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Allegro Cozumel

Km 16.5 Carretera Sur San Francisco Palancar, Cozumel 77600, Mexico
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Allegro Cozumel
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Ranked #35 of 53 Hotels in Cozumel
A recent review
4 of 5 stars reviewed 2 days ago
SouthernStarDave Dallas, Texas
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Montgomery, Texas
2 reviews
1 of 5 stars Reviewed 2 days ago NEW

If you like to spend your vacation "hotel room" with lizards and bugs in your bathroom, shower, and AC that's does not really keep you cool. Oh did I mention the cafeteria food you will be eating, In the non AC eating area. The non Courteous staff........good luck booking a reservation at the premiere dining restaurants. They are always booked.... More 

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Dallas, Texas
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We decided to find an all inclusive for our 3 family / 3 generation summer trip where we could relax and doing some diving together. We chose the Allegro. We were not disappointed. The grounds are beautiful with several pools and plenty for the smaller grandchildren to do. The staff were pleasant and attentive. The only complaint I have is... More 

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Pickerington, Ohio
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

To set the record straight, This is not a 5 star hotel and you are not paying for a 5 star Hotel, Let's be Honest !!!! As on previous reviews if you want a 5 star resort then by all means book it... In my opinion Allegro Resort is the Biggest Bang for your Buck!!!! It has one of the... More 

Was this review helpful? Yes 1
Palmdale, California
Level Contributor
95 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We were recently in Cozumel on a cruise and I booked day passes at this hotel. We found the grounds to be beautiful and immaculate. Everyone was very friendly. There was a kid's pool with lots of slides. The main pool was closed, but there were two other large pools, one with a swim-up bar, that were open. The beach... More 

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Monica P, Guest Experience Manager at Allegro Cozumel, responded to this review

Hi hek1122, Thank you for your wonderful review. We are glad to know you and your family enjoyed a day at Allegro Cozumel and noticed the beauty of our beach and our installations as the pools , the water park , the gardens , the warmth of the staff and everything that makes Allegro an incredible vacation spot . We... More 

Edna
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Allegro is in my opinion one of the most relaxing and casual all-inclusive resorts in the Caribbean! It is also one of the most economical. The site is well suited for both individuals and families with children. I definitely plan to return.

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Monica P, Guest Experience Manager at Allegro Cozumel, responded to this review

Hi Jay W Thanks for your review. We're glad you enjoyed your stay with us at the Allegro Cozumel. We sincerely hope to be able to host you again in the near future for yet another pleasant stay . Warm Regards!! Monica P Guest Experience Manager Occidental Allegro Cozumel More 

Valparaiso, Indiana
1 review
4 of 5 stars Reviewed 1 week ago

This was a diving/family trip July 12th thru the 19th We had an awesome time!! The Diving was Great and the staff at Prodive are some of the BEST!! I had equipment problems(my personal gear) and the people at the dive shop went out of there way to help. They even took parts off of their rental equipment and put... More 

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Monica P, Guest Experience Manager at Allegro Cozumel, responded to this review

Hi, mdg610 Thanks for sharing your experience with fellow travelers Allegro Cozumel . We are happy to hear that you and your family enjoyed our facilities and diving on our beautiful island . We sincerely hope to be able to host you again in the near future for yet another pleasant stay and more diving in Cozumel waters! Warm Regards!... More 

Smyrna, Georgia
1 review
4 of 5 stars Reviewed 1 week ago

We stayed at Allegro Cozumel the week of July 11 ~ 18. The standard room is comfortable (albeit a bit tight) Just some Caribbean Bungalow charm. The resort has adopted "green" policies. So if you want your sheets changed every day you must remember to put the provided card on the bed. For towels, leave them on the floor. Mattress... More 

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Monica P, Guest Experience Manager at Allegro Cozumel, responded to this review

Hi, Stephen H, Thanks for your review. We are delighted to know that your stay at Allegro Cozumel was pleasant and enjoyed the food, the beach and warmth of the staff. We sincerely hope to be able to host you again in the near future for yet another pleasant stay and more diving in Cozumel waters! Warm Regards! Mónica P,... More 

Canadian Texas
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 1 week ago

I can't explain how bad I think this resort is. The main relax pool was less that 1/2 full 6 of the 7 days I was there. The pools are not plastered or tiled, they are covered in plastic tarps and faux tile looking tape. The resturants are horrible. They are all so hot you can't even bare to eat... More 

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Was this review helpful? Yes 5
Monica P, Guest Experience Manager at Allegro Cozumel, responded to this review

Hi smurfetteshelly Thank you for your review, We are sorry to hear that your stay with us was not satisfactory. We appreciate the feedback you give us because for us it is an opportunity to improve our services and achieve our objective, which is the satisfaction of our guests. We really hope that gives us the opportunity to host you... More 

Travelers are raving about these Cozumel hotels

Wappingers Falls, New York
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago

My husband and I went for our Anniversary/Honeymoon for a week at the allegro resort. When we got there, we were surprised there lobby was in a breezeway with NO air conditioning and it was about 90 degrees. The staff seemed to ignore the fact that we were even standing in front of them to check in and when we... More 

Was this review helpful? Yes 4
Monica P, Guest Experience Manager at Allegro Cozumel, responded to this review

Dear Colleen S, Thank you for taking the time to write a review for us. We appreciate your feedback , you can be certain we will take your comments into consideration in order to maintain our quality standards. We have shared your comments with our staff, who will take the necessary corrective actions to prevent this from happening again Thank... More 

Cabot, Arkansas
Level Contributor
48 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 1 week ago

We got a great last minute deal at the Allegro and before we knew it we were on a plane to Cozumel. Delta left my husband's dive bag in Atlanta, so he was not happy when we arrived at the Allegro. The staff immediately was helpful and supportive, assuring my husband that they would bring him the bag as soon... More 

Was this review helpful? Yes
Monica P, Guest Experience Manager at Allegro Cozumel, responded to this review

Hi 3BW Thank you for taking the time to write a review for Allegro Cozumel. We are pleased to know that you had a pleasant stay and enjoyed the cleanliness of our installations and especially our fabulous beach. We will share your comments with Erick and Sergio to encourage them to continue improving. Once again, thank you for your time... More 

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