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All 57 Cozumel hotels

Presidente Inter-Continental Cozumel Resort & Spa

4.5 of 5 Hotel   |   Carretera a Chankanaab km 6.5, Cozumel 77600, Mexico
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Ranked #6 of 57 Hotels in Cozumel
A recent review
5 of 5 stars reviewed 6 days ago
casperdenmark Aarhus, Denmark
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1,164 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Aarhus, Denmark
Top Contributor
72 reviews 72 reviews
58 hotel reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed in room 436 which is a twin bed room. A lot of the negative comments were regarding the someward dated character of the hotel and bad service. The hotel is old. But not too old. From the outside the hotel is quite ugly. From the inside though it's dated but definitely not ugly. Our room seems to have been... More

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Temecula
1 review
5 of 5 stars Reviewed 6 days ago NEW

My family and I stayed here for our first family vacation (& honeymoon celebration) and I was impressed from the moment we drove into this beautiful resort hotel! We were greeted and welcomed like VIP's! We had a gorgeous oceanview room which overlooked the beach and it was just perfect. The rooms are large and very clean and comfortable. We... More

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Distrito Federal, Mexico
Top Contributor
67 reviews 67 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed at the hotel for a few days during the 70.3 Ironman race and we had a great time! The beach is hard to top stretching over 500 m with private land and direct access to a reef and crystal clear waters. A divers paradise... The hotel management really understood the priorities for the race with early breakfast (4... More

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Seattle, Washington
Contributor
13 reviews 13 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

This place was wonderful. Though we did not have a beach view the room was quiet and got lots of sun on the back veranda. it was short walk to the Palapa Bar/ Restaurant and the pool was easily accessed. The staff was wonderful! Always ready to help and always smiling. Seemed ready for an opportunity to speak English but... More

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Henry W, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, We really apreciated every single word you wrote on your comments, thank you very much for doing it and hopefully, we can have you back very soon. To this, "su casa" in Cozumel island. Warmest regards, Henry Walther General Manager More

Texarkana, Arkansas
Contributor
14 reviews 14 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Barbie and I have been coming here for well over 30 years. Mostly we fly in for several days, but occasionally we will do a day trip here off a cruise ship. We did this trip a little different than any of our others buy joining the IHG Ambassador Club, which gives you a wide range of additional upgrades including... More

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Henry W, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you very much for your visit and for taking the time and share the experience you had at our Resort. I am sharing as well your kind comments about our service with all the team, specially with Carlos our chief concierge, who is a truly example of our commitment of service. Hopefully we can have you back... More

Contributor
14 reviews 14 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This hotel complex could have gotten an excellent rating but we had a few issues with our room. The room was clean, spacious, and nicely decorated but always had a dampness to it. Our room was an ocean view room on the 2nd level and yet the dampness was so bad that sheets of paper that we had laying on... More

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Henry W, Manager at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Greetings from Presidente InterContinental Cozumel Resort & Spa! We are really sorry for not meeting your expectations on our restaurants, but comments like yours help us to improve or quality and services. Also we are very pleased to learn that you enjoy our facilities, and our beach, as you said we have a wonderful beach area, safe, always... More

New York City, New York
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 3 weeks ago

The Presidente Intercontinental is our favorite, & now, only place we stay in Cozumel each year. A few years ago we were in Cozumel during a hurricane, and the management did everything possible to make us feel safe and cared for. We were told by friends in town that the hotel is one of the safest places on the island... More

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Henry W, Manager at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you for taking the time to share your feedback from your stay with us at Presidente InterContinental Cozumel. We really appreciate your time. I am very pleased to learn that you thoroughly enjoyed your stay. I look forward to welcome you again very soon, to this is “su casa” in Cozumel. Warmest regards, Henry Walther General Manager More

Racine, Wisconsin
Senior Contributor
34 reviews 34 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This place is where you want to stay if you go to Cozumel. The staff is great, the rooms are very clean and they are always working on the grounds to keep the place in perfect condition. My wife and I have stayed here twice now and would not even consider staying anywhere else.

Was this review helpful? Yes
Henry W, Manager at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you for taking the time to share your comments. I am very pleased to read your appraisal of our team, services and facilities, and I know my colleagues will be equally pleased to know they all efforts are making a memorable stay for our guest. We certainly look forward to welcoming you back in the very near... More

texas
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

This is your perfect hotel! The rooms are large and clean. The hotel has a very large beach front with lots of umbrellas - no fighting for a chairs. Snorkeling right at the hotel is the best ! ALL of the restrauants are very good. The service is top notch at all of them. Everyone at the hotel is very... More

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Henry W, Manager at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you, we appreciate your comments about your recent stay in our resort, It was a pleasure to serve you like always. We are pleased that you enjoyed your room, the hotel beach and the friendliness of our staff. We hope you visit us again in the near future. Sincerely, Henry Walther General Manager More

Austin, Texas
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 26, 2014

This is my fourth time at the Presidente, and I wouldn't recommend anywhere else. Their in-house restaurants are very good and their produce is certified to have been washed in purified water. The spa is great, and the in-house dive operator Scuba Du is the best on the island. We also did a deep sea fishing trip booked through Scuba... More

Was this review helpful? Yes 2
Henry W, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you so much for your kind comments regarding your recent stay and impression of the hotel! We appreciate you taking the time to tell us what a positive experience you had!!! We look forward to welcoming you back during your next visit to Cozumel. Cordially, Henry Walther General Manager More

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Hotel Summarization (Beta)

What travelers say

  • Dive shop(13)
  • Scuba du(12)
  • Very nice(7)
  • Ocean views(5)
  • Adult pool(4)
  • Room service(4)
  • Cruise ship(3)

Additional Information about Presidente Inter-Continental Cozumel Resort & Spa

Address: Carretera a Chankanaab km 6.5, Cozumel 77600, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Presidente Inter-Continental Cozumel Resort & Spa 4.5*
Number of rooms: 220
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Also Known As:
Presidente Intercontinental Cozumel Resort And Spa
Presidente Intercontinental Cozumel Hotel Cozumel
Intercontinental Cozumel
El Presidente Cozumel
Cozumel Presidente

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