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All 56 Cozumel hotels

Hotel Cozumel and Resort

3.0 of 5 Hotel   |   Carretera Costera Sur, Km 1.7, Cozumel 77600, Mexico
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Ranked #34 of 56 hotels in Cozumel
A recent review
4 of 5 stars reviewed 2 days ago
pmcraig67 Illinois
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1,027 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (190)
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English first
Top Contributor
65 reviews 65 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We were pleased with our stay. Our room was very clean and the air worked GREAT!!! Nice and chilly just the way I like it! I read other reviews saying the rooms were too cold. There is no such thing as too cold in Mexico. One weird thing in the bathroom was the bathtub. You almost needed a step stool... More

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League City, Texas
4 reviews 4 reviews
3 of 5 stars Reviewed 3 days ago NEW

Hotel Cozumel is a great place to base your dive weekend from. the Hotel is extremely friendly and clean, and the all inclusive package makes diving completely stress free. The food is good but becomes boring after the 3rd day. Diving with Paradise is diving is fantastic, they are totally professional and have excellent guides. If you use them ask... More

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New Martinsville, West Virginia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The Hotel Cozumel was a great experience overall. This was a first time staying here, but third time in Cozumel. The Hotel staff at reception were friendly and helpful. This was the first time we took our grandchildren to Mexico, and the staff gave them first class treatment. Normally staying somewhere the children are ignored or at best tolerated, but... More

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1 review
3 of 5 stars Reviewed 1 week ago NEW

Urg. Definitely learned my lesson about taking reviewers comments seriously..There's a reason why this place doesn't have a stellar rating. Everything is average, and that's a generous assessment. Me and my fiancé came for 4 nights and did the AI. We are not divers which I think that maybe the first problem, since this resort seems to appeal to divers.... More

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Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We stayed for 3 days. Not a bad place just not very impressive. They could spend some time cleaning the place and updating. It would make it a lot nicer. Food is pretty good and the drinks are reasonable. Overall not too bad.

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Senior Contributor
34 reviews 34 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This is the 5th time we have stayed here. What I like is the bed and breakfast option. In the evening we walk into town and eat at some amazing places. It is a older hotel, not with all the bell and whistles many places have. It works perfect for us because our dive boat picks us up at the... More

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18 reviews 18 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel Cozumel is one of the most convenient on Cozumel for scuba divers. A Dive Paradise branch office/store is located just across the street (accessible via tunnel under the busy street) where there are dive lockers, wash tubs, showers and a pier where you are picked up and dropped off by dive boats. There is also an area dedicated to... More

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Mission, Texas, United States
15 reviews 15 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

the staff is nice and try to make the best of it. the hotel is average and mediocre, rooms are old and musty, no décor and simply out dated. the swimming pool is nice, basically that's the only thing good about the hotel, but its always packed. the food needs a lot of improvement, its tasteless, the only good thing... More

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Darien, Illinois
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed here for 5 nights last week with a small dive group. Big Mistake. The resort was built a while ago and nothing has been done with it since. The resort seemed to cater to a local crowd. There were more than a few cars from families that came her for vacation, and it seemed the staff couldn't care less... More

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Saint Louis, Missouri
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The resort was great! Staff was very friendly and spoke a ton of English which is helpful to a non-Spanish speaking girl like me. The beds were a tad hard but the room was super clean and had a great view! Beach was fabulous and easily accessible. It was perfect for me since I'm not a diver so I had... More

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Additional Information about Hotel Cozumel and Resort

Address: Carretera Costera Sur, Km 1.7, Cozumel 77600, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Cozumel and Resort 3*
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Also Known As:
Hotel Cozumel Cozumel
Hotel Cozumel Resort
Cozumel Resort

661 photos of this hotel

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Pool/beach area (152)
Hotel & grounds (144)
Dining (48)
Family/play areas (2)
View from room (16)
Room/suite (62)
Bathroom (6)
Business center/function rooms (5)
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Hotel & grounds (12)
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hotels in Cozumel with
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Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#20 On the Beach Hotel in Cozumel
Hotel Class
Official Description (provided by the hotel)
Amongst the 4 Star Hotels on the island, Hotel Cozumel & Resort has many good things to be proud of. Things that have made of this friendly resort the best option for families and divers. Wondering why? It is simple: the best location and the best value! ... more   less 
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2 questions
A TripAdvisor Member
15 days ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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