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All 57 Cozumel hotels

Allegro Cozumel

3.0 of 5 Resort (All-Inclusive)   |   Km 16.5 Carretera Sur San Francisco Palancar, Cozumel 77600, Mexico
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Allegro Cozumel
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Ranked #33 of 57 hotels in Cozumel
A recent review
4 of 5 stars reviewed today
RocklandKris Rockland, Maine
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2,328 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Rockland, Maine
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed today NEW

At first (like most of you) we were concerned about some of the reviews that we had read on Trip Advisor about Allegro Cozumel, but we got a great deal on Groupon and we thought we would give it a go. Boy, am I glad that we did. I think the resort had a few rough patches over Christmas and... More

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Montreal, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed yesterday NEW

I got a really good deal for 3 people but I would not pay more then 850.00-900.00 for this resort. Our room was in the 62 block it was small but clean, beds are hard but it was not the end of the world we always had hot water. I had received the upgrade with a fridge and I was... More

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Miami, Florida
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The grounds are wonderful! The staff are mostly courteous and hard working. Food is average and we were expecting more Mexican food! They need to add umbrellas by the pool and the beach. We were there for 4 days a had a good time!

Was this review helpful? Yes 2
Charlotte, North Carolina
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

The best thing about this hotel are the staff. They are mostly courteous, helpful and hard working. I have a lot to say about this hotel in other aspects. I love Cozumel, this resort has been the least favorite for me. The rooms were extremely small, even though we paid for an "upgraded room". While I was spending a week... More

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Hershey, Pennsylvania
Contributor
12 reviews 12 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The grounds and staff are wonderful. Lots for kids to do. The beds are firm for my taste and the food is average. Our room but a bit small and old but we usually don't spend a lot of time in it. The have dive and snorkeling trips from the beach and across the street is a car rental, don't... More

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Waukesha, Wisconsin
1 review
2 of 5 stars Reviewed 4 days ago NEW

The hotel itself was very nice. Liked the activities and the pool/beach area. This part of it was good for adults and kids. What sets resorts apart is the food and service. Plain and simple, the food/service was bad. Not that you would go hungry but they a very limited selection and seemed to be out of things at the... More

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Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This was a very inexpensive trip (Nolitours April 11-18) so my expectations weren't that high...still, there are a few things that NEED to be improved upon. I wrote to Liliana S, the reputation manager ahead of time, told her from where and when I was coming and asked if it was better for me to take a taxi vs a... More

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Liliana S, Reputation Manager at Allegro Cozumel, responded to this review

Dear M T, Thanks for your review. We appreciate your comments and you can be certain we will take them all in consideration in order to maintain our quality levels. We sincerely hope to be able to serve you again in the near future. Warm regards from Allegro Cozumel, Liliana S. Reputation manager Allegro Cozumel More

Chateauguay, Canada
1 review
3 of 5 stars Reviewed 6 days ago NEW

Very nice and clean resort but I would refer this more for families. Resort has a lot to offer for children. Staff are friendly and almost always greet you with a smile. Activities are fun but not really separated from the children, (ex: beach volleyball). Food is good, but would be better if hot or at least warmer. Most of... More

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Liliana S, Reputation Manager at Allegro Cozumel, responded to this review

Dear Sylvie V, Thanks for your review. We appreciate your comments and take them all into consideration in order to maintain our quality levels. We sincerely hope to be able to host you again in the near future. Warm regards from Allegro Cozumel, Liliana S. Reputation manager Allegro Cozumel More

2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

We are at the Allegro for 9 nights. Still here and our degree of frustration goes in crescendo. We are sorry we did not pay attention to the reviews we read here before we bought our vacation. We are doing our best to go over it because in the end this is our vacation. Food is horrible! They use the... More

Was this review helpful? Yes 1
Liliana S, Reputation Manager at Allegro Cozumel, responded to this review

Dear Catraminavire, Thanks for your review. We sincerely apologized for not having met your expectations. Please, be certain we shall take your comments in consideration in order to maintain our quality standards. Warm regards from Allegro Cozumel, Liliana S. Reputation manager Allegro Cozumel More

Pickerington, Ohio
Contributor
14 reviews 14 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

You will not find a better beach in Cozumel. It is an all sand beach no rocks here. The resort is clean and the grounds are extremely well maintained. The staff are extremely dedicated to making sure you are having a great time. We have stayed here many times and will continue to do so because of the beautiful beach... More

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Liliana S, Reputation Manager at Allegro Cozumel, responded to this review

Dear BrendaOyer, Thanks for your review. We're very pleased to know you enjoy your stays at Allegro Cozumel and its wonderful beach! We'll make sure to let Raul know you kindly mentioned him. We look forward to host you again in the summer! Warm regards from Allegro Cozumel, Liliana S. Reputation manager Allegro Cozumel More

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Hotel Summarization (Beta)

What travelers say

  • Dive shop(25)
  • Beach bars(24)
  • Very nice(16)
  • Great time(14)
  • Star resort(8)
  • Friendly and helpful(6)
  • Dinner Buffet(6)
  • Kid Club(6)
  • Rooms are clean(6)
  • Picky eaters(5)

Additional Information about Allegro Cozumel

Address: Km 16.5 Carretera Sur San Francisco Palancar, Cozumel 77600, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Swimming Pool
Hotel Style:
#33 Top resorts Hotel in Cozumel
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Allegro Cozumel 3*
Official Description (provided by the hotel):
In Mexico’s Caribbean there is a tiny island just bursting with life – it is Cozumel and the Allegro Cozumel resort. Right on the famous Sand Francisco Beach, two worlds of adventure co-exist: The Fun-in-the-sun beach and the amazing undersea Palancar Reef. Whatever you choose to pursue, Allegro Cozumel places it right at your fingertips. Beach Volleyball, tropical bars, restaurants, and nightclubs keep life on land exciting, while the on-site dive shop and big-game sport-fishing charters offer a gateway into the dazzling marine sanctuary of Cozumel’s waters. And when you awake the next morning, after a relaxing night’s sleep in your comfortable guest room, you’ll find there’s even more to explore, because the adventure never stops at Allegro. For the young ones, there is plenty to do from building sand castles alongside the beautiful powdery white sand beach, get physical at the amazing kid’s multiplay covered playground, catch some giggles at the water park, or take advantage of the many activities offered by the Kids clubs. ... more   less 
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Also Known As:
Occidental Allegro Cozumel Hotel Cozumel
Occidental Allegro Cozumel Hotel
Occidental Allegro Hotel
Occidental Allegro Resort All Inclusive

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