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Hotel Cozumel and Resort

Carretera Costera Sur, Km 1.7, Cozumel 77600, Mexico
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Hotel Cozumel and Resort
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Hotel Cozumel and Resort
Hotel Cozumel and Resort
Hotel Cozumel and Resort
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1,193 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Minneapolis, Minnesota
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed yesterday NEW

Really enjoyed our time this past week, as you might have read through other reviews, staff so friendly and hospitable, clean and beautiful grounds, large bathwater temp pool, always enough chairs, drinks good and remember to tip! Loved our 3rd floor room, pads on the beds so very comfortable, slept with balcony door open to enjoy breeze, ac good. Food... More 

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Hudson, Wisconsin
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

Talk about great placement... Right on the edge of town. What does this mean? Well within walking distance from a large department/food store (like a super Walmart), plus independently owned and shopping mall style stores, plus Sr Frogs, Margarita Ville, Hooters, and other well know restaurants. But it's far enough away from the cruise ship ports that you don't get... More 

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Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed yesterday NEW

This hotel is excellent. Food, so so, staff, 5 out of 5. Drinks are great, but the best thing about this hotel is the staff. From the front desk, to the bartenders, all are top shelf. The best hotel overall I ever staid at. Taxi's are on site. The needs of every traveler are met. As stated previously, the entire... More 

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Kansas City
Senior Contributor
43 reviews 43 reviews
18 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I enjoy this hotel. Good location for nearby shops and dining A good hotel for divers and non-divers. I meet several people here escaping the cold in the northern states and Canada. Many are here for several weeks. The rooms are spacious and comfortable. Food is good and healthy. The only down side is that boat ride to dive sites... More 

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Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

My family and I stayed at hotel Cozumel and resort the week of March 16th - 23rd. The hotel is clean and the employees seem to take pride in the hotel. The pool is large and they have games for kids and adults all day. The not so hotub( as my wife called it) need repair to actually become a... More 

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North Prairie, Wisconsin
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed March 13 - 22nd. The staff was great! Went way out of their way to help us. The food was good, always had a different variety of things at each meal.Never had the same salad, rice or meat twice. The lunch buffet at the beach was much larger and had more variety. We were close enough to town... More 

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Brooksville, Maine
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We were at Hotel Cozumel the first and second week of March. The rooms were dated but ok, the only thing was the bed was very hard and had to ask for an egg create to make it softer other than that it was just fine...Those who hate the rooms needs to pay about $2000.00 dollars more and stay at... More 

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1 review
4 of 5 stars Reviewed 1 week ago

Dive trip with teenagers. The all-inclusive option is a great value with enough variety at each meal so you don't feel the need to hunt around for other restaurants. Food was terrific with staff that is very attentive and freindly - even if you don't know Spanish. Dive Paradise across the street (via tunnel) is equally impressive. Only knock on... More 

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Columbus, Ohio, USA
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed a couple of days the end of Feb. Grounds and Pool seem nice but the rooms are well dated and in need of an update. Did not eat there as this also look in need of improvement. Walking to town is a lillte bit of a trip so a cab might be the better option. Staff seemed friendly but... More 

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Dallas, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

For the money this is a very good hotel. The pool was excellent the facilities are clean. the only suggested upgrade would be the full staff is somewhat unattractive. The dive facilities are very good for cleaning facilities and access to the beach

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