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All 56 Cozumel hotels

Cozumel Palace

4.0 of 5 Resort (All-Inclusive)   |   Av Rafael E Melgar km 1 5, Adolfo Lopez Mateos, Cozumel 77600, Mexico
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Ranked #3 of 56 hotels in Cozumel
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5 of 5 stars reviewed yesterday
deborah6774 Ellington, Connecticut
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2,439 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (856)
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English first
Ellington, Connecticut
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

My two adult children, my husband and myself stayed for 6 days in August 2014. All of us enjoyed the stay, the service and the location. Our room on the 4th floor was very spacious and had a great view of the pool and ocean with a king sized bed. I would recommend staying on this floor as it is... More

Was this review helpful? Yes 1
Augusta, Georgia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We were staying at Playacar Palace but took a all day trip to Cozumel Palace. Caught the 8 AM ferry over and 9 PM ferry back. Service was great and we had three great meals and wonderful service. Special recognition to Francisco (better known as Roger), Fabulio and Alfrado for making our day special.

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Laredo, Texas
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed at CP first week of July 2014. First of all, I would like to state that the primary reason for traveling to Cozumel is to scuba dive. If you are a beach person, the island of Cozumel really is not your place, since most of the resorts on the island do not have a beach similar to what you... More

Was this review helpful? Yes 1
Mountainside, New Jersey
16 reviews 16 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Our family spent a week at The Cozumel Palace from 7-3 to the 10th. This was our time at this resort, and we found it just gets better with each visit (if that is even possible) It is just an amazing place. The main reason- THE STAFF! They just go above and beyond. We travel quite a bit, and no... More

Was this review helpful? Yes 3
Fort Worth, TX
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I'll try not to repeat too much of what can be found on the hotel website. Starting with the good: A nice welcome of cold, fresh juice during check-in. Our room wasn't ready (we didn't expect it until 3:00 pm anyway) so we started with a nice lunch and then well prepared drinks in the lobby bar. Arian, who quickly... More

Was this review helpful? Yes 3
Denton, Texas
15 reviews 15 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Wow. That pretty much sums it up. Third year in a row and it keeps getting more difficult leaving there. CP matches up with the island of Cozumel perfectly-in size and ambiance. Every employee is sooo nice and overly concerned with your happiness. The food is great, the drinks keep coming and even the activities are perfect for a laid... More

Was this review helpful? Yes 3
Rawlins, Wyoming
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We traveled to Mexico for a friends wedding and we as a family and as part of the wedding party were asked to stay at this resort. We stayed for 5 nights and all 5 nights were AMAZING!! The staff at this resort was my favorite they are all people who go above and beyond anything to make you feel... More

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

Email Aquasafari and schedule your dives immediately! They book up and you can't use your credits towards other dive operations. Cons: 1) I called the hotel months ago to schedule dives early and we were told it would not be an issue. We arrived and were told the first 3 days were booked - our single purpose for coming to... More

Was this review helpful? Yes 1
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Third stay at Cozumel Palace and will never go anywhere else! The service is so outstanding. The facilities are terrific! Never disappointing. Thanks again for an awesome week! The food is delicious and the wait staff is like no other. The rooms are perfectly equipped. The view was incredible.

Was this review helpful? Yes 4
GMCozumelPalace, General Manager at Cozumel Palace, responded to this review

Dear LDish1111 We sincerely appreciate your comments, it is nice to know that you enjoyed your stay having that incredible view from your room. Our commitment to provide you memorable experiences is our main goal. Best Regards Marcos & Team More

Ocean City, Maryland
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at Cozumel Palace in August with my 13 year old daughter. The property is clean and fresh. The rooms are clean, comfortable and beautiful. I am usually dubious of all inclusive but the food was very good. The staff was friendly and the views from the hotel exceptional. This was our first vacation in Cozumel and because the... More

Was this review helpful? Yes 1
GMCozumelPalace, General Manager at Cozumel Palace, responded to this review

Dear John W Thank you for the review it is good to hear that our rooms exceeded your expectations. Your comments about our gymnasium are very important for facility improvements. We appreciate your preference and we hope to see you here soon. Marcos Rojas & Team More

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Hotel Summarization (Beta)

What travelers say

  • Very good(63)
  • Room service(47)
  • Italian restaurant(28)
  • Pool area(21)
  • Romantic dinner(20)
  • Ocean views(19)
  • Great time(19)
  • Cruise ship(14)
  • Couples massage(13)
  • Junior suite(12)

Additional Information about Cozumel Palace

Address: Av Rafael E Melgar km 1 5, Adolfo Lopez Mateos, Cozumel 77600, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Cozumel Palace 4*
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Also Known As:
Cozumel Palace Hotel Cozumel
Palace Hotel Cozumel
Plaza Las Glorias Cozumel
Palace Cozumel
Cozumel Palace Resort

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Amenities (66)
Beach (6)
Infinity Pool (9)
Junior Suite #120 (40)
Junior Suite #436 (37)
Junior Suite #515 (32)
Kiddy Pool (1)
Pool (5)
Restaurants and Bars (27)
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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
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#1 Top resorts Hotel in Cozumel #1 Luxury Hotel in Cozumel #1 Spa Hotel in Cozumel
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Official Description (provided by the hotel)
Not too long ago, Cozumel Island was revealed to the world with all its charm. Now adventure travelers, divers and nature lovers are discovering Cozumel Palace, the stunning resort bathed by the blue waters of the Caribbean Sea. Experience the true meaning of luxury and fun. Enjoy the amenities and attention to detail from the moment you arrive. Our Cozumel Palace will take your breath away! ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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