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Hotel & Bungalows Mayaland

Certificate of Excellence
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In the heart of the archaeological park of Chichen Itza, Chichen Itza 97751, Mexico
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Hotel & Bungalows Mayaland
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938 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Tulum, Mexico
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

I can't recommend this hotel highly enough as the ideal place to stay and escape the crowds and hassles of a visit to Chitchen Itza. Everything about it was relaxing and perfect. Our room even had a magical view over the Observatory in the heart of the archaeological site. The hotel has its own private entrance to the site so... More 

Was this review helpful? Yes
chichenuxmal, Owner at Hotel & Bungalows Mayaland, responded to this review
Google Translation

Gracias por su visita, apreciada vecina de Tulum. Le esperamos nuevamente ! More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

Having back door access to Chichen Itza really is a plus and makes this hotel a special place. The staff are great too! The bungalow room was spacious and tastefully decorated. The bar is decent and bar snacks were very tasty. The outdoor wood fired pizza oven really is great too and very reasonably priced. Unfortunately the main restaurant's evening... More 

Was this review helpful? Yes
chichenuxmal, Owner at Hotel & Bungalows Mayaland, responded to this review

Thank you for visiting our resort. Credit card request at checking is an industry standard. We have been in business for 94 years and require a card just like any other resort, to make it confortable and convenient for you. Water is free in some of our room categories. Is is not included in our standard rooms. I am answering... More 

Ireland
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

At first glance this seems like a really nice hotel. The location is beautiful, the grounds are lovely and the restaurants are good. However, the air con in the bedroom was totally inadequate and the jacuzzi bath was overrun with ants. A little more attention to detail could really improve this hotel.

Was this review helpful? Yes
chichenuxmal, Owner at Hotel & Bungalows Mayaland, responded to this review

I wish you had given us the opportunity to adjust your A/C to the setting of your liking. ALL our units are BRAND NEW, replaced this year, 2015. We are in the middle of our rainy season and yes, in our forest we have to continually be taking care of insects; I believe we have a harmonious balance between the... More 

Florida, PR
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Great access to Chichen Itza. Food is good, definitely to the buffet lunch with entertainment. We however found the room a bit dated. Kids love a splash in the pool after a long day, and the grounds are marvelous for walks.

Was this review helpful? Yes
chichenuxmal, Owner at Hotel & Bungalows Mayaland, responded to this review

Thanks for your visit and your nice review on your experience while with us. Hasta la vista ! More 

Dallas, TX
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Grounds - Amazing! Access to Chichen itza unparalleled! Food- Excellent! Observatory show really eye opening. I actually broke my reservations at Mezzanine in Tulum to stay here another night. BEAUTIFUL! The grounds are extensive and extraordinary! I could not get enough of walking around them, especially at night, they are lit beautifully. The small ponds scattering the grounds are... More 

Was this review helpful? Yes 1
chichenuxmal, Owner at Hotel & Bungalows Mayaland, responded to this review

Thanks for your visit and your thorough, very nice review of our beautiful resort. WiFi is free and open everywhere within the property. Unfortunately, the signal is weak and sometimes unavailable. We have spent tens of thousands of dollars to improve it, from repeaters and antenas everywhere to back up generators. We depend on the poor service given to us... More 

London
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed July 20, 2015

We stayed here for the night in order to get early access to the Chichen Itza ruins so we missed both the crowds and the heat. We took a suite with Jacuzzi for our family of 4 - the room had 2 queen beds and suited us fine for the one night. The hotel gardens and pools were lovely -... More 

Was this review helpful? Yes 1
chichenuxmal, Owner at Hotel & Bungalows Mayaland, responded to this review

Thanks for visiting our resort. More 

Cambridge Uk
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed July 14, 2015

Arrived hear straight from the airport, late at night and exhausted. We soon felt better after a very warm welcome and a few drinks in the bar. What a shame we could only stay one night. This place is just so stunning. I got up early (still on UK time) to listen to the dawn chorus and was blown away... More 

Was this review helpful? Yes 2
chichenuxmal, Owner at Hotel & Bungalows Mayaland, responded to this review

....And what a nice review of our beautiful, unique resort ! Thank You. Do come back with more time to enjoy the paradisiacal surroundings of our resort. Life is to short not to enjoy unique environments such as ours. We look forward to your return. Hasta la vista ! More 

Calgary, Canada
Level Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed July 13, 2015

This place is fantastic! We stayed right at the hotel and it was just lovely! So much wood throughout including hand carved doors, huge balcony overlooking the beautiful grounds. Just gorgeous. Food was amazing too! Their bungalows etc on property are beautiful as well and they have many swimming pools throughout that side. Very well thought out and simply gorgeous!!!... More 

Was this review helpful? Yes
chichenuxmal, Owner at Hotel & Bungalows Mayaland, responded to this review

Thanks for your visit and your AWESOME comments on our resort ! We all look forward to your return. Hasta la vista! More 

San Diego, California
Level Contributor
129 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed July 11, 2015

We had a junior suite here and I have to say that I positively loved it! While the room itself was rather small, it was sufficient for two people. What made it extraordinary was that it came with a huge balcony that overlooked the the "lady fountain" and the jungle. Even better, each time that we stepped out into our... More 

Was this review helpful? Yes 1
chichenuxmal, Owner at Hotel & Bungalows Mayaland, responded to this review

You are welcome to Dream some more ! We appreciate your wonderful comments about your visit to our resort and wish you happy, safe travels. Hasta la vista ! More 

Playa del Carmen, Mexico
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 9, 2015

We brought family from Germany for this trip, and like us they were stunned by the beauty of the grounds, the friendliness of the staff, and they easy access to Chichen. We will do a repeat of this trip next spring. Gracias.

Was this review helpful? Yes 1
chichenuxmal, Owner at Hotel & Bungalows Mayaland, responded to this review
Google Translation

Y Gracias a ustedes por su visita ! More 

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