I neglected to believe all of the tireless bad reviews on this website, and went against my gut to stay at this resort. The place is terrible, unsafe, isolated from the tourist area and unwelcoming. DO NOT STAY HERE, ESPECIALLY IF YOU ARE AMERICAN. Read more to hear about my story below. We stayed with a group of 10 people... More

I don't know why everybody writes bad reviews, this place is pretty good. You get what you pay for and this hotel was very reasonably priced. We stayed in the Grand side which I believe is much better than the other side and it gives you access to all of the restaurants. The staff are all really friendly and the... More

I used both he Viva beach and Grand viva beach. I think the service ir really good (at the front desk they are a little slow, but it is ok). The waiters, and all other staff have been great. The AC is a little noisy, but to me that is nothing major. I like the swimming pools, and the food... More

Initially booked for 3 days on Viva Beach for a honeymoon (9-12 oct 2011), but when we made the check-in, we got an upgrade and where sent to the Grand Viva Beach. The room was pretty big, king size bed, a/c, big bathroom with 2 sinks, hairdryer, small fridge with couple of beers and sodas, 32" lcd, closet, safe, pool... More

We stayed at Be Live Grand Viva beach from Oct 09-12, 2011 and were very disappointed. From the moment we stepped into the lobby there were problems. No air conditioning in the lobby, the staff was sweating profusely! After we checked in we were corralled into a corner to listen to a spiel about their other hotel... we just wanted... More

Hotel and grounds very nice. We stayed the first week of July. Staff very helpful, with the exception of 1 or 2 that were rude. Food was good, but after about 4 days you begin to get tired of the same food because there isn't much variety. Lobby bar is the best they don't water down the drinks there. Beach... More

My friend and I stayed at this hotel on an all inclusive package. The hotel is on the Cancun strip near all the amenities which included Starbucks, corner store, clubs and on a bus route which will take you in to a town where there is a mall which has great shopping and also a Wal-mart bus. I found the... More

we stayed at the Live Grand which is supposed to be their "upgraded" version of the hotel but i didnt feel it made much of a difference--- the location of the hotel is great, i give it that you are within walking distance to EVERYTHING THE HOTEL: checking in was time consuming, the lobby is not air-conditioned but i didnt... More

After reading some of the comments left by other travellers i seriously think some people need to get a LIFE, poeple moaning over the most silliest things!!! This hotel is great the food was good plenty of it, the alchol was flowing all day long, and the beach was fantastic. Make sure you stay on the Grande side as these... More