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El Cozumeleno Beach Resort

Playa Santa Pilar Km 4.5, Cozumel 77600, Mexico
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El Cozumeleno Beach Resort
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El Cozumeleno Beach Resort
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4,366 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Taylor, TX
2 reviews
2 of 5 stars Reviewed yesterday NEW

The hotel was nice. We had a garden view which was on the second level. The view was panoramic. Our room A/C kept us cool and comfortable. We requested an egg crate for our bed which was promptly placed on the bed. The breakfast in the dining room was a good buffet or order from the menu. The snack bar... More 

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Denham Springs, Louisiana
Level Contributor
4 reviews
4 of 5 stars Reviewed 2 days ago NEW

Our visit was great. No major complaints, food could be better but we never starved. The inside restaurant was author better, but no AC so it could get a little warm. The staff was great as well. Rooms were average, but who goes on vacation to stay in their room? We never waited long for a taxi to go into... More 

Was this review helpful? Yes 2
Tulsa, Oklahoma
1 review
4 of 5 stars Reviewed 2 days ago NEW

My pregnant wife, family, and I went July 21-28. Everyone was so helpful and friendly. There are a few updates that could be made and I wish they would showcase their cuisine a little more and not as much American or Americanised, but all and all we look forward to bringing our new family there soon

Was this review helpful? Yes 2
Katy, Texas
Level Contributor
3 reviews
1 of 5 stars Reviewed 3 days ago NEW

ac is terrible, shower has rust, roaches, smells of mildew, had to leave and go elsewhere !!! Worst experience ever, very disappointed, the pools were nice and the kids night shows were nice but that was it!!

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed 3 days ago NEW

Gabriella the manager is rude and not helpful at all. Our flight was an over night flight and we arrived at noon. Check in at 3, we asked for an early check in, Gabriella said "I can't help you until 3". I told her we haven't slept all night and would need to check in soon, she didn't even offer... More 

Was this review helpful? Yes 1
Edmond, Oklahoma
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We have been staying at El Coz for years. I love the balconies facing the ocean. We were there June 28 - July 3. The rooms need updating, but I was so happy to see the piano player was still there. Love him! We also love how close you are to town and the airport. Great resort for people on... More 

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Bedford, Texas
Level Contributor
3 reviews
4 of 5 stars Reviewed 4 days ago NEW

It is a good place to relax and enjoy the great ocean view. We spent one night on the balcony and ordered drinks and dinner in the room. After several trips the waitstaff were very cordial and helpful. There is a great pier right by the property and if you snorkel near the end you will probably see thousands of... More 

Was this review helpful? Yes 1
Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed 4 days ago NEW

Absolutely enjoyed every minute of my stay here. Rooms are great, staff are very helpful and the facility is packed full of activities(snorkeling, dancing, mini golf). I would definitely recommend staying here if you want to get the Cozumel vacation experience without having to deal with the endless cruise ships.

Was this review helpful? Yes 1
Lubbock, Texas
1 review
4 of 5 stars Reviewed 4 days ago NEW

While the El Cozumeleno certainly isn't the nicest resort on the island, it is definitely worth the money you pay. The beach is awesome and usually not crowded. The free non motorized water sports is a great perk and if you get a chance go snorkeling it's really cool and free(1 hour).The pool was nice and the swim up bar... More 

Was this review helpful? Yes 3
Dallas, Texas
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

This was my second stay at this resort. My 14 year old daughter and I stayed 9 nights this July. Unfortunately, not much has changed since my last review. The food has gone downhill since last year. There is a sewage smell at the pool bar. We had to ask for towels in the room almost daily (1 bath towel... More 

Was this review helpful? Yes 2
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