We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Casa del Mar Cozumel

2.5 of 5 Carretera Chankanaab Sur Km. 4 | Costera Sur, Cozumel 77600, Mexico
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Hotel Casa del Mar Cozumel
Professional photos View all
Browse nearby
Hotel Casa del Mar Cozumel
Write a Review

351 reviews from our community

Traveler rating
    113
    147
    56
    20
    15
See reviews for
66
99
21
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (351)
  • Mar-May only
    (101)
  • Jun-Aug only
    (84)
  • Sep-Nov only
    (59)
  • Dec-Feb only
    (107)
All months
Hutchinson, Kansas
1 review
2 of 5 stars NEW

great customer service, but ants in the shower, toilets never run right ! awesome pool and restaurant!it was across the street from a nice little dive shop , and I have to admit the service in mexico in general was very nice.

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

My fiance and I visited in February of 2015, and had an unbelievable time. We were right in the middle of carnaval, which was a blast, and el Centro is only about 15 min from the resort. The restaurant is so so, but the staff that run it are amazing. There are also multiple restaurants in the area that are... More 

Was this review helpful? Yes 1
Wichita Falls, Texas
1 review
4 of 5 stars Reviewed 1 week ago NEW

Stayed here 02-17-15 thru 02-22-15. with my son and daughter,the hotel provided a rollaway bed, and to be honest, while I appreciate the bed, the rollaways need a lot of work, I have always stayed here, clean, immaculate grounds, great staff,, always looking to make your stay as comfortable as possible, went with the all- inclusive at 42.00 a day,... More 

Was this review helpful? Yes
VENTAS C, Guest Relations Manager at Hotel Casa del Mar Cozumel, responded to this review

Dear guest, Thank you for your time for sharing your experience and your review through tripAdvisor community. We are happy that you feel Casa del mar like your home and that you are part of our family. We look forward to the opportunity of welcoming you back again in the near future. Iliana López Public Relations & Customer Service Manager... More 

Galveston, Texas
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

Clean, cute, and cheap. The only thing we had trouble with was the water pressure. Other than that the fridge got cold, the bed was comfy, and the towel folding was cute! Location was close to everything in town we wanted so we would recommend it to anyone.

Was this review helpful? Yes
VENTAS C, Guest Relations Manager at Hotel Casa del Mar Cozumel, responded to this review

Dear guest, We would like to thank yo for your preference and for your valuable time for sharing your review about Casa del Mar, Cozumel. It’s nice to know that you enjoyed your stay. We will excited to see you again in home and make your stay more enjoyable. Have a wonderful weekend! Iliana López Public Relations & Customer Service... More 

Boston, Massachusetts
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent 2 nights at this very dive-friendly hotel. I dove with Dive House. Our room wasn't the best for dive activities since we didn't have a porch, but made do. A lot of dive groups were there. Because this was a last minute decision, we wound up in the 'budget' room class. The room was clean, not fancy. But... More 

Was this review helpful? Yes
VENTAS C, Guest Relations Manager at Hotel Casa del Mar Cozumel, responded to this review

Dear guest, On behalf all our staff we appreciate your valuable time for sharing your experience and your review about Hotel Casa del Mar according with your recent stay. We are delighted to know that we exceded your expectations, that is the most important for all our staff. We hope to welcome you to our family again in home and... More 

Naucalpan, Mexico
1 review
4 of 5 stars Reviewed 1 week ago

Nice hotel, not fancy; however, it satisfied our expectations. Excellent lunches, and breakfast. Accesible restaurant prices. Nice garden, swimming pool. No wi-fi in the rooms, only at the lobby. The Hotel is recomendable.

Was this review helpful? Yes
VENTAS C, Guest Relations Manager at Hotel Casa del Mar Cozumel, responded to this review

Dear guest, First of all thank you for your preference in the Hotel, and thank you for sharing your review about Hotel Casa del Mar, Cozumel. We are happy to know that we have met your expectations during your vacation. About the internet, we are working to offer the internet service in the room very soon. We hope to have... More 

Crosslake
1 review
5 of 5 stars Reviewed 1 week ago

Spent 14 days with my daughter incl friends the last 7 days. She has visited this same charming hotel for 16 years bringing me along for the last 4! Each time we return it is like coming home to visit wonderful, welcoming friends and "family" at Casa Del Mar! Rates are fair (some include breakfast). Location is great and area... More 

Was this review helpful? Yes
VENTAS C, Guest Relations Manager at Hotel Casa del Mar Cozumel, responded to this review

Dear guest, We are very delighted for all your comments and to hear your experience through TripAdvisor. On behalf all our staff THANK YOU for your valuable time for sharing them. We are very happy to see you in home with your daughter for the last 4 years, also, please tell to your daughter thank you for the preference during... More 

Westfield, Indiana
Contributor
14 reviews 14 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent five days with another couple in January/February. It was a great place without a lot of hoopla. We ate breakfast and lunch (all good) - had poolside cocktails (also good) - wait staff was very responsive and friendly. Hotel staff was eager to assist. We were able to walk across the bridge to the small beach area where... More 

Was this review helpful? Yes
VENTAS C, Director de Relaciones con Clientes at Hotel Casa del Mar Cozumel, responded to this review

Dear guest, Thank you for taking your valuable time for sharing your review about our facilities through tripAdvisor community. Congratulations for your scuba certification, we hope to see you again in Cozumel for a wonderful dive vacation, don’t hesitate to contact us for great dive package. We will love to see you again and make your stay more enjoyable. Best... More 

Saint Paul, Minnesota
1 review
5 of 5 stars Reviewed 1 week ago

Great location, great price. Captures the true island experience! Beautiful property and we always see an iguana! Wonderful buffet breakfast in an open air restaurant, tennis court, and snorkeling right from the beach. Hot tub and swim-up bar with our favorite bartender, Santos! We suggest upgrading the room from standard, if you want a balcony or patio. We rent a... More 

Was this review helpful? Yes
VENTAS C, Guest Relations Manager at Hotel Casa del Mar Cozumel, responded to this review

Dear guest, Thank you for your time for sharing your experience and your review about Casa del Mar. We were very happy to have you in home, specially that you enjoyed Casa del Mar and Cozumel. We will be excited to see you in your other vacations to Cozumel! We send you a big hug! Iliana López Public Relations &... More 

Vancouver, BC
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

If you need fancy, look elsewhere. If you are looking for a nice, comfortable, tidy hotel, with animals folded out of towels on the beds, friendly bartenders, and a nice pool, look no further. That should be all you need, people. Relax and enjoy!

Was this review helpful? Yes
VENTAS C, Guest Relations Manager at Hotel Casa del Mar Cozumel, responded to this review

Dear guest, On behalf all our staff at Casa del Mar, Cozumel we thank you your time for sharing your review through TripAdvisor community and thank you for your preference in our property during your Vacations in Cozumel. It’s wonderful for us to know that you enjoyed everything at Hotel Casa del Mar. Your advice is perfect when the people... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hotel Casa del Mar Cozumel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Casa del Mar Cozumel

Address: Carretera Chankanaab Sur Km. 4 | Costera Sur, Cozumel 77600, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hotel Casa del Mar Cozumel 2.5*
Number of rooms: 106
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Booking.com, Cheap Tickets, Hotels.com, Orbitz, Despegar.com, Odigeo, TripOnline SA and Tingo so you can book your Hotel Casa del Mar Cozumel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Casa Del Mar Hotel Cozumel
Casa Del Mar Cozumel
Casa Del Mar Resort Cozumel
Hotel Style:
#10 Top resorts Hotel in Cozumel
#15 On the Beach Hotel in Cozumel

278 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (237)
Viewed
Hotel & grounds (56)
Viewed
Pool/beach area (36)
Viewed
View from room (24)
Viewed
Room/suite (28)
Viewed
Dining (22)
Viewed
Family/play areas (3)
Viewed
Bathroom (1)
Viewed
0:35
Videos (7)
Viewed
Other (60)

Management photos: Courtesy of the property manager

Viewed
All management photos (41)
Viewed
Hotel & grounds (2)
Viewed
Pool/beach area (2)
Viewed
Bathroom (1)
Viewed
Dining (1)
Viewed
Room/suite (1)
Viewed
Other (34)
Hotels you might also like...
Check In Check Out
Price Your Stay