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All 57 Cozumel hotels

Cozumel Palace

4.0 of 5 Resort (All-Inclusive)   |   Av Rafael E Melgar km 1 5, Adolfo Lopez Mateos, Cozumel 77600, Mexico
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Ranked #3 of 57 hotels in Cozumel
A recent review
5 of 5 stars reviewed yesterday
Tammy V Pride
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2,264 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (773)
Date | Rating
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English first
4 reviews 4 reviews
5 of 5 stars Reviewed yesterday NEW

Cozumel Palace was great. The rooms were large and extremely clean. The service from all the staff was excellent. Everyone was helpful and pleasant all the time. The resort and the view were perfect. It is close enough to town to walk. If you choose to take a taxi, the staff is ready to help you get one. There is... More

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Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

If you are going to Cozumel, you can't get any better than the Cozumel Palace for service and staff. Warm greetings from Pascual when you get out of the taxi and check In with Ana. Most rooms have an ocean view. Food and drink service directed by Isidoro and his team from Massimo, Fabiola, Selene, Teodore, Gabriel, Fili, Roger, Silvia,... More

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Arlington, Virginia, United States
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

A beautiful place with amazing staff, great food, diving and relaxing atmosphere. We like the Cozumel Palace for many reasons and one is it's close proximity to town. It is great for families or if you just go as a couple. It is clean and you cannot beat the views.

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Eatonville, Washington
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We spent 8 wonderful nights at Cozumel Palace Apr 8-16 2014 and highly recommend it to others looking for a clean, comfortable all inclusive with exceptionally friendly staff/service. We had a room on the 5th floor (Room 517) and thoroughly enjoyed the large jetted tub, balcony ocean view. What makes Cozumel Palace special isn't just the beautiful property, rooms, cleanliness... More

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Stoney Creek, NC
4 reviews 4 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is an ideal location for scuba given the onsite Aquasafari location. We completed our 4 check out dives to become open water certified then 3 more dives which all took place or departed at the hotel's dock in my attached picture. Cozumel has AMAZING scuba scenery with 100' visibility. This is definitely a family or couples type of place.... More

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Omaha, Nebraska
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

I celebrated my birthday while at the resort. The staff went out of the way to set up my special birthday dinner. Everyone at the resort was so nice and helpful. Can't say enough good about this resort.

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Campbellton, Canada
1 review
5 of 5 stars Reviewed 5 days ago NEW

This is a great Palace because of the remoteness of the island experience! There were virtually no disappointments in any way. I would highly recommend any one give this a try for sure! Awesome way to unwind from a stressful lifestyle in the real world!

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Ludlow, Vermont
1 review
5 of 5 stars Reviewed 5 days ago NEW

My brother Dan and I just got back from a great time at the Cozumel Palace. I am a Palace Premier Member, and although I have visited here for day trips 3 times before, this was the first time I stayed here for a week. We had a room on the top floor, the 5th. Great views overlooking the pool... More

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Charleston, West Virginia
1 review
5 of 5 stars Reviewed 5 days ago NEW

The Cozumel Palace is a fantastic resort with a very detail-oriented and caring staff! If you are planning to come to Cozumel-- there is no other place to stay that even compares! While every major resort in the area offers all-inclusive packages, tours and amenities-- it's truly the people that make the difference. For the past two years, we have... More

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Rensselaer, Indiana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Let me start with saying thank you to all the special people who made our trip so wonderful! This is our first time to Cozumel & hopeful to visit again. This is a beautiful island & the Palace is a wonderful place too! I am extremely pleased with this trip from start to finish. This staff is so service focused... More

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Hotel Summarization (Beta)

What travelers say

  • Very good(63)
  • Room service(48)
  • Italian restaurant(29)
  • Pool area(22)
  • Romantic dinner(20)
  • Great time(19)
  • Ocean views(19)
  • Cruise ship(14)
  • Couples massage(13)
  • Junior suite(12)

Additional Information about Cozumel Palace

Address: Av Rafael E Melgar km 1 5, Adolfo Lopez Mateos, Cozumel 77600, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Cozumel
#1 Luxury Hotel in Cozumel
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Cozumel Palace 4*
Official Description (provided by the hotel):
Not too long ago, Cozumel Island was revealed to the world with all its charm. Now adventure travelers, divers and nature lovers are discovering Cozumel Palace, the stunning resort bathed by the blue waters of the Caribbean Sea. Experience the true meaning of luxury and fun. Enjoy the amenities and attention to detail from the moment you arrive. Our Cozumel Palace will take your breath away! ... more   less 
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Also Known As:
Cozumel Palace Hotel Cozumel
Palace Hotel Cozumel
Plaza Las Glorias Cozumel
Palace Cozumel
Cozumel Palace Resort
Cozumel Palace Hotel

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