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All 58 Cozumel hotels

El Cozumeleno Beach Resort

3.5 of 5 Resort (All-Inclusive)   |   Playa Santa Pilar Km 4.5, Cozumel 77600, Mexico
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El Cozumeleno Beach Resort
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Ranked #18 of 58 hotels in Cozumel
A recent review
4 of 5 stars reviewed yesterday
Kerry J Oklahoma City, Oklahoma
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3,603 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (959)
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English first
Oklahoma City, Oklahoma
2 reviews
4 of 5 stars Reviewed yesterday NEW

We've stayed at El Cozumeleno Beach Resort about 3 times over 8 years ago and just returned this past July. Our experience was very good again just as it was in the past. We really love this resort because of it's dining on the beach, the protected beach waters that are excellent for snorkeling & kayaking, the mini golf course... More

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Wichita, Kansas
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed yesterday NEW

We along with another couple spent a week here in July. We had booked our rooms at the same time and each booked the same type of room. Upon arrival our friends room was on the one side of the resort and ours was on the opposite side. When we got to our room we walked in and got hit... More

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Portland, Oregon
1 review
1 of 5 stars Reviewed yesterday NEW via mobile

I don't want to waste much time here. But I read these reviews and feel obligated to contribute. This was my wife's and my first trip to Mexico. We wanted to celebrate our 10th anniversary. This most likely will be our last trip to mexico. The food handling standards are poor at best. We both spent the last 3 of... More

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Forney, Texas
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed yesterday NEW

Paid for "Ocean View" rooms. We were initially given 3 rooms with no view of the ocean. Our party consisted of 5 people using 3 rooms. One of the rooms AC did not work. After complaining about the issues, they offered to upgrade rooms if we would pay additional fees. After lengthy discussions with numerous management levels, we were finally... More

Was this review helpful? Yes 1
Friendswood, Texas, United States
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

My best friend and I were there for a 5 day 4 night stay, Monday-Friday. The bell man, we had Russell, was very helpful since we arrived at 12, and couldn't get to our room until 3. Luckily, my friend and I planned ahead and brought our swimsuits and hit the beach as soon as we arrived. Front lobby area... More

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Houston, Texas
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 days ago NEW via mobile

Not a very cool place. They have no ac in lobby and that's the only place for wifi. Food is not very good at all. Mold in shower and on ac vents. All inclusive snorkeling means you get equipment for 1 hour a day. Ac in rooms did not work well. Very hard to sleep in hot sticky humid room.

Was this review helpful? Yes 2
Houston, Texas
1 review
4 of 5 stars Reviewed 3 days ago NEW

I went with a group of about 14 to this resort recently. I will start with the Pro's. The rooms were beautiful, we upgraded to the ocean view side on the 6th floor, and totally worth it for the view. The pools and grounds were kept very clean and the music was nice. The best part is the snorkeling! We... More

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We loved the hotel ,very clean maids were awesome We did not like food Buffet was bland Breakfast was bland Hamburgers were horrible Lots of bees Pools were great but needed to be skimmed more often Staff was great some more than others Hot tubs could have been hotter it felt like the pool water Would come back but probably... More

Was this review helpful? Yes 1
Houston, Texas
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We enjoyed the location, amenities, and beach this resort offered. The food, however, was very lacking and in fact, my whole family got sick. Ordering off the menu was ok, but the buffets were not good. I'm not sure how a Mexican resort messes up guacamole and margaritas but they were terrible! The rooms need updating as well. I will... More

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Claremore, Oklahoma
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is an awesome resort! It is an older property that does need some updating in the rooms but the view from the balcony does make up for it somewhat. The food is as good as any I have had in Cozumel but what sets this above the rest is the staff. Juan and Pillar from the activity center are... More

Was this review helpful? Yes 3
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Hotel Summarization (Beta)

What travelers say

  • Very good(41)
  • Great time(34)
  • Ocean views(25)
  • Room service(23)
  • Hot tub(15)
  • Cruise ship(10)
  • Dive shop(8)
  • Snack bar(8)
  • Buffet food(7)
  • Fresh fruit(7)

Additional Information about El Cozumeleno Beach Resort

Address: Playa Santa Pilar Km 4.5, Cozumel 77600, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — El Cozumeleno Beach Resort 3.5*
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Also Known As:
El Cozumeleno Beach Hotel Cozumel
El Cozumeleno Beach Cozumel
El Cozumeleno Cozumel

3,429 photos of this hotel

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All traveler photos (3024)
Pool/beach area (615)
View from room (339)
Hotel & grounds (586)
Room/suite (281)
Bathroom (36)
Videos (5)
Dining (234)
Family/play areas (27)
Other (901)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (371)
Amenities (33)
Beach (28)
Garden View Room (42)
Indoor - Outdoor Pool (6)
Ocean View King Deluxe (49)
Ocean View King Deluxe - Original Building (59)
Ocean View King Room (49)
Pool (23)
Quiet Area Pool (3)
Restaurants and Bars (27)
The Hotel (52)

Management photos: Courtesy of the property manager

All management photos (35)
Room/suite (3)
Dining (3)
Hotel & grounds (1)
Family/play areas (1)
Pool/beach area (2)
Other (25)


Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#5 Top resorts Hotel in Cozumel #11 On the Beach Hotel in Cozumel
Hotel Class
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