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All 57 Cozumel hotels »

Cozumel Palace

4.0 of 5
Av Rafael E Melgar km 1 5, Adolfo Lopez Mateos, Cozumel 77600, Mexico
Hotel amenities
Cozumel Palace
Ranked #3 of 57 hotels in Cozumel
4.5 of 5 stars 1177 Reviews
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1,177 reviews from our community

What travelers say about this hotel
  • Very good(55)
  • Room service(50)
  • Italian restaurant(38)
  • Ocean views(32)
  • Pool area(30)
  • Cruise ship(28)
  • Great time(27)
  • Fire show(26)
  • Dive shop(19)
  • Playa del(12)
Traveler rating
    904
    189
    47
    19
    18
Only show reviews for Family (259) | Couples (666) | Business (5)
Date Rating
Glen Allen, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 29, 2012
1
person found this review helpful

Exactly what I expected .Great staff great resort and great atmosphere .Best hospitality you can receive from any hotel or resort in the world .Only thing I can say is it could have more choices for their breakfast buffet but other than that everything was excellent . More

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Derry
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 29, 2012
3
people found this review helpful

This was our first visit to Mexico during April school vacation week and were overwhelmed by the experience... The resort provided nothing but exceptional service, very good food, and a great overall atmosphere. Our room consisted of a Junior Suite which was clean and more than sufficient for all of us. The view from the room (second floor) was perfect,... More

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1000 Islands
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed April 29, 2012
3
people found this review helpful

Okay so I'll be the only one that doesn't give the Palace a 5 star rating. Basically everything great that was said by the other reviewers is spot on. We did have a good experience at this resort but it was just not our favourite. We knew there was no beach and we were prepared to spend time at the... More

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donahue,ia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 29, 2012
1
person found this review helpful

first time in cozumel for us, along with others reveiws, our stay was remarkable,the staff ,the food, everything was truly first class, thank you to everyone at cozumel palace for making our trip one we will never forget More

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Surrey England
1 review
5 of 5 stars Reviewed April 28, 2012

We have used Trip Advisor for several years now to help us select which hotels to visit and have never been disappointed, and this hotel is if anything better than expected. The staff really are superb, we have tried each of the three al a carte restaurants (Italian the best, but all good), good food, excellent service and the room... More

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Kingston, Canada
1 review
5 of 5 stars Reviewed April 28, 2012

A little late in writing this but I just had to write a review. 5 couples travelling together. I emailed the resort prior to arrival because we were a large group and we wanted to be confirm that we could eat at the same time together. All of the requests on our wish list were granted and more. We were... More

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Nova Scotia, Canada
Contributor
13 reviews 13 reviews
Reviews in 5 cities Reviews in 5 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed April 27, 2012
1
person found this review helpful

Stayed at Cozumel Palace in April 2011 for the second time. Cozumel Palace is small, friendly and excellent resort. Just when we thought it couldn't get any better, we were pleasantly surprised this year. There was a sommelier offering wine tasting of wines that are included in the upgraded wine list that we could use our credits to purchase. Nice... More

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South Lebanon
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 27, 2012
2
people found this review helpful

Wonderful little resort with great snorkeling on the hotel property. First time at Cozumel Palace and second vacation at a Palace Resort. Both experiences were wonderful. Truly first class all inclusive resort; and they do mean all inclusive. Room service & alchohol are included. More variety of fish, rays, squid, etc. than I have seen elswhere. Spent our free Resort... More

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Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 26, 2012
1
person found this review helpful

Our trip was amazing. The staff was welcoming, and accommodating. They did everything to ensure our stay was nothing short of a fantasy. The food was amazing, and our most often attentive server Angel, was the highlight of our trip. The Island is gorgeous, and we will return - to always stay at this resort. Thank you all for the... More

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Belle Plaine, Iowa, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 25, 2012
1
person found this review helpful

This is a little late, but my husband and I went to the Palace in late Feb.2012. What a Fantastic place, we could not of been more pleased. I had studied an extreme amount of "reviews" to all different resorts and was not disappointed by the Cozumel Palace!! The staff is just exceptional. They are there to meet your every... More

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Additional Information about Cozumel Palace

  • Palace Hotel Cozumel
  • Plaza Las Glorias Cozumel
  • Palace Cozumel
  • Cozumel Palace Resort
  • Cozumel Palace Hotel
Address: Av Rafael E Melgar km 1 5, Adolfo Lopez Mateos, Cozumel 77600, Mexico
Price Range: $$$

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Cozumel Palace
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