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All 56 Cozumel hotels

El Cozumeleno Beach Resort

3.5 of 5 Resort (All-Inclusive)   |   Playa Santa Pilar Km 4.5, Cozumel 77600, Mexico
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El Cozumeleno Beach Resort
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Ranked #17 of 56 hotels in Cozumel
A recent review
4 of 5 stars reviewed yesterday
JD2947 Boyd, Texas
  • Overview
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3,687 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (986)
Date | Rating
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English first
Boyd, Texas
5 reviews 5 reviews
4 of 5 stars Reviewed yesterday NEW

The facility is clean and beautiful. The dining in "The Veranda" was superb. The taste and the quality of food in The Veranda needs no changes. The buffet area needs more variety, more vegetables, and simply foods. The quality of the drinks needs strong improvements. The alcohol is poor quality and possibly watered down. Many guests related they were drinking... More

Was this review helpful? Yes 1
15 reviews 15 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

First I'll start by saying this is me and my wife's 8th time at the elcozumelino.and again it was a great vacation, the staff at this resort are fantastic, they go out of there way to make sure your needs are met.Lorenzo the manager is always asking if there's anything he can do to make your stay enjoyable, I can't... More

Was this review helpful? Yes 1
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

The view was wonderful. The snorkeling was great. The location was great. It was easy to rent a car at the hotel. The food was nothing awesome. You can find some stuff to eat most any day, but it is by no means top drawer. You did have to pay for bottled water and all the soft drinks were from... More

Was this review helpful? Yes 2
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I have nothing good to say at all about this hotel- food , drinks, AC, was the worst vacation we've had in Mexico - the staff was rude also. If u expect a 4star resort you will be very unhappy. Nothing about this resort was as stated in travel booklet. Save your money or stay else where.

Was this review helpful? Yes 4
Tulsa, Oklahoma
Top Contributor
63 reviews 63 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel has a classic Mexican flavor with the comforts of a resort. Located on the north end of the island, it's a little distance from the center of town and shopping, but we liked the peaceful atmosphere. We stayed on the 8th floor and enjoyed a fabulous balcony ocean view. AC worked well, a definite must for me after... More

Was this review helpful? Yes 7
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Excellent hotel experience. Very pleased with everything from the room, customer service, and food. Everyone is very friendly. We will definitely stay there again. This was our first time staying here and would really recommend to everyone. Family friendly.

Was this review helpful? Yes 4
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The hotel it's self was nice great view, but will say those beds weren't anything I'm used to but it was only for sleeping on so was all good. The staff and very friendly and welcoming and if you need anything they cater to you. I would defiantly stay there again ! The food was okay I'm a picky water... More

Was this review helpful? Yes 3
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I loved the hotel the staff treated everyone so well and were very friendly, anything you needed they took care of right away. I did not come with children, however any child wishing a soda, or anything was treated with the same respect as adults. Very unusual to see anywhere. The bar staff was especially gracious curious and helpful, as... More

Was this review helpful? Yes 2
Colorado Springs, Colorado
Senior Contributor
24 reviews 24 reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

This place is by no means a five star resort but people shouldn't expect that either! If you aren't a food snob this is a great place! The views from the rooms are incredible! The snorkeling in front of the resort is great. We saw a few stingrays and a great assortment of colorful fish. The staff is amazing and... More

Was this review helpful? Yes 7
Vallejo, California
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Good Location away from Downtown, no hawkers on the beaches, nice snorkeling from the beach in front of hotel. Hotel is in generally good condition, but our first night we were in the new part of the hotel and the pool and bar noise was unbelievable! I asked to be moved to the older side (quiet side) and they showed... More

Was this review helpful? Yes 4
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Hotel Summarization (Beta)

What travelers say

  • Very good(41)
  • Great time(34)
  • Ocean views(25)
  • Room service(23)
  • Hot tub(15)
  • Cruise ship(10)
  • Dive shop(8)
  • Snack bar(8)
  • Buffet food(7)
  • Fresh fruit(7)

Additional Information about El Cozumeleno Beach Resort

Address: Playa Santa Pilar Km 4.5, Cozumel 77600, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — El Cozumeleno Beach Resort 3.5*
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Also Known As:
El Cozumeleno Beach Hotel Cozumel
El Cozumeleno Beach Cozumel
El Cozumeleno Cozumel

3,448 photos of this hotel

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View from room (341)
Hotel & grounds (586)
Pool/beach area (615)
Room/suite (281)
Videos (5)
Bathroom (36)
Dining (234)
Business center/function rooms (7)
Family/play areas (27)
Other (911)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (371)
Amenities (33)
Beach (28)
Garden View Room (42)
Indoor - Outdoor Pool (6)
Ocean View King Deluxe (49)
Ocean View King Deluxe - Original Building (59)
Ocean View King Room (49)
Pool (23)
Quiet Area Pool (3)
Restaurants and Bars (27)
The Hotel (52)

Management photos: Courtesy of the property manager

All management photos (35)
Pool/beach area (2)
Family/play areas (1)
Dining (3)
Room/suite (3)
Hotel & grounds (1)
Other (25)

Near El Cozumeleno Beach Resort


Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#4 Top resorts Hotel in Cozumel #9 On the Beach Hotel in Cozumel
Hotel Class
Number of rooms

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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