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Cozumel Palace

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Av Rafael E Melgar km 1 5, Adolfo Lopez Mateos, Cozumel 77600, Mexico
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2,901 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Houston, Texas
1 review
5 of 5 stars Reviewed yesterday NEW

The Hotel is very comfortable and clean. We were a party of four - Myself (grandma), my daughter, her daughter (age 7) and my grandson (their nephew/cousin) age 9. We tried to reserve the loft suite but was not available when we booked. When we checked in, we were given a free upgrade to the loft suite - it worked... More 

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1 review
5 of 5 stars Reviewed 2 days ago NEW

Cozumel Palace is an incredible resort. I highly recommend it for families. The attention of the staff is the reason we keep coming back to the Palace resorts. The food is delicious and the nightly shows are very entertaining. Can't wait to be back!

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Austin, Texas
Level Contributor
177 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We read some reviews on some websites where people were talking bad about this place mostly the restaurants.... We went into thinking it would be ok, but it was CRAZY Awesome! We have stayed at many all inclusive places and know what to expect. This place blew our expectations out of the water. Lets start with the restaurants Momonohana, we... More 

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Lancaster, Ohio
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 days ago NEW

My wife and I stayed here on our honeymoon and loved it. The service is A+ and the rooms are very nice. They have entertainment staff that are funny and keep the party rolling with games, dancing, etc... The restaurants are excellent and you feel pampered the whole time. When we arrived we were greeted with drinks and cold towels... More 

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Aurora, IL
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This year’s family getaway was a short but sweet one on the Mexican island of Cozumel. My husband and I had been here several years back at a resort that has since changed hands. This time we tried out the Cozumel Palace. We used Lomas Travel to supply our roundtrip private transfer and I would use them again. They were... More 

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5 of 5 stars Reviewed 6 days ago NEW

Might not be one the newest resort on the island. But the service they provide, the cleanliness, and the entertainment staff were all excellent. The variety of food served at the restaurants and bars was excellent.

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Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

As I am sitting here on my last night at Cozumel Palace and I am going through all the pros and cons to staying here so I figured I would write it down now. Pros: Location - the hotel is in a fantastic location. It is far enough between the two main docks that drop off all the cruise ship... More 

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Inman, South Carolina
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

The best resort that we have ever stayed at. the service is great here no matter where you are at in the Hotel. It is very clean and well maintained. My 16 year old son and I snorkeled in front of the hotel. There were many colorful fish and even an eel.It's an easy walk to town. There is a... More 

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Savage, Minnesota
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7 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

First all-inclusive experience for our vacationing family of four (16 year old son and 13 year old daughter) and it was a fantastic one. Service was the best we've ever experienced, from courteous staff at the pool, to the entertainment staff that hosted activities (snorkeling, pool activities) to the chefs that created numerous, excellent options with plenty of variety. Room... More 

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Little Rock, Arkansas
1 review
5 of 5 stars Reviewed 1 week ago

My wife and I were part of a large dive group from Arkansas. We have stayed in many resorts on our dive trips and we both agree that the Palace was the best so far. The staff is friendly, outgoing and ready to please you. The location provides easy access to the city. My wife really appreciated it since she... More 

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