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All 5 Chichen Itza hotels

Hacienda Chichen & Yaxkin Spa

3.5 of 5 Hotel   |   Km 120 Carretera Merida-Puerto Juarez | Zona Hotelera de Chichen Itza, Chichen Itza 97752, Mexico
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Hacienda Chichen & Yaxkin Spa
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Ranked #2 of 5 Hotels in Chichen Itza
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Gerri B Beverly Hills, Michigan
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487 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Beverly Hills, Michigan
Top Contributor
109 reviews 109 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a lovely and well-maintained oasis, beautifully landscaped with nicely decorated rooms. We loved having dinner on the terrace while a family of guitarists serenaded us in such a wonderful setting. It was an experience we'll always remember. The biggest problem is the food is so lackluster while costing way more than what you'd normally pay for a really... More 

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Sussex
Top Contributor
107 reviews 107 reviews
39 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 1 week ago

This was our first hotel on our first trip to Mexico. The concept is delightful – a genuine converted hacienda for the main building with a series of hacienda type buildings or semi-detached villas created in the tropical grounds. It is ideally located for a stroll into the very nearby Chichen Itza archaeological site first thing in the morning to... More 

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Chatsworth, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

Make no mistake - it's expensive. But I loved swimming in the large pool with a deep end, eating wonderful food on the terrace, the chaya welcome drink, a tour of the organic gardens by Bebbiano and our secret hotel entrance tour of Chichen Itza. If you are looking for a relaxed experience in a setting of Old World gentility... More 

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Liverpool, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Plus points are: Nice main building and surrounding. Nice spacious room. A large pool for swimming. Good restaurant. Close vicinity to Chichen itza. Wifi in main building only. Negatives: dinner was overpriced. We had pasta that was overcooked and lacking flavour. Coconut cake was not fresh and still defrosting. No wifi in room. Garden paths were highlighted but these were... More 

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Hacienda_Chichen, Director de Relaciones con Clientes at Hacienda Chichen & Yaxkin Spa, responded to this review

We are delighted to know that you found the hotel to be a tranquil place during your recent visit to Chichen Itza. We do our best to provide our guests a memorable stay. You can read from other reviews and from our hotel's website, that the quality of our cuisine has won top culinary ratings from respected food critics. We... More 

California
Top Contributor
113 reviews 113 reviews
32 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a lovely, historic perfect gem at Chichen Itza. The service is the best, although getting a pre dinner drink on the terrace was a bit of an issue. The hotel has its,own organic garden and it was the first time in 2 weeks that I felt comfortable having a salad. Food was good, not great, but the setting... More 

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Hacienda_Chichen, Director de Relaciones con Clientes at Hacienda Chichen & Yaxkin Spa, responded to this review

It was a pleasure to serve you at Hacienda Chichen. We know that our hotel is different and that is what makes the experience really worthy and unique! We are happy to know that you definitely would stay at the Hacienda Chichen again. We look forward to your next visit! With sincere gratitude, The Hacienda Chichen Resort and Yaxkin Spa More 

Hayling Island, United Kingdom
Top Contributor
69 reviews 69 reviews
23 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here, as many people do, in order to visit Chichen Itza before the big tour buses arrived. For this it was perfect, but it is a hotel worth visiting in its own right. Check-in was fast and efficient. The bungalow rooms are scattered around beautiful grounds, which seem to have a large number of hard-working gardeners keeping it... More 

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Hacienda_Chichen, Director de Relaciones con Clientes at Hacienda Chichen & Yaxkin Spa, responded to this review

Thank you for your visit and wonderful comments about your relaxing stay at Hacienda Chichen. It was a true joy to serve you. Hope you can come back again to your home away from home! Very Sincerely, The Hacienda Chichen Resort and Yaxkin Spa More 

Sacramento, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Watching tropical birds from my hammock, exploring the gardens and crumbling chapel with my kids, drinking aguas frescas on the hacienda porch, listening to the guitarists in the evening--all of these moments would make this a five star rating for me. Our room, though, was quite basic and rather musty, and the breakfast was both mediocre and expensive. Still, I... More 

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Hacienda_Chichen, Director de Relaciones con Clientes at Hacienda Chichen & Yaxkin Spa, responded to this review

Thank you for your visit. All of our rooms have ceiling fans, air conditioning and dehumidifier units that our guests can use while they are staying in the hotel. Though it's the dry season we can't avoid the type of weather of the Yucatan Peninsula which is tropical and humid in this región. If we had been advised at time... More 

Fredericksburg, Virginia
Top Contributor
67 reviews 67 reviews
14 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel has a separate entrance to Chichen Itza that allows you to avoid the chaos of the main entrance. Pros: Friendly and English Speaking Staff; back-door entrance to Chichen Itza; rooms are spacious and clean; quiet location; grounds are meticulously manicured; guitar trio during dinner; dinner; staff works very hard to make your stay positive; pack for a purpose... More 

Was this review helpful? Yes 2
Hacienda_Chichen, Director de Relaciones con Clientes at Hacienda Chichen & Yaxkin Spa, responded to this review

Thank you for your visit and for supporting our social work for the Mayan communities! We strive to provide quality services and that's why your comments are of great importance. Most sincerely, The Hacienda Chichen Resort and Yaxkin Spa More 

Princeton, New Jersey
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Hacienda and the people there were a wonderful base from which to explore the northern Yucatan. The individual rooms are spaced around the grounds, surrounded by magnificent gardens and trees, full of terrific bird calls at various times of day and silent at night. Dark skies with plenty of stars. Rooms are full of local touches so there's no mistaking... More 

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Glasgow, United Kingdom
Top Contributor
103 reviews 103 reviews
81 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed December 23, 2014

One comes here for the ruins at so this hotel was a welcome bonus. I would thoroughly recommend it to anyone - by far the most attractive hotel I have stayed at in Mexico. One sleeps in little houses in the grounds but eat and recreate in the main building with its logia looking onto the lush grounds. The food... More 

Was this review helpful? Yes 1
Hacienda_Chichen, Guest Relations Manager at Hacienda Chichen & Yaxkin Spa, responded to this review

Thanks for your visit. We are pleased to hear that our hotel was the best place you stayed during your entire trip in Mexico. Please come back soon! All the best to you and Happy New Year! Hacienda Chichen Resort and Yaxkin Spa More 

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Additional Information about Hacienda Chichen & Yaxkin Spa

Address: Km 120 Carretera Merida-Puerto Juarez | Zona Hotelera de Chichen Itza, Chichen Itza 97752, Mexico
Location: Mexico > Yucatan Peninsula > Yucatan > Chichen Itza
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hacienda Chichen & Yaxkin Spa 3.5*
Number of rooms: 28
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Also Known As:
Hacienda Chichen And Yaxkin Spa
Hacienda Chichen & Yaxkin Hotel Chichen Itza
Hotel Hacienda Chichen Yaxkin

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