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All 5 Chichen Itza hotels

Hotel Dolores Alba Chichen

2.5 of 5 Motel   |   Km.122 Merida-Cancun, Free Road (180) | between the ruins and Balankanche caves, Chichen Itza, Mexico
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Hotel Dolores Alba Chichen

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288 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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English first
loomis ca
Top Contributor
210 reviews 210 reviews
91 hotel reviews
124 helpful votes 124 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Convenient to the ruins, we stopped for lunch. Lots of other tourists sitting on the patio for outdoor dining. Strange place. Service wasn't great, food disappointing and poorly presented. Example: Hamburger was meat and a bun on a small salad plate. I cannot remember the exact price but it was quite expensive for what you got. A small plate of... More

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Top Contributor
79 reviews 79 reviews
28 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Excellent location just 5 minutes from Chichen Itza means you can get there before the crowds but without a crack of dawn start! The roadside location was initially offputting, but there was little noise and none once the tour coaches had all left Chichen! Rooms are simple, but ckean, and two pools make it the best choice when visting Chicen.

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A TripAdvisor Member
4 of 5 stars Reviewed February 24, 2014

Nice place, beside busy road but where isn't in Mexico, nice pool, helpful staff. One let down was organised transport to Chichen Itza, staff said free bus at 8.00 in morning. This was the reason we stayed here to be close to the site to beat the crowds. In morn we told bus at 8.30. Meanwhile there hotel bus went... More

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Prague, Czech Republic
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 16, 2014

Hotel has two pools and is close to cenotes. Very friendly staff who even took us for free to the ruins as it is about 3 km far from the hotel. They also provide really nice breakfast which is included. Rooms were simple, clean and comfortable with TV. Staff does not speak much English so a bit tricky to communicate... More

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Philadelphia, Pennsylvania
15 reviews 15 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 15, 2014

We were planning to go to Chichen Itza the next day and had not booked a room yet. The concierge at the B&B we were staying at was very helpful, and made phone calls to find us a room in Valladolid. All in our price range were booked, so he found us a room at Dolores Alba. Initially, we were... More

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Sacramento, California
2 reviews
4 of 5 stars Reviewed January 27, 2014

Our group visited Chichen Itza ruins and after several hours found ourselves in need of quiet and rest. We "bumped" into this hotel on the road, checked out the rooms and reserved two for the night. The rooms are clean with sturdy wood furniture, decent mattresses, workable toilets and lovely surroundings. The prices are very fair and the staff very... More

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Barcelona, Spain
20 reviews 20 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 22, 2014

we arrived very late from Cancun, but they were waited for us! check in was fast. you can pay in cashn or CC. room was nice. clean and confortable. it had Tv A/C and Safe. we did not use any of them. breakfast was really good and tasty, ther just bring it to your table. we had coffee, a plate... More

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San Diego, CA
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 9, 2014

This is a cute hotel with nice little rooms that look like bungalows but are attached. The rooms are well decorated and tasteful. Beds are comfy with nice linens. Hot water. We were so happy that the 3 of us had two nights here. The breakfasts were quite adequate and tasty. Dinner was quite adequate. Staff was friendly and helpful.... More

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Portland, Oregon
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 7, 2014

This really was a good deal for what we paid since it includes a good sized breakfast, there are two clean pools, hammocks, and best of all... one of the most beautiful cenotes is literally right in front of the hotel! My only issue is one of the staff members was a little rude. I went with a group of... More

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Austin, Texas
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 7, 2014

We stayed here for only one night in order to visit both Chichen Itza and Cenote Ik-Kil. It is a bit of a tedious matter to get from the bus depot (the bus depot is literally at Chichen Itza) to Dolores Alba. It is a pretty busy road with fast cars and buses and it is also a bit far... More

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Additional Information about Hotel Dolores Alba Chichen

Also Known As:
Motel Dolores Alba Chichen
Dolores Alba Chichen Hotel
Address: Km.122 Merida-Cancun, Free Road (180) | between the ruins and Balankanche caves, Chichen Itza, Mexico
Location: Mexico > Yucatan Peninsula > Yucatan > Chichen Itza
Free Parking Restaurant Swimming Pool
Hotel Style:
Ranked #5 of 5 hotels in Chichen Itza
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hotel Dolores Alba Chichen 2.5*
Official Description (provided by the hotel):
Enchanting hotel in the best location of Chichen Itza. Beautiful bungalows with private terraces, air conditioning, cable tv, safe box, and local handcrafts. Extensive gardens with two swimming pools, one with unique reef formations and spectacular bottom, two palapas with hammocks for relaxation. Large, guarded parking lot. Restaurant Bar overlooking circular pool with the best food for the gods. Walk to Ikil cenote for a refreshing swim or to the Balankanche caves for underground adventure. ... more   less 
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