My husband, myself and our 8 yr old son stayed here 5 nights. The location is perfect if you want to be near the town of San Miguel for shopping or nightlife. If you are looking for a resort with a great beach, pick another one. But, if you are looking for terrific service, pick this one. The service staff... more

Cozumel Palace is located within the downtown district of Cozumel, Mexico. The downtown district is quite dirty and 3rd world countryish. The city streets are full of peddlers trying to sell you meaningless items, which becomes very annoying to ward off these people. There are cruise ships that dock there to explore the area. The area seems crime free, but... more

This was our 4th year in a row to vacation at Cozumel Palace. We are a family with 2 young children so the small but cozy nature of this all-inclusive was perfect for us. The kids loved the sandy area which overlooks the coral rocks. You can snorkel right off the pier and docks in front of the hotel and... more

My Wife and I just celebrated our Honeymoon at the Cozumel Palace. We could not ask for anything better. The rooms were just as beautiful as the pictures in there website, the facilities were constantly being cleaned and updated, and the staff is second to none. From the second we entered the loby, to the instance we departed, we were... more

I just have to write a short review because I'm so sick of all these reviews from people that sound so astonished that there is no beach at the Cozumel Palace. Didn't you check out the resort before you went there? It tells you right on the Palace website that there is only a manmade beach like area but snorkeling... more

Our room had an obvious mold problem. When we reported this to the desk - twice - we were told to talk to housekeeping. Housekeeping did try to help - even left a note apologizing - and we were stuck in the awful (though attractive ) room. Spent the entire vacation coughing and wheezing - even woke up a few... more

Cozumel Palace is a beautiful clean resort, but if you're looking for time to spend at the beach, this is not a resort for you. The pool is beautiful and over looks the bay, but there is no shoreline. This is not a huge resort and is small and cozy. At the time even though it is a small resort,... more

We just returned from a week long stay at the Cozumel Palace. Overall I would have to say the resort was great. The service was excellent but in the restaurants it took several minutes (up to ten) before our server madea showing at the table. Service in the breakfast buffet, lobby bar, and pool area were excellent. I would rate... more

My husband and I traveled to Cozumel in February. I have to say that after a glorious vacation at Dreams Cancun the year before, we found Cozumel to be rather boring. The hotel is very nice, our room was large and roomy and the staff incredible but the island itself just wasn't that exciting. Cozumel itself is full of tourist... more