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All 174 Cancun hotels

Dreams Sands Cancun Resort & Spa

4.0 of 5 Resort (All-Inclusive)   |   Blvd. Kukulkan Km 8,5. Zona Hotelera, Cancun 77500, Mexico (Formerly Grand Oasis Viva)
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Dreams Sands Cancun Resort & Spa
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Ranked #111 of 174 Hotels in Cancun
A recent review
5 of 5 stars reviewed today
VALMV2013 Cork
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64 reviews from our community

Traveler rating
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    15
    10
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    12
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14
24
2
Business
0
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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English first
Cork
Contributor
14 reviews 14 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed today NEW

We arrived few days ago and we were really concerned about the latest blogs but our experience to date is....absolutely fantastic! the hotel is based in front of a gorgeous beach, it's so safe to swim. The pools are spectacular and our dining has been very good so far and our first chice is Bordeaux, excellent FOOD!!! The hotel offers... More

Was this review helpful? Yes 3
1 review
5 of 5 stars Reviewed yesterday NEW

Went to this resort with some friends for some short relaxing vacation and I cant say more than that it was simply one of the most memorable vacations so far, Excellent food n service and the beach was just perfect. Cant believe it has so many bad reviews about the service because it was all just great. Will come back... More

Was this review helpful? Yes 10
Chicago, Illinois, United States
1 review
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The food was fabulous service was fabulous the hotel so doing good will get better . The staff was fantastic Cesar, Omar , Abraham thank you! Well worth the stay ,nothing like the reviews . We had no problems with our room or the weather. I would recommend the trip to any couple . The hotel is getting better each... More

Was this review helpful? Yes 28
1 review
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Really enjoyed my stay at the hotel. For sure the hotel was probably opened in a rush and there are still signs of construction going on , but this is just a minor detail. We got it at a discounted rate on opening week so we expected some last minute building. My room was well equipped and cleaned to a... More

Was this review helpful? Yes 42
Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Having read some of the review on here I thought I should add my views. It does seem to me that some people do have some very unrealistic expectations, given the price of the hotel, and that some tend to write bad reviews and slate the place due to an individual problem they had as some kind of punishment! I... More

Was this review helpful? Yes 50
eConciergeMartin, eConcierge at Dreams Sands Cancun Resort & Spa, responded to this review

Dear smada2108, We appreciate the time you have invested on writing an overview of your stay with us. All your feedback and comments are always welcome and appreciated as these allow us to improve both our facilities and our service level. We keep working really hard to exceed our guest’s expectations and our resort has been improving day by day... More

Pittsburgh, Pennsylvania
1 review
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My wife and I recently stayed at this resort Sept 4th- Sept 11th. The beach is AWESOME!!! This is like the 6th resort that we have stayed at in 19 years at Cancun and the beach here was the best to me because there are very minimal waves. Great for kayaking and wind sailing. Thanks to the guy with the... More

Was this review helpful? Yes 43
eConciergeMartin, eConcierge at Dreams Sands Cancun Resort & Spa, responded to this review

Dear Greg5885, Thank you for taking the time to write and share your recent experience in our resort. Your feedback allow us to improve both our service level and facilities. I appreciate your comments about our staff, they are all hard workers who love to serve you and they are vary valuable to us. We are very happy to learn... More

1 review
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Just returned. First bad review I've ever written. The balcony room we paid for was obviously not available. After putting up a fuss they found us a balcony room but the curtains were half hung and the rest were on the bed; TV not hooked up, no lamp shades!, no chairs for table,a/c blowing out moldy smelly air. But the... More

Was this review helpful? Yes 8
eConciergeMartin, eConcierge at Dreams Sands Cancun Resort & Spa, responded to this review

Dear K.A.M, There seems to have been a number of deficiencies encountered on your stay, we can only renew our apologies. As you know we are working on a daily basis to exceed our guest’s expectations. You can trust that we are working really hard to complete all our guests expectations, unfortunately not all the time our efforts succeed. I... More

London
Contributor
12 reviews 12 reviews
7 hotel reviews
33 helpful votes 33 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

I have submitted several reviews as love my holidays and travel 3 / 4 times a year. This is my first negative review in my 8 years of travel! I had to think long and hard before posting / but even after meeting with the assistant manager who did nothing I think it is only right to give some account... More

Was this review helpful? Yes 30
Saint Louis, Missouri
2 reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

My husband and I along with 9 other family members recently stayed at Dreams Sands Cancun. We expected, going during opening week, that we might encounter a few problems. Sadly, that was not the case; it was horrendous. Our group had 5 rooms, so we know we were not just unlucky to get a bad room. It is unimaginable the... More

Was this review helpful? Yes 34
2 reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

I am here now the weather is lovely and hotel is wonderful I wish people would stop moaning The location is out of this world The staff are so helpful when we arrived after a long day flying we where given a cold flannel and a glass of bubbly The food is very good I really don't now what more... More

Was this review helpful? Yes 18
eConciergeMartin, eConcierge at Dreams Sands Cancun Resort & Spa, responded to this review

Dear Nikki H, Thank you so much for sharing your experience at Dreams Sands Cancun. I am glad to hear that you are having a good time. I agree with you, our location is out of this world, we simply have one of the beach beaches in the world. I appreciate your comments about our staff, they are all hard... More

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Additional Information about Dreams Sands Cancun Resort & Spa

Address: Blvd. Kukulkan Km 8,5. Zona Hotelera, Cancun 77500, Mexico (Formerly Grand Oasis Viva)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Dreams Sands Cancun Resort & Spa 4*
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Also Known As:
Be Live Grand Viva Beach Hotel Cancun
Grand Oasis Viva Beach Cancun

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