AMAZING STAY, and amazing service right to the tee. Loved every second of our stay. Would stay here again in a heart beat. Great diving trips. Staff and management are HIGHLY dedicated to their guests. I can attest to that. more

My best friend and I needed a getaway... El Presidente was so great that we didnt leave the hotel for 7 days. =) more

As soon as we got to the hotel we had a warm welcome from all the departments. We were especially impressed with the girls from the club, they gave us cold drinks and towels, and they gave us some good recommendations for some places to eat. We liked the hotel, the food, the service, and really liked the little animals... more

Everything about this hotel is spectacular! The rooms are wonderful -- overlooking the ocean with fantastic views of sunrise and sunset. The housekeeping staff was amazing. The service throughout the hotel is top of the line. My husband and have stayed at the Fairmont, Ritz, Four Seasons and and St. Regis throughout the US and Mexico. THE SERVICE AT THE... more

The service at this hotel is top notch. We basically had the place to ourselves, and loved every minute of it. The staff were extremely helpful and attentive. I get the impression the service would be the same even during high season. Well worth a little extra money. more

We stayed at the Presidente for 6 nights at the begining of August. It was our third stay here in the past few years. My husband earns Priority Club points while working, so the hotel is almost free for us. Even though we are using points, we always receive great service. In my opinion, the rooms are not the pull... more

Stayed from Aug 24 - 28, 2009. Room in the two story wing on the bottom floor. A lot of small things wrong, but a very pleasant stay. Major renovation at this time. Small things like the safe was not bolted to anything or that the in-room patio shower was hooked up backwards (cold was hot, hot was cold). Small... more

This hotel provides everything we want for the great escape - snorkeling right off the beach, scuba services including boat and rentals located at the hotel, sandy beachfront, great gym, and the most attentive staff in the world. There's no more relaxing place to be. more

First I have to say that I have always loved this hotel. Unfortunately it seems that it has gone downhill since my last visit. We arrived from the airport at 12:30. Previously, we had confirmed via Intercontinental reservations that we could get early checkin in our "Reef Suit." (The rooms here really are great, and ours was right on the... more