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All 174 Cancun hotels

Courtyard by Marriott Cancun Airport

3.5 of 5 Hotel   |   Blvd. Luis Donaldo Colosio, Km. 12.5, Lote 1, SMZA. 301, Cancun 77560, Mexico
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83%
Ranked #40 of 174 Hotels in Cancun
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
ditchthecube Kansas City, Missouri
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421 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kansas City, Missouri
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

We avoided Cancun like the plague on our trip, but had to stay here for an early flight the next morning. We were pleasantly surprised at the quality given the rock bottom price we got in the low season. The pool was decent, the restaurant more than ample (a bit pricey, as expected), the bathrooms were perfect. Maybe our standards... More

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Bedford, Texas
1 review
5 of 5 stars Reviewed 1 week ago

The Hotel is closely located to the airport and shuttle service is good. They have a partnership with the Omni Hotel which is outstanding. You can take your hotel towel as a pass to the Omni and enjoy their pools, beach side and bars. You can purchase an all inclusive coupon which is reasonably priced and enjoy the whole day... More

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Vienna, Virginia
Top Contributor
82 reviews 82 reviews
40 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is not a luxury hotel but the location near the airport and the great staff make it nice for a night or two. As Platinum members we received a very nice welcome plate of gaucomole and chips which rarely happens at a Courtyard. The pool area is very nice and our room was clean & comfortable. The van service... More

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Northampton, Massachusetts
Contributor
17 reviews 17 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The room was clean and adequately appointed. We just stayed there one night because we got in late. The breakfast was excellent. A huge selection if Mexican foods, fruit, drinks. Totally delicious. An easy ride from the airport. They have fresh water to buy though it's not well priced.

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High Wycombe
Top Contributor
124 reviews 124 reviews
27 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 3 weeks ago

British Airways booked us in here when we had a flight delay. The staff were helpful and friendly enough but the overall impression was needs a facelift. The room had AC but was very noisy, the bathroom was clean etc with Paul Mitchell toiletries. There is very limited choice re meals and those were of the fast food variety and... More

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Lydia G, Director General at Courtyard by Marriott Cancun Airport, responded to this review

Dear Louise H I am very sorry for not fulfilling your expectations during your recent stay at our Courtyard by Marriott Cancun Airport. We have shared your comments about the cleanliness with our Executive housekeeper and the maids and they were very motivated, thank your for taking the time to share it with us. Please accept our sincere apologies and... More

Charlottesville, Virginia
1 review
5 of 5 stars Reviewed 4 weeks ago

Last week, I fell while in Valladolid and was transported to this Courtyard by Marriott at the Cancun Airport. I had dislocated and sprained by ankle. My leg was in a splint - and I was on pain meds. However, the hotel was totally prepared with a wheelchair and crutches in a wheelchair-friendly room to accommodate my needs. The hotel... More

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Lydia G, Gerente at Courtyard by Marriott Cancun Airport, responded to this review

Dear Vagrant_Valerie, We sincerely hope you are feeling better by now and that your ankle and leg are back to their regular physical health. It was our pleasure to be of service to you in such an unfortunate situation and just hope that it did not prevent you from enjoying the Yucatán Peninsula´s beauty. Thank you for taking the time... More

Atlanta, Georgia
Top Contributor
61 reviews 61 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We booked this hotel cuase it was near the airport and we did not want to drive around just looking for a place to stay. The hotel was clean, staff was great and helpful and needless to say it WAS CLEAN!! So if need somewhere to stay even if it's for more days try it and go with breafast package... More

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Lydia G, Gerente at Courtyard by Marriott Cancun Airport, responded to this review

Dear Dreylll, It is really rewarding to all of us, who are part of this Team, to learn about your satisfaction and that we were able to fulfill your needs. Our Executive housekeeper and the maids are pleased with your comment about the cleanliness, thank your for taking the time to share it with us. Four your information we do... More

Denver, Colorado
1 review
5 of 5 stars Reviewed 5 weeks ago

I stay here at the Marriott by the Airport every time I pass through Cancun on my way to other destinations. Everyone, especially Adrian (the Waiter), is kind, attentive, and pleasant to deal with. They also have a convenient shuttle to and from both the airport and their affiliate hotel at the beach. Everything is right here, the hotel, a... More

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Lydia G, Gerente at Courtyard by Marriott Cancun Airport, responded to this review

Dear Edward J., Thank you very much for your preference and nice comments about our hotel and the services we strive to maintain. Adrian at the Restaurant as well as all the other members of our Team appreciate your repeat visits and are very motivated by you taking the time to share your experiences in this important site. Thank you... More

Beachwood, Ohio
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed August 5, 2014

I really never had to write a terrible review about any of the places I've been. This is the first...and I hope it is the last! In a few words: I made the reservation for convenience to the airport. We had been staying south of the Riviera Maya and our flight was leaving the next afternoon and wanted to be... More

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Lydia G, Gerente at Courtyard by Marriott Cancun Airport, responded to this review

Dear Marisamaya, It is with great distress that I have learned of your experience at our hotel and would appreciate your accepting our sincere apologies for having caused you and your family such an unaceptable inconvenience. I am having a meeting with the departments involved to analyze your feedback and any needed action to correct our shortcomming is going to... More

1 review
4 of 5 stars Reviewed August 4, 2014

Decided to stay in Cancun and extra couple of days and rather than extending our all inclusive hotel stay, we decided to use some reward points and book this hotel for a couple of nights. Overall a good experience. The hotel is very nice and the rooms had everything you'd expect from the Courtyard brand. Free WiFi is always great... More

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Lydia G, Gerente at Courtyard by Marriott Cancun Airport, responded to this review

Dear Alfredo, Thank you for deciding to stay at our Courtyard Cancun, glad to learn that you enjoyed the WiFi, and the relaxing hammocks at the pool, as well as the Room Service and the buffet breakfast with fresh natural juices and the Yucatecan cuisine specialties section. Yes you are correct, our hotel is a good option for extended stays.... More

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Additional Information about Courtyard by Marriott Cancun Airport

Address: Blvd. Luis Donaldo Colosio, Km. 12.5, Lote 1, SMZA. 301, Cancun 77560, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Courtyard by Marriott Cancun Airport 3.5*
Number of rooms: 201
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Also Known As:
Courtyard Cancun Hotel Cancun
Cancun Courtyard

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