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Courtyard by Marriott Cancun Airport

3.5 of 5 Blvd. Luis Donaldo Colosio, Km. 12.5, Lote 1, SMZA. 301, Cancun 77560, Mexico
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Courtyard by Marriott Cancun Airport
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Courtyard by Marriott Cancun Airport
Courtyard by Marriott Cancun Airport
Courtyard by Marriott Cancun Airport
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441 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tulsa, Oklahoma
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I recently stayed at this hotel for one night, since we could not get into a resort with beach access until the next day. Great hotel...clean, visually appealing, food in the restaurant was great, staff friendly. They do offer shuttles to the beach, but only twice each morning and then once on the way back at 6pm. Not very convenient.

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Joshua Tree, California
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 2 weeks ago

There is nothing sub par about this hotel experience and the hotel can thank it's staff for that. From the shuttle driver, to the front desk,to the housekeepers and the wait staff in the restaurant, I couldn't imagine feeling more welcomed and taken care of. This hotel management must be doing something right, to get this kind of quality staff.... More 

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Lydia G, Gerente at Courtyard by Marriott Cancun Airport, responded to this review

Dear Joshua Tree from California, It is needless to say that all of us, who are part of the Courtyard Cancun Team are very motivated with your great comments about the five star experience that you experienced at our Hotel. Thank you very much for taking the time to let us know that we have accomplished our goal when your... More 

Cypress, Texas
Senior Contributor
43 reviews 43 reviews
37 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel is near airport, approximately 20 minute drive. Area was kind of dark since we arrived at night. Not many food options or late arrivals though. You will need a car to tour city or get to the beach/leisure areas. You can use local taxi service but service is spotty and some try to price gouge tourists. (Don't be fooled... More 

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Lydia G, Gerente at Courtyard by Marriott Cancun Airport, responded to this review

Dear Miss Diva D, It was nice to learn that you had a nice stay and appreciated the complimentary lemon water available in the lobby. Thank you for your feedback. We would like to mention that we do have a Beach Club at the OMNI Cancun Hotel, where all our guests can enjoy the beach as well as the Food... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Very personal and hospitable staff. Looking forward to visit again! Thank you Ana Toledo, Armando, Jostin, Luz, Maximiliano and everyone there! Clean and modern rooms, room service, great food. Genuine great folks! Thank you. The Quinones Family 11/25/14

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Lydia G, Gerente at Courtyard by Marriott Cancun Airport, responded to this review

Dear Quinones Family, It was very motivating to all of us at the Courtyard Cancun, to receive your kind report about our genuine staff, great food, clean, modern rooms and reasonable priced. Needless to say Anita, Armando, Jostin, Luz and Maximiliano were very pleased, when during our daily morning meeting, they learned of your satisfaction. Thank you for taking the... More 

Mexico
Top Contributor
51 reviews 51 reviews
24 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The service need some improvements. But the location, rooms and food are great. The best rooms are the ones with pool view. The hotel does not have beach but is perfect for business traveling. Its located 5 minutes away from the airport. Ask for the pozole thursday great experience.

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Lydia G, Gerente at Courtyard by Marriott Cancun Airport, responded to this review

Dear JLeucher, Your experienced report is very much appreciated. We have discussed with our Restaurant Supervisor our opportunities in the service. Thank you for your valuable input and your nice comments about the location, the rooms and the excelent food. We are also glad that you had the opportunity to experience the ¨Jueves Pozolero¨ buffet. It is an authentic Mexican... More 

Goose Creek, SC
Top Contributor
82 reviews 82 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This place is 10minutes or less from the airport. It appears popular with flight crews and business people. Rooms were clean and spacious, as were the bathrooms. Beds were comfortable. Wifi was fast. There were complimentary water bottles in the room. We took a swim in the pool even though it wasn't cleaned of leaves. We also hopped in the... More 

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Lydia G, Gerente at Courtyard by Marriott Cancun Airport, responded to this review

Dear OUCHFIREH, Your comments expressed on this important media are very much appreciated. You are correct, the airline companies are confident with our services and standards of security and therefore most of the one-nighter crews stay at our facilities, it is also due to the closeness to the airport and the complimentary shuttle service. Thank you for your input regarding... More 

Warren, Michigan
Contributor
15 reviews 15 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 11, 2014

Had an early flight so we decided to stay here after a nice weeks stay in Playa Del Carmen. Front desk clerk was friendly and helpful. Got to our room and no t.v. Apparently their cable/wifi was out, but they were trying to get it fixed quickly. Luckily I had a dvd player so we hooked that up to the... More 

Was this review helpful? Yes 1
Lydia G, Gerente at Courtyard by Marriott Cancun Airport, responded to this review

Dear LOR678, We are glad to hear that you had enjoyed the long stay at Playa del Carmen. It is a charming town in this beautiful part of the World. Thank you for sharing with us your comments about the installation of your DVD with the help of the maintenance department. We are sorry for the inconvenience of the temporary... More 

Fredericton, Canada
Top Contributor
67 reviews 67 reviews
16 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed November 9, 2014

Stayed here after an evening arrival to Cancun to avoid being too tired for the haul to CZM. Was very clean and staff were great. We had no trouble at all with the airport shuttle. The highlight was eating breakfast outside in the morning - great food and beautiful grounds.

Was this review helpful? Yes 1
Lydia G, Gerente at Courtyard by Marriott Cancun Airport, responded to this review

Dear Jimmyytra, It was really nice to learn of your satisfaction with our installations as well as with the airport shuttle. Our chef was very pleased with your comment mentioning the breakfast at the restaurant as the highlight of your morning. Your expert opinión is very much appreciated, thank you for taking the time to share it thru Tripadvisor. Sincerely,... More 

Annetta, Texas
Senior Contributor
22 reviews 22 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 27, 2014

Wow! This was a pleasant surprise. We booked this hotel for last minute plans to catch a plane back to the US. Turned out to be one of the nicest properties to stay in. Our king room had a sauna and living room suite. The Bar is nice and friendly. The staff was anxious to serve our needs. Gracias Courtyard... More 

Was this review helpful? Yes 1
Lydia G, Gerente at Courtyard by Marriott Cancun Airport, responded to this review

Dear Racerx2fast4u: We are happy that your stay at our Courtyard in Cancun was enjoyable and that our facilities turned out to be one of the nicest properties in your trip. Also that our service contributed to the enjoyment of your last night in this beautiful part of the World. Thank you for your feedback, hopefully we will be welcoming... More 

Wichita Falls, Texas
Senior Reviewer
7 reviews 7 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 24, 2014

When we arrived Eunice and the other people at the front desk were friendly and helpful. Our room was really nice and extremely clean. The bed in room 435 was comfortable. We had a meal at the restaurant and it was really good, the service was fantastic. The pool and grounds were very pretty. The main reason we chose this... More 

Was this review helpful? Yes 2
Lydia G, Gerente at Courtyard by Marriott Cancun Airport, responded to this review

Dear DkBeaver: Thank you for taking the time to share your satisfaction about our service and acommodations experienced during your recent stay at our Courtyard by Marriott in Cancun. Our staff at the restaurant and in housekeeping as well as Patricia en Eunice at the front desk were very pleased with your comments and happy to learn that our goal... More 

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Additional Information about Courtyard by Marriott Cancun Airport

Address: Blvd. Luis Donaldo Colosio, Km. 12.5, Lote 1, SMZA. 301, Cancun 77560, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Courtyard by Marriott Cancun Airport 3.5*
Number of rooms: 201
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Also Known As:
Courtyard Cancun Hotel Cancun
Cancun Courtyard
Hotel Style:
#15 Business Hotel in Cancun
#33 Romantic Hotel in Cancun
#36 Family Hotel in Cancun

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