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All 175 Cancun hotels

Grand Oasis Viva

3.5 of 5 Resort (All-Inclusive)   |   Blvd. Kukulkan Km 8,5. Zona Hotelera, Cancun 77500, Mexico (Formerly Be Live Grand Viva Beach)
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Grand Oasis Viva
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Ranked #84 of 175 hotels in Cancun
A recent review
4 of 5 stars reviewed 2 days ago
Liza0651 New York City, New York
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696 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
New York City, New York
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 days ago NEW

As soon as we got there they were quick to checking us in. As soon as we go to the room it sucked it was humid and the sink was not in the bathroom. But the hotel was real nice and clean. Pools were really clean, restaurants were really good and you need no reservation only in the white box... More

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Toronto, Canada
1 review
3 of 5 stars Reviewed 2 days ago NEW via mobile

Hotel personnel are good. They revealed to me that it's actually a 3 star hotel at best. The hotel misleads by saying they have a mini bar in room. My preconception of a mini bar is that I have bottles of liquor such as rum, vodka, tequila in my room for me to pour whenever. But in this hotel mini... More

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Arlington, Virginia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My wife and I visited Cancun in March 2014 for a casual honeymoon and stayed four nights at the Grand Oasis Viva. Some of our friends had visited other Oasis properties and warned us that the food was not so good and they were extremely crowded. Fortunately, our experience was much better. The time of our visit coincided with the... More

Was this review helpful? Yes 2
Atención C, PR at Grand Oasis Viva, responded to this review

Dear Guest, We were very pleased to greet you in our Hotel. Likewise, we would like to thank you for the flattering words and for sharing your experience with us on your recent visit to Cancun, celebrating your honeymoon. It gives us great pleasure that you enjoyed our restaurants; we take great care in providing variety and quality in all... More

Halifax, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Check in: Fast, friendly, and smooth. Room: Much better than we expected. We were a group of four girls, and got exactly what we wanted. Clean, modern rooms that were beside each other. Tastefully decorated. We had no balcony, but had a large sliding window. Nice view of the ocean and the pool area. Restaurants: The buffet was suitable, with... More

Was this review helpful? Yes 4
Atención C, PR at Grand Oasis Viva, responded to this review

Dear Guest, We are pleased your stay with us has motivated you to share such a great review about our hotel. Also, we appreciate you taking the time to share your observations; this helps us know our areas of opportunity so we can provide better services to all of our guests. Thanks for highlighting those qualities that made your stay... More

Louisville, Kentucky
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My boyfriend and I decided to take a last minute vacation and quickly realized that our arrival date to Cancun would put us pretty much dead center of College Spring break....EEEKKK, not exactly the relaxing, romantic getaway we were wanting. We needed a low key vacation so we opted for the Grand Oasis Viva due to it being Adults Only.... More

Was this review helpful? Yes 3
Atención C, PR at Grand Oasis Viva, responded to this review

Dear Donna, We are flattered to know that your stay with us has motivated you to share such a great review about our hotel. It is a pleasure to know that we exceeded your expectations and that you had a pleasant time at our hotel. We work hard to create positive experiences for our guests and for you to remember... More

Ottawa
Contributor
18 reviews 18 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Firstly, our flight was delayed which caused a 4 hour lapse before we even reached the hotel. Upon arrival at 3 AM!, the front desk was pretty apathetic and after reading reviews we asked for a room with a balcony. They had none. They only had ONE room available on the 9th floor directly across from the elevator. When we... More

Was this review helpful? Yes 4
Atención C, PR at Grand Oasis Viva, responded to this review

Dear Guest, We appreciate the time you took to share your comments with us. We sincerely apologize for the inconvenience we caused by accommodating you to one of our sister resorts for a couple of days. Furthermore, additional benefits were offered for the inconveniences, taking into account your comfort and satisfaction. These benefits were stipulated in the letter that you... More

Paterson, New Jersey
Reviewer
5 reviews 5 reviews
4 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 1 week ago

Hi - We traveled to this resort 2 weeks ago to celebrate a friend's birthday and actually had a great time. We knew ahead of time, based on reviews and photos, that this was not going to be a quiet, relaxing and luxurious resort. The resort itself is not trying to be that either. It's the ideal resort for a... More

Was this review helpful? Yes 2
Atención C, PR at Grand Oasis Viva, responded to this review

Dear Guest, We regret not having fulfilled your expectations, we would like to sincerely apologize and let you know that all your comments and opinions are considered in order to improve our service. Thank you for being patient while checking in, we have a specific time to check-in as we always work to have your room as perfect as possible... More

MOOSE JAW
Senior Contributor
49 reviews 49 reviews
16 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 1 week ago

I took my husband here for his birthday and I have to say that we had a really great, fun time! We stayed in an Ocean Spice room and it was very clean, spacious & modern with an LCD TV that had both english & spanish channels as well as 2 free adult video channels. I was a little disappointed... More

Was this review helpful? Yes 2
Atención C, RP at Grand Oasis Viva, responded to this review

Dear Guest, We are delighted that your stay with us has been such a pleasant one. We are glad you enjoyed our facilities, restaurants, service and entertainment. We aim to create unforgettable experiences and our entertainment department works hard to offer shows and activities to help achieve this. Thank you for your observations and comments, we will definitely consider them... More

2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago

Pathetic excuse for a hotel. I will never set foot in another Oasis. The hotel itself is outdated and tacky but it was clean enough and had a nice beach. The service was horrible, aside from one or two employees. The management refused to help me with any issue I had. More notably, we had booked a king bed, but... More

Was this review helpful? Yes 6
Atención C, RP at Grand Oasis Viva, responded to this review

Dear Guest, We are truly sorry that we were not able meet your expectations, we would like to sincerely apologize and let you know that all your comments and opinions are considered in order to improve our service. Furthermore, we are very devoted to our guests, and the staff is committed to understand, help and satisfy all of your needs.... More

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We just returned from a four day and are definitely planning a return trip. The hotel was clean, staff friendly and helpful, activities and entertainment was great! The food in most of the restaurants was well done with the Moroccan restaurant being the best of all we tried. The only negatives were that one of the elevators closest to our... More

Was this review helpful? Yes 3
Atención C, RP at Grand Oasis Viva, responded to this review

Dear David, We are glad you enjoyed our adults-only hotel and our new sexy, sultry and fun environment. An important part of our effort is to create unforgettable experiences and our entertainment department works hard to offer shows and activities to achieve it. Thank you for your observations and comments, we will definitely consider them as areas of opportunity to... More

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Additional Information about Grand Oasis Viva

Also Known As:
Be Live Grand Viva Beach Hotel Cancun
Be Live Grand Viva Beach Hotel
Grand Oasis Viva Beach Cancun
Address: Blvd. Kukulkan Km 8,5. Zona Hotelera, Cancun 77500, Mexico (Formerly Be Live Grand Viva Beach)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Suites Swimming Pool
Hotel Style:
#53 Top resorts Hotel in Cancun
#63 On the Beach Hotel in Cancun
#84 Spa Hotel in Cancun
#84 Business Hotel in Cancun
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Grand Oasis Viva 3.5*
Official Description (provided by the hotel):
Welcome to the Grand Oasis Viva, The Hip Resort! Oasis Loves Happiness, Are U Ready? “I’m a star – and I’m ready for my close-up: close-up to the beach, close-up to the fun. I’m exclusive, living in the hip, happening heart of Cancun, offering shopping, fine dining and nightlife as well as the picture-postcard beachfront that dreams are made of. Talk about good-looking: every one of my rooms has an ocean view! I’m bit more upscale than my sister, Oasis Viva, offering VIP treatment and extra amenities! Best of all, I’ve got a peaceful, upscale, adults-only vibe. Call me the resort that has everything… but call me.” ADULTS-ONLY. NO KIDDING.All-Inclusive Facilities include 8 Restaurants, 8 Bars, 2 Swimming Pools with Ocean Views, Spa($), Fitness Center, Entertainment, Beach Club, Smart Car($) and shop.Comfort: 165 Ocean View rooms including 26 suites. All Rooms include air conditioning, King Bed or 2 Double beds, Flat Screen TV with cable, Telephone($), Internet Wifi($), Minibar, safety box($), Radio Alarm clock, hairdryer, bathroom with amenities and ipod charger.Location: It has a prime location in the hotel zone of Cancun, 15miles from the international airport and 5 miles from the citycenter. Walking, you get to malls, bars, restaurants and theConvention Center.We offer the opportunity to visit any of our other resorts during your stay with the CLUB OASIS RUNAWAY program. Day passes, preferential access to special events, shows, concerts and golf at the Hotel Oasis Cancun. ... more   less 
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