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All 56 Cozumel hotels

Presidente Inter-Continental Cozumel Resort & Spa

4.5 of 5 Hotel   |   Carretera a Chankanaab km 6.5, Cozumel 77600, Mexico
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Ranked #6 of 56 hotels in Cozumel
A recent review
5 of 5 stars reviewed yesterday
Steven W Austin, Texas
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1,152 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (326)
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English first
Austin, Texas
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

This is my fourth time at the Presidente, and I wouldn't recommend anywhere else. Their in-house restaurants are very good and their produce is certified to have been washed in purified water. The spa is great, and the in-house dive operator Scuba Du is the best on the island. We also did a deep sea fishing trip booked through Scuba... More

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Corpus Christi, Texas
1 review
5 of 5 stars Reviewed 3 days ago NEW

El Presidente is the only place to stay in Cozumel. The staff is amazing and wonderful. We wanted to go parasailing while we were there, unfortunately all the places we contacted were booked. The staff was able to get us a team to take us out parasailing and the picked us up right at the hotel dock. The food is... More

Was this review helpful? Yes
Henry W, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you so much for your remarks about our hotel. We totally appreciate your kind comments. It’s great to see you liked our rooms, restaurants and service. We are looking forward to welcoming you back very soon. Cordially, Henry Walther General Manger More

Scottsdale, Arizona, United States
1 review
5 of 5 stars Reviewed 1 week ago

This was my second time to stay at the Presidente Inter-Continental in Cozumel. We also hosted our wedding of 50 guests at the hotel. From the beginning to the end of our stay everything was fabulous! The hotel is located on a gorgeous stretch of beach and reef, with great swimming and snorkeling right off the beach of the hotel.... More

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Henry W, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you for taking the time to share your feedback of Presidente InterContinental Cozumel on TripAdvisor. I am very pleased to learn how much you enjoy your stay with us. I sincerely appreciate your comments concerning our service, food and location; we understand the importance this plays in ensuring your experience exceeds your expectations. I will share your... More

Denver, Colorado
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I recently traveled to Cozumel and stayed at the Presidente Inter-Continental resort. We went for some much needed relaxation and diving. Getting there: This hotel is about 5-10 minutes south of town by automobile and 20 minutes from the airport. We rented a car from the airport and made the drive easily. I get lost often, but... More

Was this review helpful? Yes 1
Henry W, Manager at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you so much for your kind comments regarding your recent stay and impression of the hotel! We appreciate you taking the time to tell us what a positive experience you had. I’m pleased to learn we provided a flawless experience through the duration of your stay at Presidente InteContinental Cozumel. Also I’m glad about your kind recommendation... More

Contributor
15 reviews 15 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Lovely rooms, lovely breakfast, lovely surroundings. The sea is just wonderful. I had a wedding and the hotel didn't have a beauty parlor. It had a great spa, though... The only really low point is that my iPhone wouldn't get the wifi inside the room. Why? No idea. Didn't connect. Nobody understood.

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Henry W, Manager at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you ! We certainly appreciate your comments about your recent stay in our resort, It was a real pleasure served you. Hopefully you we can see you once again in a near future. Warmest regards, Henry Walther General Manager More

Bettendorf, Iowa
Contributor
13 reviews 13 reviews
3 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife, teenage son and I thoroughly enjoyed our 9 day stay at the Presidente Inter-Continental in Cozumel. The facilities and staff were truly exceptional. The resort provides a quiet relaxing environment with 2 pools, large private beaches, tennis courts and a spa. The protected ocean areas adjacent to the beaches are good for snorkeling with interesting marine life. The... More

Was this review helpful? Yes 8
Henry W, Manager at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you very much for your comments. I am very pleased to read your appraisal of our team services and facilities. I certainly know my colleagues will be equally pleased to know their efforts are making a memorable stay for you. I would like to let you know that your feedback help us very much for improve ourselfs... More

1 review
5 of 5 stars Reviewed 2 weeks ago

We had a very nice stay, the staff was excellent and very helpful. The scuba was outstanding. We enjoy it so much we are thinking about doing another trip next year. The hotel was not crowded in August and the weather was perfect for beach and scuba.

Was this review helpful? Yes
Henry W, Manager at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you, we appreciate your comments about your recent stay in our resort, It was a pleasure to serve you. We are pleased that you enjoyed your room, the hotel beach and the friendliness of our staff. We hope you visit us once again in the near future. Sincerely, Henry Walther General Manager More

Atlanta, Georgia, USA
Top Contributor
118 reviews 118 reviews
25 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We really enjoyed our week here. The highlights: quiet, relaxing setting with great snorkeling right off the property (morays, rays, lobsters, small wreck, etc); friendly staff; nice rooms. Watch out for: crazy expensive food and beverages ($6 cokes; $20+ hamburgers, sandwiches) ...tip- buy bottled water off property or in the gift shop (much cheaper than the bottles in the room).... More

Was this review helpful? Yes
Henry W, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you for have been writing and have been sharing your comments. I am very pleased to read your appraisal of our team services and facilities. I certainly know my colleagues will be equally pleased to know their efforts are making a memorable stay for you. We certainly look forward to welcoming you back very soon. Cordially, Henry... More

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Fabulous! Absolutely beautiful, outstanding service, excellent quality....I never vacation on the same place twice, but I suspect I'll be making an exception for the Presidente. I did experience a potentially serious issue, but it was handled perfectly. Can't recommend this property highly enough

Was this review helpful? Yes
Henry W, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you for your much appreciated comments about our staff and on our property. We are always looking to meet and exceed expectations of our valued guests and comments like yours make us feel proud of the work performed daily. I hope that you can visit us more often to this, your home away from home in Cozumel.... More

Tulsa, Oklahoma
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

It really isn't fair to compare this hotel with any others. It was so nice. We loved it so much we are already planning our next trip. The water is so clear we could see hundreds of fish at all times. Parrot fish, black, blue, big little, barracuda and sport fish. Bring your snorkels and go all day or relax... More

Was this review helpful? Yes 1
Henry W, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you for choosing to stay at Presidente InterContinental Cozumel Resort & Spa and for taking the time to post a review of your recent stay. I am delighted to read your detailed and amazing comments about our hotel, your descriptions are absolutely perfects! I do hope we will have the opportunity to welcome your return. Once again,... More

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Hotel Summarization (Beta)

What travelers say

  • Dive shop(13)
  • Scuba du(12)
  • Very nice(7)
  • Ocean views(5)
  • Adult pool(4)
  • Room service(4)
  • Cruise ship(3)

Additional Information about Presidente Inter-Continental Cozumel Resort & Spa

Address: Carretera a Chankanaab km 6.5, Cozumel 77600, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Presidente Inter-Continental Cozumel Resort & Spa 4.5*
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Also Known As:
Presidente Intercontinental Cozumel Resort And Spa
Presidente Intercontinental Cozumel Hotel Cozumel
Intercontinental Cozumel
El Presidente Cozumel
Cozumel Presidente

920 photos of this hotel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#2 Luxury Hotel in Cozumel #2 On the Beach Hotel in Cozumel
Hotel Class
Official Description (provided by the hotel)
Presidente InterContinental Cozumel Resort & Spa is the perfect balance of energy and ease. Adventurers love the scuba centre and nearby Chankanaab Park. Bringing the kids? The resort s Chiqui Club will keep them busy all day. When you want a slightly slower pace, you can head for our stretch of white sand, the exotic Mandara Spa or Cozumel s shops.After a 25 million dollar investment, this resort offers upgraded facilities and a unique vacation experience for the discerning traveler. The place to discover three experiences: great Dive, unique Spa treatments and Golf. ... more   less 
Number of rooms
220

Questions & Answers

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Questions? Get answers from Presidente Inter-Continental Cozumel Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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