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All 57 Cozumel hotels

Presidente Inter-Continental Cozumel Resort & Spa

4.5 of 5 Hotel   |   Carretera a Chankanaab km 6.5, Cozumel 77600, Mexico
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Presidente Inter-Continental Cozumel Resort & Spa
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Ranked #6 of 57 Hotels in Cozumel
A recent review
5 of 5 stars reviewed 1 week ago
Michele M Villa Park, Illinois, United States
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1,174 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Villa Park, Illinois, United States
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

I would have to say this is the number one hotel/resort to stay at on the island. Not to mention the fact that they have a stellar scuba shop and diving center. The food was great, beds were soft and luxurious, and the resort was beautiful!

Was this review helpful? Yes 1
Henry W, Manager at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you ! We certainly appreciate your comments about your recent stay in our resort, It was a real pleasure served you. Hopefully you we can see you once again in a near future. Warmest regards, Henry Walther General Manager More

1 review
5 of 5 stars Reviewed 1 week ago

We just returned from a marvelous vacation here at the Presidente! This hotel is is a gorgeous, well-maintained property. From the verdant jungle-like entry drive toward the porte cochere, to the beautiful lobby and public areas, it is an awesome experience! When you proceed to the room, you are again awe struck by the view of the beach and reef... More

Was this review helpful? Yes
Henry W, Manager at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you very much for your visit and for taking the time to sharing your experience you had. I am sharing your nice comments about our service with our staff and Scuba Du. We are going to be ready as soon as you decide to come back to our beautiful property, hopefully in a near future. Warmest regards,... More

Dallas, Texas
1 review
5 of 5 stars Reviewed 1 week ago

The short version: This is one of the oldest hotels in Cozumel, but the grounds and rooms are well maintained and modern with comfortable beds and nice bathrooms. Breakfast buffet every day was excellent and we ate most meals at the hotel. The service was friendly and very attentive. The details: There are no real 5-star hotels in Cozumel, as... More

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Henry W, Manager at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you for taking the time to share your comments. I am very pleased to read your appraisal of our team, services and facilities, and I know my colleagues will be equally pleased to know their efforts are making a memorable stay for you. As you described our staff is always attentive and professional, and our restaurants offers... More

Burleson, Texas, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am writing this review from the most comfortable bed, in the most relaxing room, in the most luxurious resort in all of Cozumel. My husband and I planned our honeymoon at another resort in Cozumel. We had to checkout of the Cozumel Palace early because of the awful service. They tried their hardest to ruin our honeymoon. Luckily, my... More

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Henry W, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you for taking the time to share your very nice and well apointed description about your stay with us at Presidente InterContinental Cozumel, we really appreciate your time. I am very pleased to learn that you thoroughly enjoyed your stay and we made an exceptional honeymoon for you. We know how important are this special days and... More

Tyler, Texas
Contributor
16 reviews 16 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were very pleased with both the accommodations and the attention we received from the all of the staff. We felt valued as IHG platinum members in the way we were welcomed and upgraded at checkin (one of my issues with the former Priority Club, now IHG program, is how elite status doesn't seem to be valued much or is... More

Was this review helpful? Yes
Henry W, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Greetings from Presidente InterContinental Resort and Spa. We certainly appreciate your comments about your recent stay in our resort, It was a real pleasure served you. Our goal is always provide the best experience for our guests, and we are sure that the small details make great stays. Thank you ! Hopefully you we can see you once... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

From the concierge service to the maid service...OUTSTANDING! Very nice property with all the amenities and close to town for that adventure. We would highly recommend this property to any and all! Much better attitude and service than in Eastern Caribbean (Bahamas).

Was this review helpful? Yes 1
Henry W, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you for have been writing and have been sharing your comments. I am very pleased to read your appraisal of our team services and facilities. I certainly know my colleagues will be equally pleased to know their efforts are making a memorable stay for you. We certainly look forward to welcoming you back very soon. Cordially, Henry... More

Aarhus, Denmark
Top Contributor
72 reviews 72 reviews
58 hotel reviews
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed in room 436 which is a twin bed room. A lot of the negative comments were regarding the someward dated character of the hotel and bad service. The hotel is old. But not too old. From the outside the hotel is quite ugly. From the inside though it's dated but definitely not ugly. Our room seems to have been... More

Was this review helpful? Yes 1
Henry W, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you, we appreciate your comments about your recent stay in our resort, It was a pleasure to serve you. We are pleased that you enjoyed your room, the hotel beach and the friendliness of our staff. Also your feedback is really appreciated, we have taken notes of your pleasant recommendations to improve our services. We hope you... More

Temecula
1 review
5 of 5 stars Reviewed 3 weeks ago

My family and I stayed here for our first family vacation (& honeymoon celebration) and I was impressed from the moment we drove into this beautiful resort hotel! We were greeted and welcomed like VIP's! We had a gorgeous oceanview room which overlooked the beach and it was just perfect. The rooms are large and very clean and comfortable. We... More

Was this review helpful? Yes
Henry W, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Greetings from Cozumel! Thank you very much indeed for your comments about your stay at the Resort. We always looking forward to have valuable guest like you and meet needs and expectations and your feedback help us very much on this matter. I am sharing your nice comments with all the staff. We can wait to see you... More

Distrito Federal, Mexico
Top Contributor
67 reviews 67 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We stayed at the hotel for a few days during the 70.3 Ironman race and we had a great time! The beach is hard to top stretching over 500 m with private land and direct access to a reef and crystal clear waters. A divers paradise... The hotel management really understood the priorities for the race with early breakfast (4... More

Was this review helpful? Yes 1
Henry W, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Warm Greetings from Presidente InterContinental Cozumel Resort & Spa! We would like to thank you for taking your time and share your comments, believe me your feedback is really appreciated, we have taken notes of your pleasant recommendations. As you wrote, our management team is always looking forward to provide the best services and experiences, we know how... More

Seattle, Washington
Contributor
15 reviews 15 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This place was wonderful. Though we did not have a beach view the room was quiet and got lots of sun on the back veranda. it was short walk to the Palapa Bar/ Restaurant and the pool was easily accessed. The staff was wonderful! Always ready to help and always smiling. Seemed ready for an opportunity to speak English but... More

Was this review helpful? Yes
Henry W, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, We really apreciated every single word you wrote on your comments, thank you very much for doing it and hopefully, we can have you back very soon. To this, "su casa" in Cozumel island. Warmest regards, Henry Walther General Manager More

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Hotel Summarization (Beta)

What travelers say

  • Dive shop(13)
  • Scuba du(12)
  • Very nice(7)
  • Ocean views(5)
  • Adult pool(4)
  • Room service(4)
  • Cruise ship(3)

Additional Information about Presidente Inter-Continental Cozumel Resort & Spa

Address: Carretera a Chankanaab km 6.5, Cozumel 77600, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Presidente Inter-Continental Cozumel Resort & Spa 4.5*
Number of rooms: 220
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Also Known As:
Presidente Intercontinental Cozumel Resort And Spa
Presidente Intercontinental Cozumel Hotel Cozumel
Intercontinental Cozumel
El Presidente Cozumel
Cozumel Presidente

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