We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 172 Cancun hotels

Grand Oasis Viva

3.5 of 5 Resort (All-Inclusive)   |   Blvd. Kukulkan Km 8,5. Zona Hotelera, Cancun 77500, Mexico (Formerly Be Live Grand Viva Beach)
Hotel amenities
Save Saved
You added Grand Oasis Viva to your Saves list
Grand Oasis Viva
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
57%
Ranked #80 of 172 hotels in Cancun
A recent review
4 of 5 stars reviewed yesterday
Kevin B
  • Overview
  • Reviews (889)
  • Photos (886)
  • Amenities
  • Q&A
  • Room tips (212)
  • Location
  • More
Write a Review

889 people have reviewed this hotel

Traveler rating
    241
    270
    177
    86
    115
See reviews for
91
430
20
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (212)
Date | Rating
  • English first
  • French first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

Not sure why this isnt ranked higher. This is a great 21+ resort with great food, good service and plenty to see and do. My wife and I visited in Feb 2014 and we had a wonderful time. When we first checked in, they saw us and tried to push us to switch into the Grand Oasis (more for younger... More

Was this review helpful? Yes
Mansfield, Texas
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Our flight was changed and we arrived at the Grand Oasis Viva in Cancun 3 hours early yet they immediately found us a room. From the moment we checked into the hotel to the last minute prior to us leaving, everyone that works at the hotel was amazing. Our room was so beautiful with the nicest view of the ocean.... More

Was this review helpful? Yes 3
Atención C, PR at Grand Oasis Viva, responded to this review

Dear Paul, Thank you for your kind words. It gives us great pleasure to know that you had such a great time during your stay with us, it was an honor having you as a guest. We will of course congratulate our staff for their outstanding service. We are happy to hear you enjoyed the pools and that you thought... More

Lafayette, Indiana, United States
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Yes there are good things and bad things about this hotel. The staff was great. We were taken directly to the VIP area as we were there for our anniversary. We met a nice lady that signed us in and got us a couple of Mojitos that tasted really good. All of the bell hops and other staff treated us... More

Was this review helpful? Yes 2
Atención C, PR at Grand Oasis Viva, responded to this review

Dear Rick, It gives us great pleasure to know that we were able to make your first visit so pleasant and that we met your expectations. We are pleased you liked our adult’s only concept and our calm and relaxed atmosphere. We are glad to know you enjoyed our dining options, facilities and the infinity pool. Thank you for your... More

Richmond
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Let's start with the good... All, and I mean all, of the staff members were extremely kind and friendly. Not once did we experience any problems with any of the employees at the Grand Oasis Viva. In fact, they could not have been nicer. We really enjoyed interacting with Alejandro at the buffet restaurant. There was a good variety of... More

Was this review helpful? Yes 2
Atención C, RP at Grand Oasis Viva, responded to this review

Dear Guest, Thank you for sharing your comments with us regarding your stay at our resort and for highlighting those qualities that you could enjoyed, however we offer our sincere apologies of not meet all your expectations. We would like to inform you that all your comments and opinions are considered in order to improve our service. It is important... More

Bear, Delaware
2 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Sorry for the lengthy review! Don’t pay attention to all these nitpickers and complainers – some people will just never be happy with anything! Some of the minor things people are whining about on here make me laugh – do a lot of you feel so entitled that you think every place should cater and bow down to your every... More

Was this review helpful? Yes 5
Atención C, RP at Grand Oasis Viva, responded to this review

Dear Alicia, We are flattered to know that your stay with us has motivated you to share such a great review about our hotel. We are very happy to have met your expectations and that you were able to have an excellent trip to Cancun. We work hard to create positive experiences for our guests and for you to remember... More

Los Angeles, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This was our first all-inclusive experience, and although my boyfriend and I went in with unrealistically high expectations, we were extremely satisfied with our stay. The service was exceptional, the entertainment was fantastic, the views are superb, and the bartenders were very attentive. My only complaint would be the quality of food, but again, we had never before booked an... More

Was this review helpful? Yes 2
Atención C, RP at Grand Oasis Viva, responded to this review

Dear Sophia, We greatly appreciate the special mention of the member of our team who helped to make your stay an enjoyable one. We will of course congratulate him for their great work. Our staff work hard to create a great holiday experience for our guests to remember. We are delighted you enjoyed our hotel, and we are very happy... More

Aviemore, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We have just returned back today from the most amazing holiday ever at oasis viva. Everything in the resort was fantastic. The staff, the food and the entertainment was excellent. The assistant manager, Romain, went out of his way to help us. Christian from the restaurant was a lovely funny guy. The two bar men, Francisco and Jose were very... More

Was this review helpful? Yes 1
Atención C, PR at Grand Oasis Viva, responded to this review

Dear Jason, We appreciate the time you have taken to give your opinion on your stay with us; it was a pleasure having you as guest. We thank you for the kind comments and will of course congratulate the members of our team that you have mentioned. Our staff aim to make all our guests feel at home. It would... More

San Antonio, Texas
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I read mixed reviews on this site before i tried it, overall my experience was good. If you are going for an adult oriented experience, probably not the place. The Hotel and staff were friendly and the Hotel was clean and well maintained. The liquor at the bars was sub-par. I brought my own mug and a bottle. I would... More

Was this review helpful? Yes 3
Atención C, PR at Grand Oasis Viva, responded to this review

Dear Guest, Thank you for taking the time to share your experience; this helps us recognize our areas of opportunity so we can provide a better service in the future. Despite this, we are very happy to have met your expectations and that you had an excellent trip to Cancun. We work hard to create positive experiences for our guests... More

Quebec, Canada
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We spent last holidays during Xmas and new year at the grand oasis viva cancun. NEVER AGAIN! We wanted to spoil ourselves ..made a HUGE MISTAKE!. A lot of humidity, yes we are in tropical season but 2 hotels down (stayed there 1 week after) ALL our clothes got mildew, linen got wet, a lot of mildew outside, not properly... More

Was this review helpful? Yes 4
Atención C, PR at Grand Oasis Viva, responded to this review

Dear Guest, We appreciate the time you took to share your comments with us. We sincerely apologize for the inconveniences you encountered during your stay. In regards to the musty smell in the rooms we passed this information on to our Housekeeping department and they mended this situation. Once they are cleaned, rooms are checked by supervisors to make sure... More

Englewood
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

I would recommend this hotel 100% service is great. If you complain they fix whatever isn't working for you. Adults only so that's awesome. Super close to the strip so excellent location. Overall excellent.

Was this review helpful? Yes 1
Atención C, PR at Grand Oasis Viva, responded to this review

Dear Guest, First and foremost we would like to thank you for choosing us as hosts of your stay here in Cancun, we greatly appreciate your comments. It gives us great pleasure to know that you had such a great time during your stay with us, it was an honor having you as a guest. We will of course congratulate... More

Owners: What's your side of the story?
If you own or manage Grand Oasis Viva, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Grand Oasis Viva? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grand Oasis Viva

Address: Blvd. Kukulkan Km 8,5. Zona Hotelera, Cancun 77500, Mexico (Formerly Be Live Grand Viva Beach)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Grand Oasis Viva 3.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Tingo, Travelocity, Caribbean Online Mgt Corp., Agoda, Hotels.com and BookingOdigeoWL so you can book your Grand Oasis Viva reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Be Live Grand Viva Beach Hotel Cancun
Grand Oasis Viva Beach Cancun

886 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (777)
Viewed
View from room (81)
Viewed
Room/suite (59)
Viewed
Dining (62)
Viewed
Pool/beach area (231)
Viewed
Hotel & grounds (128)
Viewed
Bathroom (12)
Viewed
Family/play areas (7)
Viewed
Other (197)

Management photos: Courtesy of the property manager

Viewed
All management photos (110)
Viewed
Hotel & grounds (28)
Viewed
Dining (12)
Viewed
View from room (5)
Viewed
Pool/beach area (15)
Viewed
Room/suite (2)
Viewed
Other (48)

Amenities

Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Spa Suites Swimming Pool
Hotel Style
#39 Spa Hotel in Cancun #48 Top resorts Hotel in Cancun #59 On the Beach Hotel in Cancun
Hotel Class
Official Description (provided by the hotel)
Welcome to the Grand Oasis Viva, The Hip Resort! Oasis Loves Happiness, Are U Ready? “I’m a star – and I’m ready for my close-up: close-up to the beach, close-up to the fun. I’m exclusive, living in the hip, happening heart of Cancun, offering shopping, fine dining and nightlife as well as the picture-postcard beachfront that dreams are made of. Talk about good-looking: every one of my rooms has an ocean view! I’m bit more upscale than my sister, Oasis Viva, offering VIP treatment and extra amenities! Best of all, I’ve got a peaceful, upscale, adults-only vibe. Call me the resort that has everything… but call me.” ADULTS-ONLY. NO KIDDING.All-Inclusive Facilities include 8 Restaurants, 8 Bars, 2 Swimming Pools with Ocean Views, Spa($), Fitness Center, Entertainment, Beach Club, Smart Car($) and shop.Comfort: 165 Ocean View rooms including 26 suites. All Rooms include air conditioning, King Bed or 2 Double beds, Flat Screen TV with cable, Telephone($), Internet Wifi($), Minibar, safety box($), Radio Alarm clock, hairdryer, bathroom with amenities and ipod charger.Location: It has a prime location in the hotel zone of Cancun, 15miles from the international airport and 5 miles from the citycenter. Walking, you get to malls, bars, restaurants and theConvention Center.We offer the opportunity to visit any of our other resorts during your stay with the CLUB OASIS RUNAWAY program. Day passes, preferential access to special events, shows, concerts and golf at the Hotel Oasis Cancun. ... more   less 
Number of rooms
441

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer

    ;