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All 5 Chichen Itza hotels

Hacienda Chichen & Yaxkin Spa

3.5 of 5 Hotel   |   Km 120 Carretera Merida-Puerto Juarez | Zona Hotelera de Chichen Itza, Chichen Itza 97752, Mexico
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Hacienda Chichen & Yaxkin Spa
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85%
Ranked #2 of 5 hotels in Chichen Itza
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
debora118 los Angeles
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442 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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English first
los Angeles
2 reviews
5 of 5 stars Reviewed 3 weeks ago

My friend and I stayed 3 days and 4 nights. At this hotel we met very friendly people. We had a great time here. Very clean and friendly staff. What we liked about the hotel was that it had its own entrance to chichen itza. We were there before it was opened to the public. Every night there is a... More

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San Francisco, California
Contributor
13 reviews 13 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is an update to my original review from August 2010: Just came back from a fabulous week at the Hacienda Chichen. This was our third time staying at the hotel in eight years and we'll be back again. This time we went straight to the Hacienda from the Cancun airport and didn't even combine it with a beach hotel,... More

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Hacienda_Chichen, Director de Relaciones con Clientes at Hacienda Chichen & Yaxkin Spa, responded to this review

Thank you for being a customer of Hacienda Chichen Resort. We love to hear that you have had an incredible one week stay in our hotel and, we are honored that you select us time and time again to be your preferred choice in Chichen Itza. We look forward to serving you for years to come! With sincere gratitude, Hacienda... More

Clarkston, Washington
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We drove from Cancun for a one night stay here to take in the ruins the following day. It was definitely the way to go to beat the crowds and would do it again. The rooms are not elegant (we had the basic room) but we really just wanted the night to "park" and take in the sights the next... More

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Hacienda_Chichen, Director de Relaciones con Clientes at Hacienda Chichen & Yaxkin Spa, responded to this review

Thank you very much for taking the time to let us know your comments, we truly appreciate it. It's our goal to make your experience as pleasant as possible. We hope you can visit us soon! All the best, Hacienda Chichen Resort & Yaxkin Spa More

Cheltenham, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 25, 2014

This property has an exceptional and unique location, ideal to beat the coach trips around Chichen Itza. The rooms are well equipped, beds are pretty hard though. The situation is idyllic with birds calling and lush greenery. Sadly the restaurant is less than great, the food is bland and the restaurant staff at best are disinterested. Such a shame. Recommend... More

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Hacienda_Chichen, Director de Relaciones con Clientes at Hacienda Chichen & Yaxkin Spa, responded to this review

Thank you for visiting our hotel. Rest assured, we will work our hardest to provide you with quality services for years to come! Sincerely, Hacienda Chichen Resort & Yaxkin Spa More

Washington DC, District of Columbia
Contributor
19 reviews 19 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed June 24, 2014

We had a wonderful experience at Hacienda Chichen, a beautiful and atmospheric hotel on gorgeous, lush grounds and practically on top of the ancient ruins. We found it quite easily following the directions on the website (we were coming from the cuota (toll road) from Cancun), and although we just stayed one night, I would gladly have stayed longer at... More

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Hacienda_Chichen, Director de Relaciones con Clientes at Hacienda Chichen & Yaxkin Spa, responded to this review

It is great when customers send us words of praise. We try our best to please our guests and it’s compliments like yours that help us go to work with a smile on our faces! Thank you for your preference, we hope to have the opportunity to serve you again soon! Best wishes, Hacienda Chichen Resort & Yaxkin Spa More

Herts
Senior Contributor
41 reviews 41 reviews
25 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed June 24, 2014 via mobile

Beautiful tropical setting. Accommodation scattered throughout the grounds. Like all/most visitors, our small group stayed overnight, so that we could visit Chichen Itza in the morning before the crowds and the heat. Fridge in room allowing room to keep some drinks. Bed comfortable, bathroom unusually designed but very good. Overall, room very well appointed. Restaurant was good - reasonable menu... More

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Hacienda_Chichen, Director de Relaciones con Clientes at Hacienda Chichen & Yaxkin Spa, responded to this review

We are glad to know that everything went well during your stay in our hotel. Thank you so much for taking the time to provide us your sincere feedback. We forward to continuing to serve you in a near future! Sincerely, Hacienda Chichen Resort & Yaxkin Spa More

Cheltenham
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed June 24, 2014

Not at all well signposted, but we found it in the end. The resort itself is set mature grounds which are heavily ‘treed’, so air is very still and good for bugs – bring spray! The resort is lovely and the rooms are very good and well maintained, as are the grounds. The resort is situated right next to Chichen... More

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Hacienda_Chichen, Director de Relaciones con Clientes at Hacienda Chichen & Yaxkin Spa, responded to this review

Thank you for your visit and your feedback, it will certainly help us grow into a better hotel, we hope you are able to enjoy our services in your next trip! Very Sincerely, Hacienda Chichen Resort & Yaxkin Spa More

Fort Lauderdale, Florida
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 9, 2014

Discovered this beautiful gem completely on the off-chance... and was blown away. Regrettably only stayed one night, purely because it was advised to not to do Chichen Itza in one day. It was the perfect oasis at the end of a long hot drive. Friendly staff, tranquil surroundings and a refreshing pool. Got a nice early start to Chichen Itza... More

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Hacienda_Chichen, Director de Relaciones con Clientes at Hacienda Chichen & Yaxkin Spa, responded to this review

We are grateful for the pleasure of serving you and meeting your expectations during your vacation trip to Chichen Itza. Please come back soon! Sincerely, Hacienda Chichen Resort & Yaxkin Spa More

Senior Contributor
25 reviews 25 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 9, 2014 via mobile

We stayed here one night purely to get an early start at Chichen itza. The hotel is very well presented and oozes luxury. The rooms were large and having your own hammock a nice touch. There is a pool and free wi-fi. As this is a long way from any other restaurants we ate on site. The food was excellent... More

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Hacienda_Chichen, Director de Relaciones Públicas at Hacienda Chichen & Yaxkin Spa, responded to this review

We value your trust in our services. Thank you for your preference and please come back soon to your home away home! Gratefully, Hacienda Chichen Resort & Yaxkin Spa More

Canberra, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 5, 2014

My wife and I recently passed a few wonderful, relaxing and culturally enriching days at Hacienda Chichen, close to the Chichen Itza archaelogical site, enabling us to avoid big crowds that flock to that extraordinary place by the bus load. The hotel is really special, earning ticks of approval on virtually all fronts: the accommodation; food and dining area; delightful... More

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Hacienda_Chichen, Guest Relations Manager at Hacienda Chichen & Yaxkin Spa, responded to this review

Thank you for staying with us at our beautiful hacienda. We are glad to hear that you enjoyed your stay, and that our hotel property and service exceeded your expectations. We hope to see you again soon! With our thanks, The Hacienda Chichen Resort & Yaxkin Spa More

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Additional Information about Hacienda Chichen & Yaxkin Spa

Address: Km 120 Carretera Merida-Puerto Juarez | Zona Hotelera de Chichen Itza, Chichen Itza 97752, Mexico
Location: Mexico > Yucatan Peninsula > Yucatan > Chichen Itza
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hacienda Chichen & Yaxkin Spa 3.5*
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Also Known As:
Hacienda Chichen & Yaxkin Hotel Chichen Itza
Hacienda Chichen And Yaxkin Spa
Hotel Hacienda Chichen Yaxkin

265 photos of this hotel

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Amenities

Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Suites Swimming Pool
Hotel Class
Official Description (provided by the hotel)
An eco-friendly boutique hotel, the Hacienda Chichen is committed to sustainable tourism and is devoted to Mayan culture and local community welfare. The resort consciously promotes an eco friendly environment rooted in Mayan tradition, which presents guests with plenty of romantic charm. An ambiance of ‘home away from home’ welcomes the Hacienda Chichen guests. The property’s close proximity to the adjourning Chichen Itza ruins is a major plus for those travelers wishing to avoid the crowds. ... more   less 
Number of rooms
28

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