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All 57 Cozumel hotels

Playa Azul Golf, Scuba, Spa

3.0 of 5 Resort   |   Carretera a San Juan, Km 4 | Zona Hotelera Norte, Cozumel 77600, Mexico
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Playa Azul Golf, Scuba, Spa
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91%
Ranked #10 of 57 hotels in Cozumel
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 4 weeks ago
tgrinne Dallas, TX
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377 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Playa Azul Golf, Scuba, Spa
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Dallas, TX
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is our second trip to Playa Azul. I love it. The hotel is nice and relaxing, but the true gem of this establishment is the staff! My first visit to this hotel was almost three years ago, and most of the same staff is in place. I can not say enough about their welcoming and gracious attitudes. I've stayed... More

Was this review helpful? Yes
Paola P, Guest Relations Manager at Playa Azul Golf, Scuba, Spa, responded to this review

Greetings from Playa Azul!! Thank you very much for your preference and your comments. We really are happy to know you had a great time and that we did a good job making you feel special. It will be a pleasure to host you in a future. Kind regards Ana More

Barcelona, Spain
Contributor
15 reviews 15 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

A good stay, rooms are nice but overall the structure is a bit old and needs some restyling. Food and cocktails are good. A romantic dinner at night in the gazebo in front of the sea is a must. Service is good. I had the impression that most of the hotels and facilities in Cozumel need some freshening up.

Was this review helpful? Yes
Paola P, Guest Relations Manager at Playa Azul Golf, Scuba, Spa, responded to this review

We really appreciate your comments about the hotel and your recommendation on having a romantic dinner at the gazebo. We all look forward to having the pleasure of welcoming you again soon. Kind regards Ana More

Troy, Michigan
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

This is our second year at Playa Azul. We looked at other places on the island but wouldn't change and will be back again next year. Everyone is friendly and helpful. There is a beach and you can walk south, dive in and drift snorkel back. The staff is the best and will give you personalized service. The picture included... More

Was this review helpful? Yes 1
Paola P, Guest Relations Manager at Playa Azul Golf, Scuba, Spa, responded to this review

Thank you very much for posting your beautiful compliment!! It feels so good to know that you had a great time and that you plan to come back next year. Thank you very much for your preference. Kind regards Ana More

Chicago, IL
Contributor
14 reviews 14 reviews
10 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Just returned from our 2nd visit to the Playa Azul. Thank you Eleazor for the great job in honoring my for the same room and refridgerator. Coming to the Playa Azul is like visiting your family you haven't seen in a years time. Everyone welcomes you with open arms and can't do enough to make your stay nothing short of... More

Was this review helpful? Yes 2
Paola P, Guest Relations Manager at Playa Azul Golf, Scuba, Spa, responded to this review

Hola from Playa Azul Cozumel!! Thank you very much for posting your beautiful compliment!! It feels so good to know that you had a great time and that you plan to come back soon. Thank you very much for your preference. Kind regards Ana More

murfreesboro, tn
1 review
5 of 5 stars Reviewed 4 weeks ago

playa azul was a perfect place to unwind. options to play golf, scuba, snorkel, and spa are readily available. the best part about the place is the friendly staff. they dont know how to say NO. beach bar service and open air restaurant service wonderful. luis, carlos, alejandro, felipe, and juan...thank u all for your great service. checkin was a... More

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Paola P, Guest Relations Manager at Playa Azul Golf, Scuba, Spa, responded to this review

Greetings from Cozumel!! It is a pleasure to read that you had a great time and you are planning to come back!! You are part of Playa Azul family and we will be more than happy to host you again soon. Thanks for sharing your experience :) Have a wonderful day Kind regards Ana More

LaSalle, Canada
1 review
4 of 5 stars Reviewed 5 weeks ago

A nice boutique hotel, clean and away from the hubbub of town. Staff were really nice especially the housekeeping staff. Angel in the restaurant was a sweetheart and went over and above to accommodate. Some of the wait staff in the morning were expectant of tips when we served ourselves at the coffee bar and buffet and then had a... More

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Paola P, Guest Relations Manager at Playa Azul Golf, Scuba, Spa, responded to this review

Hello from Playa Azul Cozumel Thank you very much for posting your experience with us at the hotel, this helps us a lot and we really appreciated. I will send your comment about the wait staff attitude to the restaurant manager to improve the service and the behavior. We hope to see you in a future to pamper you as... More

Larsen,WI
Senior Contributor
48 reviews 48 reviews
4 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed March 10, 2014

We had just a bit of a blip with our room. We ended up with a first floor Oceanfront Master Suite. Booking from their website, we were not aware there was a first floor option and would not have booked it due to the lack of view and privacy. They promptly made a rate adjustment when we expressed that we... More

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Paola P, Guest Relations Manager at Playa Azul Golf, Scuba, Spa, responded to this review

Hola from Playa Azul I am sorry to hear that you hadn't the room that you expected, but happy to know that at least you had a rate adjustment. I hope you will be back in a future and let us pamper you as you deserve. Kind regards Ana More

Bordentown, New Jersey
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed March 9, 2014

This was our second family vacation at Playa Azul since April 2013. The thought of waiting a year to return again next February is a bit depressing. We have traveled to many places throughout the Caribbean and what sets Playa Azul and Cozumel apart is the people. We truly feel so comfortable and at home at Playa Azul because the... More

Was this review helpful? Yes 1
Paola P, Guest Relations Manager at Playa Azul Golf, Scuba, Spa, responded to this review

Hola from Playa Azul!! It is so good to read that you had a great time and relaxed time and that you felt as family in our hotel. Each day we (all the staff) do our best so you can experience a true and unforgettable vacation. Thank you very much and we all look forward to having the pleasure of... More

Shamong, New Jersey
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed March 4, 2014

This was our second consecutive year coming to Playa Azul. And we will definitely be back for a third. There is something that is just so special about this resort. The people are first and foremost what makes this place so wonderful. Everyone from the front desk, bartenders, wait staff... Before arriving we contacted reservations to request the same rooms... More

Was this review helpful? Yes
Paola P, Guest Relations Manager at Playa Azul Golf, Scuba, Spa, responded to this review

Greetings from Playa Azul I really appreciate your comments with all the details. I am happy to know that you had a great vacation and feel like Playa Azul family during your vacations. I will send your comment regarding the beach chairs to the corresponding department. Hope to see you in a future Kind regards Ana More

grand rapids, MI
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 1, 2014

We've visited several Mexico destinations in the past few years but this was our first trip to Cozumel and Playa Azul. The good: Love the bar on the waterfront. Just a great place to gather and meet new friends, and enjoy the beautiful ocean views. The Included breakfast was very good, if a little repetitive. Other items on the menu... More

Was this review helpful? Yes 2
Paola P, Guest Relations Manager at Playa Azul Golf, Scuba, Spa, responded to this review

Greetings from Cozumel!! Thank you for submitting your feedback on Trip Advisor, we are happy to read that you had a great time and we appreciate all your details so other users can have a better idea about the hotel and Cozumel in general. We will review the outdoor bar schedule based on your comment. We all look forward to... More

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Additional Information about Playa Azul Golf, Scuba, Spa

Also Known As:
Playa Azul Golf, Scuba Hotel
Playa Azul Golf, Scuba Hotel Cozumel
Playa Azul Hotel Scuba
Playa Azul Resort Scuba
Playa Azul Cozumel
Playa Azul
Address: Carretera a San Juan, Km 4 | Zona Hotelera Norte, Cozumel 77600, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 On the Beach Hotel in Cozumel
#5 Romantic Hotel in Cozumel
#10 Top resorts Hotel in Cozumel
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Playa Azul Golf, Scuba, Spa 3*
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