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All 58 Cozumel hotels

Hotel Cozumel and Resort

3.0 of 5 Hotel   |   Carretera Costera Sur, Km 1.7, Cozumel 77600, Mexico
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Hotel Cozumel and Resort
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69%
Ranked #32 of 58 hotels in Cozumel
A recent review
3 of 5 stars reviewed yesterday
eyedive90 Centennial, Colorado
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1,014 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (187)
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English first
Centennial, Colorado
Contributor
16 reviews 16 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed yesterday NEW

We went to Cozumel for a four-day getaway. Hotel Cozumel made things easy for us. Check in was quick and the service was exceptional. The room was large, clean, and comfortable. The a/c worked very well and the king-sized bed was not too firm with large soft pillows. The bathroom had a separate sink area, which we prefer. The pool... More

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Dallas, Texas
Contributor
13 reviews 13 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed yesterday NEW

As a diver I am in Cozumel often so have stayed at Hotel Cozumel in the past. Just returned from staying there again and would never consider it in the future. The pool is full of little local kids and the outdoor entertainment blares late into the night. The food is absolute crap and the rooms are run down. I... More

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Grandview, Texas
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

This hotel has the largest pool on the island......be aware that they fill it up with locals. Employees are allowed in free on Saturdays and they can bring their families and friends. Way to many kids peeing in the pool. Food was average. They served very little sea food. Rooms were comfortable and a/c was cold. Employees were nice but... More

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Mulberry, Florida
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

Well the service is good. The place needs some fixing up and the food is not so great. Room are out dated pool area needs to be kept much cleaner and the pool itself seems cloudy all the time. Probably would not stay again.:(

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Victoria, Texas
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Those who complain about the food must be really picky eaters because we all thought the food was pretty darn good. There is not a huge selection each meal but most everything was at least above average. Breakfast was always great and the omlett bar was a favorite. The snack bar area by the pool got kind of nasty looking... More

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Amarillo, Texas
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed 1 week ago

Stayed there July 13 - 19, 2014: Hotel needs to be updated especially the rooms. BED WAS HORRIBLE, FOOD WAS POOR QUALITY & WAY BELOW AVERAGE!!! On our 3rd day the hotel had no air conditioning or water for over 5 hours!!! The only thing I would rate as good would be the employees are very nice & try to... More

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Charlotte, North Carolina
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

It is not really small, it just feels like that with the well designed site and the friendliness of the staff and guests. It is a short, 15-20 minute, walk to the square. In foreign countries we prefer a less expensive place closer to the local scene rather than an isolated luxury hotel. Hotel Cozumel is a great balance. The... More

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St. Petersburg, Florida
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I went with my dive club to Cozumel and stayed at the Hotel Cozumel. The rooms were clean with good AC. The balcony overlooked the pool and was a great place to dry out the dive gear. To go diving all you had to do was walk across or under the street. It was all inclusive and the food and... More

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Washington DC
Reviewer
4 reviews 4 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This was my third and last visit. The location is convenient for a walk into town, and you're going to want to go to town to get a nice meal. I got sick with an intestinal malady despite drinking only bottled water but eating, up to getting sick, only the hotel's food. My friend noticed that the cook used the... More

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Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

If you're looking for a large resort with lush gardens, pools, beach real estate, and multiple restaurants to choose from, this is NOT the place for you. You'd do better going to a resort further south (Sabor, Iberostar, etc.). There is one (giant) pool, one restaurant, and the "beach" is across the street (but there is a tunnel from the... More

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Additional Information about Hotel Cozumel and Resort

Address: Carretera Costera Sur, Km 1.7, Cozumel 77600, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Cozumel and Resort 3*
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Also Known As:
Hotel Cozumel Cozumel
Hotel Cozumel Resort
Cozumel Resort

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#19 On the Beach Hotel in Cozumel
Hotel Class
Official Description (provided by the hotel)
Amongst the 4 Star Hotels on the island, Hotel Cozumel & Resort has many good things to be proud of. Things that have made of this friendly resort the best option for families and divers. Wondering why? It is simple: the best location and the best value! ... more   less 
Number of rooms
180

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