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Presidente Inter-Continental Cozumel Resort & Spa

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Carretera a Chankanaab km 6.5, Cozumel 77600, Mexico
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Presidente Inter-Continental Cozumel Resort & Spa
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1,423 Reviews from our TripAdvisor Community

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Minnetonka, Minnesota
Level Contributor
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

I believe the Prez has easily the best hotel snorkeling on the island. If that's what you want to do this is the place. I also love the location, out of town but not very. Jazmin the restaurant hostess is a long time friend of the family. If you go there say hi to her from Alex, Mimi, Ella and... More 

Helpful?
Thank Alex C
Andres G, General Manager at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, We appreciate that you share your experience at our Resort, I´m glad that you enjoyed your time at our property. I will share your comments with Jazmin at our Caribeño Restaurant. We look forward to welcome you again once more at Cozumel paradise! Andres García Ricard General Manager More 

Seattle, Washington
Level Contributor
182 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Beachfront location with onsite SCUBA (SCUBA DU - separate review) and dock. Luxurious, spacious ocean view suite, with a huge shower and separate tub. Staff is friendly, intuitive and appear immediately if you need them. Their main restaurant, open to the ocean air, was our favorite, but if it's too windy there are inside options. We tried, and liked the... More 

Helpful?
1 Thank SR22
Andres G, General Manager at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear guest, On behalf of all our staff we would like to thank you for posting a review of your stay. We are pleased that you enjoyed our Resort and Restaurants, It was a pleasure to serve you. Hopefully you we can see you once more. Kind Regards, Andres Garcia Ricard General Manager More 

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We came here for our honeymoon. It is the BEST place to stay! Most polite, accommodating, and respectful staff. ESPECIALLY Coline from the concierge. She surprised us with something extra special for my husbands birthday. Great location, super private and classy.

Helpful?
1 Thank Rachel K
Andres G, General Manager at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear guest, Regards from sunny Cozumel! I would like to thank you for taking the time to share your comments about your recent stay. I´m glad to know that Coline made your experience more enjoyable, and that you could enjoy our Resort during such specials occasions as you honeymoon and your husband birthday. We hope to see you back once... More 

Paris, France
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Room was perfect. Maid service was awesome. Really enjoyed the quiet surroundings. If we wanted the night life we went into town. The only problem we had was that we opted to rent a car from Hertz at the airport. We will never do that again. Hertz was unprofessional and ripped us off. Won't ever do that again!

Helpful?
4 Thank Seaul8ter
Andres G, General Manager at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you for posting your reviewing from your recent stay at Cozumel! I am very glad that our staff was friendly and helpful so your stay was more comfortable. We look forward to welcoming you soon. Kind Regards Andres García Ricard General Manager More 

Mexico City, Mexico
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife, my two kids (ages 6 and 9) and myself recently returned from a 4-night stay at the Presidente Inter-Continental Cozumel where we had a wonderful time. Let me start by praising the resort's location as it is relatively close to town but at the same time it feels very private and tucked away from all the noise from... More 

Helpful?
4 Thank Joaquin L
Andres G, General Manager at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear guest, Regards from sunny Cozumel! I would like to thank you for taking the time to share your comments about your recent stay. I´m glad to know that you had a great stay with your family at our Resort. It´s good to know that our staff made your experience very pleasant, and that you liked our Caribeño as well... More 

Warren, Ohio
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I just got back 2 days ago,this is the best resort we have ever been to. The staff at the front desk is outstanding. David goes beyond the call of duty to help you with anything you need. The hostess Yazmin at the El Caribeno restaurant is so nice and also goes beyond the call of duty,She... More 

Helpful?
3 Thank fshaffer46
Andres G, General Manager at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you for sharing your review about your stay, it´s always nice to know that you enjoyed your time at our Resort!. I´m glad our staff was able to help you during your stay, I will share your comments with Yazmin an Manuel. Hope to see you soon again, Andres Garcia Ricard General Manager More 

02067
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I stayed here 14 January - 21 January and we both found it to be a perfect place to relax and enjoy ourselves. We caught a shuttle bus from the airport along with other vacationers staying at other resorts and hotels. Our arrival was impressive to not only ourselves but also the other passengers who had seen... More 

Helpful?
1 Thank copkido
Andres G, General Manager at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you for sharing your experience at our Resort, we appreciate it. I´m glad that you enjoyed your time at our property and that our staff was been able to give you an upgrade since we had availability trough your stay. The iguanas are also a part of our Resort, day and night they will surprise you anywhere.... More 

Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This was our 5th visit to the Presidente and once again, it was a lovely stay as usual. I understand renovations are coming and those will be appreciated but you cannot beat the gorgeous location and lovely staff. Iliana at the front desk was warm and extremely helpful with anything we needed. She definitely made our stay more comfortable. Manuel... More 

Helpful?
1 Thank blastie2016
Andres G, General Manager at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, First of all we would like to thank you for keep choosing us for your vacations. I´m very glad you continue to enjoy and have an amazing time at our Resort. It´s nice to know that our staff made you stay better by helping you, we will share your comments with Iliana, Manuel and Alejandro in order for... More 

Omaha, Nebraska
Level Contributor
52 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

the el presedente hotel was one of the fist luxurious hotels on the island, the owner also has hotels in cancun, the rooms are big and so nice, and luxurious...the service is as good as it gets,with taxis on standby outside to take you anywhere, unless you are a little athletic,its a long way into town to walk, so a... More 

Helpful?
Thank raymond h
Andres G, General Manager at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you for choosing and reviewing us for your recent stay at Cozumel! I am very glad to see that make your stay memorable and and that our staff was friendly and helpful. We hope next time you can try our dinner Restaurants, I´m sure you will enjoy them as much as breakfast at Caribeño they also have... More 

San Francisco, California
Level Contributor
66 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Have stayed here 3 other times and loved it. But the hotel is aging and they are doing a renovation starting in may. I would definitely stay here again but would not pay a 5 star price until the renovations are done. Given all...the location is 10 star and the service is 5 star. This applies to everything...room service, spa,... More 

Helpful?
Thank cheryl t
Andres G, General Manager at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear guest, Thank you for choosing Presidente InterContinental Cozumel Spa and Resort for your recent stay. We are pleased that you enjoyed our Resort, It was a pleasure to serve you and make your star more comfortable. It´s really appreciated your review about your stay in order to improve our service. We hope you can visit us soon. Regards, Andres... More 

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