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El Cozumeleno Beach Resort

Playa Santa Pilar Km 4.5, Cozumel 77600, Mexico
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El Cozumeleno Beach Resort
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El Cozumeleno Beach Resort
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4,168 reviews from our community

Traveler rating
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    1,658
    582
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    197
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1,191
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for El Cozumeleno Beach Resort
See the most recent reviews
Chippewa Falls, Wisconsin
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 28, 2007

My husband and I and two of our good friends stayed at the El Cozumeleno March 16th thru the 23rd. We had the most amazing time. I was a bit nervous after reading some of the reviews but after our stay there I can't understand how anyone could say anything bad about this place. The hotel itself is beautiful, the... More 

Was this review helpful? Yes 8
new york
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 28, 2007

had a great time. my biggest concern was the food, with many mixed reviews about food in allinclusive resorts, and previous bad experiences. the food turned out really good (not every single thing but there were so many choices and so much), and the reservation only restaurant was terrific. aside from that, it was beautiful, nice facilities, great service, and... More 

Was this review helpful? Yes 8
Saint Paul, MN
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed March 26, 2007

My boyfriend and I stayed at the El Cozumeleno from March 16th - March 23rd and our trip was not so pleasant. Before I begin telling you the bad stuff, I do want to let you know, they try very hard to keep the resort clean. The first night we arrived, we went to grab a bite to eat at... More 

Was this review helpful? Yes 6
Colorado
2 reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed March 25, 2007

We stayed at the El Cozumeleno March 9th - 16 with our two children ages 2 & 9. We took the advice of another trip advisor posting and emailed the hotel directly regarding a room preference in the South tower. Upon our arrival we were greeted with a cold moonlight drink. Perfect after a really long flight. Our room was... More 

Was this review helpful? Yes 13
Gulfport, MS
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 22, 2007

My husband and I along with my 20 year old daughter and her boyfriend stayed at the El Cozumeleno March 10-14 and had a wonderful time. This resort is definitely paradise! The staff were incredible. We really liked the food in the restaurant by the water. I already miss the fresh omelets made with your choice of ingredients as you... More 

Was this review helpful? Yes 8
Appleton
1 review
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 20, 2007

We stayed at El Cozumeleno from March 10 through March 17. I believe I can offer an idea why some people write raving reviews and some people write scalding reviews. We were originally put in the old tower. The room was extremely damp, smelled awful, the air conditioner was so loud you could hardly sleep and we were across from... More 

Was this review helpful? Yes 12
Perry, Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 19, 2007

We stayed at the El Coz March 9-16, 2007. It was my husband and I and our kids ( 9 & 5). We had a wonderful time and for sure will return to this resort. We found the resort grounds to be clean and well maintained. Our room was in the south tower (room 1610) that overlooked the main pool.... More 

Was this review helpful? Yes 5
Cypress, TX
1 review
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 19, 2007

Overall, we had a great time at El Coz. I want to hit the frustrations first, and then move onto the positive aspects of the hotel. Front Desk/Room Shuffle After being delayed in the Houston airport for 3 hours prior to take-off and a 2 hour flight, we were in the mood to get to the hotel, get in our... More 

Was this review helpful? Yes 9
ontario
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 18, 2007

Just returned on 3/16, after a week here. After reading a bunch of reviews here before leaving, we were pretty confident about having a good time, and we were not disappointed. Quick comments on what most others have mentioned here; Decent food - lots to eat, good quality, but don't expect cruise ship food, little variety of dessert (not a... More 

Was this review helpful? Yes 4
Philadelphia
Contributor
11 reviews 11 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed March 17, 2007

This was my second stay at this resort, the first stay being a few months after the devestation of Hurricane Wilma. Both times I went with my husband and three children (ages 11, 8, and 5 on this trip). We emailed the hotel to request connecting rooms in the South Tower on a high floor, and our request was accomodated.... More 

Was this review helpful? Yes 5
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