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All 57 Cozumel hotels

Presidente Inter-Continental Cozumel Resort & Spa

4.5 of 5 Hotel   |   Carretera a Chankanaab km 6.5, Cozumel 77600, Mexico
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Ranked #5 of 57 hotels in Cozumel
A recent review
5 of 5 stars reviewed yesterday
lvvacations Washington, D.C.
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1,082 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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English first
Washington, D.C.
Top Contributor
85 reviews 85 reviews
25 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is not a normal vacation for me, relaxing at one hotel for a number of days...but after the wonderful time at Presidente I might have to change. First, the basics. Our room was comfortable and spacious and clean. My son totally enjoyed the seat hammock on our deck and the hammock on the beach. The hotel was pretty full... More

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Norwalk, Ohio
Contributor
11 reviews 11 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I just returned from 7 days at the Presidente in Cozumel. We had a great time and were very happy with everything. We stayed at the resort for all our dining. We felt the food was good in terms of price, quantity, taste and selection. We had the breakfast buffet daily and enjoyed it. We also enjoyed the very laid... More

Was this review helpful? Yes 2
Henry W, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, We really apreciated every single word you wrote on your comments, as you said our staff is a great team always providing the best services, and our facilities like the towels make easier the guest experience. Thank you very much again and hopefully, we can have you back very soon. To this, "su casa" in Cozumel island. Warmest... More

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Had a wonderful time at the Presidente - InterContinental in Cozumel. The service was impeccable. The resort views breathtaking. Great activities on site, especially the snorkeling. Back in June for more.

Was this review helpful? Yes 2
Henry W, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you very much indeed for your comments about your stay at the Resort. We always looking forward to have valuable guest like you and meet needs and expectations and your feedback help us very much on this matter, I am sharing your nice comments with all the staff. We can wait to see you again at this... More

Raleigh, North Carolina, United States
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I had been going to Presidente Inter-Continental in Cozumel since the early 90's. It was my favorite place on earth, but sadly it is not what it used to be. It is listed as a 5 star hotel, but probably now only 3 1/2 or 4 at best. The hotel needs a lot of repairs and updating. When we got... More

Was this review helpful? Yes 2
Henry W, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Warm Greetings from Presidente InterContinental Cozumel Resort & Spa! We would like to thank you for taking your time and post your comments on TripAdvisor; believe me your feedback is really appreciated, we have taken notes of your pleasant recommendations. We are really sorry for not meeting your expectations; although we never want to read that a guest... More

Lafayette, Louisiana
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Another fabulous week in Paradise, hosted by Presidente'. We had terrific weather and the service at Presidente' was 5 star. We ate and drank on site and couldn't ask for anything better. The water view is stunning and sunsets nightly are unforgettable.

Was this review helpful? Yes 2
Henry W, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you ! We certainly appreciate your comments about your recent stay in our resort, It was a pleasure to serve you like always. We are pleased that you enjoyed your room, the hotel, beach, the beautiful sunset, and the friendliness of our staff. Hopefully you can visit us once again in the near future. Warmest regards, Henry... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Excelente hotel. We loved our stay in it. The staff is outstanding in every way. Since the reception, gardening, room services. Our friends will come for sure. Don't miss the Benedith eggs in the breakfast. Thank for everybody.

Was this review helpful? Yes 2
Henry W, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you ! We certainly appreciate your comments about your recent stay in our resort, It was a real pleasure served you. I will share your nice commets with our staff, we are glad that you enjoy our delicous benedict eggs, delicious! Hopefully we can see you once again in a near future. Warmest regards, Henry Walther General... More

Unicoi, TN
Senior Contributor
42 reviews 42 reviews
14 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I planned a week in Cozumel for the primary purpose of getting our Open Water Scuba Diving Certification (PADI). We had both been to Cozumel decades earlier, and had both stayed at the Presidente at least once. I found that all the things I liked were better, and saw no deterioration in either the physical space (rooms,... More

Was this review helpful? Yes 4
Henry W, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you very much indeed for your comments about your recent stay at our Resort. We apreciate your kind words about our premises and our staff services, your feedback help us very much to keep working and make our best in order to create a great experiences that our guest can rembember for a long time. Hopefully we... More

Boonton, New Jersey
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

The Presidente Inter-Continental Cozumel Resort & Spa is an elegant and clean hotel. The idea that this hotel has a Spa is questionable. I have visited many Spas and what people look for is the experience. The Spa treatment. Here you are at Massage Envy. In fact, Massage Envy treats you better. You don't get to sit and relax when... More

Was this review helpful? Yes 1
Henry W, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Warm Greetings from Presidente InterContinental Cozumel Resort & Spa! We would like to thank you for taking your time and share your comments, believe me your feedback is really appreciated, we have taken notes of your pleasant recommendations. We are really sorry for not meeting your expectations; although we never want to know that one of our guest... More

New York City, New York
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 1 week ago

if your goal is to relax with the family in nice sunny weather on a beach and be away from all the nonsense the world brings you, this hotel is the place. I can't say enough nice things about this place. We have been to this hotel since the mid-nineties and it remains one of my favorite hotels in the... More

Was this review helpful? Yes 3
Henry W, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you for taking the time to share your feedback from your stay with us at Presidente InterContinental Cozumel. We really appreciate your time. I am very pleased to learn that you thoroughly enjoyed your stay, we are glad that a loyal guest like you enjoy our facilities and services for all these years. I look forward to... More

Eden Prairie, MN
Reviewer
4 reviews 4 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Our family chose this resort based on a friend's recommendation. We traveled with our three children, ages 1, 6 and 9. Overall, we had a very nice week and would recommend this resort to others. Pros: 1. Staff was friendly and helpful. 2. The resort never felt crowded or loud. 3. It was nice to have both a pool and... More

Was this review helpful? Yes 2
Henry W, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Warm Greetings from Presidente Intercontinental Cozumel Resort & Spa! We would like to thank you for taking your time and post your comments on TripAdvisor; believe me your feedback is really appreciated in order to provide the best services for our guests. We are taking notes of your kind comments in order to make the necessary arrangements and... More

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Hotel Summarization (Beta)

What travelers say

  • Dive shop(13)
  • Scuba du(12)
  • Very nice(7)
  • Ocean views(5)
  • Adult pool(4)
  • Room service(4)
  • Cruise ship(3)

Additional Information about Presidente Inter-Continental Cozumel Resort & Spa

Address: Carretera a Chankanaab km 6.5, Cozumel 77600, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Cozumel
#2 On the Beach Hotel in Cozumel
#2 Romantic Hotel in Cozumel
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Presidente Inter-Continental Cozumel Resort & Spa 4.5*
Official Description (provided by the hotel):
Presidente InterContinental Cozumel Resort & Spa is the perfect balance of energy and ease. Adventurers love the scuba centre and nearby Chankanaab Park. Bringing the kids? The resort s Chiqui Club will keep them busy all day. When you want a slightly slower pace, you can head for our stretch of white sand, the exotic Mandara Spa or Cozumel s shops.After a 25 million dollar investment, this resort offers upgraded facilities and a unique vacation experience for the discerning traveler. The place to discover three experiences: great Dive, unique Spa treatments and Golf. ... more   less 
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Also Known As:
Presidente Intercontinental Cozumel Resort And Spa
Presidente Intercontinental Cozumel Hotel Cozumel
Presidente Intercontinental Cozumel Hotel
Intercontinental Cozumel
El Presidente Cozumel
Cozumel Presidente
Presidente Intercontinental Cozumel

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