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Allegro Cozumel

Km 16.5 Carretera Sur San Francisco Palancar, Cozumel 77600, Mexico
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Allegro Cozumel
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Ranked #39 of 57 Hotels in Cozumel
A recent review
5 of 5 stars reviewed yesterday
Tina C
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2,845 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (622)
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1 review
5 of 5 stars Reviewed yesterday NEW

We've been here 3 times and will continue to return. It's actually been the only place we have travelled. Customer Service is amazing, You ask and they do their absolute best to get it done. From the moment I arrived and they greeted us with a phrase " Welcome Home" it felt like I was home. From the front desk,... More 

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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Our second time here since beginning of 2015. We love this resort. Great value for money, beautiful beach, very friendly staff. Food quite good and Mexican restaurant is yummy! If possible, get a royal suite or come as a diver , it becomes like staying in a 4 + resort J & B

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Pueblo, Colorado
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We were able to escape for a week with a 2 week notice! Looked through many of the resorts on Cozumel as we had been to a few. The reviews for this hotel looked pretty good and cost was a deal!!! Sooo, I spent a week calling and emailing to get a suite room, which never happened. The grounds were... More 

Was this review helpful? Yes 2
Wantagh, NY
Top Contributor
76 reviews 76 reviews
27 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Ok....I have been back for a week now and needed to gather my thoughts about my stay. Usually I write my reviews a day or two after I return, as I am still in bliss about the vacation and want to capture everything. On this vacation, however.....not so much bliss, and I needed to think about why. So here goes....... More 

Was this review helpful? Yes 2
okarche
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We stayed 6 nights at Allegro, it was a great time. The beds were hard but the food was great. We did not want to leave. It was close to the beach and plenty of food and drinks. The weather was great and we took a taxi into town and did sight seeing and took a jeep tour, that is... More 

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Montreal, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Amazing 2 weeks there the place was amazing people of hotel excellent beach beautiful can't say anything negative food was excellent I recommend this place highly and give it a 4.5 star will be going back next year!!

Was this review helpful? Yes 3
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

There are different hotels and resorts for different types of people. Our stay at the Allegro was comfortable and welcoming from the moment we got out of our shuttle. The manager Christian, Derli at the front desk and everyone in the lobby was always ready and willing to help us with any questions that my wife and I had. The... More 

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Gleason
1 review
5 of 5 stars Reviewed 1 week ago

This was my fourth visit to Cozumel Allegro and I will definitely be back again. Sorry to hear this happened, but I appreciated all the updates completed after the fire. We love it here. The staff and experience is fantastic. Food was always plentiful and always had a great variety to select from. We really enjoyed the Japanese Hibachi and... More 

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Annapolis, Maryland
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We love the Allegro Cozumel and return every year. All the staff are fantastic, especially the First Club staff, Karina, Ana, Oscar, Fabian, Julio, and Johnny, The beach is beautiful and our 1BR unit was just steps away. We could see the water from our hammock! The new infinity pool at the First Club is a great new addition. The... More 

Was this review helpful? Yes 3
OccidentalVC, Community Manager for Occidental Vacation CLub at Allegro Cozumel, responded to this review

Hello Isouder! Thank you for taking the time to share your comments. We truly appreciate it! We are glad to read you enjoyed your vacation at the Allegro Cozumel. It is our goal to provide our member with unique and memorable vacation experiences. We will certainly share your comments with all our staff in Allegro Cozumel. Thank you for putting... More 

Toronto, Ontario
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed 1 week ago

Nice resort, nice beach, nice people, lousy food. Some basic snorkeling can be done right in front of the hotel. We came here because of a special price offer, but I would not come back. If possible, for few hundreds more, pick the other hotels nearby (Grand or Iberostar). The food sucks, there are only odd choices, even the a... More 

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Dive shop(20)
  • Beach bars(11)
  • Very nice(10)
  • Great time(8)
  • Star resort(6)
  • Friendly and helpful(5)
  • Kid Club(4)
  • Rooms are clean(4)
  • First day(3)
  • Dinner Buffet(3)
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Royal Suite (74)
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