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El Cozumeleno Beach Resort

Playa Santa Pilar Km 4.5, Cozumel 77600, Mexico
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El Cozumeleno Beach Resort
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El Cozumeleno Beach Resort
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4,209 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Los Angeles, California
1 review
2 of 5 stars Reviewed yesterday NEW

Pros - Staff is very friendly and accommodating. Buffet restaurant food was pretty good. Variety, menu changes. Breakfast is great. Tons of activities at no charge - bingo, cards, pool and pingpong tables, frisbees, volleyball, kayaks, snorkel gear, games, books, organized activities like bingo, water games, water aerobics. Cons - read carefully NO AIR CONDITIONING!!! They use swamp coolers. They... More 

Was this review helpful? Yes 3
Oklahoma
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed yesterday NEW

May 14-18th. This was our 5th visit to this hotel, and will probably be the last. It has so much potential, but is lacking year by year. Little things, like fixing problems with the A/C or TV when informed that they were not working properly to closing off the only area in the hotel that gave you any kind of... More 

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Westminster, Colorado
1 review
5 of 5 stars Reviewed yesterday NEW

Very nice place. The staff was amazing! The bartender "Candyman" is awesome, we had a waiter named David help us almost every day and he really made our stay special. The kids that run the activities were the best we have ever had.

Was this review helpful? Yes 1
Springfield, Missouri
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW via mobile

This resort was beautiful!! The ocean couldn't have been a prettier blue. Lots of pool chairs to go around. The rooms are spacious however the beds are terribly hard. The staff is very nice, the only complaint there is when we checked in they didn't explain where anything was or how anything worked. We had to find out room on... More 

Was this review helpful? Yes 1
Columbus, Ohio
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

Restaurant food very good. Reservations unbelievable, even you were the forth in line in the morning they were full at the time you wanted. When you would dine it was only one third full.? To save on cooks and help? Their food was very good. Buffett not so good. Elevator stuck for 25 min. The right one of the two.... More 

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buffalo
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We had a wonderful week. Not a 5 star but clean lArge rooms food and drinks good. Only 2 restaurants. 1 fine dining needed reservations. Other was buffet good assortment. Fine dining also had breakfast and lunch no reservation needed. Top shelf liquor you had to ask for but they did have absolute vodka which I drink. 2 pools one... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

My wife and I stayed at El Coz May 14-23. Beautiful view from our fifth floor room, you can see all the way to Playa. The views and the service really make this resort. The staff could not be friendlier. Meals are decent, you can order from the menu to break up the monotony of the buffet lunches. The outdoor... More 

Was this review helpful? Yes 1
Fort Myers, Florida
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We have been there several times and we'll go there again. The food / buffets are awesome and everything is kept nice and clean. There is an older part and a newer part. A room in the newer part with ocean view is definitely worth the money. They also have daily events, including a Mariachi evening, a beach side dinner... More 

Was this review helpful? Yes 1
1 review
3 of 5 stars Reviewed 2 days ago NEW via mobile

Clean fun and friendly staff but NOT for you people in my mid twenties as well as my gf and the night life was non existent by 8 pm it was a ghost town nothing to do no one at the bars or out by the pool very quiet wouldn't recommend if you are looking to party but nice for... More 

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Denver, Colorado
2 reviews
3 of 5 stars Reviewed 2 days ago NEW

The hotel was nice enough, nothing fancy but a great pool area and the water is amazing! The activity staff was great and made the day fun, the people at the front desk are not as friendly and would not accommodate an hour later for checkout. The full service restaurant has a crazy reservation policy, you have to make reservations... More 

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