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El Cozumeleno Beach Resort

Playa Santa Pilar Km 4.5, Cozumel 77600, Mexico
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El Cozumeleno Beach Resort
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El Cozumeleno Beach Resort
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4,081 reviews from our community

Traveler rating
    1,456
    1,622
    562
    249
    192
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1,158
1,380
42
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Quebec City, Canada
1 review
4 of 5 stars Reviewed 2 days ago NEW

We have enjoyed staying at "El Cozumelenos". Staff is very friendly and helpful. Nice drinks!!! Food not perfect...but okay! Watch for the "Mignon" at the nice restaurant...it is not "Mignon" at all !!! Breakfast are the best...Nice omelettes!!! The room was good looking with very good service too!!! It is so nice to always be able to look at the... More 

Was this review helpful? Yes 2
River Falls, Wisconsin
Contributor
16 reviews 16 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Good place to stay for the money. Snorkeling great offshore. Beautiful water. Service fantastic, good food, rooms average. (sounds like others were better) . Somewhat disturbed by occasional odor near water and fish that appeared unhealthy. I felt the good outweighed the bad but would probably try another place next time

Was this review helpful? Yes 2
Downey, California
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 2 days ago NEW

The staff was horrible. People at the front desk was standing around chit chatting to each other while guests stood in line and waited for service. Heard one employee ask the other how his date went. Room steward were rude when we asked for towels. Rooms were outdated and dirty. Towels were old and faded, felt like cardboard. Food was... More 

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1 review
4 of 5 stars Reviewed 2 days ago NEW via mobile

We really liked the resort. The snorkeling was the best. Plenty of activities for the kids to do.food was very good & the service was excellent & the people running the entertainment, kids club & towel window were very friendly & personable. We had a room with 2doubles. The beds were very small & hard. When maid service came, she... More 

Was this review helpful? Yes 2
Fort Collins, Colorado
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We had a good stay, the resort is a little dated, but clean. The staff was friendly and the food for the most part was good, great selection. The only thing is that the buffet had cool items that should have been hot, oh well. Yes the towels are thin, but they work to dry off. We were happy to... More 

Was this review helpful? Yes 2
Coon Rapids, Minnesota, United States
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

I have been to Mexico for the past 10 years, and this is the first time in Cozumel and it was amazing! San Miguel is beautiful and the people are great! We rented a jeep for the day and travled all over the island. The hotel we stayed in was awesome and very clean. The staff is awesome! The food... More 

Was this review helpful? Yes 1
Kenosha, Wisconsin
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We have never written a good or bad review - felt this one was necessary. Grounds were very pretty but service stunk. Worst were the bartenders; very unfriendly & unhelpful. They had zero personality while we waited in line for a long time & often felt you were putting them to trouble. We wanted a fun shot for a group... More 

Was this review helpful? Yes 2
WASAGA BEACH
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Well, let me start by saying that up to the day before we left for El Cozumeleno I was reading negative reviews and I was a bit worried. I am constantly amazed at what makes people give a hotel/resort a bad review. People need to understand that this is Mexico, NOT the Ritz Carlton or the Hilton! We loved El... More 

Was this review helpful? Yes 5
Kenosha, Wisconsin
1 review
2 of 5 stars Reviewed 5 days ago NEW

We booked are hotel mid fall last year with 5 other of our friends for our spring break. We booked with Funjet which I would do again in a heart beat. The over all experience of this resort was fair, some areas were great some areas were very poor. The food over all was good. The outside buffet was honestly... More 

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2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

My boyfriend and I loved it here. The beach was beautiful, perfect for snorkling. The atmosphere was relaxing and quiet even during spring breaK with the whole resort booked. The service is hard to beat. Check in can be a hassle but there was a young girl at the front desk named Andrea who was amazing, she fixed any problems... More 

Was this review helpful? Yes 4
Hotel Review Summarization

What travelers say

  • Very good(28)
  • Great time(25)
  • Ocean views(16)
  • Room service(16)
  • Pool area(7)
  • Hot tub(6)
  • Buffet food(4)
  • Snack bar(4)
  • Fresh fruit(4)
  • Front desk staff(4)
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Beach (28)
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Garden View Room (42)
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Indoor - Outdoor Pool (6)
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Ocean View King Deluxe (49)
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Ocean View King Deluxe - Original Building (59)
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