This hotel had a great beach with lovely views and the food was wonderful as well. The open air restaurant was a large palpa right on the beach so we enjoyed some lovely sunsets while dining as well as watching the cruise ships depart in the evening from the nearby international pier.The entire wait staff in the restaurant are so...
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Dear Valuable Guest,
Thank you very much for taking the time to share your comments about your february stay at our Resort. We feel very excited to know that you are planing to come back soon as well as we feel very honored for your kind words about our daily work.
I look forward to see you again soon.
Warmest...
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I've been staying at this hotel for many years. I hid my wife's engagement ring in the sunken barge in the lagoon. We were married on this property on the beach. It was intimate, lovely, and completely handled by hotel staff. One dear friend of many years Teodoro (now retired) was even gractious enough to be in our wedding as...
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Reviewed August 20, 2011
Dear Guest,
Thank you for coming and for taking the time to write a review about your stay. We really appreciate your kind words about our staff and service.
Your are totally right, as soon as your here, you feel like family place.
Hopefully we can have you back at this, your home away from home, in the very near...
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This was our fourth time staying at the Presidente InterContinental in Cozumel. We've tried to go elsewhere, but this always wins because of the beautiful beach, the attentive service and the wonderful food at their restaurants.
We were there in early February of 2012 and enjoyed perfect weather.
This hotel is about a 10 minute drive to town, but that...
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Dear Guest,
Thank you very much for your visit and for taking the time to sharing your experience you had. I am sharing your feedback with all my staff in order to take note about everything you kindly pointed about our service.
I look forward to see you in a near future celebrating the fifth time visit.
Warmest regards,
Henry...
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This is the nicest place on Cozumel. Quiet and set apart from downtown, which is a 10 minute taxi ride. Gated entrance, you feel secure on arrival and there's a rather dramatic long drive up to the hotel from the street. Good snorkeling off the beach and easy shore dives with Scuba Du onsite. Restaurants are pretty expensive, particularly breakfast....
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Dear Guest,
Thank you for taking the time to share your feedback from your stay with us at Presidente InterContinental Cozumel. We really appreciate your time.
I am very pleased to learn that you thoroughly enjoyed your stay.
I look forward to welcome you again very soon, to this is “su casa” in Cozumel.
Warmest regards,
Henry Walther
General Manager
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We stayed for 4 nights in a reef room right in front of the beach. I would definitely recommend the reef room for its proximity to the ocean. The walk through the hallways is long and boring. The nice thing about the reef rooms (beside the direct access to the beach) is that the room keys work on both the...
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Dear Guest,
We really apreciated every single word you wrote on your comment, thank you very much for coming and hopefully we can have you back very soon.
Warmest regards,
Henry Walther
General Manager
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Loved our reef room, with the outdoor shower which we used every day! The Spa services are double that of anywhere else. You could spend $60.00 at Playa Azul and get two services huge difference. The main resturant was over priced as well If only the hotel would get a clue, they would make more money and the staff would...
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Dear Guest,
We really apreciated every single word you wrote on your comment, thank you very much for coming and hopefully we can have you back very soon.
Warmest regards,
Henry Walther
General Manager
More
There was nothing ostensibly great about our stay, but nothing horrible either.The service was good, but slow.My only complaints are with the concierge and the spa.
Cozumel is a sleepy town, to say the least, but my boyfriend and I were eager to find some local color and good local seafood. The concierge seemed baffled by our request, and the...
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Dear Guest,
Thank you very much for taking the time for sharing your last November visit. I want to apologies for the experience you had, on that time.
I am sharing all your comments with the concierge team and the Mandara Spa management, in order to make sure this kind of situations won't happen again to any of our guest....
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We had a great time staying here at the Inter Continental, We visited in Aug, and had a wonderful time. Our room was perfect, We Stayed in the Suite with ocean view room 3129, and it was fantastic.
I'm not quite sure why other people have given bad reviews because all we got was pampered. My husband and I would...
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Dear Guest,
Thank you for taking the time to share your feedback from your stay with us at Presidente InterContinental Cozumel. We really appreciate your time.
I am very pleased to learn that you thoroughly enjoyed your stay and that you regard our hotel as luxurius and high class. Thank you sincerely for commending our service team in this regard....
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We enjoyed the Presidente. Everyone was so accomidating and helpful. Our room was great, the breakfeast was wonderful-so much to choose from !Loved the attention to detail . We are snorklers so we enjoyed snorkeling off of the beach with out having to search for a beach or go on a snorkel trip. Would like more US english TV channels...
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Dear valueble Guest,
Thank you very much for sharing your comments about your recent stay with us, we just really apreciated, every single word your wrote I am sharing with my staff all your kind comments.
About the TV channel variety , we are going find out if is posible to add some other channels to the tv list.
Once...
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It was the best vacation we have had in a very long time. The staff was so very friendly and could not do enough for you. The Resort was clean and well kept. The pools were perfect. We got towls and pillows each day for the beach. We will go back to the Presidente because we loved it and the...
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Dear Guest,
We really apreciated every single word you wrote on your comment, thank you very much for coming and hopefully we can have you back very soon.
Warmest regards,
Henry Walther
General Manager
More
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