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Hotel B Cozumel

Carretera Playa San Juan Km 2.5 | Zona Hotelera Norte, Cozumel 77600, Mexico (Formerly Hotel Fontan Cozumel Dive Resort)
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442 Reviews from our TripAdvisor Community

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Traveler rating
    228
    129
    36
    22
    27
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237
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
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    (136)
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    (105)
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There are newer reviews for Hotel B Cozumel
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colorado
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 29, 2014

Great little place north of town. The hotel is on the smaller side- which we like, but clean and very nicely decorated. After diving everyday we went out to the pool and were well taken care of by the staff which was excellent. The restaurant was also very good. The pool is nicely situated and while it isn't huge it... More 

Was this review helpful? Yes 1
Atlanta, Georgia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 28, 2014

I debated over 4 or 5 stars, then decided Hotel B deserves 5 stars in its category. In Cozumel, I usually stay at El Presidente, which is hard to beat, but it's a totally different ($$!) experience. Hotel B is a relatively small hotel with just 4 floors; nearly every room has a fantastic ocean view. Me and my kids... More 

Was this review helpful? Yes 2
St. Petersburg, Russia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 27, 2014

One of the best hotels I have ever stayed in. Very clean, creative and quiet. I loved it! There were no so many people and this is very good. The only thing that I didnt like is that the hotel doesn't have access to the beach.

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Austin, Texas, United States
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed May 21, 2014

Having seen mixed reviews I was quite worried that this hotel would not meet my expectations. We had a room on the top floor overlooking the pool and ocean. The room was perfect, the view was incredible. I've stayed in plenty of ocean view rooms, most of the mega resorts are so setback from the water that yes they do... More 

Was this review helpful? Yes 4
Playa del Carmen, Mexico
Level Contributor
38 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
5 of 5 stars Reviewed May 17, 2014

I had done a bit of scouting around on Cozumel island on a previous trip and this time while on just a day trip over from Playa del Carmen I wanted to share a very special place that I had discovered with my travel companion. After a long day of snorkeling and beaching and driving around the island, we showed... More 

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Tel Aviv, Israel
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed May 15, 2014

We had a lot of expections from the hotel from things we read about but the reality was different..for first we came to the hotel after a long day and in the room there is not double bads and we were on our honeymoon and it was our demand, and also wasn't hot water, it was very frustrating...we gad aunts... More 

Was this review helpful? Yes 2
las vegas
Level Contributor
148 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 180 helpful votes
2 of 5 stars Reviewed May 14, 2014

This place is not the same on picture, web, social media as it is once you get there... The place is old. Needs some management, Big Time... Food is just Ok, rooms are not impresive, service in general just horrible!!! Trust me I travel alot and this is not a Boutique hotel, not at all. They are missing a few... More 

Was this review helpful? Yes 4
Los Angeles, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed May 13, 2014

We were pretty skeptical considering how cheap it was. But we figured it was only for a few days before our main leg of the trip, Playa del Carmen, and hey, the pictures were pretty nice. Don't think this is a 5 star hotel. My high rating is based upon my header--bang for your buck. Rooms: The room itself is... More 

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HotelBCozumel, Gerente at Hotel B Cozumel, responded to this review

Dear Guest, Thank you for sharing your experience on Trip advisor, we are really glad to read that you had a great experience at Hotel B and that you enjoy our American breakfast at Costeñito Bistro also allow me to recommend for your next visit our energetic juices and the house bread. On regards the day passes is to create... More 

Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 4, 2014

My family and I have been here before and always loved the view and atmosphere. This year was different as we did not feel welcomed or staff was not really caring much as to keep clients happy. It's low season for cozumel, this should not be an excuse to allow drunk kids slamming and fighting with each other because they... More 

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HotelBCozumel, Gerente at Hotel B Cozumel, responded to this review

Dear guest, Thank you very much for your feedback. We are always open to listen to our guests comments to improve our service. We would like to apologize for the inconveniences you may have in your last stay at hotel B. The intention of having day passes is to create a nice atmosphere at our beach where our guests could... More 

Tucson, Arizona, United States
Level Contributor
54 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed May 2, 2014

The hotel advertises "Just Be" ~ somehow I had the impression that this smaller (42 rooms) property would be quiet and relaxing. It was not. The concierge was wonderful, helpful and listened to our complaints, however, nothing was done about them. The hotel offers "day passes" to cruise ship travelers, who literally "overtook" the entire patio and pool area daily.... More 

Was this review helpful? Yes 1
HotelBCozumel, Gerente at Hotel B Cozumel, responded to this review

Dear Guest, I would like to thank you for your time and feedback. Listening to our guests is the most important vehicle to improve and make the relevant adjustments in our operations. We are sorry that we cannot meet your expectations The intention of having day passes is to create a nice atmosphere at our beach where our guests could... More 

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Ocean View Deluxe Room #105 (52)
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Ocean View Deluxe Room #106 (44)
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