We stayed 2 nights at the Mayaland so we could enjoy the ruins at a leisurely pace and see the light show. Our experience began before we even got there. We were double charged for our room and it took quite a few emails to sort out. We ended up having to send our bank statements in to prove the... more

We found this hotel to be more than adequate. We also got a free upgrade. The room was very clean and the a/c worked well. The balcony that overlooked the grounds was our favorite hangout in the evenings. The room had some lovely mayan carvings that adorned the trim work and headboard. The staff was very pleasant throughout the hotel... more

My husband and I recently stayed at this beautiful property near Chichen Itza. We could see the Caracol right from our window, that is how close you are to the ruins. Being an older hotel, our room had features that you just don't see in new hotels anymore, stained glass windows, real wooden doors and large rooms. The immaculate grounds... more

We stayed here, as most people do, because it has it's own entrance to the ruins and you can beat the rush before the tour buses get there. We had a bungalow in the grounds near a swimming pool. It was hot and humid and the pool was awesome. The hotel bit seems crowded but it was very quiet were... more

This is 2 hotels in 1 to suit all tastes and different budgets. We are a family of 4, with 2 teenagers. We booked a twin room in the main hotel for the teenagers. This was excellent, everything they needed, clean and very cool. They loved the free internet (we had been charged up to $10 per hour at other... more

The grounds are beautiful, and make it so convineint to stay here overnight to be able to watch the Mayan Ruins and the light show. The staff is incredibly nice, they do anything to accomodate your needs. The food at the hotel restaurant is Horrendous. The only problem I had with the room was there were soo many bugs keep... more

With a view of the ruins from the hotel lobby and it's own entrance into Chichen Itza, this hotel couldn't be better located. The manicured jungle grounds are stunning and the hacienda style architecture and furnishings are captivating. I agree the plumbing needs an overhaul, the towels are shabby and the food is mediocre, but the room rates reflect that.... more

If you're looking for a relaxing getaway near the ruins, this place is perfect! The bungalow was beautiful, with carved teakwood doors and shutters. Our front porch had a hammock and our own table and chairs, looking out to the pool we shared with just five other guest rooms. The Chichen Itza ruins are right next door, literally a 50... more

The Mayaland website claims this a 5-star hotel. Most of my complaint in this hotel comes from the fact that the hotel is in desperate need of repair and is definitely not a 5-star in its current condition. For example: The jets in the jacuzzi tub didn't work. The air conditioning died on us the last night and it was... more