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Hotel Cozumel and Resort

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating: 3.0 of 5 stars
TripAdvisor Popularity Index: # 39 of 63 hotels in Cozumel
Description: Three Mexican style buildings surrounding a lovely pool and garden area. 1.5 mi south of San Miguel, 10 minutes to Cozumel Intl.
  • Address
    Carretera Costera Sur, Km 1.7
    Cozumel 77600
    Mexico
Check Rates: $104 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3.0 of 5 stars Based on 267 traveler reviews
  • What to Expect:
    • 3.5 based on 151 reviews Rooms
    • 3.5 based on 152 reviews Service
    • 3.5 based on 149 reviews Value
    • 3.5 based on 152 reviews Cleanliness
    • 4.0 based on 82 reviews Pool
  • Recommended For:
    • 50% based on 168 reviews Families with teenagers
    • 40% based on 168 reviews Families with young children
    • 40% based on 168 reviews Young singles
    • 30% based on 168 reviews Older travelers
    • 20% based on 168 reviews An amazing honeymoon

Reviews of Hotel Cozumel and Resort

( 1-10 of 267 )
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3 of 5 stars
abilene, tx
May 7, 2008

I've been to Cozumel four times and all four have been spent here. My husband dives and loves the people with Dive Paradise that work out of this resort. I've always chose to stay here because it's convienent to town and I feel very safe here while my husband is away diving. Although I think the wait staff is super... more

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5 of 5 stars
River Falls, WI
Apr 29, 2008

The pool side room was nice. The pool and pool area were outstanding!! Drinks were good. Go for the AI plan. Food was just average. The free evening entertainment was generally good. There is no conventional beach at this resort---just a snorkling area. The east side of the island has some great beaches complete with white sand, warm, clear blue... more

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4 of 5 stars
São Paulo
Apr 24, 2008

I´m a Brazilian diver and it was great to let my cloth and equipment drying right after leaving the boat, facilities to divers are great. Food was not so expectacular, I don´t think worth it to pay for whole meals. The room was ok and who is used to Brazilian´s diver trips will find it very the same. more

Apr 18, 2008
2/2 found this review helpful

This Hotel is a 4 star hotel with a 5 star staff. Every one from the managers to the cleaning staff were very friendly and always had a smile. Anna (Public Relations Manager) and Juan (lounge bar tender) were exceptional. The food was 5 star. The restaurant staff always greated me with a big smile and a "Hola"!! The omlettes... more

Apr 7, 2008
1/1 found this review helpful

I stayed here in the latter half of February and don't have any real complaints about the place. I read the reviews and had a good idea of what to expect. I was on an all-inclusive package and would not recommend that. I believe the best plan would be one that included breakfast, snacks and drinks. I drank enough to... more

Apr 3, 2008
2/2 found this review helpful

My H.S. Senior and I spent the last week in March at this resort. We were on a plan that provided us with the morning breakfast, so we did not try any of the evening buffets. Morning breakfast was filling- and food tasted good. Our room was clean and maintained. The staff was polite and helpful. My son did two... more

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4 of 5 stars
Cambridge, Ontario
Apr 1, 2008

We stayed at Hotel Cozumel from March 23 - 30. It was our first trip to Cozumel and we are so glad we chose this hotel. From the friendly staff to the great pool to the decent food. We were impressed. We travelled with our 7 year old who felt famous by the end of our stay. The staff played... more

Mar 31, 2008
0/1 found this review helpful

We stayed at the Hotel Cozumel March 1-10. Our check-in was problem free. All of the paper-work was waiting for us and we were quickly shown to our room. The room was basic, but very clean. The maid service was wonderful. One of the first days we were there we had some beer sitting in our room. The maid saw... more

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4 of 5 stars
North Carolina
Mar 30, 2008
2/2 found this review helpful

I came across this website two days before our trip to Cozumel staying at this hotel. I was a bit worried actually, because many of the reviews were quite negative. However, through my life I've found that people will complain much easier than they will compliment. However, I'm not like that. We stayed at this hotel from March 26-30 (yes,... more

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2 of 5 stars
Haddonfield, NJ
Mar 30, 2008
2/3 found this review helpful

While we weren't expecting a five-star resort, we feel as though we got totally ripped off for what we paid. We chose Hotel Cozumel for the location, but should have looked into it further & would have gladly rented a car & stayed elsewhere. The worst part was the food - what a disgrace! There was little variety (breakfast, lunch... more

Reviews of Hotel Cozumel and Resort

( 1-10 of 267 )
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Hotel Cozumel and Resort Address

Carretera Costera Sur, Km 1.7, Cozumel 77600, Mexico