Very disappointed with this hotel...room was damp (with a large dehumidifier in the room which did not help). Very basic room and tiny bathroom. Staff unfriendly and not welcoming at all. Would definitely not recommend this place, was glad to leave... More

We recently spent two nights at Hacienda Chichen. The grounds and dining area are absolutely superb. Our hacienda was spacious and the only noise that woke us in the morning was the sound of the birds! The pool was cold but very refreshing after a long, hot and busy morning seeing the ruins. The best feature of the hotel is... More

Hacienda Chichen is an historic hotel that housed the first archaeologists who excavated Chichen Itza. There are paths and areas all over the expansive grounds where guests can walk and observe the beautiful birds and flora of the Yucatan. There is even an in-house naturalist who will take you on a guided walk. An evening in the open-air dining room... More

Upon arrival we saw the impressive building and gardens and thought the place looked fabulous. The reception area maintained this image, unfortunately our room did not..... When we went into our bungalow, it immediately smelt very damp, the bathroom was very dated and the room furnishing basic. After laying on the bed for 20 mins to recover from our journey,... More

If you read this review, you already know that chichen itza is a must see (and it is, read my review on the topic). The Hacienda Chichen is a wannabe charm hotel at this price you only can see an overpriced place for tourists. My review may sound a bit harsh but for that kind of price, you do expect... More

We spent 3 nights with our two young children here (3 and 1) and loved it. The place has so much character and is set in stunning gardens. We had a Master Suite which was simple but comfortable had everything you needed (bar a TV and phone but that didn't bother us). Moreover, it was immaculate and beautifully presented. Food... More

I spent a wonderful two days at Hacienda Chichen....the last day of 2011 and the first say of 2012. It was a magical experience, with a cleansing ritual at the Yaxkin Spa and an evening ceremony just outside the gates of the hacienda. A candlelit Mayan ritual for discarding the old and giving life to the new....done in Maya and... More

Great place. We were greeted wonderfully when we arrived. Everything was in order. The food was EXCELLENT. We had a nice bungalow by the pool and we put the kids to sleep and had some wine and appetizers on the porch. I would've like to stay one more night. More

This hotel on first appearance when you pull up at reception looks good. However, the rooms are in need of an update. There were no twin rooms available when we checked in despite having been booked for 8 months. We were offered and accepted the honeymoon suite as it had a king bed and we weren't bothered for one night.... More