I just returned from a week at Cozumel Palace with a friend, and although we found the property beautiful and service to be exceptional, there was one major problem--there is absolutely NO soundproofing between the rooms and the communal hallways. We were in room 430 (a junior suite), and not only was every conversation, footstep, walkie-talkie beep, door slam, squeaky... more

My wife and I decided to go to Cozumel for our anniversary and to get some diving in. Since it was our first trip to Mexico, we decided to go the all-inclusive route. We did a lot of research on Trip Advisor, and chose the Cozumel Palace based on the reviews. It was a great choice. We were greeted with... more

My wife & I have been wanting to try the Cozumel Palace for some time, so we finally did in a Concierge Level room June 23-24, after a stay at the Park Royal, which I frequent monthly. The Good: - Wow, the level of service the moment you walk in from the entire staff is very impressive. Everyone goes out... more

We had a great stay at Cozumel Palace. It was relaxing, people were friendly and the food was great. The staff remembered you. The rooms were spacious. You could do as much or as little as you wanted to. We had a great time and came back home relaxed. The snorkeling was really nice and right at the resort. We... more

The Cozumel Palace was an excellent place to stay. I travelled with my husband, two children and extended family members. All inclusive is the way to go...especially if you have kids that need to eat at odd times like I do. The hotel was really clean and all of the restaurants were good. My kids loved the pool (and the... more

My mother and I booked our vacation because of the reviews on Trip Advisor and my love for the Palace resorts. We are so happy we stayed here. The staff was terrific -- friendly, accomodating, and always smiling. Be sure to chat with Marino (chef), he is great to talk to and will help with any and all requests. Be... more

Just returning from another week long trip in Cozumel. This was our first time staying at the Cozumel Palace. We generally stay at the Casa Del Mar, so you could imagine our delight with all of the amenities. Don't get me wrong, we LOVE the Casa Del Mar. It has everything we are looking for in a dive trip, but... more

Very nice hotel, not what I am used to in Cozumel since we usually stay in more modest places on the island. If you are used to nicer American hotels then this would be the place for you. The rooms were spacious and clean with a hot tub in the middle of the room, great for letting wet dive gear... more

We booked our destination wedding at Cozumel Palace, and had 12 guests. Every aspect was perfect, from the rooms to the service, the weather and the food, the hospitality and cleanliness...there are just not enough words to say how perfect it was. The All Inclusive was ideal for the large group - no disagreements on restaurants or bills, and the... more