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All 174 Cancun hotels

Grand Oasis Viva

3.5 of 5 Resort (All-Inclusive)   |   Blvd. Kukulkan Km 8,5. Zona Hotelera, Cancun 77500, Mexico (Formerly Be Live Grand Viva Beach)
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Grand Oasis Viva
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910 people have reviewed this hotel

Traveler rating
    249
    274
    182
    89
    116
See reviews for
95
437
21
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (213)
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English first
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a beautiful resort and the beach is awesome. The staff was very friendly, we had a fantastic time! But some of the rooms are old and in need of work. We had a crappy room where bathroom ceiling was coming apart and leaking from room above. I did get to see another room and it was much nicer,... More

Was this review helpful? Yes 4
Perth and Kinross, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I had read many bad reviews and was a bit worried but i have to say my stay was great !!no problems at all staff nice !plenty choice restaurants, rooms clean and my fridge was stocked everyday and omg what a stunning beach!!!

Was this review helpful? Yes 3
Argentina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

this resort was very nice, with wonderfull staff hospitality, i was in this hotel in May 2014, and I am so happy. the attention of Valentina Biegun was very great, she was so attent about me because i have a discapicity problem, she helped me a lot, and the most important she enjoys her job. in general the service is... More

Was this review helpful? Yes 1
Atención C, RP at Grand Oasis Viva, responded to this review

Dear Alejandra, We greatly appreciate the special mention of those members of our team who helped make your stay an enjoyable one. We will of course congratulate them for their great work. Our staff works hard to create a great holiday experience for our guests to remember. We are delighted you enjoyed our calm and relaxing atmosphere, and are very... More

Union City
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

This resort was very nice with wonderful staff hospitality. We during the hottest part of the year, which we wasn't worned of the temperature for July month. And the hotel was doing some renovation during the whole week of stay. Throughout certain part of the hotel there wasn't any air condition ing which truly made the visit more exhausting then... More

Was this review helpful? Yes 2
Atención C, PR at Grand Oasis Viva, responded to this review

Dear Audrey, We appreciate the time you have taken to share your comments about your experience. We are truly sorry the weather was not optimal for you and that it caused some inconveniences. Despite this we are glad to hear that you had a positive experience at our resort. We hope to have the honor of welcoming you once again... More

San Antonio, Texas
Top Contributor
50 reviews 50 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

this hotel is a pretty old hotel on the strip. they charge for wifi. the dining was average. there was no hot water, but then again in cancun in the summer, not really needed. one plus, is its withing walking distance to all the coco bongo area, and was close to my dive center i like to use.

Was this review helpful? Yes
Atención C, PR at Grand Oasis Viva, responded to this review

Dear Guest, We are truly sorry for the inconveniences you had on you recent stay. We offer our sincere apologies. Please note that all of your comments and opinions are very important to us and will be submitted to the appropriate departments to take the necessary actions to correct them and provide new options for you in the future. We... More

Illinois City, Illinois
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We traveled to this resort from July 21-July 25th 2014 PROS: location of the resort was outstanding, within 5mn walking distance to all of the downtown clubs, bars and shopping. bus stops are near buy and it's $1 to take the R2 bus to market 28, Walmart etc.. I have stayed in Cancun/Riveria Maya 7x's this resort had the best... More

Was this review helpful? Yes 2
Atención C, PR at Grand Oasis Viva, responded to this review

Dear Connie, We are truly sorry that we were not able meet your expectations, we would like to sincerely apologize and let you know that all your comments and opinions are considered in order to improve our service. Thank you for being patient while checking in, we have a specific time to check-in so that we have your room as... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Not sure why this isnt ranked higher. This is a great 21+ resort with great food, good service and plenty to see and do. My wife and I visited in Feb 2014 and we had a wonderful time. When we first checked in, they saw us and tried to push us to switch into the Grand Oasis (more for younger... More

Was this review helpful? Yes 1
Atención C, RP at Grand Oasis Viva, responded to this review

Dear Kevin, Thank you for your kind words. It gives us great pleasure to know that you had such a great time during your stay with us, it was an honor having you as a guest. We hope to have the privilege of welcoming you back in the future. Best regards. More

Mansfield, Texas
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our flight was changed and we arrived at the Grand Oasis Viva in Cancun 3 hours early yet they immediately found us a room. From the moment we checked into the hotel to the last minute prior to us leaving, everyone that works at the hotel was amazing. Our room was so beautiful with the nicest view of the ocean.... More

Was this review helpful? Yes 5
Atención C, PR at Grand Oasis Viva, responded to this review

Dear Paul, Thank you for your kind words. It gives us great pleasure to know that you had such a great time during your stay with us, it was an honor having you as a guest. We will of course congratulate our staff for their outstanding service. We are happy to hear you enjoyed the pools and that you thought... More

Lafayette, Indiana, United States
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Yes there are good things and bad things about this hotel. The staff was great. We were taken directly to the VIP area as we were there for our anniversary. We met a nice lady that signed us in and got us a couple of Mojitos that tasted really good. All of the bell hops and other staff treated us... More

Was this review helpful? Yes 3
Atención C, PR at Grand Oasis Viva, responded to this review

Dear Rick, It gives us great pleasure to know that we were able to make your first visit so pleasant and that we met your expectations. We are pleased you liked our adult’s only concept and our calm and relaxed atmosphere. We are glad to know you enjoyed our dining options, facilities and the infinity pool. Thank you for your... More

Richmond
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Let's start with the good... All, and I mean all, of the staff members were extremely kind and friendly. Not once did we experience any problems with any of the employees at the Grand Oasis Viva. In fact, they could not have been nicer. We really enjoyed interacting with Alejandro at the buffet restaurant. There was a good variety of... More

Was this review helpful? Yes 2
Atención C, RP at Grand Oasis Viva, responded to this review

Dear Guest, Thank you for sharing your comments with us regarding your stay at our resort and for highlighting those qualities that you could enjoyed, however we offer our sincere apologies of not meet all your expectations. We would like to inform you that all your comments and opinions are considered in order to improve our service. It is important... More

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Additional Information about Grand Oasis Viva

Address: Blvd. Kukulkan Km 8,5. Zona Hotelera, Cancun 77500, Mexico (Formerly Be Live Grand Viva Beach)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Grand Oasis Viva 3.5*
Reservation Options:
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Also Known As:
Be Live Grand Viva Beach Hotel Cancun
Grand Oasis Viva Beach Cancun

893 photos of this hotel

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Amenities

Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Spa Suites Swimming Pool
Hotel Style
#40 Spa Hotel in Cancun #47 Top resorts Hotel in Cancun #59 On the Beach Hotel in Cancun
Hotel Class
Official Description (provided by the hotel)
Welcome to the Grand Oasis Viva, The Hip Resort! Oasis Loves Happiness, Are U Ready? “I’m a star – and I’m ready for my close-up: close-up to the beach, close-up to the fun. I’m exclusive, living in the hip, happening heart of Cancun, offering shopping, fine dining and nightlife as well as the picture-postcard beachfront that dreams are made of. Talk about good-looking: every one of my rooms has an ocean view! I’m bit more upscale than my sister, Oasis Viva, offering VIP treatment and extra amenities! Best of all, I’ve got a peaceful, upscale, adults-only vibe. Call me the resort that has everything… but call me.” ADULTS-ONLY. NO KIDDING.All-Inclusive Facilities include 8 Restaurants, 8 Bars, 2 Swimming Pools with Ocean Views, Spa($), Fitness Center, Entertainment, Beach Club, Smart Car($) and shop.Comfort: 165 Ocean View rooms including 26 suites. All Rooms include air conditioning, King Bed or 2 Double beds, Flat Screen TV with cable, Telephone($), Internet Wifi($), Minibar, safety box($), Radio Alarm clock, hairdryer, bathroom with amenities and ipod charger.Location: It has a prime location in the hotel zone of Cancun, 15miles from the international airport and 5 miles from the citycenter. Walking, you get to malls, bars, restaurants and theConvention Center.We offer the opportunity to visit any of our other resorts during your stay with the CLUB OASIS RUNAWAY program. Day passes, preferential access to special events, shows, concerts and golf at the Hotel Oasis Cancun. ... more   less 
Number of rooms
441

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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