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All 172 Cancun hotels

Grand Oasis Viva

3.5 of 5 Resort (All-Inclusive)   |   Blvd. Kukulkan Km 8,5. Zona Hotelera, Cancun 77500, Mexico (Formerly Be Live Grand Viva Beach)
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Grand Oasis Viva
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57%
Ranked #81 of 172 hotels in Cancun
A recent review
4 of 5 stars reviewed 2 days ago
Alicia B Bear, Delaware
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873 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Bear, Delaware
2 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Sorry for the lengthy review! Don’t pay attention to all these nitpickers and complainers – some people will just never be happy with anything! Some of the minor things people are whining about on here make me laugh – do a lot of you feel so entitled that you think every place should cater and bow down to your every... More

Was this review helpful? Yes 1
Los Angeles, California
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

This was our first all-inclusive experience, and although my boyfriend and I went in with unrealistically high expectations, we were extremely satisfied with our stay. The service was exceptional, the entertainment was fantastic, the views are superb, and the bartenders were very attentive. My only complaint would be the quality of food, but again, we had never before booked an... More

Was this review helpful? Yes 1
Aviemore, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

We have just returned back today from the most amazing holiday ever at oasis viva. Everything in the resort was fantastic. The staff, the food and the entertainment was excellent. The assistant manager, Romain, went out of his way to help us. Christian from the restaurant was a lovely funny guy. The two bar men, Francisco and Jose were very... More

Was this review helpful? Yes 1
Atención C, PR at Grand Oasis Viva, responded to this review

Dear Jason, We appreciate the time you have taken to give your opinion on your stay with us; it was a pleasure having you as guest. We thank you for the kind comments and will of course congratulate the members of our team that you have mentioned. Our staff aim to make all our guests feel at home. It would... More

San Antonio, Texas
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

I read mixed reviews on this site before i tried it, overall my experience was good. If you are going for an adult oriented experience, probably not the place. The Hotel and staff were friendly and the Hotel was clean and well maintained. The liquor at the bars was sub-par. I brought my own mug and a bottle. I would... More

Was this review helpful? Yes 2
Atención C, PR at Grand Oasis Viva, responded to this review

Dear Guest, Thank you for taking the time to share your experience; this helps us recognize our areas of opportunity so we can provide a better service in the future. Despite this, we are very happy to have met your expectations and that you had an excellent trip to Cancun. We work hard to create positive experiences for our guests... More

Quebec, Canada
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

We spent last holidays during Xmas and new year at the grand oasis viva cancun. NEVER AGAIN! We wanted to spoil ourselves ..made a HUGE MISTAKE!. A lot of humidity, yes we are in tropical season but 2 hotels down (stayed there 1 week after) ALL our clothes got mildew, linen got wet, a lot of mildew outside, not properly... More

Was this review helpful? Yes 3
Englewood
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW via mobile

I would recommend this hotel 100% service is great. If you complain they fix whatever isn't working for you. Adults only so that's awesome. Super close to the strip so excellent location. Overall excellent.

Was this review helpful? Yes 1
Atención C, PR at Grand Oasis Viva, responded to this review

Dear Guest, First and foremost we would like to thank you for choosing us as hosts of your stay here in Cancun, we greatly appreciate your comments. It gives us great pleasure to know that you had such a great time during your stay with us, it was an honor having you as a guest. We will of course congratulate... More

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed in this hotel for 6 days. The airline lost our luggage but the hotel staff was very nice, friendly and helpful. They helped us get our luggage back the next day. Some of the breakfast buffet selections were good. The egg lady made your eggs just the way you want. The Japanese/Mexican, Italian, and Moroccan food was our... More

Was this review helpful? Yes 2
Atención C, PR at Grand Oasis Viva, responded to this review

Dear Guest, We are glad you liked the variety of restaurants available; the hotel provides several different concepts to cater for the needs of our guests. Thank you for your observations and comments, we will definitely consider them as areas of opportunity to continue providing the best service possible to all our distinguished guests. We hope to welcome you back... More

Las Vegas, Nevada
1 review
2 of 5 stars Reviewed 1 week ago

A glorified motel 6. Our fridge was broken; we mentioned this to the staff 4 days in a row, and no one ever fixed it. Fellow guest was staying in a VIP suite, and had no running water for 3 days!! Will never return.

Was this review helpful? Yes
Atención C, PR at Grand Oasis Viva, responded to this review

Dear Julia, First and foremost we would like to thank you for choosing us as hosts of your stay here in Cancun. We greatly appreciate your comments and will take these into account when making adjustments to our resort. We are truly sorry for the inconvenience you had regarding the fridge, be assured that we have passed these issues on... More

Atlanta, Georgia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I didn't have grand expectations so I can't really complain. Most of the staff were friendly and accommodating. Our room was clean and comfortable with a beautiful view. For an all inclusive , the food was disappointing. Long wait at the grill which is the only place to get food late afternoon, and only two choices. (They advertise chicken but... More

Was this review helpful? Yes 2
Atención C, PR at Grand Oasis Viva, responded to this review

Dear Guest, We appreciate your comments and we are truly sorry we were not able to meet your expectations. We try to do our best to satisfy all of our guests by providing a wide variety of services. We are sorry to hear that the food is limited, we offer several specialist restaurants like our Moroccan Italian, sushi, snacks as... More

Atlanta, Georgia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
55 helpful votes 55 helpful votes
2 of 5 stars Reviewed 1 week ago

It kind of seems pointless to post a review when it’s shutting down, but I wanted those going over the next few months to be aware and prepared. So, here goes! If you are going here for an “adult oriented” vacation, change it now! Seriously, I cannot stress enough how not sexy, sensual or adult natured this hotel is. I’m... More

Was this review helpful? Yes 3
Atención C, PR at Grand Oasis Viva, responded to this review

Dear Guest, Thank you for sharing your comments with us regarding your stay at our resort. We offer our sincere apologies that your time spent with us did not meet all your expectations. We would like to inform you that all your comments and opinions are considered in order to improve our service. It is important to highlight that every... More

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Additional Information about Grand Oasis Viva

Address: Blvd. Kukulkan Km 8,5. Zona Hotelera, Cancun 77500, Mexico (Formerly Be Live Grand Viva Beach)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Grand Oasis Viva 3.5*
Reservation Options:
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Also Known As:
Be Live Grand Viva Beach Hotel Cancun
Grand Oasis Viva Beach Cancun

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Amenities

Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Spa Suites Swimming Pool
Hotel Style
#39 Spa Hotel in Cancun #49 Top resorts Hotel in Cancun #60 On the Beach Hotel in Cancun #81 Business Hotel in Cancun
Hotel Class
Official Description (provided by the hotel)
Welcome to the Grand Oasis Viva, The Hip Resort! Oasis Loves Happiness, Are U Ready? “I’m a star – and I’m ready for my close-up: close-up to the beach, close-up to the fun. I’m exclusive, living in the hip, happening heart of Cancun, offering shopping, fine dining and nightlife as well as the picture-postcard beachfront that dreams are made of. Talk about good-looking: every one of my rooms has an ocean view! I’m bit more upscale than my sister, Oasis Viva, offering VIP treatment and extra amenities! Best of all, I’ve got a peaceful, upscale, adults-only vibe. Call me the resort that has everything… but call me.” ADULTS-ONLY. NO KIDDING.All-Inclusive Facilities include 8 Restaurants, 8 Bars, 2 Swimming Pools with Ocean Views, Spa($), Fitness Center, Entertainment, Beach Club, Smart Car($) and shop.Comfort: 165 Ocean View rooms including 26 suites. All Rooms include air conditioning, King Bed or 2 Double beds, Flat Screen TV with cable, Telephone($), Internet Wifi($), Minibar, safety box($), Radio Alarm clock, hairdryer, bathroom with amenities and ipod charger.Location: It has a prime location in the hotel zone of Cancun, 15miles from the international airport and 5 miles from the citycenter. Walking, you get to malls, bars, restaurants and theConvention Center.We offer the opportunity to visit any of our other resorts during your stay with the CLUB OASIS RUNAWAY program. Day passes, preferential access to special events, shows, concerts and golf at the Hotel Oasis Cancun. ... more   less 
Number of rooms
441

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