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All 175 Cancun hotels

Courtyard by Marriott Cancun Airport

3.5 of 5 Hotel   |   Blvd. Luis Donaldo Colosio, Km. 12.5, Lote 1, SMZA. 301, Cancun 77560, Mexico
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85%
Ranked #36 of 175 hotels in Cancun
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed yesterday
preziam MD - USA
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378 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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MD - USA
Senior Contributor
41 reviews 41 reviews
18 hotel reviews
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed yesterday NEW

We had flight issues and were put up here by US Airways for a night. It was what I expected for a Courtyard near the Cancun airport. Nice, but not amazing. It is not a resort. We had two adjoining rooms and everything worked well. The pool is not very big or flashy but served its purpose. They should have... More

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Austin, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

I had 2 stays at Cancun Airport Courtyard during the Spring break 2014. Below is my impression: Pro: Very close to the Airport. Helpful room service and front desk (except one tall Male front desk person-I forgot the name. He didn't try to help me when Marriott screwed up my reservation). Don't know how good the restaurant bec I didn't... More

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Lydia G, Gerente at Courtyard by Marriott Cancun Airport, responded to this review

Dear Family from Austin Texas, First of all please accept our apologies for the inconveniences experienced during the stays at our hotel this past Spring break Season. We have discussed each one of them with the front desk and the maintenance department and corrective steps haven been initiated. We are very sorry as well for the unpleasant situation aroused with... More

Winter Park, Colorado
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 4 days ago NEW

Of course, right by the airport and the shuttle is a great convenience. If you are staying some distance down the Mayan coast and you want to make travel in our out just a bit easier and not worry about time of arrival, time to check in your rental car, or drive time to the aiport this is a great... More

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Lydia G, Gerente at Courtyard by Marriott Cancun Airport, responded to this review

Dear Bob, We are all very pleased to know that we have exceeded your expectations during your stay at our Courtyard Cancun. Thank you for taking the time to share your enjoyment of the ambiance at the pool área, formed by the Yucatecan garden and the sound of the multiple birds. Yes,it is Spring time and it is at its... More

Dunedin, New Zealand
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

We had an overnight stay and found the hotel quite pleasant. The airport pickup and drop off service was very good. The room was large and clean. The beds were comfortable. The service was really friendly and helpful. The free wifi was also a bonus.We found the food in the restaurant to be really nice. Nothing amazingly great (we've has... More

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Lydia G, Gerente at Courtyard by Marriott Cancun Airport, responded to this review

Dear Diane and Lyndon, Thank you for sharing the comments of your pleasant stay in Cancun, as well as of our hotel and our really friendly and helpful service, by posting it on Tripadvisor. Your experienced opinión is very flattering to all of us at the Courtyard Cancun, we are glad our goal of meeting your expectations was accomplished. Also,... More

Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
2 of 5 stars Reviewed 1 week ago

The rooms are a nice size, and adequately clean, on the surface. When you walk into the smell of mold, and it pervades the room--that isn't good. I requested a room change, and encountered the same issue. They brought a dehumidifier to my room, which improved the situation slightly. The temperature controls go from meat locker freezing to sauna sweat... More

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Lydia G, Gerente at Courtyard by Marriott Cancun Airport, responded to this review

Dear Ginger Cookie 76, It was distressing to learn of the inconvenience experienced by you, during your stay at our hotel last February. Yes, the tropical climate of Cancun and the humidity increased, due to the unusually abundant rainy season that we experienced during 8 months (June-February). In an effort to assure the quality of the air, portable humidifiers were... More

San Antonio, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This is the third time I stay at the Courtyard by Marriott in Cancun and it only gets better everytime. All your needs are met just as if you were home. The rooms are very spacious and clean with a great view to the gardens and pool. Love the ambiane for walking and meditation. I really enjoyed the restaurant; eating... More

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Lydia G, Gerente at Courtyard by Marriott Cancun Airport, responded to this review

Dear OMP2929 Thank you very much for your preference for our Hotel. It is very rewarding to learn that you feel at home in our facilities. Yes, the quiet ambiance favoured by the garden, the birds and the zen soft music invite to the meditation, I am glad you enjoyed it. Your comments about the food and their service has... More

Indianapolis
Contributor
12 reviews 12 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

I was impressed with my stay at the Courtyard of Marriott in Cancun. The property features quick airport access and the hotel zone by vehicle. Fine marble work covers the main floor leading to a spacious dining area with bar. The pool area is clean and often undisturbed during the day as guests have the option to enjoy amenities at... More

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Lydia G, Gerente at Courtyard by Marriott Cancun Airport, responded to this review

Dear Brownafro, It was great to read your great comments about all the hiden secrets of our facilities and services. I am glad you enjoyed them all. Yes, the Omni Cancun is our Beach Club located in one of the largest beaches of Cancún and we do also provide complimentary transportation over there, as well. Your opinion as an experienced... More

Minneaoplis, MN
Top Contributor
63 reviews 63 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

We've stayed here 4 times now on the way through Cancun and this is a nice little hotel with good food, good service and a really nice pool area for the kiddos to start and end our vacation. We tend to go more rustic on our vacations so a calm hotel with a clean comfortable modern room is a nice... More

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Lydia G, Gerente at Courtyard by Marriott Cancun Airport, responded to this review

Dear Davismama, Your review is very motivating to all of us at the Courtyard Cancun. Thank you for sharing your expert travelers opinion and for your appreciation of the Mexican culture and the beauty of this region. Look forward to welcomg you and your family back in the future. Sincerely, Lydia Garcia General Manager More

Kalispell
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Super impressed with the quality of this hotel. We had a double room we shared with our two boys. Great condition, clean and lovely. Pool area was great too. The service in the restaurant was not equal to the everything else. Just don't throw them the curve ball of moving from the pool to the dining area - it's too... More

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Lydia G, Gerente at Courtyard by Marriott Cancun Airport, responded to this review

Dear Bussess, Thank you for your review, our executive housekeeper was very pleased with your comments about the cleanliness and condition of the room. We are glad it was lovely and comfortable to accommodate the needs of you and your family. Your feedback about the service in the restaurant has been discussed with our staff and special attention will be... More

Eugene, Oregon
Senior Contributor
41 reviews 41 reviews
28 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed one very short night at the Courtyard, prior to flying home from the Cancun area. This is a nice, standard airport hotel. It is very much like what you would find at any Courtyard in the US. The hotel was spotlessly clean, good water pressure, and toilets that allow the flushing of the paper (after 10 nights on... More

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Lydia G, Gerente at Courtyard by Marriott Cancun Airport, responded to this review

Dear Lisa, We are glad you and your family had a pleasant stay at our Courtyard in Cancun. Our chef was pleased to learn of your satisfaction with the restaurant and room service. Your comment about the taxi was discussed with our front desk manager. In the future we will improve our communication with the taxi company. For your information... More

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Additional Information about Courtyard by Marriott Cancun Airport

Also Known As:
Courtyard Cancun Hotel Cancun
Courtyard Cancun Hotel
Courtyard Cancun
Cancun Courtyard
Address: Blvd. Luis Donaldo Colosio, Km. 12.5, Lote 1, SMZA. 301, Cancun 77560, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#36 Business Hotel in Cancun
#36 Spa Hotel in Cancun
#38 Family Hotel in Cancun
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Courtyard by Marriott Cancun Airport 3.5*
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