We were greeted with a flower and a drink and immediately checked into our room, then went down to discuss our $1,500 resort credits, which we used all but 21 credits (also upgrading our room to ocean view, which I highly recommend. We took a ferry to Playa on the first day and enjoyed their sister palace resort, Playacar Palace,... More

Another wonderful vacation with Palace resorts. This was definately a place we'll return to. Lots of snorkeling, a very nice tour to Chankanuba which included some Mayan History, Snorkeling and Sea Lion show.. Swiming with the dolphins was convenient since it was right next door. A 15 minute walk to downtown. Renting a car to tour the island and stop... More

My husband and I stayed here for our honeymoon, and loved every minute of it! We are big divers, and the diving here did not dissapoint! The rooms were so clean and modern. I have had a few complaints with the food selection at other all-inclusive resorts, but this place was amazing! After 9 days, we still weren't sick of... More

Cozumel Place was wonderful. The staff was friendly and accomodating, Great food if you asked they would get it for you.They were very knowledgable about things to do in town and around the island,we had a great time and would recommend them very highly, also felt very safe when we left the Hotel as the people of Cozumel were also... More

Six days of Over Indulgence. I had been reading the bad press about Mexico, I can tell you first hand that Cozumel was real Nice and We never had any concerns about safety. The Diving is World Class and departs right at your door. I can't wait till I book my next trip. Great Pool. Spa, and plenty of fine... More

Cozumel Palace 5/2/12 -5/9/12 “Sun Lovers Paradise” We recently returned from our trip to Mexico. We are members of Palace Resorts and have stayed at most of the Palace locations. Out of all their resorts I must say that Cozumel has the most friendly and helpful staff that you will find. The service here is excellent. This location is open... More

My husband and I just spent 7 glorious days at the Cozumel Palace. We are looking forward to returning as soon as possible. We arrived mid-afternoon and were greeted by very friendly staff. There was no feeling of pressure to do anything besides get settled in and begin our vacation. Our bags were taken up to our room and we... More

Cozumel Palace was a great place to stay and we highly recommend it! We will definitely be going back!! The staff was very friendly, welcoming, and fun. They were very personable and all worked so hard to make our vacation everything it could be and we couldn't be happier. The resort was also located in the perfect place...close to the... More

We picked this hotel for a honeymoon treat (we usually stay in cheaper places). I was afraid that the Palace would 'spoil' me .... It think it may have.... The staff at this place is beyond fantastic. Always doing their job with what appears to be genuine pleasure. We had a room on the 4th level. Away from the elevators... More