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All 57 Cozumel hotels

Presidente Inter-Continental Cozumel Resort & Spa

4.5 of 5 Hotel   |   Carretera a Chankanaab km 6.5, Cozumel 77600, Mexico
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Presidente Inter-Continental Cozumel Resort & Spa
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Ranked #6 of 57 Hotels in Cozumel
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
JG3-777 Bentonville
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1,233 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bentonville
Top Contributor
75 reviews 75 reviews
6 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars NEW

This resort is amazing. Cozumel is great, we felt safe walking around after dark, which we cannot say about all of the places we have been. The hotel is very nicely kept inside and out, the rooms are equally well kept. All of the employees are attentive, when we were checking out a young man saw us from across the... More 

Was this review helpful? Yes 3
Arlington, Virginia
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We've stayed at the Presidente 6 times since our first trip in 2001. We've tried a handful of other islands in the Carribean (all in mid-February) but we always seem to come back to Cozumel and the Presidente. The resort is consistently luxurious. You never want for anything - service, food, your room, helpful and friendly staff - all are... More 

Was this review helpful? Yes 2
Henry W, Manager at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you so much for your kind comments regarding your recent stay and impression of the hotel! We appreciate you taking the time to tell us what a positive experience you had!!! We look forward to welcoming you back during your next visit to Cozumel. Cordially, Henry Walther General Manager More 

Madison, Wisconsin
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

First, El Presidente is a very special place to stay in Cozumel. My wife and I have been staying there since 1995 (except for 2 years after Hurricane Wilma) when the hotel was under repair and for renovations. Overall, the hotel is beautiful, both in structure and grounds. Its location, which is just a short taxi ride South from San... More 

Was this review helpful? Yes 2
Henry W, Manager at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you for taking the time to share your feedback from your recent stay with us at Presidente InterContinental Cozumel. I am very pleased to learn that you thoroughly enjoyed your stay and that you regard our hotel to be one of the best hotels. Thank you sincerely for commending our service team in this regard. Your kind... More 

Ramsey, New Jersey
Top Contributor
122 reviews 122 reviews
24 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

A little lengthy review but thorough, so be prepared... We've been wanting to come to Cozumel for a vacation ever since we did a day-trip here while on our Honeymoon in Mexico. Being IHG members, we were happy to see the Intercontinental on the island, and we could NOT be any happier with this place. We have DEFINITELY found our... More 

Was this review helpful? Yes 1
Henry W, Manager at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you so much for your remark about our hotel as a wonderful place to stay. We feel very proud about your kind comments and It is so great to see you enjoyed our rooms and services. Thank you as well for pointing out the service received by our staff. Hopefully, we can have you back every time... More 

Frisco, Texas, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

Wife and I loved our stay here! Fabulous in every way. Large beautiful Room and perfectly manicured Pool and Beach area. Massage at the Spa was just the perfect relaxing moment! We are staying here again on our next Cozumel trip!

Was this review helpful? Yes
Henry W, Manager at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, We really apreciated every single word you wrote on your comment, thank you very much for coming and hopefully we can have you back very soon. Warmest regards, Henry Walther General Manager More 

Senior Contributor
22 reviews 22 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Our family stayed there for a long week end. We loved the experience in general. The view fron the room and the ocean restaurant is stunning. you can snorkel directly in the small beach of the hotel and you'll love it. The food is good not exceptional and quite expensive.

Was this review helpful? Yes
Henry W, Manager at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you ! We certainly appreciate your comments about your recent stay in our resort, It was a real pleasure served you. Hopefully you we can see you once again in a near future. Warmest regards, Henry Walther General Manager More 

Tombali Region, Guinea-Bissau
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I were recommended this hotel for a relaxing get away. We have stayed in Cozumel several times and this was by far the nicest hotel. We had a reef room which has direct beach access and a nice size room. Staff was friendly and accommodating. We plan on returning as soon as we can. Loved it!

Was this review helpful? Yes
Henry W, Manager at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you very much for your visit and for taking the time and share the experience you had at our Resort. I am sharing as well your kind comments about our service with all the team. As you wrote, our beach front rooms has one of the best views of the Mexican Caribbean. Hopefully we can have you... More 

Pittsburgh, Pennsylvania
Contributor
16 reviews 16 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

My family was visiting Cozumel for the day while on cruise. We had 2 older adults with us and a 7 month old so we were not looking for a traditional beach club. The Intercontinental Presidente day rate looked like a great option for us. The day rate includes access to a poolside room and $45.00 in food/beverage credit to... More 

Was this review helpful? Yes 1
Henry W, Manager at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you for your praise and feedback from your recent stay with us. We were delighted that we exceeded your expectations from our beautiful resort. I am proud to learn that our colleagues were successful in providing you with a truly memorable experience and that we made you feel welcome. Also your feedback help us to provide the... More 

Lexington, Kentucky
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed a week at the Presidente Cozumel Resort and I would highly recommend it. The grounds are huge and well maintained; every staff member always meets you with a smile and a kind word. We had most meals on the property (get the breakfast included with the room rate to save money). The dinner portions were large enough for... More 

Was this review helpful? Yes
Henry W, Manager at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you for your praise and feedback from your recent stay with us. We were delighted that we exceeded your expectations from our beautiful resort. I am proud to learn that our colleagues were successful in providing you with a truly memorable experience and that we made you feel welcome. Thank you! We look forward to welcoming you... More 

Niles, Michigan
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our first time in Cozumel and we feel that we chose the correct place to stay. The resort staff were by far some of the nicest that we have experienced in all of our travels. We wish we could remember all the names of the people at the front desk that were so helpful. A few we do... More 

Was this review helpful? Yes
Henry W, Manager at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you, we appreciate your comments about your recent stay in our resort, It was a pleasure to serve you like always. We are pleased that you enjoyed your room, the hotel beach and the friendliness of our staff. We are sharing your nice comments with Sergio, Anneth, Carla and Maria, they are an example of hard work... More 

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Hotel Summarization (Beta)

What travelers say

  • Dive shop(13)
  • Scuba du(12)
  • Very nice(7)
  • Ocean views(5)
  • Adult pool(4)
  • Room service(4)
  • Cruise ship(3)

Additional Information about Presidente Inter-Continental Cozumel Resort & Spa

Address: Carretera a Chankanaab km 6.5, Cozumel 77600, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Presidente Inter-Continental Cozumel Resort & Spa 4.5*
Number of rooms: 220
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Also Known As:
Presidente Intercontinental Cozumel Hotel Cozumel
Presidente Intercontinental Cozumel Resort And Spa
Intercontinental Cozumel
El Presidente Cozumel
Cozumel Presidente
Hotel Style:
#2 Luxury Hotel in Cozumel
#2 On the Beach Hotel in Cozumel

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