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Presidente InterContinental Cozumel Resort & Spa

4.5 of 5
Carretera a Chankanaab km 6.5, Cozumel 77600, Mexico
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Presidente InterContinental Cozumel Resort & Spa
Ranked #4 of 57 hotels in Cozumel
4.5 of 5 stars 667 Reviews
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667 reviews from our community

What travelers say about this hotel
  • Scuba du(19)
  • Beach front(12)
  • Breakfast buffet(11)
  • Great time(11)
  • Dive shop(9)
  • Very nice(7)
  • Ocean views(6)
  • Alfredo di Roma(6)
  • Ocean view room(4)
  • Would highly recommend(4)
Traveler rating
    465
    139
    40
    13
    10
Only show reviews for Family (145) | Couples (239) | Business (21)
Date Rating
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 28, 2012 NEW via mobile

This is truly an open air hotel. It is a lkng sometimes hot walk from the lobby or pool to the hotel. Food was just ok at the restaurants. Of you are looking for a true beach there really isn't much of one at this hotel. With that said, most people who come to Cozumel come for the diving and... More

Was this review helpful? Yes
Dallas, Texas, USA
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 26, 2012 NEW

They say this is the best hotel on the island and I definitely agree now that I stayed there. I didn't stay on any other hotels on Cozumel specifically before, but visited several, and got a pretty good feel for the island during our visit. I have also stayed in resorts in other tropical locations in Africa and the Carribean,... More

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See 3 more reviews by JonInDallas for Cozumel
San Antonio, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 22, 2012
2
people found this review helpful

Our 18th time to visit the Presidente in Cozumel. It always surpasses all expectations. The rooms are exceptional and spotless. The new bedding is comfortable, always clean and fresh. Staff goes out of their way to accommodate. Things have changed over the past, there are fewer things going on I think that is due to reduced guests. No breakfast buffet.... More

Was this review helpful? Yes
Henry Walther, Gerente at Presidente InterContinental Cozumel Resort & Spa, responded to this review
May 27, 2012

Dear Guest, Thank you very much for your visit and for taking the time to sharing your experience you had. I am sharing your nice comments about our service with the them. We are going to be ready as soon as you decide to come back, hopefully in a near future. Warmest regards, Henry Walther General Manager More

Wailuku, Hawaii
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 21, 2012

If you want a relaxing vacation getaway with great service, good food, and luxury, this is the place. This property has everything and sits on the oceanfront with a nice beach and well appointed rooms. The service is terrific throughout the resort which includes front desk, concierge, valets, housekeeping, restaurant, maintenance and just every employee you encounter. There is a... More

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Henry Walther, Gerente at Presidente InterContinental Cozumel Resort & Spa, responded to this review
May 27, 2012

Dear Guest, Thank you for taking the time to share your so detailed feedback of your stay with us at InterContinental Cozumel. We really appreciate your time. I am very pleased to learn that you thoroughly enjoyed your stay. I look forward to welcome you again very soon, to this “su casa” in Cozumel. Warmest regards, Henry Walther General Manager More

NH
1 review
4 of 5 stars Reviewed May 18, 2012

We were stayed at this resort the week of March 17th. We are Club members and the best part of this vacation turned out to be meeting Maria. She is very helpful and does everything in her power to make your stay a pleasant experience. Thank you Maria!

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Henry Walther, Gerente at Presidente InterContinental Cozumel Resort & Spa, responded to this review
May 20, 2012

Dear Valuable Guest, Thank you very much for taking the time to share your comments about your stay at our Resort. We really appreciate your highly comments about Maria Luisa's work, we feel very proud to have her working with us. I look forward to see you again soon. Warmest regards, Henry Walther General Manager More

SF Bay Area
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed May 14, 2012
2
people found this review helpful

I have stayed at the Presidente twice. It is a lovely property, and I look forward to returning again. Our room was very comfortable. We travel with friends, and always upgrade to an ocean view, but pool view is very nice as well. For those who snorkel or scuba dive, or have sand covered kids from the lovely beach, the... More

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Henry Walther, Gerente at Presidente InterContinental Cozumel Resort & Spa, responded to this review
May 17, 2012

Dear Guest, Thank you for taking the time to share your feedback from your stay with us at InterContinental Cozumel. We really appreciate your time. I am very pleased to learn that you thoroughly enjoyed your stay. I look forward to welcome you again very soon, to this “su casa” in Cozumel. Warmest regards, Henry Walther General Manager More

Coppell, Texas
2 reviews
5 of 5 stars Reviewed May 13, 2012

We have been traveling to Cozumel and The Presidente for 21 years almost every year and every time we leave we say WOW!! they out did themselves and what a first class place. The property is top notch!! Property,Staff, Location,Snorkeling,Food,Excursions and world class service!!! WE love our only CASA in Mexico...The Presidente. We will see you again next May and... More

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Henry Walther, Gerente at Presidente InterContinental Cozumel Resort & Spa, responded to this review
May 14, 2012

Dear Valuable Guest, Thank you very much for taking the time to share your comments about your stay at our Resort. We feel very excited to know that you are planing to come back soon as well as we feel very honored for your kind words about our daily work. I look forward to see you again soon. Warmest regards,... More

West Branch, Iowa
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed May 13, 2012

This was our 1st time to Cozumel and our first time at the Presidente. We will certainly be going back and most definitely be staying here. The staff was so friendly and helpful. Rooms were clean and spacious. We didn't discover the buffet breakfast until our 3rd day but ate there very day after that. Gift shop and convenience shop... More

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See 2 more reviews by Craig F for Cozumel
Henry Walther, Gerente at Presidente InterContinental Cozumel Resort & Spa, responded to this review
May 14, 2012

Dear Guest, Thank you for taking the time to share your feedback from your stay with us at Presidente InterContinental Cozumel. We really appreciate your time. I am very pleased to learn that you thoroughly enjoyed your stay. I look forward to welcome you again very soon, to this is “su casa” in Cozumel. Warmest regards, Henry Walther General Manager More

Kahului
2 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 13, 2012 via mobile

This hotel from the GM down has spectacular staff. That coupled with a well maintained and designed property equals a wonderful stay in paradise. Claudia tried to sell us time share immediately at checkin after traveling 24 hours which was totally classless. She belongs outside the hotel gates with the rest of the peddlers. There must be a better way.... More

Was this review helpful? Yes
Henry Walther, Gerente at Presidente InterContinental Cozumel Resort & Spa, responded to this review
May 14, 2012

Dear Guest, Thank you very much indeed for your comments about our staff & Resort. We always looking forward to have valuable guest like you and meet needs and expectations and your feedback help us very much on this matter. Hopefully, we can have you back to your home away from home very soon. Warmest regards, Henry Walther General Manager More

Houston, Texas
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed May 11, 2012

The Presidente InterContinel is the only place to stay in Cozumel - not an all inclusive - but the perfect location and manicured beach with imported sand is the best on the island - snorkeling right off the hotel was excellent. staff very friendly - we ejoyed several great meals at the hotel. I travel all over the world and... More

Was this review helpful? Yes
See 2 more reviews by Tom M for Cozumel
Henry Walther, Gerente at Presidente InterContinental Cozumel Resort & Spa, responded to this review
May 14, 2012

Dear valued guest, Thank you very much indeed for your comments about our staff & Resort. Hopefully, we can have you back to your temporary residence very soon. Warmest regards, Henry Walther General Manager More

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Additional Information about Presidente InterContinental Cozumel Resort & Spa

  • Presidente Intercontinental Cozumel Hotel
  • Intercontinental Cozumel
  • El Presidente Cozumel
  • Cozumel Presidente
  • Presidente Intercontinental Cozumel
Address: Carretera a Chankanaab km 6.5, Cozumel 77600, Mexico
Price Range: PLN: $$$

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Presidente InterContinental Cozumel Resort & Spa
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