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Playa Azul Golf, Scuba, Spa

Certificate of Excellence
3.0 of 5
Hotel website
Carretera a San Juan, Km 4 | Zona Hotelera Norte, Cozumel 77600, Mexico
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Playa Azul Golf, Scuba, Spa
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Ranked #7 of 51 Hotels in Cozumel
Certificate of Excellence
A recent review
5 of 5 stars reviewed 1 week ago
AmyinTexas Houston, Texas
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470 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston, Texas
Contributor
17 reviews 17 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I have returned to Playa Azul numerous times since being married there in 2006. Thanks to the warm and welcoming staff, we consider it our home away from home. We prefer smaller hotels to crowded, impersonal all-inclusives, and Playa Azul has all the amenities for rest and adventure. It's a beautiful site that is well tended with... More 

Was this review helpful? Yes 3
New Ulm, Minnesota
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I first stayed at Playa Azul before they renovated some 18 or 19 years ago. The owners showed us there plans for new construction and delivered on the promise. We have returned often. We have also, rented a house in town and on the ocean. We have stayed in a couple of the bigger resorts on the south end of... More 

Was this review helpful? Yes 7
San Francisco, CA
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It's been a while since I've stayed at Playa Azul, so I was pleased to see that it hasn't changed much. This is a small hotel, nicely appointed, and on a great little stretch of beach. It does not have all the bells and whistles that some of the larger resorts have, but that's fine with me. The restaurant is... More 

Was this review helpful? Yes 2
Keller, TX
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed May 26, 2015

Another fabulous trip to Playa Azul is in the books. 4th year in a row. So many things continue to bring us back to this resort. In our opinion, it offers the perfect mix of everything – smaller quiet hotel but with great amenities, killer snorkeling right out front as well as down the beach, proximity to town, walk-in beach... More 

Was this review helpful? Yes 4
Ana D, Guest Relations Manager at Playa Azul Golf, Scuba, Spa, responded to this review

Hola from Playa Azul It feels so great to read your amazing and detailed comment. You had a great stay and you enjoyed the views, the food, the snorkel, the room, the beach and the staff. I will give all you regards to each and every one of the staff, I am sure that the affection is mutual. We will... More 

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 26, 2015 via mobile

Our trip in May was our third trip to this hotel. It'seems a small hotel with all rooms facing the ocean. The staff is phenomenal! Our bartenders, waitstaff, and maids were so personable and wonderful. The views are so relaxing and beautiful. The snorkeling on the beach is great,we saw squid, butterfly fish, sand dollars, crabs, puffers, barracuda, octopuses, and... More 

Was this review helpful? Yes 4
Ana D, Guest Relations Manager at Playa Azul Golf, Scuba, Spa, responded to this review

Greetings from Playa Azul We appreciate so much that you come year after year to Playa Azul and that you had a great time each time. Thank you for your preference and see you in a future. Kind regards Ana More 

Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 14, 2015

i can't say enough about this boutique Hotel! Clean beautiful... And the service is the only 5 star on the Island! Not sure why anyone would stay anywhere else! It's an instant home in paradise! And the owners and staff make you I stand family! Have 7 years experience going here and I would recommend to anyone!

Was this review helpful? Yes 3
Ana D, Guest Relations Manager at Playa Azul Golf, Scuba, Spa, responded to this review

Hola from Playa Azul Cozumel Wow, your super nice comment encourages us to keep pamper all our loyal guests!! It is great to know that you enjoyed your stay as you always do! Thank you very much for your preference. You are part of Playa Azul family and we will see you in your next visit Kind regards Ana More 

Atlanta, Georgia
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed May 10, 2015

There are many hotels to choose from in Cozumel, so in fairness to this hotel, it is important to keep in mind not to compare it to bigger, mega-resorts. The Playa Azul is a much older property in the North Hotel Zone where most of the original hotels on the island are situated. We were looking for a quick, inexpensive... More 

Was this review helpful? Yes 3
Ana D, Guest Relations Manager at Playa Azul Golf, Scuba, Spa, responded to this review

Greetings from Playa Azul We appreciate your comments and we hope that next time you will enjoy the snorkel and the suites that will be refurbished and with new amazing added values in this low season. We all look forward to having the pleasure of welcoming you again next year. Kind regards Ana More 

Seattle, Washington
Contributor
20 reviews 20 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed May 10, 2015

We've spent a week here with my wife in May. Overall it's been a nice pleasurable vacation. Hotel was exactly what we've been looking for. We didn't get the all-inclusive option. Unless you eat and drink heavily I don't recommend you to get it either. Food and drinks are considerably cheap here so you have to eat and drink a... More 

Was this review helpful? Yes 1
Ana D, Guest Relations Manager at Playa Azul Golf, Scuba, Spa, responded to this review

Greetings from Cozumel!! Thank you very much for your detailed comment!! Comments like yours help other guests to know us and decide to stay with us. We are very happy to hear that you enjoyed the hotel and also we will do our best to take care of the comments you mentioned that were not so great or annoying. We... More 

Brattleboro, Vermont
Contributor
11 reviews 11 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 8, 2015

I was looking for a hotel on the beach in Cozumel and this was everything I hoped it would be. Cozumel doesn't have a lot of beachfront so it was nice to find some sand and beautiful views. The restaurant was delicious and the room was made up with flower petal s when we arrived.

Was this review helpful? Yes
Ana D, Guest Relations Manager at Playa Azul Golf, Scuba, Spa, responded to this review

Hola from Playa Azul We appreciate your preference and we are very happy to know that the hotel was what you expected. We hope you will visit us in a future. Best regards Ana More 

New York City, New York
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed April 21, 2015

I picked this hotel based on the reviews here and its proximity and special offer with the golf club. When booking, I was led to believe it was closer to the golf club than it was (I don't know if that was the fault of the hotel or the booking site). You definitely need to take a cab. As for... More 

Was this review helpful? Yes 5
Ana D, Guest Relations Manager at Playa Azul Golf, Scuba, Spa, responded to this review

Greetings from Playa Azul Hotel Thank you for submitting your feedback on Trip Advisor. We will do our best to improve all the services you mentioned. We hope you will change your mind and let us pamper you as you deserve. Best regards Ana More 

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