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All 57 Cozumel hotels

Hotel Cozumel and Resort

3.0 of 5 Hotel   |   Carretera Costera Sur, Km 1.7, Cozumel 77600, Mexico
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Hotel Cozumel and Resort
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Ranked #34 of 57 Hotels in Cozumel
A recent review
4 of 5 stars reviewed 6 days ago
Stacy S Pensacola, Florida, United States
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1,038 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Pensacola, Florida, United States
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

My best friend and I went for her birthday for 5 days. We arrived and immediately were greeted by the staff. Snack bar was open and drinks were flowing. We enjoyed the pool everyday, along w the food and drinks. All meals were buffet style and the food was great. The hotel is an older style than some of the... More

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Anaheim Hills, CA
Senior Contributor
45 reviews 45 reviews
16 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 1 week ago

Came here last year in October and enjoyed our stay. This year we returned in September and found some negative changes. This hotel is advertised as having 3 dining areas - main dining room which is air condtioned, outdoor snack bar/buffet by the pool , and restaurant on the beach. Unfortunately, though rooms and service are still good, we were... More

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Glendale, Arizona
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I have stayed at Hotel Cozumel over the years and am never disappointed. The rooms are clean, service is awesome, and the fact that they have a very low turnover in staff is a testament to the fact that they must treat their staff well. The wait staff, hotel staff and on-site dive shop is always helpful and make it... More

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Centennial, Colorado
Top Contributor
87 reviews 87 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We had all-inclusive. The food was pretty good but like chow halls, it gets tiring after a while. It was convenient to have food available just about anytime we wanted it, especially after diving. The rooms were okay but the beds sucked! My wife and I slept on separate beds because one of the beds was bad on one side... More

Was this review helpful? Yes 1
Ottawa, Canada
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We booked this hotel for a week of diving with Dive Paradise. If you plan on diving 3 to 4 dives a day it is convenient to book with the all inclusive meals. The room was comfortable and clean. Had problem with the wifi in the room but no problem in the lobby. The buffet could have had more variety... More

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Redwood City, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Hotel Cozumel is truly a 2 star resort at best. The rooms are livable, but the plumbing was substandard and the miniature golf formation of Chichen Itza and the naked golden woman statue in the middle of the pool were superfluous. However, the worst part of the resort was the food, which was absolutely inedible. The only fresh fruit offered... More

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Denver, Colorado
Contributor
13 reviews 13 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

For a dive trip, this hotel was perfect. It's right across from Dive Paradise (a great option in Cozumel for diving) and everything worked out well. My friends and I really enjoyed the ambiance, with a beautiful plant-filled atrium and lots of Mexican families, not just foreign tourists. The four of us rented the two-bedroom, two-bathroom suite (it seemed like... More

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Colorado Springs, Colorado
Top Contributor
110 reviews 110 reviews
27 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had a one-week stay here in June 2014 for the purpose of going scuba diving. The hotel was nice enough and clean. Our standard room was a very good size and included one king bed. The beds and pillows were quite comfortable. We also had a sliding door to a balcony overlooking the main road/parking lot (picture included). Because... More

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Illinois
Top Contributor
66 reviews 66 reviews
19 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were pleased with our stay. Our room was very clean and the air worked GREAT!!! Nice and chilly just the way I like it! I read other reviews saying the rooms were too cold. There is no such thing as too cold in Mexico. One weird thing in the bathroom was the bathtub. You almost needed a step stool... More

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League City, Texas
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 4 weeks ago

Hotel Cozumel is a great place to base your dive weekend from. the Hotel is extremely friendly and clean, and the all inclusive package makes diving completely stress free. The food is good but becomes boring after the 3rd day. Diving with Paradise is diving is fantastic, they are totally professional and have excellent guides. If you use them ask... More

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Additional Information about Hotel Cozumel and Resort

Address: Carretera Costera Sur, Km 1.7, Cozumel 77600, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Cozumel and Resort 3*
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Also Known As:
Hotel Cozumel Cozumel
Hotel Cozumel Resort
Cozumel Resort

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