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All 175 Cancun hotels

Courtyard by Marriott Cancun Airport

3.5 of 5 Hotel   |   Blvd. Luis Donaldo Colosio, Km. 12.5, Lote 1, SMZA. 301, Cancun 77560, Mexico
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Ranked #41 of 175 Hotels in Cancun
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Michael L Merrimack, New Hampshire
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426 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Merrimack, New Hampshire
Contributor
11 reviews 11 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

This hotel is an excellent choice to begin or end your trip on the Riviera Maya. My only complaint is their instructions for their free airport shuttle. Their website specifically saya to use a Telmex payphone to call the free number; I was informed by someone at the airport that they no longer use Telmex phones. I ended up just... More

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1 review
5 of 5 stars Reviewed 3 weeks ago

The wait staff was super. Gernaro, the restaurant manager was the best of all. I was there on a business trip for 6 days with 5 other coworkers, Genaro was very concerned that our needs were met. He learned that I was vegetarian and made all of the meals accommodating to my diet. I never expect anyone to make adjustments... More

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Lydia G, Gerente at Courtyard by Marriott Cancun Airport, responded to this review

Dear Ana L., It was a pleasure to be of service to you during your stay at our Courtyard by Marriott Cancun. Genaro Arjona and the wait staff were very pleased and motivated to receive your comments and satisfaction with their spirit of service extended to you, when your vegetarian diet was complied with, during your stay. Thank you for... More

L.A.
Top Contributor
123 reviews 123 reviews
57 hotel reviews
93 helpful votes 93 helpful votes
3 of 5 stars Reviewed 4 weeks ago

recently spent a night at this property. I had stayed in May and returned in September and stayed overnight upon a late arrival at CUN. The hotel and their staff are very consistent as everything I reviewed in May was pretty much spot on again this trip. I enjoy the close proximity to the airport and the complimentary shuttle is... More

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Lydia G, Gerente at Courtyard by Marriott Cancun Airport, responded to this review

Dear Steve JL.a: Your preference for our Coutyard by Marritt Cancun hotel is very much appreciated as well as your opinión on our consistency in the service and facilities. it is always motivating for our Team, to learn that our goal of being an Oasis to the clientele in transit at the Cancun área, has been met. The chef was... More

Kansas City, Missouri
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 weeks ago

We avoided Cancun like the plague on our trip, but had to stay here for an early flight the next morning. We were pleasantly surprised at the quality given the rock bottom price we got in the low season. The pool was decent, the restaurant more than ample (a bit pricey, as expected), the bathrooms were perfect. Maybe our standards... More

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Lydia G, Gerente at Courtyard by Marriott Cancun Airport, responded to this review

Dear Ditchthec: It was nice to learn that you had a pleasant stay at our Hotel and our goal to be an Oasis to the Cancun Airport passengers, was met. Your comments about the restaurant, the pool and the room have also been shared with our Chef and Housekeepers. Thank you for taking the time to give us your valuable... More

Bedford, Texas
1 review
5 of 5 stars Reviewed September 12, 2014

The Hotel is closely located to the airport and shuttle service is good. They have a partnership with the Omni Hotel which is outstanding. You can take your hotel towel as a pass to the Omni and enjoy their pools, beach side and bars. You can purchase an all inclusive coupon which is reasonably priced and enjoy the whole day... More

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Lydia G, Gerente at Courtyard by Marriott Cancun Airport, responded to this review

Dear Prcruisin, Your great review is very much appreciated. Yes, the Beach Club at our sister Hotel, the Omni Cancun Beach and Resort, is a very convenient facility for all our clientele. The pools, ample beach area and the option to buy the all inclusive coupon and enjoy it during the day, at their various restaurants and bars is very... More

Vienna, Virginia
Top Contributor
85 reviews 85 reviews
42 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed September 2, 2014

This is not a luxury hotel but the location near the airport and the great staff make it nice for a night or two. As Platinum members we received a very nice welcome plate of gaucomole and chips which rarely happens at a Courtyard. The pool area is very nice and our room was clean & comfortable. The van service... More

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Lydia G, Gerente at Courtyard by Marriott Cancun Airport, responded to this review

Dear JAR59, It is always a pleasure to welcome you back to our Hotels around the World. Thank you very much for your preference and for being a Platinum Member of our Marriott Rewards Program. Your comments about out Courtyard by Marriott Cancun´s Team, the pool and the room are very rewarding. We are also glad that you had the... More

Northampton, Massachusetts
Contributor
17 reviews 17 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 28, 2014

The room was clean and adequately appointed. We just stayed there one night because we got in late. The breakfast was excellent. A huge selection if Mexican foods, fruit, drinks. Totally delicious. An easy ride from the airport. They have fresh water to buy though it's not well priced.

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Lydia G, Gerente at Courtyard by Marriott Cancun Airport, responded to this review

Dear BigRed Doc, Thank you very much for taking the time to share with us your enjoyment of the delicious breakfast at our Restaurant. You are correct, all the products are fresh and the variety of juices in the buffet are daily squeezed. Our chef includes authentic mexican food from the Yucatecan área. We have also noted your comment about... More

High Wycombe
Top Contributor
125 reviews 125 reviews
27 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed August 27, 2014

British Airways booked us in here when we had a flight delay. The staff were helpful and friendly enough but the overall impression was needs a facelift. The room had AC but was very noisy, the bathroom was clean etc with Paul Mitchell toiletries. There is very limited choice re meals and those were of the fast food variety and... More

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Lydia G, Director General at Courtyard by Marriott Cancun Airport, responded to this review

Dear Louise H I am very sorry for not fulfilling your expectations during your recent stay at our Courtyard by Marriott Cancun Airport. We have shared your comments about the cleanliness with our Executive housekeeper and the maids and they were very motivated, thank your for taking the time to share it with us. Please accept our sincere apologies and... More

Charlottesville, Virginia
1 review
5 of 5 stars Reviewed August 21, 2014

Last week, I fell while in Valladolid and was transported to this Courtyard by Marriott at the Cancun Airport. I had dislocated and sprained by ankle. My leg was in a splint - and I was on pain meds. However, the hotel was totally prepared with a wheelchair and crutches in a wheelchair-friendly room to accommodate my needs. The hotel... More

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Lydia G, Gerente at Courtyard by Marriott Cancun Airport, responded to this review

Dear Vagrant_Valerie, We sincerely hope you are feeling better by now and that your ankle and leg are back to their regular physical health. It was our pleasure to be of service to you in such an unfortunate situation and just hope that it did not prevent you from enjoying the Yucatán Peninsula´s beauty. Thank you for taking the time... More

Atlanta, Georgia
Top Contributor
66 reviews 66 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed August 21, 2014

We booked this hotel cuase it was near the airport and we did not want to drive around just looking for a place to stay. The hotel was clean, staff was great and helpful and needless to say it WAS CLEAN!! So if need somewhere to stay even if it's for more days try it and go with breafast package... More

Was this review helpful? Yes
Lydia G, Gerente at Courtyard by Marriott Cancun Airport, responded to this review

Dear Dreylll, It is really rewarding to all of us, who are part of this Team, to learn about your satisfaction and that we were able to fulfill your needs. Our Executive housekeeper and the maids are pleased with your comment about the cleanliness, thank your for taking the time to share it with us. Four your information we do... More

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Additional Information about Courtyard by Marriott Cancun Airport

Address: Blvd. Luis Donaldo Colosio, Km. 12.5, Lote 1, SMZA. 301, Cancun 77560, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Courtyard by Marriott Cancun Airport 3.5*
Number of rooms: 201
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Also Known As:
Courtyard Cancun Hotel Cancun
Cancun Courtyard

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