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Coral Princess Hotel & Resort

#27 of 57 Hotels in Cozumel
Certificate of Excellence
Carr. Costera Norte Km. 2.5, Cozumel 77600, Mexico
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Coral Princess Hotel & Resort
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    589 reviews from our community

    Traveler rating
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    Rating summary
    • Location
      4.5 of 5 stars
    • Sleep Quality
      4.5 of 5 stars
    • Rooms
      4 of 5 stars
    • Service
      4.5 of 5 stars
    • Value
      4.5 of 5 stars
    • Cleanliness
      4.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (160)
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    Senior Reviewer
    8 reviews 8 reviews
    3 of 5 stars NEW

    Was really looking forward to the new upgrades. The pool upgrade is very nice but from the website was really looking forward to the rooftop jacuzzi and restaurant. Not finished as of 2/28 and I suspect not for a while longer. I too miss the old thatched beach deals. The entrance is not even finished and I don't think when... More 

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    Columbus, Ohio
    Senior Reviewer
    9 reviews 9 reviews
    3 hotel reviews
    6 helpful votes 6 helpful votes
    3 of 5 stars Reviewed 4 days ago NEW

    I booked my 1 bedroom suite 5 months in advance and paid for it in full. When I got there I was taken to a regular room. went back to the desk with my email confirmation. After phone calls ect I was told they had my suite but it would need to be cleaned. The place is nice and convenient... More 

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    Kansas City, Missouri
    Top Contributor
    63 reviews 63 reviews
    15 hotel reviews
    33 helpful votes 33 helpful votes
    3 of 5 stars Reviewed 4 days ago NEW

    This is not a bad hotel, just nothing outstanding about it. Room was clean and freshly painted but obviously pretty old. Staff for the most part pleasant enough but they seemed to enjoy their "rules" -- rigid guidelines for checking pool towels in and out, frequently couldn't change USD for pesos and when they could had stringent limits, WiFi only... More 

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    Montrose, Colorado
    Senior Reviewer
    6 reviews 6 reviews
    6 hotel reviews
    4 helpful votes 4 helpful votes
    4 of 5 stars Reviewed 4 days ago NEW

    As a former resident of Cozumel, I have known of the Coral Princess for many years, and for many years it was considered one of the best on the island. It was first time actually staying at the hotel and I had a few reservations after reading some of the reviews. In my view, the hotel looked great and our... More 

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    Elizabeth, Colorado, United States
    Contributor
    12 reviews 12 reviews
    3 hotel reviews
    8 helpful votes 8 helpful votes
    2 of 5 stars Reviewed 4 days ago NEW

    I was amazed at how small the rooms are, 1 bed, 1 desk, small table 2 straight backed chairs. Over crowded, a balcony you can't sit on, a TV from the 80's, TIRED and SMALL. No where to sit and relax, the elevator bell rang all night, and the road noise was loud. On top of this, you have to... More 

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    Senior Reviewer
    8 reviews 8 reviews
    7 hotel reviews
    4 helpful votes 4 helpful votes
    4 of 5 stars Reviewed 1 week ago

    My family has been visiting this hotel for almost twenty years now. Travel has spanned from my early adulthood through bringing my own children here from the time they were babies to now entering tween hood. The Coral Princess has done well to meet our changing needs and offers a nice hotel atmosphere that is quite clean, well staffed in... More 

    Was this review helpful? Yes
    JORGE P, Community Manager at Coral Princess Hotel & Resort, responded to this review

    Dear Liz, Greetings from Coral Princess Hotel & Dive Resort Cozumel. We would like to thank you for taking the time to write you comment on TripAdvisor as well as recommending us. I am so glad you and you family has been visiting us from more than 20 years, that's really amazing!!! We can't wait to see you soon at... More 

    1 review
    3 helpful votes 3 helpful votes
    3 of 5 stars Reviewed 1 week ago

    i have actually been coming to this hotel for a few years because it was so charming. Unfortunately I cannot honestly say I would like to go back. I would like to also point out that historically, the majority of the staff have made all the difference in my experiences to date, particularly by Leandro, Abraham and Jimi. I miss... More 

    Was this review helpful? Yes 4
    JORGE P, Community Manager at Coral Princess Hotel & Resort, responded to this review

    Dear Deb, Greetings from Coral Princess Hotel & Dive Resort Cozumel. First of all we would like to thank you for taking the time to write your comment on TripAdvisor and for let us know your concern about our hotel services. Your feedback is really important to us and we are checking every detail to make a wonderful experience if... More 

    Twin Cities
    Contributor
    16 reviews 16 reviews
    4 hotel reviews
    1 helpful vote 1 helpful vote
    5 of 5 stars Reviewed 2 weeks ago

    It was our first trip to Cozumel. The Coral Princess was perfect for our stay in Cozumel. It is quiet and the staff is very attentive. We liked the fact that we could walk 1.5 miles into downtown, which we did several days. You can snorkel from the manmade beach at the hotel. There is a ladder there and the... More 

    Was this review helpful? Yes
    JORGE P, Community Manager at Coral Princess Hotel & Resort, responded to this review

    Dear guest, Greetings from Coral Princess Hotel & Dive Resport Cozumel. Thank you very much for taking the time to write your comment on TripAdvisor as well as recommending us. We are glad you have enjoyed your stay with us. I look forward to seeing you soon! KIND REGARDS, JORGE COmmunity Manager More 

    2 reviews
    5 helpful votes 5 helpful votes
    5 of 5 stars Reviewed 3 weeks ago

    It's not the nicest hotel and sheets are dirty but it's a great value and people are nice. I would recommend this hotel to my friends. As long as you can handle the bed situation than this place is for you!

    Was this review helpful? Yes 1
    JORGE P, Community Manager at Coral Princess Hotel & Resort, responded to this review

    Hello Brad, Greetings from Coral Princess Cozume. We appreciate your comment and your feedback through TripAdvisor. Right now we have our sheets more clean than ever!!! I look forward to seeing you soon! KIND REGARDS, JORGE Community Manager More 

    Reading, Pennsylvania
    Reviewer
    3 reviews 3 reviews
    1 helpful vote 1 helpful vote
    5 of 5 stars Reviewed 3 weeks ago

    I have been coming to Cozumel for 22 years,lived there for a year and have been in most hotels on the island. This Hotel is where I always return. Cozumel is not the kind of island to stay in an all inclusive. Little crime, hundreds of great restaurants, music in town with the local people on Sunday night, tacorias at... More 

    Was this review helpful? Yes
    JORGE P, Community Manager at Coral Princess Hotel & Resort, responded to this review

    Dear Guest, Greetings from Coral Princess Hotel & Dive Resort Cozumel!!! We really want to thank you for taking the time to write your comment on TripAdvisor as well as recommending us,it was a beautiful review for us. We are so glad you enjoyed the true nature of Cozumel, to explore and enjoy our culture. I look forward to seeing... More 

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    Additional Information about Coral Princess Hotel & Resort

    Address: Carr. Costera Norte Km. 2.5, Cozumel 77600, Mexico
    Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
    Price Range (Based on Average Rates): $$
    Hotel Class:3.5 star — Coral Princess Hotel & Resort 3.5*
    Number of rooms: 87
    Reservation Options:
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    Also Known As:
    Coral Princess Hotel Cozumel
    Coral Princess Hotel And Resort
    Hotel Style:
    #7 Spa Hotel in Cozumel
    #16 On the Beach Hotel in Cozumel

    406 photos of this hotel

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    Amenities

    Highlights
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Beach
    • Room Service
    • Bar/Lounge
    • Free Breakfast
    • Spa
    • Free High Speed Internet ( WiFi )
    About the property
    • Beach
    • Wheelchair access
    • Non-Smoking Hotel
    Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Room types
    • Kitchenette
    • Suites
    • Non-Smoking Rooms
    • Family Rooms
    Internet
    • Free Internet
    • Free High Speed Internet ( WiFi )
    Services
    • Free Parking
    • Room Service
    • Business Center with Internet Access
    • Children Activities ( Kid / Family Friendly )
    • Free Breakfast
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Babysitting
    Official Description (provided by the hotel)
    Coral Princess Hotel & Dive Resort Cozumel is an oceanfront resort located in front of the San Juan Reef on the North side of Cozumel Island, 5 minutes away from the Airport by car, just 15 minutes walking distance away from the typical Mexican and beautiful San Miguel Town. ... more   less 
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    Questions & Answers

    Here's what travelers have asked, with answers from Coral Princess Hotel & Resort staff and other travelers.
    8 questions
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    Albany, New York

    See all questions (8)

    Questions? Get answers from Coral Princess Hotel & Resort staff and past guests.
    Posting guidelines
    Typical questions asked:
    • Can tickets for local attractions be purchased at the front desk?
    • Do you have to pay extra for a mini-fridge?
    • At what time does the pool open each day?

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