The ammenities were fantastic, the service exceeded my expectations of an all-inclusive. My wife and I picked this after serveral reviews and location convenience and was not disappointed. Close to town(couple of blocks), outstanding dive shop on location(although we heard Palace Resorts was booting Aqua Safari for 1 company for all their resorts-BIG MISTAKE PALACE). Aqua Safari was top notch... more

Cozumel Palace is one of the most beautiful destinations we've visited. It is immaculate, the food is superb in each of the four restaurants. The staff is so incredibley accomodating that you just couldn't want for anything. This Palace Resort as the rest of them is an all enclusive, which may I say, the ONLY way to go these days.... more

We are frequent visitors to the palace resorts (members), and wanted to add the Cozumel Palace to our list of destinations. Rather than getting into specifics already covered in past reviews, I will just say that the Cozumel Palace was generally on a par with our other palace resort experiences - great food, great service, and great people. The hotel... more

I just returned from a week at Cozumel Palace with a friend, and although we found the property beautiful and service to be exceptional, there was one major problem--there is absolutely NO soundproofing between the rooms and the communal hallways. We were in room 430 (a junior suite), and not only was every conversation, footstep, walkie-talkie beep, door slam, squeaky... more

My wife and I decided to go to Cozumel for our anniversary and to get some diving in. Since it was our first trip to Mexico, we decided to go the all-inclusive route. We did a lot of research on Trip Advisor, and chose the Cozumel Palace based on the reviews. It was a great choice. We were greeted with... more

My wife & I have been wanting to try the Cozumel Palace for some time, so we finally did in a Concierge Level room June 23-24, after a stay at the Park Royal, which I frequent monthly. The Good: - Wow, the level of service the moment you walk in from the entire staff is very impressive. Everyone goes out... more

We had a great stay at Cozumel Palace. It was relaxing, people were friendly and the food was great. The staff remembered you. The rooms were spacious. You could do as much or as little as you wanted to. We had a great time and came back home relaxed. The snorkeling was really nice and right at the resort. We... more

The Cozumel Palace was an excellent place to stay. I travelled with my husband, two children and extended family members. All inclusive is the way to go...especially if you have kids that need to eat at odd times like I do. The hotel was really clean and all of the restaurants were good. My kids loved the pool (and the... more

My mother and I booked our vacation because of the reviews on Trip Advisor and my love for the Palace resorts. We are so happy we stayed here. The staff was terrific -- friendly, accomodating, and always smiling. Be sure to chat with Marino (chef), he is great to talk to and will help with any and all requests. Be... more