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Allegro Cozumel

3.0 of 5
Km 16.5 Carretera Sur San Francisco Palancar, Cozumel 77600, Mexico
Hotel amenities
Allegro Cozumel
Best prices for: 1 room 1 guest
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Ranked #40 of 57 Hotels in Cozumel
A recent review
3 of 5 stars reviewed 2 days ago
Lorraine M Vernon, Canada
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2,826 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Vernon, Canada
2 reviews
3 of 5 stars Reviewed 2 days ago NEW

We were given a room that smelt very musty and our allergies flared, we had to spend our first night in that room and woke up the next morning feeling horrible like we were getting sick. We had to wait all the next day to get a proper room, that was much better even though, it didn't have a fridge... More 

Was this review helpful? Yes 1
mn
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The resort was nice, the dive shop was good and Carla, your personal concierge was fantastic!! Nice set up for divers with the little extras, it was great! There is a bungalow just for divers with snacks set out for you when you return from diving. They also set up a little bar and had happy hour. Breakfast items in... More 

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BRAMPTON, ON
Reviewer
5 reviews 5 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I've never written a bad review before, but after a week at this resort, it has left us with mixed feelings. We did a lot of research and weighed out the pros and cons prior to booking. We always went on vacation making the best of it and never picked on the little stuff because life is too short. PROS:... More 

Was this review helpful? Yes 3
Toronto, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

First times at this resort and had a fantastic week. Our accommodations were modern and cool even when we shut off the air conditioning. A bottle of Tequila and 2 fresh beach towels in the room upon arrival and our room was cleaned daily by very honest staff. The snorkeling is great even off the beach. We never had a... More 

Was this review helpful? Yes 1
Maple Grove
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is the fourth year I have gone to Cozumel and stayed at the Allegro. I will keep this very short. This year we stayed in a room that seemed freshly updated. Nice beds (not hard), nice clean bathroom with new tile in shower, and overall very clean. I really like the fact the Prodive team is on prem, as... More 

Was this review helpful? Yes 1
Liliana S, Reputation Manager at Allegro Cozumel, responded to this review

Hi Dale L, Thanks for your review. We're glad you enjoyed your stay with us at the Allegro Cozumel. We sincerely hope to be able to host you again in the near future for yet another pleasant stay Warm regards from Allegro Cozumel, Liliana S. Reputation manager Allegro Cozumel More 

Milwaukee, Wisconsin
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Like more than a few people, I was a bit concerned by the negative reviews I read here before our trip last week. I can happily say, most complaints were baseless. Is this the fanciest or classiest joint in Cozumel? Hardly. But it is absolutely beautiful, has an excellent staff, clean rooms (there were a few ants but so what?...to... More 

Was this review helpful? Yes 1
Liliana S, Reputation Manager at Allegro Cozumel, responded to this review

Hi David O, Thanks for your review. We're glad you enjoyed your stay with us at the Allegro Cozumel and also the various activities Cozumel Island has to offer! We sincerely hope to be able to host you again in the near future for yet another pleasant stay Warm regards from Allegro Cozumel, Liliana S. Reputation manager Allegro Cozumel More 

Macungie, Pennsylvania
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Beautiful hotel to stay at, close walk to the beach. The rooms were relatively nice, slightly dated but clean. Used the local dive shop ProDive Mexico, had a great time - knowledgeable and fun instructors! The staff takes great care of you and does anything and everything they can do make your stay that much better.

Was this review helpful? Yes 1
Liliana S, Reputation Manager at Allegro Cozumel, responded to this review

Hi Chew1144, Thanks for your review. We're glad you enjoyed your stay with us at the Allegro Cozumel & the diving with Prodive. We sincerely hope to be able to host you again in the near future for yet another pleasant stay Warm regards from Allegro Cozumel, Liliana S. Reputation manager Allegro Cozumel More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Loved this hotel! The rooms were very clean and there were so many different places to spend the day. We went snorkeling (included) sat by the pool bar and the beautiful beach. Our guide, Monica, made everything perfect and it was paradise. Highly recommend!

Was this review helpful? Yes 2
Liliana S, Reputation Manager at Allegro Cozumel, responded to this review

Hi Travis C, Thanks for your review. We're glad you enjoyed your stay with us at the Allegro Cozumel. We sincerely hope to be able to host you again in the near future for yet another pleasant stay Warm regards from Allegro Cozumel, Liliana S. Reputation manager Allegro Cozumel More 

Milwaukee, Wisconsin
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

we liked the room we stayed in. We also enjoyed the way they have the room set up when we come to stay. One of our favorite dinners was the Italian night. We liked the pools and the ocean activities available for our family. in my opinion Oscar has been a great help to us with information and activities for... More 

Was this review helpful? Yes 2
Liliana S, Reputation Manager at Allegro Cozumel, responded to this review

Hi micheal p, Thanks for your review. We're glad you enjoyed your stay with us at the Allegro Cozumel. We sincerely hope to be able to host you again in the near future for yet another pleasant stay Warm regards from Allegro Cozumel, Liliana S. Reputation manager Allegro Cozumel More 

Niagara Falls, Canada
1 review
4 of 5 stars Reviewed 1 week ago

This was our second time to Allegro. We were fortunate to be able to spend 2 weeks each year in beautiful Cozumel. We decided to return to Allegro for a few reasons. First, the staff are amazing. They are friendly and accommodating. Sergio and Antonio went above and beyond for us, greeting us every morning with a warm welcome. Osman... More 

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Hotel Review Summarization

What travelers say

  • Dive shop(20)
  • Beach bars(12)
  • Very nice(11)
  • Great time(8)
  • Star resort(7)
  • Kid Club(5)
  • Friendly and helpful(5)
  • Picky eaters(4)
  • Rooms are clean(4)
  • First day(3)
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Hotel & grounds (359)
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Pool/beach area (725)
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Dining (106)
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View from room (145)
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Bathroom (47)
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Business center/function rooms (4)
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Amenities (108)
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Beach (36)
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Pool (34)
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Restaurants and Bars (19)
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Royal Suite (74)
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Superior Premium Room (49)
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Superior Room (51)
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The Hotel (51)

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