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All 58 Cozumel hotels

Allegro Cozumel

3.0 of 5 Resort (All-Inclusive)   |   Km 16.5 Carretera Sur San Francisco Palancar, Cozumel 77600, Mexico
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Allegro Cozumel
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60%
Ranked #49 of 58 hotels in Cozumel
A recent review
3 of 5 stars reviewed 2 days ago
JCB08 Jefferson, Ohio
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2,457 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (496)
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English first
Golden, Colorado
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed yesterday NEW

We have stayed with the Allegro before which was okay, but the hotel really needs upgraded extremely bad. You literally have to wait in line for a drink for 25 plus minutes and that is ridiculous. The swim-up bar if you call it that opens at noon and you still have to wait. I pay good money to have my... More

Was this review helpful? Yes 1
Greenwood, Arkansas
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Have been vacationing in Cozumel for 24 yrs,and have NEVER WRITTEN A REVEIW BEFORE,BUT have never stayed in a hotel this bad. Stayed here before and for the price was pleased...not this time. Was a first time, extended family vacation and we were embarrassed that we had booked this hotel for our family. It only takes 3 things to have... More

Was this review helpful? Yes 2
Jefferson, Ohio
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

This is a value resort. It's not a five-star, but you don't pay five-star prices. We were generally very satisfied with our stay. Don't expect luxury. Pro's 1) Price 2) Beach 3) Proximity to incredible dive sites 4) Friendliness of staff Con's 1) Musty rooms 2) Outdated rooms 3) Lack of meal variety 4) WiFi only in lobby and by... More

Was this review helpful? Yes 1
Frisco, Texas
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Let me start by saying if you want 5 star accommodations and food, then pay for it! This hotel is an absolute steal for the price you are paying. We have been coming to this part (Cozumel and Playa) for 20 years and have stayed at the Allegro Cozumel and Playacar several times. Unfortunately I almost let all the negative... More

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A TripAdvisor Member
2 of 5 stars Reviewed 3 days ago NEW

Our family chose this resort due to the family friendly accommodations. The great price was another positive point for is. Once we arrived we were immediately disappointed. We asked for rooms together, and were at totally different locations around the resort. The kids pirate area was working at about 50%-so many fun water toys were not working. The two restaurants... More

Was this review helpful? Yes 2
Laval, Quebec
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

I will be staying here another week at the Allegro and I can honestly say that I will not return despite how beautiful and well laid out the grounds are. My family and I booked 2 weeks here, 1 week too long. The beds are cement and the hotel rooms are 30 years in the past. There are certain necessities... More

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Bear, Delaware
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

My wife and I have stayed at this location two times over the past ten years and the resort was always very accommodating, well equipped and just the right size for my wife and I. In June of this year we decided to go a third time this time with our kids who had never been to Cozumel. The price... More

Was this review helpful? Yes 3
Liliana S, Reputation Manager at Allegro Cozumel, responded to this review

Dear Guillermo S, Thank you for taking the time to write a review for us. We appreciate your feedback about variety and taste of food as well as bar service and drinks, and you can be certain we will take your comments into consideration in order to maintain our quality standards. We sincerely apologize for not having met your expectations.... More

Vernon, New Jersey
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Just returned home on July 21st. First let me say Carolina and Liliana were awesome at the front desk. Housekeeping did the best they could with what they have to work with. I knew going in this would not be a 5 star, but I hoped it would be at least a 3 star as noted. The only thing that... More

Was this review helpful? Yes 3
Liliana S, Reputation Manager at Allegro Cozumel, responded to this review

Dear Bigtimebeachgirl, Thank you for taking the time to write a review for us. We are sincerely sorry for the shortcomings in service, food, and premises experienced and apologize for not having been able to fulfill your expectations during your time of stay. We appreciate your feedback and you can be certain we will take your comments into consideration in... More

Ottawa, Canada
1 review
5 of 5 stars Reviewed 1 week ago NEW

Everything was great! The hotel is great (more for families), the beach is beautiful and the staff is amazing. Everyone staying in the hotel is really friendly too. For being an all you can eat buffet the food was really good. The rooms are nice. Like I said, there are mostly families, but also a lot of people for diving... More

Was this review helpful? Yes
Liliana S, Reputation Manager at Allegro Cozumel, responded to this review

Dear 273Helena03, Thanks for your review. We're glad you enjoyed your stay with us at the Allegro Cozumel. We sincerely hope to be able to host you again in the near future for yet another pleasant stay Warm regards from Allegro Cozumel, Liliana S. Reputation manager Allegro Cozumel More

1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

The beds at this resort are a very poor mattress laying on a concrete pad. Very hard and ridgid and no padding to speak of. Bars for the all inclusive drinks have only one slow bartender at each bar always a line. Pool bar only open from 12-5 and you have to yell to get served because he is also... More

Was this review helpful? Yes 3
Liliana S, Reputation Manager at Allegro Cozumel, responded to this review

Dear Buster E, Thank you for taking the time to write a review for us. We appreciate your feedback and you can be certain we will take your comments into consideration in order to maintain our quality standards. We are sorry not to have been able to meet your expectations regarding bedding and service. Warm regards from Allegro Cozumel, Liliana... More

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Hotel Summarization (Beta)

What travelers say

  • Dive shop(25)
  • Beach bars(24)
  • Very nice(16)
  • Great time(14)
  • Star resort(8)
  • Friendly and helpful(6)
  • Dinner Buffet(6)
  • Rooms are clean(6)
  • Kid Club(6)
  • Picky eaters(5)

Additional Information about Allegro Cozumel

Address: Km 16.5 Carretera Sur San Francisco Palancar, Cozumel 77600, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Allegro Cozumel 3*
Reservation Options:
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Also Known As:
Occidental Allegro Cozumel Hotel Cozumel
Occidental Allegro Hotel
Occidental Allegro Resort All Inclusive

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Pool/beach area (635)
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Spa Swimming Pool
Hotel Style
#10 Spa Hotel in Cozumel #13 Top resorts Hotel in Cozumel
Hotel Class
Official Description (provided by the hotel)
In Mexico’s Caribbean there is a tiny island just bursting with life – it is Cozumel and the Allegro Cozumel resort. Right on the famous Sand Francisco Beach, two worlds of adventure co-exist: The Fun-in-the-sun beach and the amazing undersea Palancar Reef. Whatever you choose to pursue, Allegro Cozumel places it right at your fingertips. Beach Volleyball, tropical bars, restaurants, and nightclubs keep life on land exciting, while the on-site dive shop and big-game sport-fishing charters offer a gateway into the dazzling marine sanctuary of Cozumel’s waters. And when you awake the next morning, after a relaxing night’s sleep in your comfortable guest room, you’ll find there’s even more to explore, because the adventure never stops at Allegro. For the young ones, there is plenty to do from building sand castles alongside the beautiful powdery white sand beach, get physical at the amazing kid’s multiplay covered playground, catch some giggles at the water park, or take advantage of the many activities offered by the Kids clubs. ... more   less 
Number of rooms
261

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