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All 57 Cozumel hotels

Presidente Inter-Continental Cozumel Resort & Spa

4.5 of 5 Hotel   |   Carretera a Chankanaab km 6.5, Cozumel 77600, Mexico
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Ranked #8 of 57 Hotels in Cozumel
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Rick S Racine, Wisconsin
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1,211 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Racine, Wisconsin
Senior Contributor
38 reviews 38 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My wife and I have been here three times now and have enjoyed it more each time. The place is so clean and well taken care of, and the staff is so professional and personable. When we left this last time it actually felt like I was leaving a good friend. Jhonni at the front desk and Carlos, the Guest... More 

Was this review helpful? Yes 1
Los Angeles, California
2 reviews
5 of 5 stars Reviewed 1 week ago

My wife and I stayed at the Presidente Inter-Continental Cozumel Resort & Spa for 8 nights at the end of December. We enjoyed every minute of our stay. Great rooms, beach & food...We will be back next year...

Was this review helpful? Yes 4
Henry W, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you, we appreciate your comments about your recent stay in our resort, It was a pleasure to serve you. We are pleased that you enjoyed your room, the hotel beach and the friendliness of our staff. We hope you visit us once again in the near future. Sincerely, Henry Walther General Manager More 

Winnipeg
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

We went to Cozumel for a real vacation, relaxing and doing what we wanted, when we wanted. We got exactly what we went for. The hotel is very lovely. Shows its sixties architecture quite well and our rooms were updated quite nicely. Lots of storage space. Staff is very friendly and yet maintains your privacy. We had zero trouble with... More 

Was this review helpful? Yes 1
Henry W, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you for taking the time to share your comments. I am very pleased to read your appraisal of our team, services and facilities, and I know my colleagues will be equally pleased to know their efforts are making a memorable stay for our guest. We certainly look forward to welcoming you back in the very near future.... More 

Buford, GA
Top Contributor
65 reviews 65 reviews
25 hotel reviews
109 helpful votes 109 helpful votes
5 of 5 stars Reviewed 1 week ago

The Intercontinental is simply the best luxury hotel in Cozumel--not an all-inclusive hotel that emphasizes all you can eat and drink buffets of mediocre food and beverage--the Intercontinental is a quiet oasis in Cozumel! It has an excellent location, just down the road from the city center in the south hotel zone. A wide expanse of ocean front rooms and... More 

Was this review helpful? Yes 1
Henry W, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you so much for your remark about our hotel as perfect. We feel very proud about your kind comments and It is so great to see you enjoyed our rooms and services, as you said our restaurants offers a wide variety of food with the best quality. Thank you as well for pointing out the service received... More 

Montreal, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We had an excellent and delightful stay. The staff was very friendly and accommodating. As an example, I had a knee injury and needed ice packs every 2 hours which I had no trouble to get from the great staff. The rooms were kept quite clean, and especially the towels, which were high quality. Some areas that need improvement are... More 

Was this review helpful? Yes 1
Henry W, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you for have been writing and have been sharing your comments. I am very pleased to read your appraisal of our team services and facilities. I certainly know my colleagues will be equally pleased to know their efforts are making a memorable stay for you. Also your feedback help us to provide better services for our guests.... More 

Fulshear, Texas
Senior Contributor
44 reviews 44 reviews
10 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This hotel has been putting the competition on the island to shame for well over 20 years now. First of all, the facilities are gorgeous. You'll always get a hot shower, you won't find ants streaming into your bathroom, and you'll love all the beautiful stonework and lush landscaping throughout the property. The staff is OUTSTANDING at Presidente. Kery, who... More 

Was this review helpful? Yes 1
Henry W, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you very much indeed for your comments about your stay at the Resort. We always looking forward to have valuable guest like you and meet needs and expectations and your feedback help us very much on this matter, I am sharing your nice comments with all the staff and Kery, who always have new adventures for our... More 

Grand Rapids, Michigan
1 review
5 of 5 stars Reviewed 3 weeks ago

We asked a random taxi driver's opinion regarding the best hotel on the Island. He said right away it was the Presidente. Every year the place gets better. The food is great. The hosts are attentive. Great snorkeling and beach. Best place on the island to base diving out of.

Was this review helpful? Yes
Henry W, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you for taking the time to share your feedback from your stay with us at Presidente InterContinental Cozumel. We really appreciate your time. I am very pleased to learn that you thoroughly enjoyed your stay. I look forward to welcome you again very soon, to this is “su casa” in Cozumel. Warmest regards, Henry Walther General Manager More 

Eden Prairie, Minnesota
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The quality of this resort is amazing. This resort is quiet, but is very family friendly. It is out of the hubbub of the town, San Miguel, and is a short car ride away. The service is absolutely outstanding, and the workers are very friendly. The food is great, and usually has different cuisine buffets and live music or dancing.... More 

Was this review helpful? Yes 2
Henry W, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you for choosing to stay at Presidente InterContinental Cozumel Resort & Spa and for taking the time to post a review of your recent stay. I am very pleased to read that you thoroughly enjoyed your stay. Thank you sincerely for commending our service team in this regard. Your kind recognition will be very well received. We... More 

Washington DC, District of Columbia
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

If you scuba or snorkel, this is a great hotel. The location is perfect, with diving and snorkeling literally steps from your room. Service is surprisingly good. Everyone makes a real effort. Two negatives; other than an elaborate breakfast buffet, the food options at the hotel are limited, bland and overpriced. Second, the intermittent internet service is a huge frustration... More 

Was this review helpful? Yes 1
Henry W, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you ! We certainly appreciate your comments about your recent stay in our resort, It was a real pleasure served you. Thank you for your feedback, comments like yours help us to provide better experiences for our guests. Hopefully you we can see you once again in a near future. Warmest regards, Henry Walther General Manager More 

Apple Valley, California
Senior Reviewer
6 reviews 6 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

we arrived and were greeted right from the guard gate by friendly employees. Our ocean view suite was great and had a beautiful view! The beach was quiet and not crowded. The staff seemed to take pride in there jobs and never stopped to make the resort beautiful and clean! Snorkeling rt from their three piers was a plus and... More 

Was this review helpful? Yes 2
Henry W, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you for taking the time to share your comments. I am very pleased to read your appraisal of our team, services and facilities, and I know my colleagues will be equally pleased to know their efforts are making a memorable stay for our guest. We certainly look forward to welcoming you back in the very near future.... More 

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Hotel Summarization (Beta)

What travelers say

  • Dive shop(13)
  • Scuba du(12)
  • Very nice(7)
  • Ocean views(5)
  • Adult pool(4)
  • Room service(4)
  • Cruise ship(3)

Additional Information about Presidente Inter-Continental Cozumel Resort & Spa

Address: Carretera a Chankanaab km 6.5, Cozumel 77600, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Presidente Inter-Continental Cozumel Resort & Spa 4.5*
Number of rooms: 220
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Also Known As:
Presidente Intercontinental Cozumel Hotel Cozumel
Presidente Intercontinental Cozumel Resort And Spa
Intercontinental Cozumel
El Presidente Cozumel
Cozumel Presidente
Hotel Style:
#2 Luxury Hotel in Cozumel
#4 On the Beach Hotel in Cozumel

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