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Courtyard by Marriott Cancun Airport

3.5 of 5 Blvd. Luis Donaldo Colosio, Km. 12.5, Lote 1, SMZA. 301, Cancun 77560, Mexico
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Courtyard by Marriott Cancun Airport
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Courtyard by Marriott Cancun Airport
Courtyard by Marriott Cancun Airport
Courtyard by Marriott Cancun Airport
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494 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Amsterdam, The Netherlands
Top Contributor
152 reviews 152 reviews
55 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars NEW

Good airport hotel. Rooms are ok. Excellent WiFi, good shower and good bed. Good breakfast buffet. Nice outside swimmingpool. Free shuttle to terminals. terminals. The hotel has also a self service laundry facility.

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Germantown MD
Top Contributor
82 reviews 82 reviews
10 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The staff at this Marriott are very accommodating and friendly. The hotel was lovely and provided many services. It was probably the nicest Courtyard I have ever stayed in! They offered a large restaurant since nothing is within walking distance.

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St. Joe, MI
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed 25 days...How, why you ask. Its a nice place and does not charge resort prices. Spotless. Kind welcoming staff, quiet. Nice pool. Nice restaurant with accommodating staff. And a shuttle to the Omni for beach visits. The Omni has five pools and a magnificent beach. Buy a voucher for one of its nice lunch spots and have a great... More 

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Montreal, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My husband and I stayed for only one night upon returning from an all inclusive. We were flying home the day after our one week all inclusive RIviera Maya vacation. An extra day at the resort was close to $400 so we used some Marriott points and stayed at this property. It is a very large hotel that has a... More 

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Fairfax, Iowa
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We got into Cancun late and didn't want to make a 45 minute drive to our All-Inclusive resort and pay the high price for an additional night so we choose this hotel. We did not have international calling on our cell phone so I e-mailed the hotel ahead of time with our flight arrival information so we could catch the... More 

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Belfast, United Kingdom
Top Contributor
56 reviews 56 reviews
38 hotel reviews
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

I only stayed here one night on business, arriving at the hotel the check in queue was horrendous so slow, not good after the chaos of cancun airport.....got given key for room, went up and there was someone's cases in the room, back down again got given a room and it was okay. The bathroom floor was dirty but other... More 

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Lydia G, Gerente at Courtyard by Marriott Cancun Airport, responded to this review

Dear Emmajane6 It is with distress that we learned about your experience at our Hotel. Please accept our most sincere apologies for your inconveniences. To further review it in detail, we would very much appreciate information as to the arrival and departure dates as well as your name. If posible please provide us with such information by email at cy.cuncy.guest.care.manager@courtyardcancun.com... More 

Portsmouth, England, United Kingdom
Contributor
19 reviews 19 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed at this hotel because it was a short free shuttle bus from the airport, and we needed somewhere after the long flight. The hotel was generally up to the usual Marriott standard, but let down my the door locks - five visits to reception and two hours between checking in and having unrestricted access to our room. Requests... More 

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Arizona
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Sending this as a review since there is no way to contact hotel for a question. Will write actual review after our trip. Our family is looking very forward to staying at your hotel for a week in March. My question is, do you have tour groups who pick up from your hotel? Your hotel is not on any lists... More 

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South Jordan, Utah
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

I am an avid Marriott visitor. I stay in Marriott's whenever possible. I can always count on their quality and staff. I am sad to say this stay did not meet my expectations. The cleaning team left a dirty and bleach smelling rag in my room one day, another day, my tub was not cleaned out, another day there was... More 

Was this review helpful? Yes 1
Lydia G, Gerente at Courtyard by Marriott Cancun Airport, responded to this review

Dear Karen R., We are really very sad for the little things, as you mention, that most unfortunately spoiled your stay at our Courtyard Cancun. Please accept our deepest apologies for these inconveniences. You are correct, our Marriott standards and goal are the enjoyment of all our guests. Most unfortunately we did not meet your expectations on this occassion. I... More 

2 reviews
4 of 5 stars Reviewed 1 week ago NEW

We stayed at the courtyard by Marriott near the cancun airport to kick off our first trip to Mexico. Overall it was decent and has a great shuttle service. Don't expect much for value though. The restaurant is expensive and communication quite difficult. We would have benefited from some Spanish lessons prior to coming.

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Additional Information about Courtyard by Marriott Cancun Airport

Address: Blvd. Luis Donaldo Colosio, Km. 12.5, Lote 1, SMZA. 301, Cancun 77560, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Courtyard by Marriott Cancun Airport 3.5*
Number of rooms: 201
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Also Known As:
Courtyard Cancun Hotel Cancun
Cancun Courtyard
Hotel Style:
#15 Business Hotel in Cancun
#33 Romantic Hotel in Cancun
#35 Family Hotel in Cancun

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