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All 172 Cancun hotels

Courtyard by Marriott Cancun Airport

3.5 of 5 Hotel   |   Blvd. Luis Donaldo Colosio, Km. 12.5, Lote 1, SMZA. 301, Cancun 77560, Mexico
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84%
Ranked #41 of 172 hotels in Cancun
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Tutie L San Fernando, California
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403 people have reviewed this hotel

Traveler rating
    187
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
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English first
San Fernando, California
2 reviews
5 of 5 stars Reviewed yesterday NEW

Courtyard Marriot was a great place to stay in Cancun. Away from the main drag, quiet, terrific staff, very comfortable. Concepcion, the nice person that cleaned our room is phenomenal. When we'd return to our room at the end of the day, Concepcion would have our beds nicely made and some decorative towel/sheet display would await us. She took a... More

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Boston, Massachusetts
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

My mediocre experience began with the van driver at the airport who was sitting there texting. He looked up at us, not greeting us at all and just opened the trunk to put our bags in. Front desk staff was equally unfriendly. The rooms are clean and nice. At dinner, the food was only ok, nothing special, and again the... More

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Lydia G, Gerente at Courtyard by Marriott Cancun Airport, responded to this review

Dear Hans, I am very sorry for not fulfilling your expectations during your recent stay at our Courtyard by Marriott Cancun. Please accept our sincere apologies and commitment to take actions to correct our service. If posible please provide us with more details of your stay to be able to identify our shortcommings. Your information is appreciated to the email... More

Oklahoma City, Oklahoma
Top Contributor
72 reviews 72 reviews
11 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is not what you think of when you think Cancun. No beaches, no nightlife, nothing really in walking distance-you might as well be in Florida. HOWEVER, if you just need a quick overnight, or are on business, this is the place!!! The staff is incredibly friendly and helpful. The restaurant was very good. The courtyard and pool area were... More

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Maryland
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a great place to stay the night before your flight. We ended our trip here since we have a flight in the afternoon of the next day. We arrived well before check-in time and they were still able to accommodate us. Everyone was very courteous and helpful with any questions we had. They have a nice restaurant on... More

Was this review helpful? Yes 1
Lydia G, Gerente at Courtyard by Marriott Cancun Airport, responded to this review

Dear Anndruu, It is a real pleasure to hear that we had exceded your expecttions at our Courtyard Cancun Airport. Thank you for taking the time to share with us your satisfaction of our services, room, restaurant and the eficiency of the shuttle service. It is very motivating to all of us. Hopefully we will give us the opportunity to... More

Philadelphia, PA
Senior Contributor
45 reviews 45 reviews
45 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is good for a quick stay if you need to be near the Cancun Airport. It is not really near anything else, neither downtown Cancun nor the hotel zone. There is a 7-11 and an Oxxo about a 10 minute walk up the road if you need any provisions or snacks, and next to those are Subway and... More

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Lydia G, Gerente at Courtyard by Marriott Cancun Airport, responded to this review

Dear Globeseeker from Philadelphia, Thank you for sharing your experienced review about our Hotel. Yes, you are correct, we are an airport hotel and not located on the Oceanside of the Cancun Hotel Zone. However we do have a Beach Club with complimentary scheduled shuttle service, over there as well. Hopefully, you will give us the opportunity to be of... More

Cancun
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I accidentally booked the wrong date and turned up at reception close to midnight, the hotel was booked out but david was so patient and helpful, a true gentlemen and true professional in every sense of the word.

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Lydia G, Gerente at Courtyard by Marriott Cancun Airport, responded to this review

Dear Aaronspita, Your nice comments about the gentle and professional attention of our Front Desk Leader, David during your recent stay at our hotel, is very motivating to himself but also to the whole Hotel Team. Thank you for taking the time to share it with us. Look forward to welcome you back to this beautiful part of the World.... More

Saint Louis, Missouri
Contributor
11 reviews 11 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very Convenient to Airport - Exactly what you would expect from a Courtyard. Clean rooms, free shuttle to and from hotel. They have a nice pool and staff that is very accommodating and friendly. Also, the hotel is very secure with a security booth at the entrance verifying everyone as they arrive, if you have a car the parking is... More

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Lydia G, Gerente at Courtyard by Marriott Cancun Airport, responded to this review

Dear John from Saint Louis, I was very pleased to learn of your satisfaction about our facilities and attentive service as well as the security of our Hotel. You are correct when mentioning that due to our location close to the airport we are a very good option for early flights in and out of Cancun. However, due to our... More

Phoenix, Arizona
Contributor
17 reviews 17 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a change with our airline and they put us up in Cancun for a night. I was very impressed with the whole property. Very nice pool and clean rooms. The breakfast in the morning was great and they allowed us to have a late checkout at 2:00 PM. Enjoyed our one night very much. Would recommend.

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Lydia G, Gerente at Courtyard by Marriott Cancun Airport, responded to this review

Dear Darren, I am glad we were able to be of service to you when the airline company had a last minute change in your travelling schedule. Also very pleased that the beauty of the garden and pool, the room and the food at the restaurant, were enjoyed by you. It is actually our Hotel Mission, To be an Oasis... More

Virginia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed for 2 nights before flying out. The previous week was spent at a resort in the hotel zone along with one night at Hotel Ok'aan. We were a bit apprehensive, but this hotel is a gem. It is conveniently located with punctual and regular shuttle service. The hotel is tastefully decorated and the grounds/hotel interior are very clean.... More

Was this review helpful? Yes 1
Lydia G, Gerente at Courtyard by Marriott Cancun Airport, responded to this review

Dear Beth, Your kind comment about our services and the hotel itself, being a gem is very motivating to everyone who is part of our Team at this beautiful Courtyard in Cancun. You are correct, our guests can base a longer and entire vacation out of our premises. The rates are very convenient and eventhough our location is not oceanfront,... More

L.A.
Top Contributor
97 reviews 97 reviews
48 hotel reviews
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed June 17, 2014

Recently spent one night at this property after a late night arrival in Cancun. Since we were staying at an all-inclusive for a week, I saw no advantage in paying hi dollar for an extra night(late night arrival) at the all-inclusive resort and stayed at the Courtyard instead. I feel their pricing is very fair and we were able to... More

Was this review helpful? Yes 1
Lydia G, Gerente at Courtyard by Marriott Cancun Airport, responded to this review

Dear Steve JL, ´Thank you for sharing thru Tripadvisor, your good review of the pleasant stay you had at our Hotel. You are correct, the room rates, installations, the cordial service, complimentary shuttle and tasty mexican food make us a very convenient option to service the airport and passengers in transit to the Riviwera Maya, Isla Mujeres, Cozumel, etc. I... More

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Additional Information about Courtyard by Marriott Cancun Airport

Address: Blvd. Luis Donaldo Colosio, Km. 12.5, Lote 1, SMZA. 301, Cancun 77560, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Courtyard by Marriott Cancun Airport 3.5*
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Also Known As:
Courtyard Cancun Hotel Cancun
Cancun Courtyard

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#15 Business Hotel in Cancun #33 Romantic Hotel in Cancun #36 Family Hotel in Cancun
Hotel Class
Number of rooms
201

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