The pool side room was nice. The pool and pool area were outstanding!! Drinks were good. Go for the AI plan. Food was just average. The free evening entertainment was generally good. There is no conventional beach at this resort---just a snorkling area. The east side of the island has some great beaches complete with white sand, warm, clear blue... more

I´m a Brazilian diver and it was great to let my cloth and equipment drying right after leaving the boat, facilities to divers are great. Food was not so expectacular, I don´t think worth it to pay for whole meals. The room was ok and who is used to Brazilian´s diver trips will find it very the same. more

This Hotel is a 4 star hotel with a 5 star staff. Every one from the managers to the cleaning staff were very friendly and always had a smile. Anna (Public Relations Manager) and Juan (lounge bar tender) were exceptional. The food was 5 star. The restaurant staff always greated me with a big smile and a "Hola"!! The omlettes... more

I stayed here in the latter half of February and don't have any real complaints about the place. I read the reviews and had a good idea of what to expect. I was on an all-inclusive package and would not recommend that. I believe the best plan would be one that included breakfast, snacks and drinks. I drank enough to... more

My H.S. Senior and I spent the last week in March at this resort. We were on a plan that provided us with the morning breakfast, so we did not try any of the evening buffets. Morning breakfast was filling- and food tasted good. Our room was clean and maintained. The staff was polite and helpful. My son did two... more

We stayed at Hotel Cozumel from March 23 - 30. It was our first trip to Cozumel and we are so glad we chose this hotel. From the friendly staff to the great pool to the decent food. We were impressed. We travelled with our 7 year old who felt famous by the end of our stay. The staff played... more

We stayed at the Hotel Cozumel March 1-10. Our check-in was problem free. All of the paper-work was waiting for us and we were quickly shown to our room. The room was basic, but very clean. The maid service was wonderful. One of the first days we were there we had some beer sitting in our room. The maid saw... more

I came across this website two days before our trip to Cozumel staying at this hotel. I was a bit worried actually, because many of the reviews were quite negative. However, through my life I've found that people will complain much easier than they will compliment. However, I'm not like that. We stayed at this hotel from March 26-30 (yes,... more

While we weren't expecting a five-star resort, we feel as though we got totally ripped off for what we paid. We chose Hotel Cozumel for the location, but should have looked into it further & would have gladly rented a car & stayed elsewhere. The worst part was the food - what a disgrace! There was little variety (breakfast, lunch... more