We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Dreams Sands Cancun Resort & Spa

Hotel website
Hotel deals
Blvd. Kukulkan Km 8,5. Zona Hotelera, Cancun 77500, Mexico (Formerly Grand Oasis Viva)
Special Offer
Summer Savings up 40%
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Dreams Sands Cancun Resort & Spa
Professional photos View all
Browse nearby
Dreams Sands Cancun Resort & Spa
Write a Review

883 reviews from our community

Traveler rating
    307
    292
    147
    83
    54
See reviews for
243
367
6
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (277)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (883)
  • Mar-May only
    (220)
  • Jun-Aug only
    (0)
  • Sep-Nov only
    (332)
  • Dec-Feb only
    (331)
All months
There are newer reviews for Dreams Sands Cancun Resort & Spa
See the most recent reviews
Raynham, Massachusetts
1 review
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 6, 2015

I traveled to Dreams Sands Cancun in November. I traveled with my boyfriend and two other couples; we are all between the ages of 24-26. We booked three partial ocean view rooms at the pre-opening hotel rates. Fully aware that we were taking a risk by booking a resort that had not yet opened, we decided that we could not... More 

Was this review helpful? Yes 11
eConciergeMartin, Social Media Assistant at Dreams Sands Cancun Resort & Spa, responded to this review

Dear Kirst L, We appreciate you have taken the time to share such an enthusiastic review about your recent visit to Dreams Sands Cancun Resort & Spa. We are overjoyed to read that you’ve enjoyed your stay, specially for the excellent service performed for all my coworkers. Please be confident that we’ve shared your kind comments with every single person... More 

new jersey
Top Contributor
61 reviews 61 reviews
10 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed March 6, 2015

My husband and I visited 2/20 to 3/1/15... I will start out by saying that this was our very first "all inclusive" experience and while I don't have anything to compare it to, I couldn't have asked for a more wonderful experience and would love to head back again soon!! The staff was incredibly welcoming and very accommodating... all we... More 

Was this review helpful? Yes 1
eConciergeMartin, Social Media Assistant at Dreams Sands Cancun Resort & Spa, responded to this review

Dear HawaiiGirl08, We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Tripadvisor. We are very happy to learn that your stay was a most pleasant one, and that you... More 

Wilmington, Delaware
Senior Contributor
48 reviews 48 reviews
9 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed March 6, 2015

I would go again - but would like to see tiny improvements. The staff is fantastic in every area of the hotel. The restaurants and food are excellent! The pool area had a lot of activities throughout the day. If you are looking for solitude - go to the infinity pool. Very nice spa ask for Nelly she is FANTASTIC... More 

Was this review helpful? Yes 2
eConciergeMartin, Social Media Assistant at Dreams Sands Cancun Resort & Spa, responded to this review

Dear babs91, It is a pleasure to read through such a detailed overview of your visit to Dreams Sands Cancun Resort & Spa. We sincerely appreciate the time invested on writing this review. We want to thank you for sharing your kindly comments, is because of them we can indentify the areas to improve, and we thank you for point... More 

Minnesota
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 4, 2015

We recently had the pleasure of spending 8 days in Cancun Mexico at the Sands Dreams. Our visits started in the mid 1990’s to Cancun. When the temperatures here plummet to 15 below zero we do all that we can to return each year during January, February or March to get away for our one week off to renew, regenerate... More 

Was this review helpful? Yes 3
eConciergeMartin, Social Media Assistant at Dreams Sands Cancun Resort & Spa, responded to this review

Dear 064Alison, We appreciate the time that you have invested on writing an overview of your stay with us. There seems to have been a number of deficiencies encountered which are very atypical and not reflective of our brand experience; if this stay was marred by irregular circumstances, we can only renew our apologies and assure you that we have... More 

New York City, New York
Reviewer
5 reviews 5 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 4, 2015

Got back 3 days ago and it was the best trip by far. First time at a Dreams resort and it was great. The reviews prior to the trip were negative but after what I experienced at this hotel, don't believe the hype! The hotel is situated at the end of the strip, which is ideal if you want to... More 

Was this review helpful? Yes 7
eConciergeMartin, Social Media Assistant at Dreams Sands Cancun Resort & Spa, responded to this review

Dear MsVivaVoce, We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Tripadvisor. We are very happy to learn that your stay was a most pleasant one, and that you... More 

Anchorage, Alaska
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 4, 2015

My husband and I stayed here for Valentine's Day and then a week after. The staff is EXTREMELY accommodating and friendly! Our check in was quick and prompt. The entire ambiance was relaxing and so so fun! There were activities every day including kayaking, Zumba and yoga. At night there was a variety of entertainment offered! We would definitely stay... More 

Was this review helpful? Yes 5
eConciergeMartin, Social Media Assistant at Dreams Sands Cancun Resort & Spa, responded to this review

Dear SVB81, Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Dreams Sands Cancun Resort & Spa. We were delighted that you’ve enjoyed all the details we take pride in offering our guests. As are our regular practice, we’ve been happy to share your lovely remarks to our team... More 

London, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 4, 2015

We just got back from a 2 week vacation. We have stayed at Dreams & Secret resorts the last 7 years. We were very happy with this one. The food meet our expectations plus. We loved Olio restaurant for breakfast, lunch & dinner. The location to the sea is wonderful. Ana the hostess & waiters Victor & Jorge could not... More 

Was this review helpful? Yes 5
eConciergeMartin, Social Media Assistant at Dreams Sands Cancun Resort & Spa, responded to this review

Dear yorkie154995, We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Tripadvisor. It's our most pleasure to learn that your stay was a wonderful one while you were impressed... More 

Melton, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 3, 2015

Loved our stay in February 2015, all in all a great resort, beautiful beach and poolside facilities. Room was lovely however the bathrooms need some re - modelling . We enjoyed the restaurants and bars where the wait staff were extremely helpful. Check in and out was simple and efficient. All in all a great stay

Was this review helpful? Yes 3
eConciergeMartin, Social Media Assistant at Dreams Sands Cancun Resort & Spa, responded to this review

Dear Cxrisp, Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Dreams Sands Cancun Resort & Spa. We were delighted that you’ve enjoyed all the details we take pride in offering our guests. As are our regular practice, we’ve been happy to share your lovely remarks to our team... More 

Barrie
Contributor
18 reviews 18 reviews
8 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed March 3, 2015

We stayed at this hotel in February of this year as two couples in their 40's. The staff at this resort are very helpful and are what is the best feature of the hotel. Unfortunately the hotel is not up to Dreams standards or worth the price it is being offered for. First I would like to say that the... More 

Was this review helpful? Yes 2
Management response:

Dear Envigorate, It is a pleasure to read through such a detailed overview of your visit. We sincerely appreciate the time invested on writing this review. Regarding those areas very well pointed on your review, we do have a pillows' menu with four different types for those special guest who needs special attentions. Please do not forget that we have... More 

Fort McMurray, Canada
Contributor
12 reviews 12 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 3, 2015

We visited Dreams Sands in February 2015. Having never stayed in a Dreams resort before, we were quite impressed with the food, wine and service. As other reviews state, the resort is in the process of being refurbished. We had a deluxe ocean view room with balcony and it was very nice - bed and pillows were comfortable and we... More 

Was this review helpful? Yes 4
eConciergeMartin, Social Media Assistant at Dreams Sands Cancun Resort & Spa, responded to this review

Dear Marie G, We appreciate you have taken the time to share such an enthusiastic review about your recent visit to Dreams Sands Cancun Resort & Spa. We are overjoyed to read that you’ve enjoyed your stay, especially with the services provded for our co-workers. Please be confident that we’ve shared your kind comments with our team as motivation to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

1,318 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (691)
Viewed
Dining (98)
Viewed
Pool/beach area (166)
Viewed
Room/suite (81)
Viewed
View from room (36)
Viewed
Hotel & grounds (140)
Viewed
Bathroom (20)
Viewed
Family/play areas (2)
Viewed
Business center/function rooms (1)
Viewed
0:48
Videos (3)
Viewed
Other (144)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (611)
Viewed
Amenities (130)
Viewed
Beach (57)
Viewed
Double Double Room (52)
Viewed
Double Room with Pool View (61)
Viewed
King Room with Ocean View (53)
Viewed
Pool (32)
Viewed
Relax Pool (26)
Viewed
Restaurants and Bars (108)
Viewed
The Hotel (92)

Management photos: Courtesy of the property manager

Viewed
All management photos (16)
Viewed
Bathroom (2)
Viewed
Hotel & grounds (1)
Viewed
Other (13)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question