We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Allegro Cozumel

Km 16.5 Carretera Sur San Francisco Palancar, Cozumel 77600, Mexico
Hotel amenities
Allegro Cozumel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Ranked #39 of 57 Hotels in Cozumel
A recent review
3 of 5 stars reviewed yesterday
Maggie P Worcester, Massachusetts
Write a Review

2,777 reviews from our community

Traveler rating
    612
    977
    548
    353
    287
See reviews for
869
840
58
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (611)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (2777)
  • Mar-May only
    (944)
  • Jun-Aug only
    (771)
  • Sep-Nov only
    (232)
  • Dec-Feb only
    (830)
All months
Worcester, Massachusetts
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed yesterday NEW

The setting is beautiful - well kept grounds, right on the beach - and the resort has a very friendly staff, but it just isn't quite nice. Outside of the breakfast buffet, which offered a great variety, the food was greasy and without flavor. In spite of cleaning the room every day, there were ants in the bathroom and a... More 

Was this review helpful? Yes
Simcoe, Canada
1 review
3 of 5 stars Reviewed yesterday NEW

This is a nice resort, the grounds are very pretty, but there is a strong sewage smell when the Sprinklers come on. The pools are nice though not that clean. The staff can be friendly and helpful at times when they feel like it. The room was tired and in need of an update,but clean. We enjoyed our porch and... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

We stay at the allegro Cozumel and it's an amazing place the people it's really friendly, the food is very good the oriental restaurant is delicius.The rooms are clean its a very good place to dive. They have a clean beach. Oscar from the activities team. It's friendly. We really want to come back to this beautiful place.

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

I stayed at allegro with friends on a weeklong vacation. We really enjoyed our experience. Everyone here is so friendly and welcoming. There are a lot of activities to do all within the resort. The rooms are clean and they provide bottles water every day. The dive shop is on site. There are several options for food that are good,... More 

Was this review helpful? Yes
Johnsburg, Illinois
Senior Reviewer
8 reviews 8 reviews
3 of 5 stars Reviewed 2 days ago NEW

My family and I just got back last night. BEFORE YOU BOOK... several things you should know. * What is the difference between Premium room and Superior room? A mini fridge and a updated room. Our room was the premium, and it was below average. It was always hot and very small. I would have loved a mini fridge. Ice... More 

Was this review helpful? Yes
Cornwall, Ontario, Canada
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Overall we were quite pleased with the resort, considering it was 3.5 star. We were pleasantly surprised with the resort, after reading so many negative reviews. I would recommend the resort, especially to families with young kids. Great pool, playground, club and the beach/ocean was nice and sandy for kids to play and swim. POSITIVE POINTS: Food was good and... More 

Was this review helpful? Yes
Colorado
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We had one night at the Allegro and the next morning switched to the Occidental Grand nextdoor which was much more upscale and not that much more expensive. The Allegro felt like a down market resort with poor service. There were alot of drunk people at the pool with two security guards standing nearby watching them. I realize drunks are... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

The place for just being re-built is nice. The people who work here are very helpful! Monica (who works in the front) was the best! The resturants are way better then the buffet. The lunch was not great at all but it was hard to screw up breakfast! We also got an upgrade with the room for just being a... More 

Was this review helpful? Yes 1
Saint John, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We just returned from a two week trip to the Allegro Cozumel. Reading the reviews before we left we were wary, but were happy with the resort overall. The rooms are small, but you don’t spend much time in them so it doesn’t really matter. Leobigilda kept our room spotless, and entertained us with her towel art. The superior rooms... More 

Was this review helpful? Yes 1
New York
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This was our 10th stay at the Allegro. Over the years we have seen many changes but one thing remains perfect....the staff. Allegro staff, which begins with the bellmen, housekeeping staff (Laura), restaurant (Raul & wait staff), Activity (Raul & others) & First Club staff (Karina, Anna, Oscar & others) are by far the friendliest, kindest & most eager to... More 

Was this review helpful? Yes 2
Hotel Review Summarization

What travelers say

  • Dive shop(21)
  • Beach bars(14)
  • Great time(13)
  • Very nice(13)
  • Star resort(7)
  • Kid Club(5)
  • Rooms are clean(5)
  • Friendly and helpful(5)
  • Dinner Buffet(4)
  • Picky eaters(4)
Questions? Get answers from hotel staff and past guests. Ask a question

3,004 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (2570)
Viewed
Pool/beach area (718)
Viewed
Hotel & grounds (346)
Viewed
Dining (104)
Viewed
View from room (144)
Viewed
Room/suite (239)
Viewed
Bathroom (47)
Viewed
Family/play areas (51)
Viewed
Business center/function rooms (4)
Viewed
Other (917)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (422)
Viewed
Amenities (108)
Viewed
Beach (36)
Viewed
Pool (34)
Viewed
Restaurants and Bars (19)
Viewed
Royal Suite (74)
Viewed
Superior Premium Room (49)
Viewed
Superior Room (51)
Viewed
The Hotel (51)

Management photos: Courtesy of the property manager

Viewed
All management photos (12)
Viewed
Pool/beach area (4)
Viewed
Room/suite (2)
Viewed
Dining (1)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question