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All 175 Cancun hotels

Courtyard by Marriott Cancun Airport

3.5 of 5 Hotel   |   Blvd. Luis Donaldo Colosio, Km. 12.5, Lote 1, SMZA. 301, Cancun 77560, Mexico
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85%
Ranked #36 of 175 hotels in Cancun
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 4 days ago
DianeandLyndon Dunedin, New Zealand
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375 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Dunedin, New Zealand
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We had an overnight stay and found the hotel quite pleasant. The airport pickup and drop off service was very good. The room was large and clean. The beds were comfortable. The service was really friendly and helpful. The free wifi was also a bonus.We found the food in the restaurant to be really nice. Nothing amazingly great (we've has... More

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Lydia G, Gerente at Courtyard by Marriott Cancun Airport, responded to this review

Dear Diane and Lyndon, Thank you for sharing the comments of your pleasant stay in Cancun, as well as of our hotel and our really friendly and helpful service, by posting it on Tripadvisor. Your experienced opinión is very flattering to all of us at the Courtyard Cancun, we are glad our goal of meeting your expectations was accomplished. Also,... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
2 of 5 stars Reviewed 5 days ago NEW

The rooms are a nice size, and adequately clean, on the surface. When you walk into the smell of mold, and it pervades the room--that isn't good. I requested a room change, and encountered the same issue. They brought a dehumidifier to my room, which improved the situation slightly. The temperature controls go from meat locker freezing to sauna sweat... More

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Lydia G, Gerente at Courtyard by Marriott Cancun Airport, responded to this review

Dear Ginger Cookie 76, It was distressing to learn of the inconvenience experienced by you, during your stay at our hotel last February. Yes, the tropical climate of Cancun and the humidity increased, due to the unusually abundant rainy season that we experienced during 8 months (June-February). In an effort to assure the quality of the air, portable humidifiers were... More

San Antonio, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This is the third time I stay at the Courtyard by Marriott in Cancun and it only gets better everytime. All your needs are met just as if you were home. The rooms are very spacious and clean with a great view to the gardens and pool. Love the ambiane for walking and meditation. I really enjoyed the restaurant; eating... More

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Lydia G, Gerente at Courtyard by Marriott Cancun Airport, responded to this review

Dear OMP2929 Thank you very much for your preference for our Hotel. It is very rewarding to learn that you feel at home in our facilities. Yes, the quiet ambiance favoured by the garden, the birds and the zen soft music invite to the meditation, I am glad you enjoyed it. Your comments about the food and their service has... More

Indianapolis
Contributor
12 reviews 12 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

I was impressed with my stay at the Courtyard of Marriott in Cancun. The property features quick airport access and the hotel zone by vehicle. Fine marble work covers the main floor leading to a spacious dining area with bar. The pool area is clean and often undisturbed during the day as guests have the option to enjoy amenities at... More

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Lydia G, Gerente at Courtyard by Marriott Cancun Airport, responded to this review

Dear Brownafro, It was great to read your great comments about all the hiden secrets of our facilities and services. I am glad you enjoyed them all. Yes, the Omni Cancun is our Beach Club located in one of the largest beaches of Cancún and we do also provide complimentary transportation over there, as well. Your opinion as an experienced... More

Minneaoplis, MN
Top Contributor
63 reviews 63 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

We've stayed here 4 times now on the way through Cancun and this is a nice little hotel with good food, good service and a really nice pool area for the kiddos to start and end our vacation. We tend to go more rustic on our vacations so a calm hotel with a clean comfortable modern room is a nice... More

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Lydia G, Gerente at Courtyard by Marriott Cancun Airport, responded to this review

Dear Davismama, Your review is very motivating to all of us at the Courtyard Cancun. Thank you for sharing your expert travelers opinion and for your appreciation of the Mexican culture and the beauty of this region. Look forward to welcomg you and your family back in the future. Sincerely, Lydia Garcia General Manager More

Kalispell
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Super impressed with the quality of this hotel. We had a double room we shared with our two boys. Great condition, clean and lovely. Pool area was great too. The service in the restaurant was not equal to the everything else. Just don't throw them the curve ball of moving from the pool to the dining area - it's too... More

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Lydia G, Gerente at Courtyard by Marriott Cancun Airport, responded to this review

Dear Bussess, Thank you for your review, our executive housekeeper was very pleased with your comments about the cleanliness and condition of the room. We are glad it was lovely and comfortable to accommodate the needs of you and your family. Your feedback about the service in the restaurant has been discussed with our staff and special attention will be... More

Eugene, Oregon
Senior Contributor
41 reviews 41 reviews
28 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed one very short night at the Courtyard, prior to flying home from the Cancun area. This is a nice, standard airport hotel. It is very much like what you would find at any Courtyard in the US. The hotel was spotlessly clean, good water pressure, and toilets that allow the flushing of the paper (after 10 nights on... More

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Lydia G, Gerente at Courtyard by Marriott Cancun Airport, responded to this review

Dear Lisa, We are glad you and your family had a pleasant stay at our Courtyard in Cancun. Our chef was pleased to learn of your satisfaction with the restaurant and room service. Your comment about the taxi was discussed with our front desk manager. In the future we will improve our communication with the taxi company. For your information... More

Bucharest, Romania
Senior Contributor
37 reviews 37 reviews
32 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The quality of this place is very very good: large rooms, big bathrooms, very comfortable beds and pillows, complementary transfer to Cancun Airport. Breakfast is good, there is a pool area with lots of birds and nice luxurious plants. It is a really nice place, very good for a nights rest after/before your flight.

Was this review helpful? Yes 1
Lydia G, Gerente at Courtyard by Marriott Cancun Airport, responded to this review

Dear Catalin222 We appreciate your expert review of our place and are glad your expectations of service and food options during breakfast, were met. In case you decide to stay for longer stays and enjoy the Caribbean beaches, we do have a Beach Club and provide scheduled round complimentary shuttle service over there, as well. Thank you again and hopefully... More

Oslo, Norway
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Just a few minutes from the airport, but very peaceful and calm. An excellent place to stay for the first/last night before travelling further south (as we usually drive a long way away from Cancun!). Standard, big hotel, good sized rooms, clean, good beds, lots of nice towels and clean good sized bathroom. In the evening we were so tired... More

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Lydia G, Gerente at Courtyard by Marriott Cancun Airport, responded to this review

Dear EAMeyn, We are very happy to learn of your satisfaction with the size of the room and the quality of the beds and towels. Our chef was happy to hear that you enjoyed the Courtyard Angus Burger and the breakfast served . Thank you for using our hotel for your first and last nights of your visit to the... More

Marietta, Georgia
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at this Courtyard after a very late night arrival from Mexico City, and before heading to our resort in Riviera Maya the next day. The rooms are good-sized and well-furnished, what you would expect from a Courtyard in the States (so it was nice to have that familiarity after a long travel day). Wi-fi is included in all... More

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Lydia G, Gerente at Courtyard by Marriott Cancun Airport, responded to this review

Dear Eric, Your experienced traveller´s review of your visit to our Courtyard in Cancun is very much appreciated. We are glad your expectations of the Brand in regards to the comfortable rooms and ample Wi-Fi were fulfilled. Our chef has in our breakfast buffet Mexican options, so he was pleased to learn that you had enjoyed it. In regards to... More

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Additional Information about Courtyard by Marriott Cancun Airport

Also Known As:
Courtyard Cancun Hotel Cancun
Courtyard Cancun Hotel
Courtyard Cancun
Cancun Courtyard
Address: Blvd. Luis Donaldo Colosio, Km. 12.5, Lote 1, SMZA. 301, Cancun 77560, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#36 Business Hotel in Cancun
#36 Spa Hotel in Cancun
#38 Family Hotel in Cancun
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Courtyard by Marriott Cancun Airport 3.5*
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