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All 58 Cozumel hotels

Presidente Inter-Continental Cozumel Resort & Spa

4.5 of 5 Hotel   |   Carretera a Chankanaab km 6.5, Cozumel 77600, Mexico
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91%
Ranked #6 of 58 hotels in Cozumel
A recent review
5 of 5 stars reviewed 1 week ago
Billvail Vail, Colorado
  • Reviews (1,128)
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  • Room tips (315)
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1,128 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (315)
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English first
Vail, Colorado
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Absolute perfection, at a great price during the low season, this resort has it all at your fingertips. While dinner options are aplenty only an $8 cab ride away (at 1/3 the price), everything else is first rate, romantic, exquisite and thoughtful, down to the smallest and lightest touches. I mean the houskeeping staff even make daily towel statues on... More

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Henry W, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you ! We certainly appreciate your comments about your recent stay in our resort, It was a real pleasure served you. Hopefully you we can see you once again in a near future. Warmest regards, Henry Walther General Manager More

Saint Louis, Missouri
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Arrived by taxi from the ferry pier downtown and stayed five nights in an oceanfront room on the second floor (used IHG points). This resort wants to be a 5 star facility but the age and design of it doesn't really lend it to that. It needs some work. We could hear all the rooms around us and all the... More

Was this review helpful? Yes 1
Henry W, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you very much indeed for your comments about your recent stay at the Resort. We always looking forward to have valuable guest like you and meet needs and expectations and your feedback help us very much on this matter, I am sharing your nice comments with all the staff. Hopefully we will see you back again very... More

Atlanta, GA
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

OK, for full disclosure I have to state that we selected this property in order to use IHG Club points, and it was the only choice we had. That said, it was a very fine property. So many activities (scuba, snorkelng, waverunner, kayak, etc) without ever walking off the property. Snorkel right off the beach! Staff is nice, service good.... More

Was this review helpful? Yes 1
Henry W, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Warm Greetings from Presidente InterContinental Cozumel Resort & Spa. Thank you for taking the time to share your comments with us. Your feedback is very valuable and we have taken special note of your pleasant recommendations. We hope to have you back again soon to show you our spirit of constant improvement in our little piece of paradise,... More

Corpus Christi, Texas
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We spent just one night but upgraded to a suite…expensive but worth it for our anniversary. The snorkeling was fantastic off the right side of the beach. Had a delicious Mexican breakfast in the restaurant.

Was this review helpful? Yes 1
Henry W, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you for your recent comments about your recent stay with us. It was a pleasure to have you vacationing with us. We are pleased you enjoyed your room, the hotel beach and the friendliness of our staff. We hope you will come stay with us again in the future. Sincerely, Henry Walther, General Manager More

Hurst, Texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Always relaxed; service oriented; Very good for us with a 9 year old. Great buffet although pricey. Scuba Du took care of our snorkeling trip. Our son had a wonderful pool diving lesson.... And shore snorkeling is always safe and excellent. This is our 3rd time here. Will come again.

Was this review helpful? Yes 1
Henry W, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you very much for your visit and for taking the time to sharing your experience you had. I am sharing your nice comments about our service with Omar and the rest of our staff. We are going to be ready as soon as you decide to come back to our beautiful property, hopefully in a near future.... More

Oklahoma City, Oklahoma
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I really truly love this hotel. 1st off, the beds are fantastic. That alone should make you stay here in Cozumel. Most hotels have "passable" or horrendous mattresses in Cozumel. This place, I sleep like a baby. 2nd, the snorkeling off the "beach" in the roped off area, amazing again. This honestly is our favorite off-beach snorkeling area on the... More

Was this review helpful? Yes
Henry W, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you for taking the time to share your comments. I am very pleased to read your appraisal of our team, services and facilities, and I know my colleagues will be equally pleased to know they all efforts are making a memorable stay for our guest. We certainly look forward to welcoming you back in the very near... More

Atlanta, Georgia
Top Contributor
67 reviews 67 reviews
28 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We are fans of the Intercontinental brand, so we decided to try 3 nigths at the Cozumel Intercontinental, the choice was rigth, the Hotel is amazing, nice size rooms and ours had an extra shower outdoors in a little patio inside of our room, also had a little terrace with chairs and a hammock, I absolutely loved it; The beach... More

Was this review helpful? Yes 2
Henry W, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you, we appreciate your comments about your recent stay in our resort, It was a pleasure to serve you. We are pleased that you enjoyed your room, the hotel beach and the friendliness of our staff. Also, we have taken notes of your pleasant recommendations. We hope you visit us once again in the near future. Sincerely,... More

Tulsa, Oklahoma
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have been visiting the El Presidente for many years and it has always been an amazing vacation. The Staff (especially Maria Panti), accomodations and dining are the best in Cozumel. We would never consider staying anywhere else. Our children (now 11 and 14) also enjoy staying at El Presidente. I can't think of even the smallest criticism and we... More

Was this review helpful? Yes 2
Henry W, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you very much for your visit and for taking the time and share the experience you had at our Resort. I am sharing as well your kind comments about our service with all the team and Maria Luisa who is example of the service commitment. Hopefully we can have you back at your home away from home... More

Fayetteville, Arkansas
Top Contributor
67 reviews 67 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 weeks ago

There are two areas to snorkel right from the "beach". We went snorkelling off property, and found it no better than the reefs at the hotel. The advantage of snorkelling from the hotel is you don't have to spend any time swimming out to get to the reef. When you get tired or cold, you can just go back to... More

Was this review helpful? Yes 1
Henry W, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you for taking the time to share your comments. I am very pleased to read your appraisal of our team, services and facilities, and I know my colleagues will be equally pleased to know their efforts are making a memorable stay for you. As you said our snorkeling areas provides a nice experience with all the comfort... More

Newark, Delaware
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 29, 2014

My sister and I took a Carnival Cruise out of Tampa with a stop in Cozumel for an entire day. We didn’t want to do any excursions so I booked this online via email with a staff member at the resort. I didn’t have to give a credit card number or prepay or anything. I just gave her my name... More

Was this review helpful? Yes 1
Henry W, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you, we appreciate your comments about your recent stay in our resort, It was a pleasure to serve you like always. We are pleased that you enjoyed your room, the hotel beach and the friendliness of our staff. We hope you visit us again in the near future and stay with us for many days, to have... More

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Hotel Summarization (Beta)

What travelers say

  • Dive shop(13)
  • Scuba du(12)
  • Very nice(7)
  • Ocean views(5)
  • Adult pool(4)
  • Room service(4)
  • Cruise ship(3)

Additional Information about Presidente Inter-Continental Cozumel Resort & Spa

Address: Carretera a Chankanaab km 6.5, Cozumel 77600, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Presidente Inter-Continental Cozumel Resort & Spa 4.5*
Reservation Options:
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Also Known As:
Presidente Intercontinental Cozumel Hotel Cozumel
Presidente Intercontinental Cozumel Resort And Spa
Intercontinental Cozumel
El Presidente Cozumel
Cozumel Presidente

916 photos of this hotel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#2 Luxury Hotel in Cozumel #2 On the Beach Hotel in Cozumel
Hotel Class
Official Description (provided by the hotel)
Presidente InterContinental Cozumel Resort & Spa is the perfect balance of energy and ease. Adventurers love the scuba centre and nearby Chankanaab Park. Bringing the kids? The resort s Chiqui Club will keep them busy all day. When you want a slightly slower pace, you can head for our stretch of white sand, the exotic Mandara Spa or Cozumel s shops.After a 25 million dollar investment, this resort offers upgraded facilities and a unique vacation experience for the discerning traveler. The place to discover three experiences: great Dive, unique Spa treatments and Golf. ... more   less 
Number of rooms
220

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