joking with the kids! They did lose power for a few hours, so it took a bit to get our... More

Was this review helpful? Yes 1
Austin, Texas
1 review
1 of 5 stars Reviewed 2 days ago NEW

This was probably the most frustrating hotel stay I've had in the last 10 years. I really hated this place by the end of the trip. So many rules, the staff are like robots just enforcing the rules mindlessly, e.g. having to wear shoes at the pool restaurant; we could not board our diving boat at the hotel dock and... More

Was this review helpful? Yes
Arvada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Nice resort with beautiful vegetation. Lots of animals, including many rescue cats that roam everywhere including the dining rooms. Everything is open air so birds are also around but that's part of being in Mexico. The pool is small but right on the beach. Swim up pool bar is great plus there's a beach bar if you would rather hang... More

Review collected in partnership with Iberostar

Was this review helpful? Yes
Cozumel
1 review
5 of 5 stars Reviewed 2 days ago NEW

Everything at this hotel was great. We travelled with a large group for diving and ask of our needs were meet and we were accommodated for in every aspect. The staff at Dressel divers were great and assisted us with whatever our needs were. We had 2 new divers finish their certification with Erica and it was so easy and... More

Review collected in partnership with Iberostar.com

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

My family and I booked a 7 day vacation for the week of 7/18-7/25 at the cozumel Iberostar and were really unimpressed and disappointed. The pool was dirty and way to warm (I do realize that the heat of Mexico makes the pool hot). I really was grossed out at the constant barrage of dead insects, grass clippings, and disgusting... More

Was this review helpful? Yes 1
East Brunswick, New Jersey
1 review
4 of 5 stars Reviewed 3 days ago NEW

OK lets start by saying that before going to iberostar cozumel I've read many reviews here and some were way off, thats why I want to clear some of the comments. Cozumel: It is actually a very big island but you will probably be around " el centro" ( the downtown) Be prepared to be tormented by the people trying... More

Was this review helpful? Yes
Montgomery, Texas
1 review
5 of 5 stars Reviewed 5 days ago NEW

This resort was excellent! The food was very good with several options. The staff is very service oriented. The location was good for us, since it is just a short walk to Alberto's. This restaurant was our favorite place because of the music and location on the beach. We also loved the variety of animals on the property--peacocks, flamingos, iguanas.... More

Review collected in partnership with Iberostar

Was this review helpful? Yes
Quality manager I, Quality Manager at Iberostar Cozumel, responded to this review

Dear guest, Thank you for sharing your comments regarding your recent stay at IBEROSTAR Cozumel. We appreciate your generous words about the food, the wildlife and especially the great service of our staff. We hope to be able to welcoming you again soon for another fantastic stay. Best regards, Quality Manager IBEROSTAR México More

Colorado Springs, Colorado
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

We stayed for a week and enjoyed this resort tremendously. The grounds are beautiful and well kept. The rooms are good, although the roll away bed they brought in for my daughter was hard as a rock. We did have a couple instances where the water in the resort was turned off (twice while in the middle of showering) but... More

Review collected in partnership with Iberostar

Was this review helpful? Yes 1
Quality manager I, Quality Manager at Iberostar Cozumel, responded to this review

Dear guest, We would like to thank you for choosing our beautiful property for your well deserved vacation. We are excited that you enjoyed the culinary variety we are offering at IBEROSTAR Cozumel, we will make sure the Executive Chef receives your kind words regarding his daily effort in offering delicious options for all our guests, and your kind suggestion... More

Chicago
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

I just spent 5 nights at the Cozumel Iberostar. This was my 3rd trip there and 4th to an Iberostar. I would not stay there again - the quality has slipped a lot and they were not accomodating. It appears that there has been nothing updated or changed since I was last there 3-4 years ago. The food was fine... More

Was this review helpful? Yes
Quality manager I, Quality Manager at Iberostar Cozumel, responded to this review

Dear client, On behalf of the manager and the whole IBEROSTAR Cozumel team, we would like to thank you for choosing our beautiful property for your recent vacation again. We would like to apologize for the fact that you encountered several issues during your stay. The unfortunate power outage we had during your stay was out of our control, we... More

Minnesota
2 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I stayed at the Iberostar in January of this year. Unfortunately it was pouring rain, cold and windy the entire time I was there. The grounds were soaking wet and all of the shades were down in the lobby and restaurant so it was hard to get much of an idea what it would be like with the sun streaming... More

Was this review helpful? Yes 2
Quality manager I, Quality Manager at Iberostar Cozumel, responded to this review

Dear guest, Thank you very much for your review regarding your stay in January. We are delighted that you enjoyed the delicious food provided as well as the beautiful wildlife and the friendliness of the staff. It saddens us however that you were not able to take advantage of all the facilities due to the bad weather during your stay.... More

Owners: What's your side of the story?
If you own or manage Iberostar Cozumel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Cozumel with
any amenities

Been to Iberostar Cozumel? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Very good(44)
  • Steak house(35)
  • Dive shop(27)
  • Mexican restaurant(26)
  • Great time(22)
  • Star Friends(19)
  • Pool bar(14)
  • Water shoes(13)
  • Beach bars(13)
  • Friendly and helpful(8)

Additional Information about Iberostar Cozumel

Address: Costera Sur, km. 17,785, Cozumel 77600, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Iberostar Cozumel 3.5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Tingo, VISIT US, INC. , Travelocity, Caribbean Online Mgt Corp., Hotels.com and Venere so you can book your Iberostar Cozumel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Iberostar Cozumel Hotel Cozumel
Cozumel Iberostar
Iberostar Cozumel Mexico

3,018 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (3006)
Viewed
Room/suite (277)
Viewed
Pool/beach area (560)
Viewed
Hotel & grounds (518)
Viewed
View from room (180)
Viewed
Dining (166)
Viewed
Bathroom (22)
Viewed
Family/play areas (18)
Viewed
0:46
Videos (11)
Viewed
Other (1254)

Management photos: Courtesy of the property manager

Viewed
All management photos (13)
Viewed
Hotel & grounds (1)
Viewed
Other (12)

Amenities

Beach Fitness Center with Gym / Workout Room Free Parking Restaurant Spa Swimming Pool
Hotel Style
#4 Spa Hotel in Cozumel #6 Top resorts Hotel in Cozumel #12 On the Beach Hotel in Cozumel
Hotel Class
Official Description (provided by the hotel)
Directly on the beach, in a rocky, coral–filled cove with unspoilt waters. A paradise for diving and snorkelling. Sub-tropical mangrove forest. Bungalows in typical local style. Second-largest reef in the World. ... more   less 
Number of rooms
306

See which rooms travelers prefer