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Hotel Cozumel and Resort


Hotel class 3.0 of 5
Carretera Costera Sur, Km 1.7, Cozumel 77600, Mexico
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Reviews you can trust

71% Recommend
3.5 of 5 stars 339 reviews
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2 of 5 stars
welovecozumel   1 contribution
Arlington,Texas
Jul 26, 2009 | Trip type: Couples
2/3 found this review helpful

My husband and I have stayed here once before..about 5 years ago. Back then we had a great experience, and so booked here again. The positives: The room was very clean, air conditioning excellent..Maids, waiters wonderful, professional , and friendly. The best food was to be had at the snack bar by the pool..chicken fajitas with guacamole. This is where... more

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2 of 5 stars
TraderLaw   3 contributions
Portland, Oregon
Jul 24, 2009 | Trip type: Family
2/4 found this review helpful

Service was less than acceptable and required that you request it. At all times. No poolside service to speak of. The bellhop opened the taxi door for my wife approximately ~once~ when we arrived. No service at all unless you approached them and even then it seemed to inconvenience the staff more often than not. If you are there on... more

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3 of 5 stars
GCrackr   152 contributions
California
Jul 23, 2009 | Trip type: Couples
3/3 found this review helpful

We chose Hotel Cozumel in connection with a dive vacation because of its location and the on-site dive operator, Dive Paradise. The Hotel Cozumel met our expectations. Our room was clean and of standard and sufficient/usual size. There was a noticeable smell of cleaning chemicals periodically during our one-week stay, but it was not so strong as to be objectionable... more

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4 of 5 stars
Merxzina   1 contribution
The Woodlands, TX
Jul 14, 2009 | Trip type: Family
2/2 found this review helpful

We just came back from Hotel Cozumel and Resort and we can not stop talking about the great time we had there. The staff is attentive and very polite, always showing concern about the guests. Our children, 8 and 9 had lots of fun, they had a huge pool with a jacuzzi and provide you with pool games like volley... more

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4 of 5 stars
diverdownaz   23 contributions
Gilbert,az
Jul 6, 2009 | Trip type: Couples
0/1 found this review helpful

We stayed for 12 nights at Hotel Cozumel and resort. We did not do the all inclusive plan preferring to take advantage of the great location and walk to the incredible restaurants around town. The hotel is about 1/2 mile from the square and maybe a couple miles from the far end of town. For us this was a perfect... more

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3 of 5 stars
alphillyswim   7 contributions
Philadelphia
May 27, 2009 | Trip type: Couples
4/5 found this review helpful

Overall our stay was very relaxing. When we weren't diving with Dive Paradise, we were relaxing poolside. It was very quiet due to flu scrare and we enjoyed the peace. Here are the pros and cons: Pros: Service was good, scuba access on premise, strong AC, Big Pool Cons: Bed very hard, alcohol bottom shelf, food just ok more

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3 of 5 stars
MarissaOakland_CA   2 contributions
Oakland, CA
May 26, 2009 | Trip type: Friends getaway
0/3 found this review helpful

I'll look for other places to stay next time I'm in Cozumel. Probably either downtown or on the beach proper. The rooms were good, nothing special, although the furniture was a bit old. Good shower pressure. Housekeeping never provided enough of something every day - soap, shampoo, towels, coffee - very inconsistent. Front desk staff didn't know anything about their... more

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4 of 5 stars
sharkb8   1 contribution
olympia
May 23, 2009 | Trip type: Couples
4/4 found this review helpful

This was our second trip to Hotel Cozumel (April 09), the hotel has made noticeable improvements over the past year. We were in a second floor room with two double beds; this was not bad we only heard the room above us a few times. I would recommend asking for a top floor room – if you do not mind... more

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4 of 5 stars
mkjgutz   2 contributions
Mayville Michigan
May 19, 2009 | Trip type: Couples
3/3 found this review helpful

Had a wonderful week at Hotel Cozumel when many people were avoiding Mexico due to swine flu. No swine flu anywhere near Cozumel, but no cruise ships and very few people. The local economy is suffering but we enjoyed the relative quiet without cruise ship passengers all over town. Hotel Cozumel was even better than when we were there in... more

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4 of 5 stars
csemenko   2 contributions
killeen, tx
May 14, 2009
2/2 found this review helpful

Hotel Cozumel is located close enough to downtown you can walk after a hearty meal in any of their fine dining establishments and far enough away you don't have to listen to the college kids at the Bars. If you want to dive, walk through the tunnel under the street and enter the crystal clear water full of life...or wait... more

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Hotel Cozumel and Resort Also Known As

  • Hotel Cozumel
  • Hotel Cozumel Resort
  • Hotel Cozumel & Resort
  • Cozumel Resort
Address: Carretera Costera Sur, Km 1.7, Cozumel 77600, Mexico