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Coral Princess Hotel & Dive Resort

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Carr. Costera Norte | Km. 2.5, Cozumel 77600, Mexico
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Coral Princess Hotel & Dive Resort
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Coral Princess Hotel & Dive Resort
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620 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (171)
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San Antonio, Texas
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

Private access to the ocean and infinity pool that overlooks the water. Our room did not have an ocean view but we did not mind. It was quiet. Hotel is out dated but staff is friendly. Food there is not the best but you can take a 6$ taxi downtown which is not far and eat great food for cheap.

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Chicago, Illinois
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We have been coming to Cozmel for 10 years. Every time we step out of the taxi Pedro and Jaime are there to welcome us home. From check in to check out the entire staff make us feel at home. They are our extended family. The hotel has weather the years and updated their premise every year. They keep trying... More 

Was this review helpful? Yes
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

I have mixed feelings about this hotel but let's just say, 98% of the time in hotel, I felt like I was in paradise. The beach is awesome and the sea is just... no words can ever express what you will see here. The only downside which I really did not enjoy was that the breakfast waiters took 30 minutes... More 

Was this review helpful? Yes
Rosa R, Community Manager at Coral Princess Hotel & Dive Resort, responded to this review

Dear guest Greetings from Coral Princess Hotel & Dive Resort. I would like to thank you for taking the time to share your comments on Tripadvisor as well as the recommendation. It's a pleasure to know you have fixed feelings about this place, we appreciate your preference and of course we will take your comments to improve our service and... More 

Houston, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Cozumel is such a beautiful, relaxing, warm and friendly island that it takes a dedicated misanthrope to have a bad time there. Coral Princess is our way of optimizing Paradise. The luxury we appreciate most is the kindness and helpfulness of all the staff. The food ranges from good to really special, and the waiters have become our good friends.... More 

Was this review helpful? Yes 2
Rosa R, Community Manager at Coral Princess Hotel & Dive Resort, responded to this review

Dear Mr. Jon Greetings from Coral Princess Hotel & Dive Resort. Thank you for taking the time to write your comments on Tripadvisor as well as the recommendation. It was a pleasure to welcome you in our resort, I am very happy to know you enjoyed your stay and every single thing about the service, our commitment is to make... More 

Nashville
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We have been coming to the Coral Princess at least once a year for the last 6 or 7 years. We are always greeted with smiles from everyone, and receive excellent attention from the staff... it always makes us feel as if we have returned home...if even for just a week or two. There have been some physical changes to... More 

Was this review helpful? Yes 1
Rosa R, Community Manager at Coral Princess Hotel & Dive Resort, responded to this review

Dear guest, First of all, greetings from Coral Princess Hotel & Dive Resort. I would like to thank you for taking the time to share your comments with us on Tripadvisor. I am glad to hear you enjoyed your stay with us and to know that all the improvements we made were good for you. As well as I thank... More 

Salem
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 28, 2015

Your going to have to look far and wide to find something negative. The staff is very friendly and helpful. We enjoyed being able to snorkel right in front of the hotel. Easy entry and exit, but be aware of the slight current. Best to start out upstream to the left, and let the current bring you back. Gorgeous sunsets,... More 

Was this review helpful? Yes 1
Rosa R, Community Manager at Coral Princess Hotel & Dive Resort, responded to this review

Dear guest Greetings from beautiful Cozumel Island and Coral Princess Hotel & Dive Resort. Thank you so much for taking the time to write your comments on Tripadvisor as well as the recommendation. It's a really good notice that you have enjoyed your stay with us and I want to inform you that we are working hard to extend the... More 

Progreso, Mexico
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
2 of 5 stars Reviewed May 28, 2015

This was our third and final visit to this property. We've returned this many times for two reasons and two reasons only- the view and the well run dive shop. The view from any ocean view room is simply priceless. The dive shop is very professional, more dive club feel then the typical Cancun/Cozumel cattle call dive operation. If the... More 

Was this review helpful? Yes 5
Rosa R, Director General at Coral Princess Hotel & Dive Resort, responded to this review

Dear guest We sincerely apologize for any inconveniences that you encountered during your visit to Coral Princess Hotel & Dive Resort. My name is Eduardo Marrón and I am the new Manager of the hotel, I have read very carefully your comments and I am going deep into everyone of them. I have been already here for 10 days and... More 

Edmonds, Washington
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 26, 2015

Located right on the coral reef, you just step off into an aquarium-like sanctuary. Hundred of fish swim around you. Wonderful staff, the best Club Sandwiches & fantastic nachos with guacamole. Clean rooms, relaxed atmosphere, Convenient to town. What more can I say?

Was this review helpful? Yes 1
Rosa R, Community Manager at Coral Princess Hotel & Dive Resort, responded to this review

Dear guest Greetings from Cozumel Island and Coral Princess Hotel & Dive Resort. Thank you for taking the time to share your experience at this wonderful Island. It's very pleasant to know you enjoyed your stay with us and had the opportunity to see much colorful fishes. I look forward to seeing you soon. Kind regards. Rosa Rodríguez Community Manager More 

Naperville, Illinois
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 25, 2015

This trip was amazing our first trip together and everything fell into place. The beaches were great, food was amazing and the time spent with my sister and her hubby was the best of all times. I can't wait to go back and enjoy the wonderful memories we shared here at this place. The Hotel is Beautiful !!!!

Was this review helpful? Yes
Rosa R, Community Manager at Coral Princess Hotel & Dive Resort, responded to this review

Dear guest Greetings from Cozumel Island and Coral Princess Hotel & Dive Resort. First of all, I would like to thank you for taking the time to write your comment on Tripadvisor, we really appreciate it. It's a pleasure to hear that you loved your stay at this beautiful Island and thank you for choose our resort to share those... More 

Scottsdale, Arizona
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 22, 2015 via mobile

Very nice small hotel with good restaurant. Gotta have the steak quesidia and been soup with there chips and salsa - simply best. This hotel is known one of the best spots to snorkel or scuba out of. We drove around the whole Island looking for a place to snorkel and came to find out we were staying a one... More 

Was this review helpful? Yes
Rosa R, Community Manager at Coral Princess Hotel & Dive Resort, responded to this review

Dear guest Greetings from Coral Princess Hotel & Dive Resort, I would like to thank you for taking the time to write your comments on Tripadvisor. I am very happy to know you enjoyed your stay with us. I look forward to seeing you soon at Cozumel Island. Kind regards. Rosa Rodríguez Community Manager More 

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