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All 172 Cancun hotels

Grand Oasis Viva

3.5 of 5 Resort (All-Inclusive)   |   Blvd. Kukulkan Km 8,5. Zona Hotelera, Cancun 77500, Mexico (Formerly Be Live Grand Viva Beach)
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Grand Oasis Viva
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56%
Ranked #80 of 172 hotels in Cancun
A recent review
3 of 5 stars reviewed yesterday
Peachtravel Atlanta, Georgia
  • Reviews (858)
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858 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Atlanta, Georgia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

I didn't have grand expectations so I can't really complain. Most of the staff were friendly and accommodating. Our room was clean and comfortable with a beautiful view. For an all inclusive , the food was disappointing. Long wait at the grill which is the only place to get food late afternoon, and only two choices. (They advertise chicken but... More

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Atlanta, Georgia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
52 helpful votes 52 helpful votes
2 of 5 stars Reviewed yesterday NEW

It kind of seems pointless to post a review when it’s shutting down, but I wanted those going over the next few months to be aware and prepared. So, here goes! If you are going here for an “adult oriented” vacation, change it now! Seriously, I cannot stress enough how not sexy, sensual or adult natured this hotel is. I’m... More

Was this review helpful? Yes 1
Salt Lake City, Utah
1 review
2 of 5 stars Reviewed 2 days ago NEW

I was traveling with a group of 12 people for 6 days. Our group of friends that went was the only thing that we enjoyed on the trip. Not a single night were we able to sit at the same table. To have our fridge filled with beer and water, it was a $12 delivery charge. Anytime you wanted room... More

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Atención C, PR at Grand Oasis Viva, responded to this review

Dear Guest, Thank you for sharing your comments with us regarding your stay at our resort. We offer our sincere apologies that your time spent with us did not meet all your expectations. We would like to inform you that all your comments and opinions are considered in order to improve our service. It is important to highlight that every... More

Huntsville, Alabama
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

My wife and I stayed there for our recent honeymoon.. we was pleased with our stay, everyone was so humble and willing to help. We stayed a week and came home today, we have no complaints. The beach was breath taking.and the employees were the best very funny and open to make our stay great. Yes we will come back... More

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Atención C, PR at Grand Oasis Viva, responded to this review

Dear Mr. and Mrs. Oden, We are pleased to greet you at the same time thank you for choosing our hotel during your visit to Cancun. Likewise express our appreciation for the flattering words we received from your stay with us. We are delighted to have met your expectations and that you had a great honeymoon. It is a pleasure... More

California Desert, California
1 review
2 of 5 stars Reviewed 3 days ago NEW

We were a group of ten ,our stay was ok our all we stay six days. The buffet seem to make us sick to our stomach every time we ate there . The rooms were sort of run down and an a/c did break down as well. The alcoholic drinks were water down we never got drunk at all! The... More

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Atención C, PR at Grand Oasis Viva, responded to this review

Dear Guest, We appreciate the time you have taken to share your experience with us. Please accept our apologies for the inconveniences that occurred during your stay. We wanted to let you know that our concept is an adult’s only hotel with a relaxed and serene environment. Despite this, we still offer various indoor and outdoor shows and activities to... More

Fayetteville, Arkansas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

We started out with a group of us at the Grand Oasis Tulum before we got transferred to the Viva. The place stunk, had mold in the rooms, tiny bathrooms, was not very many people there, and the food at the buffet was terrible. We spent the first night there, and when we woke up, we had letters under our... More

Was this review helpful? Yes 1
Atención C, PR at Grand Oasis Viva, responded to this review

Dear Jeff, We are truly sorry you had an unpleasant experience during your vacations. We appreciate you taking the time to share your comments; this helps us to provide better services in the future. Furthermore, we would like to let you know we are very devoted to our guests, and the staff is committed to understand, help and satisfy all... More

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

My wife and I stay here 14-26 jun.First room we've got with smelly bathroom,shower curtain was dirty and smelled pee. We changed room.Bigger room with good AC.But bathroom glass door was badly fixed so you can't close it. Top hinge unfixed.Shower head was broken.Reported and fixed.Balcony lamp was broken in couple peaces and hanging down. View from balcony was wonderful.Beach... More

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Atención C, PR at Grand Oasis Viva, responded to this review

Dear Alex, We are truly sorry for the inconveniences you encountered during your stay. We appreciate you taking the time to share your experience; this helps us know our areas of opportunity so we can provide better services to all of our guests. We hope to have the opportunity to welcome you back again to enhance your experience and perception... More

Atlanta, Georgia
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

I just returned from a June 28 - July 4th stay. I booked through Vacation Express and got a fantastic deal. From discussions with others at the pool, not only did I pay less, but we were in the newer (or newly renovated) part of the hotel. Our room was great. The a/c worked great and the bathroom was clean... More

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Atención C, PR at Grand Oasis Viva, responded to this review

Dear Guest, Thank you for your kind comments. We are pleased to know that you have enjoyed your vacations in our hotel and we are delighted to have met your expectations. It is gratifying to receive such great comments regarding members of our team. We shall of course congratulate them for their terrific work. We hope to see you again... More

Flowery Branch, Georgia
1 review
5 of 5 stars Reviewed 5 days ago NEW

Oasis Viva was wonderful. My husband and I got a great price to visit this all inclusive resort in Cancun, Mexico for seven days and six nights. We were happy and our attitudes positive. Upon our arrival, to help us celebrate our 26th wedding anniversary, we were pleasantly surprised when we opened the door to our nicely renovated room and... More

Was this review helpful? Yes
Atención C, PR at Grand Oasis Viva, responded to this review

Dear Guest, It is a pleasure to know that you have enjoyed your vacations in our hotel and that you received such excellent service. We are proud to say we have a team always ready to give their best at all times to make every single one of our guests feel at home and make sure they have a wonderful... More

1 review
5 of 5 stars Reviewed 5 days ago NEW

Juan at the much mexican restaurant went the extra miles to make our stay memorable and special. You can tell he loves his work and he shine. His service was impeccable. Juan is #1. The hotel was clean but there weren't any shower door. So every time we took a shovel the floor gets all wet. The elevator had no... More

Was this review helpful? Yes
Atención C, PR at Grand Oasis Viva, responded to this review

Dear Guest, It is a pleasure to know that you enjoyed your stay in our resort. We greatly appreciate the special mention of those members of our team who helped make your stay more pleasant. We will of course congratulate them for their amazing work. Thank you for your observations and comments, we will definitely consider them as areas of... More

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Additional Information about Grand Oasis Viva

Address: Blvd. Kukulkan Km 8,5. Zona Hotelera, Cancun 77500, Mexico (Formerly Be Live Grand Viva Beach)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Grand Oasis Viva 3.5*
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Also Known As:
Be Live Grand Viva Beach Hotel Cancun
Grand Oasis Viva Beach Cancun

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Amenities

Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Spa Suites Swimming Pool
Hotel Style
#39 Spa Hotel in Cancun #49 Top resorts Hotel in Cancun #60 On the Beach Hotel in Cancun
Hotel Class
Official Description (provided by the hotel)
Welcome to the Grand Oasis Viva, The Hip Resort! Oasis Loves Happiness, Are U Ready? “I’m a star – and I’m ready for my close-up: close-up to the beach, close-up to the fun. I’m exclusive, living in the hip, happening heart of Cancun, offering shopping, fine dining and nightlife as well as the picture-postcard beachfront that dreams are made of. Talk about good-looking: every one of my rooms has an ocean view! I’m bit more upscale than my sister, Oasis Viva, offering VIP treatment and extra amenities! Best of all, I’ve got a peaceful, upscale, adults-only vibe. Call me the resort that has everything… but call me.” ADULTS-ONLY. NO KIDDING.All-Inclusive Facilities include 8 Restaurants, 8 Bars, 2 Swimming Pools with Ocean Views, Spa($), Fitness Center, Entertainment, Beach Club, Smart Car($) and shop.Comfort: 165 Ocean View rooms including 26 suites. All Rooms include air conditioning, King Bed or 2 Double beds, Flat Screen TV with cable, Telephone($), Internet Wifi($), Minibar, safety box($), Radio Alarm clock, hairdryer, bathroom with amenities and ipod charger.Location: It has a prime location in the hotel zone of Cancun, 15miles from the international airport and 5 miles from the citycenter. Walking, you get to malls, bars, restaurants and theConvention Center.We offer the opportunity to visit any of our other resorts during your stay with the CLUB OASIS RUNAWAY program. Day passes, preferential access to special events, shows, concerts and golf at the Hotel Oasis Cancun. ... more   less 
Number of rooms
441

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