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Courtyard by Marriott Cancun Airport

3.5 of 5 Blvd. Luis Donaldo Colosio, Km. 12.5, Lote 1, SMZA. 301, Cancun 77560, Mexico
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Courtyard by Marriott Cancun Airport
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Courtyard by Marriott Cancun Airport
Courtyard by Marriott Cancun Airport
Courtyard by Marriott Cancun Airport
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485 reviews from our community

Traveler rating
    222
    176
    50
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    22
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
4 of 5 stars NEW via mobile

We stayed at the courtyard by Marriott near the cancun airport to kick off our first trip to Mexico. Overall it was decent and has a great shuttle service. Don't expect much for value though. The restaurant is expensive and communication quite difficult. We would have benefited from some Spanish lessons prior to coming.

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Grand Rapids, Michigan, United States
Senior Contributor
46 reviews 46 reviews
29 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This property is close to the airport and is a perfect place to begin or end a trip to the Mayan Coast. The rooms are pleasantly decorated, more than adequate and clean. The pool is well situated in a tropical setting. The staff was cordial and helpful. We had a fine meal in the hotel restaurant (the shrimp tacos are... More 

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Raleigh, North Carolina
Top Contributor
82 reviews 82 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was the closest hotel to the airport with a shuttle since we had an early morning flight home the next day. Beautiful lobby and grounds, well kept, nice bar and restaurant although we did not eat there since we had a full late lunch and checked in late afternoon. One of the most well designed rooms I have ever... More 

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Los Angeles, California
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We use the hotel as a first night stop over when beginning a vacation in the region. It continues to be a quality hotel that provides lodging and meals for us, the tired travelers. Their shuttle service is prompt to the airport and the hotel is only a few kilometers away. We have booked the larger rooms before but a... More 

Was this review helpful? Yes 2
Lydia G, Gerente at Courtyard by Marriott Cancun Airport, responded to this review

Dear Steven B, I am glad to mention to you that our Hotel Misión is ¨Be an Oasis to tired travelers¨. We are happy to learn that in your case we have accomplished it. Thank you very much for sharing it with us. We also appreciate your preference for this Yucatecan region and look forward to welcome you again in... More 

mexico
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I'm a free lance travel director working for event planning companies so I travel for a living. I've spent the last 40 days in 5 star hotels in Texas, Mexico and Jamaica. This hotel is the one that truly merits a great review...I chose the Courtyard Marriott because I needed to overnight in Cancun on my way home. What I... More 

Was this review helpful? Yes 2
Lydia G, Gerente at Courtyard by Marriott Cancun Airport, responded to this review

Dear Maryhd21, I can not describe how happy your great review made all of us, who are part of the Team at our Hotel. Your thorough review and rewarding comments are very kind and we are very pleased that our service, facilities and details of the product, were noticed and contibuted to your enjoyment of the Mexican hospitality. It makes... More 

Califormia
1 review
5 of 5 stars Reviewed 1 week ago

My boyfriend and I were both very pleased with the Marriott Hotel. With having an early flight, we were able to have a relaxed evening by the pool, a good meal, and a hot shower. The hotel was clean, the service was good, it was close to our car rental, and the airport shuttle, leaving every 30 mins., was on... More 

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Lydia G, Gerente at Courtyard by Marriott Cancun Airport, responded to this review

Dear Pam5507, Your good report about your stay at our Hotel pleases us very much. We are glad the expectations of you and your boyfriend were met as an airport hotel. It is satisfying that our goal was met. Thank you for sharing it. Look forward to welcome you to Cancun and to our Hotel in the future. Sincerely Lydia... More 

Nanaimo, Canada
Top Contributor
198 reviews 198 reviews
32 hotel reviews
119 helpful votes 119 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice spot for final night in area with easy access to airport. Cost of food however is inflated and with the Canadian dollar just this side of ridiculous. $11 for two coffee is the benchmark for meals you might order. Evening meal service very slow despite waiters literally running in the dining room; otherwise efficient and polite service. Only pesos... More 

Was this review helpful? Yes
Lydia G, Gerente at Courtyard by Marriott Cancun Airport, responded to this review

Dear ELES ESCAPE BaB, Thank you very much for your nice comment about the efficient and polite service at our Hotel. I have also discussed your valuable input about our cost of food and slow service at the restaurant with our staff, for consideration and to ensure our prompt service. I would like to mention that the banking regulations in... More 

Palm Beach, Florida
Top Contributor
67 reviews 67 reviews
44 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed 1 week ago

Service is quite friendly and the location is great to the airport. The downside is the hotel itself. Everything is quite worn and not very inviting. There's a musty smell throughout. Pricing on this property is quite good. I guess it's fine if you have an early flight. It's very far from the Hotel Zone, so don't use this as... More 

Was this review helpful? Yes 1
Lydia G, Gerente at Courtyard by Marriott Cancun Airport, responded to this review

Dear Andrew L., Yes you are correct, our location is very convenient for early departures as well as for late arriving flights. As an airport hotel, we are glad we are meeting our goal, Thank you very much for your nice comments for the service and the pricing on the property. You feedback of the installations is very much appreciate,... More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Recently stayed here as we had an early flight the next day. The hotel is pretty dated and in need of a refurb ( anyone in the UK would be reminded of the Travel Tavern in Alan Partridge) The service is pretty poor, for example the people behind the desk don't even say hello and the guy driving the shuttle... More 

Was this review helpful? Yes 1
Lydia G, Gerente at Courtyard by Marriott Cancun Airport, responded to this review

Dear Daniel P., Very sorry to learn that we did not meet your expectations. Please accept our apologies for our shortcommings. We would appreciate it if you could provide us with more details of your stay by contacting us at guestcare.manager@courtyardcancun.com It is very important for us to analyze further your important input about the service and food quality. Thank... More 

Pittsburgh, Pennsylvania
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Very close to the airport, but not very noisy, we have very good sleeps. Free shuttle between hotel and airport, they are on time. Staff are helpful, always wear a smile. Breakfast buffet is pretty good.

Was this review helpful? Yes
Lydia G, Gerente at Courtyard by Marriott Cancun Airport, responded to this review

Dear beiyeppitt, Our chef was happy to read your good review about the breakfast buffet. He has always focus his menus in natural fresh products as well as to offer the authentic Mexican food plus the American preferences for breakfast. Thank you for your appreciated feedback. Looking forward to be of sevice to you in a future occasion. Sincerely, Lydia... More 

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Additional Information about Courtyard by Marriott Cancun Airport

Address: Blvd. Luis Donaldo Colosio, Km. 12.5, Lote 1, SMZA. 301, Cancun 77560, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Courtyard by Marriott Cancun Airport 3.5*
Number of rooms: 201
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Also Known As:
Courtyard Cancun Hotel Cancun
Cancun Courtyard
Hotel Style:
#15 Business Hotel in Cancun
#33 Romantic Hotel in Cancun
#35 Family Hotel in Cancun

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