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All 58 Cozumel hotels

Allegro Cozumel

3.0 of 5 Resort (All-Inclusive)   |   Km 16.5 Carretera Sur San Francisco Palancar, Cozumel 77600, Mexico
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Allegro Cozumel
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61%
Ranked #38 of 58 hotels in Cozumel
A recent review
3 of 5 stars reviewed yesterday
Huy N Brossard, Canada
  • Reviews (2,442)
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2,442 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (488)
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Brossard, Canada
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed yesterday NEW

This is the 2nd time I've stayed in this resort. The first time in 2012 the 2 nd time in may 2014. Since then, the food (lunch & supper) has gone from weak to very poor. The a la carte seafood restaurant is now closed. Too bad, their strong point & they shut it down! The breakfast is still consistently... More

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Kansas
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We have been coming to the island for over 25 years. This was our second stay at Allegro. It has gone way down hill. We read reviews and thought we knew what to expect. It was definitely worse than we anticipated. Staff- it's different in Mexico, you tip a person then get service. In the US we are used to... More

Was this review helpful? Yes 1
Guthrie, Oklahoma
1 review
2 of 5 stars Reviewed 2 days ago NEW

It is really hard to ruin a vacation to the beach, but the Allegro did a good job at doing so. We booked a family vacation with 15 people to the Allegro Cozumel and we were disappointed from the time we arrived. We requested 7 rooms with double beds, we got 6 rooms with single beds. A strong sewer/soured smell... More

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Louisville, Nebraska
1 review
4 of 5 stars Reviewed 2 days ago NEW

My family and I just returned from a week at Allegro Cozumel. I was really nervous because of the reviews but I couldn't pass on the price. It was great for our family of 5, kids ranging in ages 10-1. The slides were small but provided endless fun, the beach was awesome, the pools were repeat and the entertainment was... More

Was this review helpful? Yes 1
Chicago, Illinois
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

Stay Away! Staff not very helpful. Food not much variety and tasteless. If you are lucky enough to be sitting on the end table in the main restaurant dirty tablecloths and napkins are periodically thrown over your head to the grey wheelie bin in the corner. Pools dirty especially the kids. Not enough water. Outside fountains not working and some... More

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Palmdale, California, United States
Contributor
13 reviews 13 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The Allegro resort was nice but there isn't much else to do. Unless you like to go exploring, snorkeling, don't care for shopping or having wifi...This is the place for you. It's a quaint hotel with a very intimate atmosphere. By that I mean that the hotel rooms are more like your bedroom at home or something which is nice.... More

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Azle, Texas
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Average all inclusive resort.You can hear your other three neighbors as the ceilings have thatched roofs. The food is average, so take advantage of the reservation only dinner restaurants. The alcohol is not top shelf, but the bartenders were very nice and attentive. The resort also sells day passes to cruise ships, so a couple days were crowded. They also... More

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Ashburn, Virginia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

This was our fifth time staying at the Allegro. We were so excited to return as we have been every time we come. Unfortunately, we arrived at a hotel that was nothing like we remembered. The pools were dirty, some (not all) of the staff were rude and ignored you and the food was the greatest disappointment of all. We... More

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Liliana S, Reputation Manager at Allegro Cozumel, responded to this review

Dear Shelli A, Thank you for taking the time to write a review for us. We sincerely apologize for not having met your expectations, and let you down service wise. We appreciate your feedback and you can be certain we will take your comments into consideration in order to maintain our quality standards. Warm regards from Allegro Cozumel, Liliana S.... More

Polk City, Florida
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

The people who work at the Allegro Cozumel are wonderful, especially Carolena and Gloria at the Reception Desk. Thank you ladies for being an integral part in making my stay at the Allegro so wonderful .

Was this review helpful? Yes 1
Liliana S, Reputation Manager at Allegro Cozumel, responded to this review

Dear Gail P, Thanks for your review. We're glad you enjoyed your stay with us at the Allegro Cozumel. We sincerely hope to be able to host you again in the near future for yet another pleasant stay Warm regards from Allegro Cozumel, we'll let Carolina & Gloria know you kindly mentioned them in your review. Liliana S. Reputation manager... More

Rochester Hills, Michigan
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Our stay at the Allegro was enjoyable; especially diving with ProDive onsite! We dove one day-excellent, toured the island the next day to view shoreline and ruins-renting a car from Alamo-just across the road, and lastly did the Whale Shark tour booking through the ProDive shop on site. Only downfall was the dinner food on a few days was a... More

Was this review helpful? Yes 1
Liliana S, Reputation Manager at Allegro Cozumel, responded to this review

Dear Linda E, Thanks for your review. We're glad you enjoyed your stay with us at the Allegro Cozumel. We sincerely hope to be able to host you again in the near future for yet another pleasant stay of diving and relaxation. Warm regards from Allegro Cozumel, Liliana S. Reputation manager Allegro Cozumel More

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Hotel Summarization (Beta)

What travelers say

  • Dive shop(25)
  • Beach bars(24)
  • Very nice(16)
  • Great time(14)
  • Star resort(8)
  • Friendly and helpful(6)
  • Dinner Buffet(6)
  • Rooms are clean(6)
  • Kid Club(6)
  • Picky eaters(5)

Additional Information about Allegro Cozumel

Address: Km 16.5 Carretera Sur San Francisco Palancar, Cozumel 77600, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Allegro Cozumel 3*
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Also Known As:
Occidental Allegro Cozumel Hotel Cozumel
Occidental Allegro Hotel
Occidental Allegro Resort All Inclusive

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Spa Swimming Pool
Hotel Style
#11 Spa Hotel in Cozumel #13 Top resorts Hotel in Cozumel
Hotel Class
Official Description (provided by the hotel)
In Mexico’s Caribbean there is a tiny island just bursting with life – it is Cozumel and the Allegro Cozumel resort. Right on the famous Sand Francisco Beach, two worlds of adventure co-exist: The Fun-in-the-sun beach and the amazing undersea Palancar Reef. Whatever you choose to pursue, Allegro Cozumel places it right at your fingertips. Beach Volleyball, tropical bars, restaurants, and nightclubs keep life on land exciting, while the on-site dive shop and big-game sport-fishing charters offer a gateway into the dazzling marine sanctuary of Cozumel’s waters. And when you awake the next morning, after a relaxing night’s sleep in your comfortable guest room, you’ll find there’s even more to explore, because the adventure never stops at Allegro. For the young ones, there is plenty to do from building sand castles alongside the beautiful powdery white sand beach, get physical at the amazing kid’s multiplay covered playground, catch some giggles at the water park, or take advantage of the many activities offered by the Kids clubs. ... more   less 
Number of rooms
261

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