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Fiesta Americana Cozumel All Inclusive

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Carretera a Chankanaab Km 7.5, Cozumel 77600, Mexico (Formerly Fiesta Americana Cozumel Dive Resort)
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Fiesta Americana Cozumel All Inclusive
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208 Reviews from our TripAdvisor Community

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Traveler rating
    132
    58
    11
    6
    1
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58
107
5
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Denver, Colorado
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We just returned from a family vacation at this resort and had a wonderful experience. The staff is very friendly and went above and beyond to make sure we were well taken care of. The food choices were very good! The rooms were very clean and comfortable! We would definitely stay here again!

Was this review helpful? Yes 2
Jose Luis F, General Manager at Fiesta Americana Cozumel All Inclusive, responded to this review

Dear Mr., It is with great sorrow that I offer an apology for the inconvenience you had at your diving while you stayed at our hotel. Both our staff and I will be very attentive and will look for solutions in order to prevent any recurrence. We really appreciate your response to our online survey. We hope you could give... More 

Washington DC, District of Columbia
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My husband and I visited Cozumel by way of Fiesta Americana. It was our first all inclusive resort and we've been dying to go backmever since. Great food including lobster in the beach. Room service was included. Snorkel equipment also included. We loved our room, the common areas and the surrounding property. The snorkeling between fiesta Americana and Money Bar... More 

Was this review helpful? Yes 2
Portland, Oregon
Level Contributor
108 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I have been to Cozumel a few times. We usually stay at Hotel Cozumel.......never again after visiting Fiesta Americana. Maybe we went with low expectations but we were very surprised at just about everything, especially the food. We are divers, and as of July 2015, there was no dive shop on site. Many boats come and go all day long... More 

Was this review helpful? Yes 5
The Netherlands
1 review
4 of 5 stars Reviewed 6 days ago NEW via mobile

The Fiesta does about everything right. A beautiful place, great food & beverage, friendly helpful and abundant staff, a good sleep. Designer furniture and lighting gives the place a boutique potential, despite of having 150 rooms (or something). All 5 star potential, to my opinion. There are also points of improvement. Grown up, intelligent people don't need to be animated... More 

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Texas
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is nice. It is not a spectacular 4 star hotel, but rather a quaint hotel that solely based on appearances is like most any average hotel. But it is what is inside this hotel that makes it stand out. The employees of this resort should all be commended for their hard work and service with a smile. From... More 

Was this review helpful? Yes 3
Dallas, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here with my wife and two boys July 9-13th and was very impressed! Rooms were nice, the staff was incredibly nice and helpful and the food was outstanding. The snorkeling in front of the hotel was top notch as well. We will be back for sure!

Was this review helpful? Yes 1
Jose Luis F, General Manager at Fiesta Americana Cozumel All Inclusive, responded to this review

Mr. David It is with great joy that you let us know your stay with us was pleasant and we would be honored to have you back in this, your home. Likewise, I thank you for answering our online survey and send us your comment. I will gladly share with all staff all your good comments. Best Regards Jose Luis... More 

East Liverpool, Ohio
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From the moment that you arrive to the moment that you leave, life just can not be any better. Our family felt like royalty staying here. The entire staff is so incredibly friendly and genuinely kind. At our check in, Carlos, the guest service manager greeted us to make sure all was good and was it ever!! We have spent... More 

Was this review helpful? Yes
Jose Luis F, General Manager at Fiesta Americana Cozumel All Inclusive, responded to this review

Dear Mr. Mitchellmccullough t is with great joy that you let us know your stay with us was pleasant and we would be honored to have you back in this, your home. Likewise, I thank you for answering our online survey and send us your comment. I will gladly share with all staff all your good comments. Best Regards, Jose... More 

Chicago, Illinois
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our family of 4 (including 2 toddlers) spent a week at the Fiesta Americana All Inclusive property. We had a ground-level 2-room suite with 2 full bathrooms and 2 balcony doors that open to a private pool. The pool had a shallow side and was nice and convenient for the toddlers. + Clean property + Recently renovated and modern +... More 

Was this review helpful? Yes
Broken Arrow, Oklahoma
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Staff very polite and everything is super clean. We didn't care for the food and drinks were slightly watered down. I checked all reviews for four months and thought this would be perfect. Bed was super comfortable . Just wish the food had better taste.

Was this review helpful? Yes 1
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed there first week of July. The property has been recently renovated. We had a master suite - each room with its own bathroom AC and TV. We enjoyed the food the sunsets and the beach but what sets this hotel apart is its personnel - very friendly, attentive and acommodating. I wanted to mention the following people which... More 

Was this review helpful? Yes 1
Jose Luis F, Gerente at Fiesta Americana Cozumel All Inclusive, responded to this review

Dear Sr., It is with great joy that you let us know your stay with us was pleasant and we would be honored to have you back in this, your home. Likewise, I thank you for answering our online survey and send us your comment. I will gladly share with all staff all your good comments. This is very encouraging... More 

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