My wife and I stayed 4 days in mid-April. We had stayed at other all-inclusives in the Caribbean and were underwhelmed by the experience... but the wedding we were attending was at the resort so we decided to stay there. We were so happy we did. The resort overall was great... exceptional service, very good food, and a great overall... More

Let me begin by saying the Cozumel Palace has the most incredibly kind and hard working employees! They always went out of their way to make sure we had everything we needed; if we had a special request, they would find a way to accommodate! Really... just ask! Your vacation is all-inclusive so tips are not expected, but they are... More

Let me start with, I've never traveled to Mexico and was a bit apprehensive when looking at Mexico to fulfill my desire to have a simple stress free wedding/honeymoon destination because of all the crime we hear about in the US going on in MX. I found a great vacation package and my husband has stayed at the Palace Resorts... More

I'm very late in posting this review, but actually created an account on TripAdvisor just so I could do so. My wife and I stayed at Cozumel Palace in mid-December 2011 for our anniversary, and had an absolutely fantastic time. The hotel is just a few minute shuttle ride from the airport. When you pull up, it looks from the... More

Loved the hotel, the staff was incredible, the rooms were beautiful and the food was fantastic. We loved everything about this place, the location was right downtown, so it was an easy walk to shopping centres. The staff greeted us on every occasion by name, they helped in every manner possible. On our second last night, one of us came... More

I'm going to try to take out the emotional aspect of what I'm feeling about this disappointing vacation and try to speak objectively and constructively about this resort and overall Cozumel experience. I would like to start with some positive things about it. First, the majority of the lower tier staff were always pleasant. We took a liking to Alejandro... More

You do get what you pay for! The property is excellent. The food is very good. Not as good as Club Med's (*Except Moorea Club Med, which was poor) and over all, some were better than Sandal's Antigua. For an all-inclusive on Cozumel, this is the best, except the beach, which many other's have much better. However, who wants to... More

My boyfriend and I just got back from 6 days at the Palace for our close friends' wedding. It was hands down one of the best vacations we've had in a long time. The property is well kept, the food is great and the service is way above par. We used our $1500 resort credits to their fullest potential and... More

This hotel is the pinacle of relaxation! My wife and I took a ten day vacation at the Cozumel palace and had the time of our lives. The location is great. It is right near downtown so unlike some of the other hotels which are further out you can actually walk right to the tourist areas if you want. We... More