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Hostelito Cozumel

#42 10 Th. Avenue between Juarez and 2 nd. Street, Cozumel 0.777, Mexico
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Hostelito Cozumel
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Ranked #21 of 30 Specialty Lodging in Cozumel
A recent review
4 of 5 stars Reviewed January 27, 2015
cpontal London
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105 reviews from our community

Traveler rating
    49
    33
    11
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    10
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6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

Comfortable beds with good lockers but the bathrooms are terrible - nowhere to put your stuff, and Dirty! The atmosphere is not good. No one says hello To each other an keep to themselves. Cozumel as a whole was a waste of time and money.

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Hostelito C, Public Relations Manager at Hostelito Cozumel, responded to this review

Dear Eliza B, We really appreciate your time and feedback, and we would like to apologize for the inconveniences caused. We hope you will give us a second opportunity to show you that the Hostelito is a place full of happiness and energy for our guests. For us, the most important thing is your satisfaction, and we will work hard... More 

London
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 27, 2015

Their tag line is affordable and clean and fair enough, they try to keep the place clean but the shower didn't flow so well, so it didn't always feel wonderfully clean around rush hour... The staff isn't particularly warm and enthusiastic but they are actually very helpful. They kept my luggage as long as I needed, helped me find a... More 

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Hostelito C, Public Relations Manager at Hostelito Cozumel, responded to this review

Dear guest, Thanks for sharing your experience. We hope you really enjoyed your trip, and we’ll continue to do the best to permit our guest to have a great experience. Your feedback will give us the chance to improve our hostel and to surprise you on your next visit! See you! The Hostelito. More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 22, 2015 via mobile

We were going to stay on Cozumel on New Year holidays and booked Hostelito on booking.com. It was basically our last chance because everything was booked out, and as the reviews were quit positive, we went with it. We got the confirmation from Booking where it was said that someone from Hostelito would contact us regarding paymant during following days.... More 

Was this review helpful? Yes 1
Hostelito C, Public Relations Manager at Hostelito Cozumel, responded to this review

Dear Mariana, We would like to apologize for the situation you have been confronted to. Your comments will really help us to improve our services and avoid this kind of problem in the future. We invite you to send us an email to hostelitocozumelmx@gmail.com to guarantee you a better experience on your next visit and to give us another chance... More 

Warsaw, Poland
Senior Contributor
37 reviews 37 reviews
36 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed January 13, 2015

good place for backpackers; rooms are neat but the building itself is rather old and would need some refurbishing. nice area for socializing: open kitchen, fridge, hammocks, sofas etc. staff is friendly and helpful. good spot to meet some people on the way.

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Hostelito C, Public Relations Manager at Hostelito Cozumel, responded to this review

Dear Kumak, thank you for your feedback, and we are really glad that you perfectly understood the Hostelito’s concept. As you mentioned, it is the perfect place to meet people and to enjoy Cozumel. Our staff thanks you for your comments and we hope to see you soon! Sincerely, The Hostelito. More 

creek
Senior Contributor
43 reviews 43 reviews
15 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed December 13, 2014

Let me start of by saying this hostel is clean and decorated really beautifully. There is a full kitchen with plenty of supplies, a roof top patio with hammocks and lounge beds. The dorms are a little large and I wish they had a stricter after eleven quiet policy and lights out in the dorm. But the pros out weigh... More 

Was this review helpful? Yes 1
Contributor
11 reviews 11 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 26, 2014

We showed up with a large group of 8 travelers unannounced and they were able to get us in. We choose the dorm area which was very large. The beds were nice and the bathrooms were well kept. There was a ladies and mens shower area with 3 showers in each. The place was very well kept and clean. There... More 

Was this review helpful? Yes 4
Christchurch, New Zealand
Contributor
15 reviews 15 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 17, 2014

Well located budget accommodation and a friendly manager. We stayed in the main dorm which was very clean and had good beds. Breakfast is not included but there is a basic kitchen. The ladies showers need some work.

Was this review helpful? Yes 1
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 1, 2014

Cozumel is one of my favorite places in the world- partially because of staying at Hostelito. When I am there I stay in the dorms. I Love the people that work there and it feels like family when I pass through. The dorm room is large and kept very clean. The lockers are large enough for all my things (I... More 

Was this review helpful? Yes 3
Scotland, United Kingdom
Contributor
13 reviews 13 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 8, 2014

I only stayed at Hostelito for one night but that was more than enough for me. The dorm has a huge number of beds in but tiny bathroom facilities right at the very bottom. When I went in there was a massive dead cockroach on the floor of the ladies facilities and the light kept flickering, not making me feel... More 

Was this review helpful? Yes 1
Seattle, Washington
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 16, 2014

From the last time we stayed there a little over a year ago, their prices doubled. I asked them about it and they said it is just the taxes. No way. We stayed in a private room which yes was great. HUGE, balcony, AC, small kitchen but really we didnt need that so we didnt appreciate it to its fullest... More 

Was this review helpful? Yes 1
Hostelito C, Gerente at Hostelito Cozumel, responded to this review

Good afternoon. We are Very sorry for your dissatisfaction and regret not being able to meet your needs and expectations. The economy in Mexico has increased, and the new tax reform to 16% throug the Mexican republic and a percentage of 3% plus the normaly tax in tourist destinations as hotels . Imagine now one of the newest reforms Just... More 

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