We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Courtyard by Marriott Cancun Airport

#48 of 176 Hotels in Cancun
Certificate of Excellence
Hotel website
Hotel deals
Hotel packages
Blvd. Luis Donaldo Colosio, Km. 12.5, Lote 1, SMZA. 301, Cancun 77560, Mexico
Special Offer
Earn Rewards Points!
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Courtyard by Marriott Cancun Airport
Professional photos View all
Browse nearby
Courtyard by Marriott Cancun Airport
Courtyard by Marriott Cancun Airport
Courtyard by Marriott Cancun Airport
Share an Experience

503 reviews from our community

Traveler rating
    228
    183
    52
    18
    22
See reviews for
120
200
42
62
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (503)
  • Mar-May only
    (142)
  • Jun-Aug only
    (93)
  • Sep-Nov only
    (79)
  • Dec-Feb only
    (189)
All months
Westwood Los Angeles County, California
Top Contributor
337 reviews 337 reviews
89 hotel reviews
152 helpful votes 152 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The Courtyard is very close and convenient to the the airport and because it is not on the beach and does not offer a long list of resort amenities, is a good value for the price. If you are driving, and coming from the airport, the entrance is a little tricky because you need to exit on the off ramp... More 

Was this review helpful? Yes
Lydia G, Gerente at Courtyard by Marriott Cancun Airport, responded to this review

Dear Og84, Yes, you are correct, we are an airport hotel and very conveniently located, an easy drive to downtown Cancun, Puerto Morelos and the Riviera Maya. We are glad that you enjoyed the quiet ambiance, gardens and the restaurant. There is also a Beach Club at the OMNI Cancun Resort for our guests comfort, we provide round scheduled transportation... More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 days ago NEW

Clean, organized, perfect. We had no issues during our 8 day stay. The location for us was perfect as we traveled around the Riviera Maya area all week. My only issue was the availability of restaurants in the area. You do need a car to stay here. The restaurant downstairs is a ripoff... seriously.

Was this review helpful? Yes
Los Angeles
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

The Cancun airport is a madhouse. When you finally get through customs, and you get outside, you are to wait at platform 26. All "platform" means is parking space. They are clearly labeled outside the terminal. The Courtyard says just telephone them, and they will pick you up. They will too, but where is the telephone? There is a bar,... More 

Was this review helpful? Yes 4
Lydia G, Gerente at Courtyard by Marriott Cancun Airport, responded to this review

Dear Dr. Sam P., Thank you very much for all the tips you are sharing thru this report of Tripadvisor. Yes, you are correct you can call us to request the complimentary shuttle service from any public phone at the airport either to our 1800-021 206 or the direct line (998)287-2200. There are public phones at the pick up luggage... More 

Senior Contributor
27 reviews 27 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

Nice room. Nice restaurant. Pleasant staff. Clean...Yada yada. I might as well be in Los Angeles, and it would be exactly the same. Except, unlike in Los Angeles, the "free airport shuttle" needs to be booked in advance! And if you don't, you're stuck with the regulated taxi service leaving the airport. The 5 minute ride cost me 370 pesos!

Was this review helpful? Yes 1
Lydia G, Gerente at Courtyard by Marriott Cancun Airport, responded to this review

Dear Brennan J., We are glad that you enjoyed the room, the restaurant and the cleanliness at our Courtyard by Marriott Cancun Hotel. Also your comment about the pleasant staff was very motivating. Your input about the complimentary shuttle service is very much is appreciated. We are reviewing the information posted in the social media as well as in our... More 

Cape Town, South Africa
Senior Contributor
44 reviews 44 reviews
41 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

This property is a great airport asset. Very comfortable, cool, large rooms, clean and easy to reach. Staff are all friendly and helpful, and amenable to go out of their way to help with things that might not be normally done..

Was this review helpful? Yes
Lydia G, Gerente at Courtyard by Marriott Cancun Airport, responded to this review

Dear Francois, It is with great satisfaction that we learned of your comments, since the Courtyard by Marriott Brand Mission is ¨ To be an Oasis for the travellers¨ Thank you very much for sharing it through Tripadvisor. You have motivated all of us to strive to continue with the improvement of our service. Hopefully we will have the pleasure... More 

Bristol, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 of 5 stars Reviewed 1 week ago

We decided to spend money on a 'nicer' airport hotel as we were heading to Cuba the day after and planning for a week in budget accommodation. On check in the receptionist was extraordinarily rude. He did not say a word to us other than to bark "name?". I had to ask him basic questions like where to get breakfast... More 

Was this review helpful? Yes
Lydia G, Gerente at Courtyard by Marriott Cancun Airport, responded to this review

Dear Jenny S, Thank you very much for your valuable feedback regarding your recent stay at our Courtyard by Marriott Cancun Hotel. First of all please accept our sincerest apologies for your inconvenience at the check-in. It is definitely unaceptable the situation you are describing. It is of our outmost interest to take the necessary steps to prevent a reocurrence.... More 

Ambergris Caye, Belize
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The receptionist, Patricia, was our first contact person when we arrived after a 2 hr ferry ride from San Pedro, Belize; and, a 4 hr ride on the shuttle to Cancun. She was friendly, efficient and considerate. And, such an amazing smile. We couldn't help smiling ourselves. She answered all of our questions; and, placed us in a very comfortable... More 

Was this review helpful? Yes
Lydia G, Gerente at Courtyard by Marriott Cancun Airport, responded to this review

Dear Gregbeafa, You are correct, we are lucky to have Patricia as part of our Team at our Hotel. Thank you very much for taking the time to recognize her spirit of service and her great smile. She is a real asset to our Team and your kindly sharing this experience is very motivating to all of us and specially... More 

Northeastern Ontario, Canada
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Clean, comfortable, quiet. Very pretty grounds, lots of lounge chairs around the pool, and even a couple of hammocks. I liked the relaxation music the hotel was playing in the lobby and restaurant. VERY convenient location to airport with free shuttle..

Was this review helpful? Yes
Lydia G, Gerente at Courtyard by Marriott Cancun Airport, responded to this review

Dear Happy Trav, It is very nice to learn of the happy comments that you have shared about your stay at our Courtyard by Marriott Cancun Hotel. We are glad that you enjoyed the relaxing ambiance of the garden and pool. Thank you for spreading amongst our Team, the satisfaction of having met your expectations. Sincerely Lydia Garcia General Manager More 

Chicago, Illinois
Senior Contributor
34 reviews 34 reviews
24 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a great airport hotel -- and you can't hear the planes. It is nearby and has a shuttle every half hour. The pool is quite nice. The food is decent. Wifi is excellent. Overall, it was a great place for relaxing the night before my flight. I checked the price online, but didn't book. When I asked at... More 

Was this review helpful? Yes
Lydia G, Gerente at Courtyard by Marriott Cancun Airport, responded to this review

Dear Kimand Family, Yes, you are correct, due to our strategic location and the North wind, eventhough we are an airport Hotel, our guests are not uncomfortable due to the noise of the planes. Our Windows are also designed to prevent the outdoor noises. We are also glad you had enjoyed the pool, the food and the Wifi and that... More 

Amsterdam, The Netherlands
Top Contributor
152 reviews 152 reviews
55 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good airport hotel. Rooms are ok. Excellent WiFi, good shower and good bed. Good breakfast buffet. Nice outside swimmingpool. Free shuttle to terminals. terminals. The hotel has also a self service laundry facility.

Was this review helpful? Yes
Lydia G, Gerente at Courtyard by Marriott Cancun Airport, responded to this review

Dear Guest from Amsterdam, Thank you very much for your nice comments about the Hotel Services and facilities. Our chef was very pleased with your comments about the breakfast buffet. It is always nice to learn that we have met your expectations and look forward to the pleasure of welcoming you back to this beautiful part of the World and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

133 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (102)
Viewed
Room/suite (16)
Viewed
View from room (10)
Viewed
Bathroom (10)
Viewed
Hotel & grounds (16)
Viewed
Dining (7)
Viewed
Pool/beach area (7)
Viewed
Other (36)

Management photos: Courtesy of the property manager

Viewed
All management photos (31)
Viewed
Business center/function rooms (4)
Viewed
View from room (3)
Viewed
Room/suite (8)
Viewed
Pool/beach area (3)
Viewed
Dining (2)
Viewed
Hotel & grounds (5)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question