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All 58 Cozumel hotels

El Cozumeleno Beach Resort

3.5 of 5 Resort (All-Inclusive)   |   Playa Santa Pilar Km 4.5, Cozumel 77600, Mexico
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El Cozumeleno Beach Resort
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Ranked #18 of 58 hotels in Cozumel
A recent review
4 of 5 stars reviewed 1 week ago
chrissandiego san Diego
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3,597 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (956)
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There are newer reviews for El Cozumeleno Beach Resort
See the most recent reviews
san Diego
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I stayed at El Cozumeleno July 9-16. We booked our trip through Cost Co and we got a great price. We stayed in the South tower with an amazing ocean view. The staff there works so hard and they are extremely friendly. They really can not do enough for you. A big thank you to everyone who waited on us.... More

Was this review helpful? Yes 6
Ankeny, Iowa
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

I'll first go through all of the amazing things about El Cozumeleno...... The staff, all of them, were amazing! They went out of their ways to get you whatever you wanted. From the maid service to the waiters, to the front desk to the bartenders... they were all extremely friendly and helpful. The beach!! The water directly in front of... More

Was this review helpful? Yes 3
Bellevue, Washington
2 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked our trip thru Costco and couldnt believe the price. The Hotel is nice and the rooms are all clean and have fabulous views of the ocean. The grounds are nice and maintained realy well. We were suprised at how often we saw people out cleaning, re-painting etc. The snorkelling on the beach is decent but compared to what... More

Was this review helpful? Yes 3
Douglas, Arizona
1 review
5 of 5 stars Reviewed 1 week ago

When we first got there our room was very nice but there was a puddle of water coming from the cooler. They exchanged rooms without reservation and gave us an excellent room with a nice view of the ocean. Staff were professional and helpful. The dining room staff and food was excellent. The pianist was amazing! Thank you for a... More

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Farmington Hills, Michigan
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I've enjoyed my previous experience with all-inclusive cruises and resorts in Cancun and Jamaica so I ignored the couple negative reviews of the food quality. It was a big mistake. I am usually perfectly satisfied with buffet food and in this case even "the restaurant" was sub-par. The food got better for the last 2-3 days of our stay but... More

Was this review helpful? Yes 1
Cordova, Tn.
Top Contributor
65 reviews 65 reviews
33 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed 1 week ago

El Cozumeleñe was delight to stay at. The staff was friendly and constantly asking if there was any thing they could do for you. The food was good and was of a large variety but basically the same at lunch and dinner in buffet area. They had hamburgers/hot dogs located by the large south pool plus a variety of food... More

Was this review helpful? Yes 1
Cozumel, Mexico
2 reviews
4 of 5 stars Reviewed 1 week ago

We have been here 3 times and will definitely go back. The grounds and pool area are always kept up and beautiful. Love the friendly outgoing staff, especially Federico and Jose (bellhops) and Jose (waiter) and ALL of the pool activity guys. The room was very spacious and clean. The cleaning staff did and awesome job on our room everyday... More

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2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

This was my 4th trip to Cozumel, 3rd time staying at El Coz. Its just like I remember. Awesome staff, nice rooms, pleasant bartenders, and the food? What are you really expecting from an all inclusive?? There is a good variety, enough for any taste. If you want GOURMET FOOD, take a trip to Hawaii and pay $40 for a... More

Was this review helpful? Yes 2
West New York, New Jersey
1 review
4 of 5 stars Reviewed 1 week ago

Super friendly & outgoing staff. The food is good, the view from balcony is beautiful & and the location is amazing. Bring you own pillow & music, the pillows suck and the pool speakers are really bad.

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Reading, Pennsylvania
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Four of us booked a one-day pass at El Cozumeleno while we in port with Oasis of the Seas (Royal Caribbean). We had a lovely day. Check-in was easy, and the staff were pleasant and informative. We arrived around 9:00 a.m. and had no trouble finding chairs under a grass canopy, or beach chairs later (other reviews have implied that... More

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Very good(41)
  • Great time(34)
  • Ocean views(25)
  • Room service(23)
  • Hot tub(15)
  • Cruise ship(10)
  • Snack bar(8)
  • Dive shop(8)
  • Buffet food(7)
  • Pool area(7)

Additional Information about El Cozumeleno Beach Resort

Address: Playa Santa Pilar Km 4.5, Cozumel 77600, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — El Cozumeleno Beach Resort 3.5*
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Also Known As:
El Cozumeleno Beach Hotel Cozumel
El Cozumeleno Beach Cozumel
El Cozumeleno Cozumel

3,421 photos of this hotel

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View from room (339)
Hotel & grounds (586)
Pool/beach area (614)
Room/suite (281)
Bathroom (36)
Videos (5)
Dining (234)
Family/play areas (27)
Other (894)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (371)
Amenities (33)
Beach (28)
Garden View Room (42)
Indoor - Outdoor Pool (6)
Ocean View King Deluxe (49)
Ocean View King Deluxe - Original Building (59)
Ocean View King Room (49)
Pool (23)
Quiet Area Pool (3)
Restaurants and Bars (27)
The Hotel (52)

Management photos: Courtesy of the property manager

All management photos (35)
Room/suite (3)
Dining (3)
Hotel & grounds (1)
Family/play areas (1)
Pool/beach area (2)
Other (25)


Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#5 Top resorts Hotel in Cozumel #11 On the Beach Hotel in Cozumel
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