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All 57 Cozumel hotels

Allegro Cozumel

3.0 of 5 Resort (All-Inclusive)   |   Km 16.5 Carretera Sur San Francisco Palancar, Cozumel 77600, Mexico
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Allegro Cozumel
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Ranked #37 of 57 Hotels in Cozumel
A recent review
4 of 5 stars reviewed 1 week ago
dave m San Diego, California
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2,509 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Contributor
11 reviews 11 reviews
9 hotel reviews
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We stayed at this resort in the fall of 2010 when there was only a handful of people there and we received very attentive service. The food was so-so, but we had a great time with the other divers, the diving was great with ProDive, and the beach was beautiful. Fast forward to July 2014. We knew there would be... More 

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San Diego, California
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

My family stayed at the Allegro Cozumel in August. It was very hot as expected, but the beach and pool made up for it.We asked for a unit as close to the beach as possible and got one. Normally these units are reserved for the Ultimate Ding Experience where you get free diving from a boat everyday and a private... More 

Was this review helpful? Yes
Liliana S, Reputation Manager at Allegro Cozumel, responded to this review

Hi dave m, Thanks for your review. We're glad you enjoyed your stay with us at the Allegro Cozumel, and the attentive service of our staff. We sincerely hope to be able to host you again in the near future for yet another pleasant stay of diving and relaxation along with your family! Warm regards from Allegro Cozumel, Liliana S.... More 

Canaan, New York
Top Contributor
50 reviews 50 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The Allegro is our preferred home and family away from home. Staff are friendly and willing to bend over backwards to assure your stay is a memorable one. Food is hot and drinks are made as you request. Would like to see a little more variety in food, but not a major concern. Pools and beach are kept clean. Sadly,... More 

Was this review helpful? Yes 6
Liliana S, Reputation Manager at Allegro Cozumel, responded to this review

Hi rstauffer, Thanks for your review. We're glad you enjoyed your stay with us at the Allegro Cozumel, and we apologize for having to go through with us in the fire experience, we're currently rebuilding the affected areas and will be fully operational as of December 24,We sincerely hope to be able to host you again in the near future... More 

USA
2 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at the Allegro in July. After thorough research on the different hotels in Cozumel, we decided on Allegro based on friends' advice, not to mention that the price was right! We were absolutely delighted with our decision. The value at Allegro is excellent! The reviews are unanimously accurate: the beach at Allegro is the best as there is... More 

Was this review helpful? Yes 5
Liliana S, Reputation Manager at Allegro Cozumel, responded to this review

Hi Ocean_Colada, Thanks for your review. We're glad you enjoyed your stay with us at the Allegro Cozumel, and thought it offers great value! We sincerely hope to be able to host you again in the near future for yet another pleasant stay Warm regards from Allegro Cozumel, Liliana S. Reputation manager Allegro Cozumel More 

London, United Kingdom
2 reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed September 25, 2014

Once again we were delighted with our one week stay in this resort, just like we were last year. We are a family of four with 2 grownup sons of 21 and 18 and we all love the place. From our arrival and very friendly welcome from Xochil at the front desk we felt everything would turn out right, despite... More 

Was this review helpful? Yes 24
Liliana S, Reputation Manager at Allegro Cozumel, responded to this review

Hi VENETTA P, Thanks for your review. We're glad you enjoyed your stay with us at the Allegro Cozumel. We sincerely hope to be able to host you again in the near future for yet another pleasant stay of beach and relaxation. We'll let Xochitl know you kindly mentioned her in your review. Warm regards from Allegro Cozumel, Liliana S.... More 

1 review
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 12, 2014

This was my family first trip back to Cozumel after not going for a few years. I love the beach that was the best. The food was just ok. I ate mostly pasta but that got old fast. Breakfast was always the same. French toast and pancakes and other items. The only bacon I saw was at the egg bar... More 

Was this review helpful? Yes 7
Liliana S, Reputation Manager at Allegro Cozumel, responded to this review

Dear Lzmarz, Thanks for your review. We're glad you enjoyed your stay with us at the Allegro Cozumel, and enjoyed our beach and service, we appreciate your comments regarding food. We sincerely hope to be able to host you again in the near future for yet another pleasant stay. Warm regards from Allegro Cozumel, Liliana S. Reputation manager Allegro Cozumel More 

Toronto, Canada
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 6, 2014

As always the staff at the Allegro were helpful, friendly and welcoming. My room was ready for me on arrival and was cleaned daily. The buffet offered a variety of tasty food choices and the a la carte restaurants now have new menus. I thoroughly enjoyed my stay once again.

Was this review helpful? Yes 8
Liliana S, Reputation Manager at Allegro Cozumel, responded to this review

Dear P D, Thanks for your review. We're glad you enjoyed your stay with us at the Allegro Cozumel. We sincerely hope to be able to host you again in the near future for yet another pleasant stay Warm regards from Allegro Cozumel, Liliana S. Reputation manager Allegro Cozumel More 

Senior Contributor
29 reviews 29 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed September 2, 2014

Got a great last minute deal! So I took my mom for Mother's Day vacation! BUT first impression was not good, as soon as I saw the lobby and the upstairs restaurant/bar area I was in doubt about staying here 8 days... Well, everything was paid for so we just tried to enjoy as much as we could. Food at... More 

Was this review helpful? Yes 9
Liliana S, Reputation Manager at Allegro Cozumel, responded to this review

Dear MaryLOVESRivieraMaya, Thanks for your review. We're glad you enjoyed your stay with us at the Allegro Cozumel. We sincerely hope to be able to host you again in the near future for yet another pleasant stay. We appreciate your other remarks as well in order to continue to improve our services. Warm regards from Allegro Cozumel, Liliana S. Reputation... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 2, 2014

We arrived very late due to delayed flight..got there at 230am Our rooms were terrible right beside waste (septic ) went back down said they could not do anything till morning ...rough night with the smell!!!! Helpful in the morning ,changed our rooms much better! Hotel grounds very beautiful , hotel is just to far from town 20.00us cab ride... More 

Was this review helpful? Yes 4
Liliana S, Reputation Manager at Allegro Cozumel, responded to this review

Dear Cynthua, Thank you for taking the time to write a review for us. We appreciate your feedback and you can be certain we will take your comments into consideration in order to maintain our quality standards regarding the sewage smell. Warm regards from Allegro Cozumel, Liliana S. Reputation manager Allegro Cozumel More 

Senior Reviewer
7 reviews 7 reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 1, 2014

Last month my family stayed here and had such a wonderful time. The people everywhere, which covers everyone we met, out of the hotel as well, where so nice, helpful and made our trip so memorable. The hotel is setup like individual huts with thatched roofs, which to me is simply beautiful Mexico. The foliage around the resort is simply... More 

Was this review helpful? Yes 12
Liliana S, Reputation Manager at Allegro Cozumel, responded to this review

Dear Bakker_Vacations, Thanks for your review. We're glad you enjoyed your stay with us at the Allegro Cozumel. We are glad your family and you enjoyed our food and beach. We sincerely hope to be able to host you again in the near future for yet another pleasant stay Warm regards from Allegro Cozumel, Liliana S. Reputation manager Allegro Cozumel More 

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Hotel Summarization (Beta)

What travelers say

  • Dive shop(25)
  • Beach bars(24)
  • Very nice(16)
  • Great time(14)
  • Star resort(8)
  • Friendly and helpful(6)
  • Dinner Buffet(6)
  • Rooms are clean(6)
  • Kid Club(6)
  • Picky eaters(5)

Additional Information about Allegro Cozumel

Address: Km 16.5 Carretera Sur San Francisco Palancar, Cozumel 77600, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Allegro Cozumel 3*
Number of rooms: 261
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Also Known As:
Occidental Allegro Cozumel Hotel Cozumel
Occidental Allegro Hotel
Occidental Allegro Resort All Inclusive
Hotel Style:
#9 Spa Hotel in Cozumel
#13 Top resorts Hotel in Cozumel

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