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Hotel Cozumel and Resort

Carretera Costera Sur, Km 1.7, Cozumel 77600, Mexico
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Best prices for: 1 room 1 guest
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Hotel Cozumel and Resort
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Hotel Cozumel and Resort
Hotel Cozumel and Resort
Hotel Cozumel and Resort
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1,225 reviews from our community

Traveler rating
    308
    487
    252
    106
    72
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220
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13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Springboro, Ohio
1 review
3 of 5 stars Reviewed yesterday NEW

My wife and I stayed at the Hotel Cozumel and Resort for 3 nights last week. We arrived around 2:00 on a Thursday to find the pool teeming with children. We found out later that Thursday was family day and the staff's family could use the hotel's facilities. I don't know if this is a normal occurrence or if this... More 

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Fort Collins, Colorado
Contributor
17 reviews 17 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This was our first all-inclusive, and we really enjoyed it! We thought the food was good; they served dinner out at the pool a couple of nights and out by the beach area while we were there...nice touch! We found the waiters, bartenders, entertainment staff, and front desk employees to be pleasant. Overall, it was a great experience. The shows... More 

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1 review
1 of 5 stars Reviewed 3 days ago NEW via mobile

First I am not a big review writer but this this place is scary and I wanted to worn others not to go here .Me and about 22 other people visited this place what a joke I was sick almost the hole time I was there. First they don't wash there dishes properly so there's always old food on cup... More 

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South Lake Tahoe, California
Top Contributor
56 reviews 56 reviews
7 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This older hotel/resort on Cozumel has an equal balance of pluses and minuses for me but depending on what it is a person is wanting out of their vacation may not be as great a factor in the decision making process as it could be for someone else. On the plus side: the staff are all really friendly, polite, helpful,... More 

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Wheatland, Wyoming
Contributor
12 reviews 12 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The resort is the first of it's kind on the island. So, it's a little dated. However, the lobby is beautiful, the rooms are clean and safe. Nice people go there and divers are catered to. Three meals a day are provided, buffet style - no complaints there. The staff is friendly and most speak English. Huge pool - drinks... More 

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Shelton, Washington
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We have been to Hotel Cozumel several times, primarily for its convenience to downtown and connection to Dive Paradise. Checking in you are greeted with a refreshing fruit beverage. Rooms are simple but functional. We like the rooms in the upper level due to views and more tropical air flow. Fresh water is provided on every level. Food is buffet... More 

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Toronto, Canada
Contributor
16 reviews 16 reviews
14 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 1 week ago

A convenient way to relax for few days. Not terrible, but not extremely sublime too. Located in a 15 minutes walking distance to downtown Cozumel, but far enough to give you an advantage to avoid the usual city noise, crowds and traffic if that is your option. Nice excuse for a walk during the day. Hotel with its pool and... More 

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Tacoma, Washington
2 reviews
5 of 5 stars Reviewed 1 week ago

This hotel was close enough to town to walk for shopping and sight seeing. The on site dive shop ( Dive Paradise) was very well run, organized, friendly. The beach access is good, walk into water to dive, snorkel, swim. Lovely cafe for lunch looking onto water. Rooms had plenty of room, very clean, good housekeeping. Air conditioned. Balcony looked... More 

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Plano, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

My wife and I stayed here in march and had the time of our life the staff was super nice and accommodating the room was nice the drinks were even nicer the food could have been better but it was ok enough we will defianately be coming back next march we loved this place

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Hershey, PA
Senior Contributor
44 reviews 44 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This resort caters to families and divers. The pool is almost empty until the afternoon when the divers return from their exploits. You will not find a traditional ocean beach but it is still a nice property. The food consists of a variety of soups along with basic salads and fruits. If you enjoy refried beans -- you hit the... More 

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