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All 57 Cozumel hotels

Presidente Inter-Continental Cozumel Resort & Spa

4.5 of 5 Hotel   |   Carretera a Chankanaab km 6.5, Cozumel 77600, Mexico
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Ranked #6 of 57 Hotels in Cozumel
A recent review
5 of 5 stars reviewed yesterday
Glenn G Texarkana, Arkansas
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1,159 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (328)
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English first
Texarkana, Arkansas
Contributor
13 reviews 13 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Barbie and I have been coming here for well over 30 years. Mostly we fly in for several days, but occasionally we will do a day trip here off a cruise ship. We did this trip a little different than any of our others buy joining the IHG Ambassador Club, which gives you a wide range of additional upgrades including... More

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Contributor
14 reviews 14 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

This hotel complex could have gotten an excellent rating but we had a few issues with our room. The room was clean, spacious, and nicely decorated but always had a dampness to it. Our room was an ocean view room on the 2nd level and yet the dampness was so bad that sheets of paper that we had laying on... More

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Henry W, Manager at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Greetings from Presidente InterContinental Cozumel Resort & Spa! We are really sorry for not meeting your expectations on our restaurants, but comments like yours help us to improve or quality and services. Also we are very pleased to learn that you enjoy our facilities, and our beach, as you said we have a wonderful beach area, safe, always... More

New York City, New York
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago

The Presidente Intercontinental is our favorite, & now, only place we stay in Cozumel each year. A few years ago we were in Cozumel during a hurricane, and the management did everything possible to make us feel safe and cared for. We were told by friends in town that the hotel is one of the safest places on the island... More

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Henry W, Manager at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you for taking the time to share your feedback from your stay with us at Presidente InterContinental Cozumel. We really appreciate your time. I am very pleased to learn that you thoroughly enjoyed your stay. I look forward to welcome you again very soon, to this is “su casa” in Cozumel. Warmest regards, Henry Walther General Manager More

Racine, Wisconsin
Senior Contributor
33 reviews 33 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This place is where you want to stay if you go to Cozumel. The staff is great, the rooms are very clean and they are always working on the grounds to keep the place in perfect condition. My wife and I have stayed here twice now and would not even consider staying anywhere else.

Was this review helpful? Yes
Henry W, Manager at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you for taking the time to share your comments. I am very pleased to read your appraisal of our team, services and facilities, and I know my colleagues will be equally pleased to know they all efforts are making a memorable stay for our guest. We certainly look forward to welcoming you back in the very near... More

texas
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This is your perfect hotel! The rooms are large and clean. The hotel has a very large beach front with lots of umbrellas - no fighting for a chairs. Snorkeling right at the hotel is the best ! ALL of the restrauants are very good. The service is top notch at all of them. Everyone at the hotel is very... More

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Henry W, Manager at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you, we appreciate your comments about your recent stay in our resort, It was a pleasure to serve you like always. We are pleased that you enjoyed your room, the hotel beach and the friendliness of our staff. We hope you visit us again in the near future. Sincerely, Henry Walther General Manager More

Austin, Texas
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is my fourth time at the Presidente, and I wouldn't recommend anywhere else. Their in-house restaurants are very good and their produce is certified to have been washed in purified water. The spa is great, and the in-house dive operator Scuba Du is the best on the island. We also did a deep sea fishing trip booked through Scuba... More

Was this review helpful? Yes 2
Henry W, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you so much for your kind comments regarding your recent stay and impression of the hotel! We appreciate you taking the time to tell us what a positive experience you had!!! We look forward to welcoming you back during your next visit to Cozumel. Cordially, Henry Walther General Manager More

Corpus Christi, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

El Presidente is the only place to stay in Cozumel. The staff is amazing and wonderful. We wanted to go parasailing while we were there, unfortunately all the places we contacted were booked. The staff was able to get us a team to take us out parasailing and the picked us up right at the hotel dock. The food is... More

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Henry W, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you so much for your remarks about our hotel. We totally appreciate your kind comments. It’s great to see you liked our rooms, restaurants and service. We are looking forward to welcoming you back very soon. Cordially, Henry Walther General Manger More

London, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I recently traveled to Cozumel and stayed at the Presidente Inter-Continental resort for some much needed relaxation and diving. I am also an IHG member and stay at Intercontinental properties regularly. Getting there: 20 minutes from Cozumel airport. Cab from the airport is $20. If you fly into Cancun and want an excellent experience look for www.mayair.com which is a... More

Was this review helpful? Yes 4
Henry W, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you for taking the time to share your very nice and well apointed description about your stay with us at Presidente InterContinental Cozumel, we really appreciate your time. I am very pleased to learn that you thoroughly enjoyed your stay. I look forward to welcome you again very soon, to this “su casa” in Cozumel. Warmest regards,... More

Scottsdale, Arizona, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

This was my second time to stay at the Presidente Inter-Continental in Cozumel. We also hosted our wedding of 50 guests at the hotel. From the beginning to the end of our stay everything was fabulous! The hotel is located on a gorgeous stretch of beach and reef, with great swimming and snorkeling right off the beach of the hotel.... More

Was this review helpful? Yes
Henry W, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you for taking the time to share your feedback of Presidente InterContinental Cozumel on TripAdvisor. I am very pleased to learn how much you enjoy your stay with us. I sincerely appreciate your comments concerning our service, food and location; we understand the importance this plays in ensuring your experience exceeds your expectations. I will share your... More

Denver, Colorado
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and I recently traveled to Cozumel and stayed at the Presidente Inter-Continental resort. We went for some much needed relaxation and diving. Getting there: This hotel is about 5-10 minutes south of town by automobile and 20 minutes from the airport. We rented a car from the airport and made the drive easily. I get lost often, but... More

Was this review helpful? Yes 1
Henry W, Manager at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you so much for your kind comments regarding your recent stay and impression of the hotel! We appreciate you taking the time to tell us what a positive experience you had. I’m pleased to learn we provided a flawless experience through the duration of your stay at Presidente InteContinental Cozumel. Also I’m glad about your kind recommendation... More

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Hotel Summarization (Beta)

What travelers say

  • Dive shop(13)
  • Scuba du(12)
  • Very nice(7)
  • Ocean views(5)
  • Adult pool(4)
  • Room service(4)
  • Cruise ship(3)

Additional Information about Presidente Inter-Continental Cozumel Resort & Spa

Address: Carretera a Chankanaab km 6.5, Cozumel 77600, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Presidente Inter-Continental Cozumel Resort & Spa 4.5*
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Also Known As:
Presidente Intercontinental Cozumel Resort And Spa
Presidente Intercontinental Cozumel Hotel Cozumel
Intercontinental Cozumel
El Presidente Cozumel
Cozumel Presidente

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