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All 5 Chichen Itza hotels

Hotel & Bungalows Mayaland

3.5 of 5 Hotel   |   In the heart of the archaeological park of Chichen Itza, Chichen Itza 97751, Mexico
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Hotel & Bungalows Mayaland
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80%
Ranked #3 of 5 hotels in Chichen Itza
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 4 days ago
Keith R Murrieta, California, United States
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Murrieta, California, United States
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I loved Mayaland but can see how some would complain that it is dated or needs freshening up. It is what I would expect at a grand old hotel in a humid climate. Internet is available in the lobby - outlets are limited - it was built before every family member over 3 needed a smartphone and tablet. Staff was... More

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chichenuxmal, Owner at Hotel & Bungalows Mayaland, responded to this review

Thanks your visit and for for pointing out why The Mayaland is the "Real Thing" ! Great review. It reminds intelligent visitors about the essence of the travel experience, so many a times lost in today's travel environment. Even though we are remodeling our rooms, making their bathrooms even larger, better lit naturally, and fitting them with additional hook ups... More

New Windsor, Maryland
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Before our arrival, we were concerned about whether three nights and two full days in Chichen Itza was too much; after settling into our beautiful room in the old part of the Mayaland Hotel, with a verandah looking out over the terrace towards the private entrance to the ruins, we wondered if we should stay longer. I love this place,... More

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chichenuxmal, Owner at Hotel & Bungalows Mayaland, responded to this review

How wonderful to learn you enjoyed your stay with us! Thank You for visiting us and for you through, comprehensive review of your experience. It really helps travelers make the right choice. We will be honored to be your host again. New chefs and culinary experiences await you! Hasta la vista! More

Dallas
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here over Spring Break 2014 and traveled with 6 & 9 year old boys. After traveling from Playa del Carmen we were pleasantly surprised...an oasis in the jungle. Boys loved that we could take a break during the heat of the day and swim/lunch. They also enjoyed the planetarium show as it prepared them for visiting Chichen Itza.... More

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chichenuxmal, Owner at Hotel & Bungalows Mayaland, responded to this review

Thanks for visiting with us, and bringing your boys along! You may want to consider a visit to Uxmal, the Maya Civilization's Grandest architectural achievement and in the word's of America's foremost architect, Frank Lloyd Wright, humanity's best! You can climb the temples at Uxmal. It is simply spectacular. You made reservations directly with us, so you may want to... More

Birmingham, Alabama
Contributor
11 reviews 11 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My two sons, ages 9 and 12, and I arrived at the Bungalows at Mayaland in a rental car on an early evening after a flight into Cancun from the US. The plan was to get up early, see the ruins when they opened at 8, and then move on to Uxmal. The room was spacious and very clean. All... More

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chichenuxmal, Owner at Hotel & Bungalows Mayaland, responded to this review

Thanks for staying with us and for your nice comments regarding your stay. I took note of your comment on the water. We look forward to your next visit! More

Durango, Colorado
Contributor
12 reviews 12 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I love old hotels. This one is up there! So here's the deal, If you are going to charge American prices, you should provide the same services. Wifi that works everywhere not just in the lobby, and staff the speak any foreign language, and included breakfast would be a good start. I speak English French and German, most of the... More

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chichenuxmal, Owner at Hotel & Bungalows Mayaland, responded to this review

We share your love for Grand Hotels. And by definition, Grand comes with maturity, uniqueness and a deep impression on the people and surroundings that engulf it. Our collaborators are ALL Mayan. Truly GREAT people. We learn from them every day. Most have devoted the endeavors of their lifetime working with us. Most understand at least 3 languages; Some are... More

Calgary, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Place is a little pricey and dated. Get to the ruin early and avoid the bus crowds from cancun which arrive as you are headed back to the hotel. Restautant is overpriced. i orderd steak with prosciutto and another on our party order steak with shrimp. we each got the steak-no shrimo or prosciutto and his was 4.00 more expensive.

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chichenuxmal, Owner at Hotel & Bungalows Mayaland, responded to this review

Thanks for your visit! We are remodeling all rooms in the south wing, where you stayed. Quietly; One at a time, so as to not disturb even the birds around us. We look forward to having the honor of your visit again! More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Excellent location, bungalow rooms are great, the service is good and food is great. Highly recommend it for a couple nights while exploring Chichen itza. Very peaceful and relaxing. Romantic place for couples, lots of trees, birds and iguanas. Two swimming pools that were great.

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chichenuxmal, Owner at Hotel & Bungalows Mayaland, responded to this review

Thank you for your visit and your "Highly Recommended" commentary. We look forward to being of service to you in the future. Muchas Gracias! More

Barcelona
Top Contributor
82 reviews 82 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The place is wonderful -from the outside. Colonial architecture and very nice decoration, an amazing breakfast (not included in price and kin of expensive), but terrible and weak Wi-Fi working only at specific public spots, not in the rooms. Toilet was broken and they took some 45 minutes to fix it. As in other places in Mexico, hotel prices are... More

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chichenuxmal, Owner at Hotel & Bungalows Mayaland, responded to this review

We pride ourselves in meeting the high expectations of our guests; it's hard to do so with clients that are wired rather than open to the very experiences you sited. We thank you for your visit. More

Mexico City, Mexico
2 reviews
5 of 5 stars Reviewed 4 weeks ago

We stayed one night in order to see Chichen Itza; the food, the service, all was perfect. Just one thing, When we arrived to the hotel, the receptionist gave us a note about the wireless, the WIFI is only in some places (lobby), what's is the problem? none, my objective was to see chichen Itza. Also I took the spa... More

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chichenuxmal, Owner at Hotel & Bungalows Mayaland, responded to this review

Thank you for your visit and your objective comments! Yes, you came to see Chichen Itza, and not necessarily to continue in our wired world, for which I congratulate you. The magic and meaning of the temples is the experience that is enhanced by complementing your visit with a stay at the Mayaland. We hope to have the honor of... More

Llangollen, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We chose this hotel based on the good reviews and the promise of a room with a view of the Observatory. We weren't disappointed. Everything was perfect, from our collection by golf cart from the car park, then a cold drink and towel at reception, through to the lovely spacious room with a beautiful view of the observatory, as promised.... More

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chichenuxmal, Owner at Hotel & Bungalows Mayaland, responded to this review

Thank you very much for your visit and your thorough, wonderful review! We strive to be 100% accurate on all our descriptions, and your review shows just that; In a world of deceiving advertising comments like yours are very valuable. Thank you for sharing your views with the world's traveling community. All of us at The Mayaland hope to have... More

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Additional Information about Hotel & Bungalows Mayaland

Also Known As:
Hotel And Bungalows Mayaland
Mayaland Hotel Chichén Itzá
Hotel Mayaland
Mayaland Hotel
Address: In the heart of the archaeological park of Chichen Itza, Chichen Itza 97751, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Yucatan > Chichen Itza
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 5 hotels in Chichen Itza
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel & Bungalows Mayaland 3.5*
Official Description (provided by the hotel):
World-Class resort in a unique tropical setting inside the Chichen Itza Arqueological Park. One of the 100 hotels on National Geographic "The Stay List" 2009 and again in one of the "133 Hotels we love, December 2011. Conde Nast Reader's One of the 100 Top Hotels in the World 2003. Conde Nast Gold List 2004. The most awarded resort in Yucatan. A member of the Rain Forest Alliance. 100% Mayan staff. Over 100 acres of unique tropical gardens. Award winning restaurants serving Mayan, Yucatecan, Mexican and International delicacies. Specialty stores. The Choco Story Museum store. Spa. ... more   less 
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