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All 57 Cozumel hotels

Hotel Casa del Mar Cozumel

2.5 of 5 Resort   |   Carretera Chankanaab Sur Km. 4 | Costera Sur, Cozumel 77600, Mexico
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Hotel Casa del Mar Cozumel
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77%
Ranked #24 of 57 hotels in Cozumel
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 2 days ago
Kurtis C Lakewood, Colorado
  • Reviews (279)
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279 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
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English first
Lakewood, Colorado
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 2 days ago NEW

Our family of four went (2 divers) for a week and stayed in one of the large two story rooms with 3 separate beds. The food and service was good, but the menu choices did get old by the end of the week. The swim up bar was nice but small. The access to the ocean was fairly easy, but... More

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VENTAS C, Guest Relations Manager at Hotel Casa del Mar Cozumel, responded to this review

Dear Guest, We would like to thank you for taking your time for sharing your experience through our TirpAdvisor community. Probably we didn’t satisfied your expectations in the Hotel however we appreciate you preference for have choosen us. Kindly, be advised that we are a small hotel, however we are proud because the hotel is ideal for Vacations, business, honeymooners... More

Highlands Ranch, Colorado
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

We booked the bungalow so we would be able to prepare breakfast and lunch after diving. The stove top was broken. We arrived on Wednesday and they fixed it on Sunday. There was no apology free pancakes or anything to make up for the cost and inconvenience. There are also zero cooking utensils. Not a pot to boil water, not... More

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VENTAS C, Guest Relations Manager at Hotel Casa del Mar Cozumel, responded to this review

Dear guest: First of all, We would like to thank you for taking your valuable time and share your review through TripAdvisor. We are very sorry for don’t satisfy your expectations during your stay on March. Kindly be advised that your comment was exposed with the Housekeeper and with the Maintenance department. We have made a call for attention for... More

Alvord, Texas, United States
Contributor
18 reviews 18 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at Casa Del Mar for 7 days and thoroughly enjoyed my stay. Clean rooms, food was decent, drinks were great. The staff were always kind and smiling. They have free wifi in the lobby and a small fee for wifi in your room, although some people in our group were able to access the wifi free from their... More

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VENTAS C, Guest Relations Manager at Hotel Casa del Mar Cozumel, responded to this review

Dear guest: Thank you very much for taking your time for sharing your comments through TripAdvisor. We are delighted by your review, because comments like you have sent us, allows to motivate us to improve our services. Thank you for your confidence. We will continue to strive by providing the best customer service possible. Also, we would like invite you... More

Arvada, Colorado
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We have always found Casa del Mar a nice place to stay in Cozumel. The resort is older but we found the rooms to be clean and comfortable. The staff was very friendly and helpful. The restaurant food is good but they have been using the same menu for years it would be nice to have a different special each... More

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VENTAS C, Guest Relations Manager at Hotel Casa del Mar Cozumel, responded to this review

Dear guest: Thank you for sharing your feedback through TripAdvisor site. Your time and your comments are very valuable due this allows to improve our services. We appreciate the preference that you have given several times to our property, Thank you for your confidence and because you are part of our family. Certainly, we are a hotel & dive resort... More

North Richland Hills, Texas, United States
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The property is small and fronts a pier where cruise ships tie up each evening. While the property is old, it is also clean and well run. There is a restaurant, pool overlooking the sea and well-tended landscaping. My room was spacious and the bed was very comfortable. The "beach" is actually a series of raised platforms with sand hauled... More

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VENTAS C, Guest Relations Manager at Hotel Casa del Mar Cozumel, responded to this review

Dear guest: We would like to thank you for sharing your comments about our facilities and experience through TripAdvisor. For us, it’s very important to know your opinión. Certainly we are not an all inclusive resort, however we appreciate your preference and your confidence given during your stay. We are a family hotel and we do everything possible to make... More

Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Great little dive resort in Cozumel - We have been coming her for 10-12 years- It is getting better all the time. We rent scooters and travel all over the island. We pick up the dive boat right out front

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VENTAS C, Guest Relations Manager at Hotel Casa del Mar Cozumel, responded to this review

Dear guest: We would like to thank you to be part of our family at Hotel Casa del Mar, Cozumel. We appreciate your kind review and we will look forward to seeing you again in the future. We invite you also to keep in touch with us through Facebook: Casa Del Mar Cozumel and Twitter: Casadelmarczm We send you a... More

Bend, Oregon
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Totally loved this place! Very welcoming and friendly staff in every department. Perfect location. Great food. Nice restaurant and bar. The location is right across the street from the dock where Cozumel Marine World divers leave from, which is the best diving on the island. It's about a five or ten minute cab ride to downtown, which is perfect (Cozumel... More

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VENTAS C, Guest Relations Manager at Hotel Casa del Mar Cozumel, responded to this review

Dear guest: Behalf all our staff at Hotel Casa del Mar, we would like to thank you for your nice review about our facilities. We are glad to know that you enjoyed your visit in Cozumel especially in the Hotel casa del Mar and with dive operator Cozumel Marine World. We will be happy to see you back very soon... More

Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Spent a week here for a dive vacation with Phoenix Scuba. Love the staff (they remembered me from last year.) The rooms are clean, the food is good and the entire hotel is great for both divers and non-divers (I stayed on after the group left and a non-diving friend joined me.) Will not consider another hotel in Cozumel again... More

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VENTAS C, Guest Relations Manager at Hotel Casa del Mar Cozumel, responded to this review

Dear guest: In name of the Casa del Mar, Cozumel employees, we want to thank you sincerely for all your comments about our efforts. We appreciate the time invested for sharing your review through this media. Casa del Mar is your home and you will be always welcome, because you are part of our family. Thank you for your confidence... More

Minneapolis, Minnesota
1 review
3 of 5 stars Reviewed March 12, 2014

My partner and I and our family went on a weeklong vacation to Cozumel and stayed at Casa Del Mar. My father in law is a diver, which was the main reason we stayed at this resort. The rooms were fine, the staff were courteous, one bartender (darn if I cannot remember his name) was so incredibly sweet and awesome,... More

Was this review helpful? Yes
VENTAS C, Guest Relations Manager at Hotel Casa del Mar Cozumel, responded to this review

Dear guest: We would like to thank you for have taken your valuable time for sharing your review about your experience and our services through TripAdvisor. We are sorry for the service of our Restaurant, but thank you for your feedback, because comments as yours are vehicle to improve and make the relevant adjustments in our operations. We hope you... More

Grand Rapids, Michigan
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed March 11, 2014

Just spent a week here for a Dive Vacation. The location is phenomenal. A walk across the street and you are ready to dive. The Hotel itself is perfect if you are a diver looking for a place to relax between dives, or sleep at night before your next day of diving. When the diving is done, the restaurant is... More

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VENTAS C, Guest Relations Manager at Hotel Casa del Mar Cozumel, responded to this review

Dear guest: Thank you so much for sharing your review and a little experience about your recent stay in your second home: Hotel Casa del Mar, Cozumel... thank you for your confidence! We are happy that you have stayed with us for second time and that you felt comfortable. You are part our family of divers and we will be... More

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Additional Information about Hotel Casa del Mar Cozumel

Also Known As:
Casa Del Mar Hotel Cozumel
Casa Del Mar Cozumel
Casa Del Mar Resort Cozumel
Address: Carretera Chankanaab Sur Km. 4 | Costera Sur, Cozumel 77600, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#13 On the Beach Hotel in Cozumel
#24 Top resorts Hotel in Cozumel
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hotel Casa del Mar Cozumel 2.5*
Official Description (provided by the hotel):
Hotel Casa del Mar Cozumel is a charming Mexican hideaway facing the magnificent Caribbean Sea. Situated across the main boulevard with 98 comfortable rooms and eight recently restored Deluxe Cabañas, the property is surrounded by beautiful and exotic garden area with a Mexican town feeling. Casa del Mar Cozumel is located two and a half miles south of downtown, less than five minutes away from the famous “Paraiso” reef. Our hotel is ideal for vacation, business, honeymooners and divers. ... more   less 
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Amenities

Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style
#13 On the Beach Hotel in Cozumel #24 Top resorts Hotel in Cozumel
Hotel Class
Official Description (provided by the hotel)
Hotel Casa del Mar Cozumel is a charming Mexican hideaway facing the magnificent Caribbean Sea. Situated across the main boulevard with 98 comfortable rooms and eight recently restored Deluxe Cabañas, the property is surrounded by beautiful and exotic garden area with a Mexican town feeling. Casa del Mar Cozumel is located two and a half miles south of downtown, less than five minutes away from the famous “Paraiso” reef. Our hotel is ideal for vacation, business, honeymooners and divers. ... more   less 
Number of rooms
106

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