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Dreams Sands Cancun Resort & Spa

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Blvd. Kukulkan Km 8,5. Zona Hotelera, Cancun 77500, Mexico (Formerly Grand Oasis Viva)
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Best prices for: 1 room 1 guest
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Dreams Sands Cancun Resort & Spa
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Dreams Sands Cancun Resort & Spa
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951 reviews from our community

Traveler rating
    340
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    156
    87
    57
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW

What Dreams are made of. We arrived here yesterday in hesitation of the previous reviews. Well no need to worry,I'm writing this drinking a piña colada looking out to paradise. When we got to the hotel check in we said no to the chat where you are offered free vouchers and they accepted no easily. We went to our room... More 

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Verwood, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Food excellent apart from one evening in Mexican restaurant which was inedible Didn't like the hard sell for bottles of wine Staff were amazing part from those in main lobby Didn't like the plastic glasses either! But understand why. Drinks may be weak but hey ask for a shot The beach is lovely but we went in February so not... More 

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Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

We did read plenty of reviews before...most of them were completely accurate. The maintenance of the hotel is horrible!! The was plenty of issues through out the hotel( dangerous tiles broken by the elevators, electrical issues that were very visible the plumbing and draining was clogged and it had extremely poor air conditioning!! Our room was really gross. What I... More 

Was this review helpful? Yes 4
New York City, New York
Senior Reviewer
6 reviews 6 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We stayed here to join our relatives for a family vacation, so we didn't pick this hotel by choice. Overall, I would not recommend it. Good: - staff is very friendly. one of the restaurant captians actually gave us giant mugs of beer as suprise during lunch. so that totally made our day. - good entertainment thoughout the day and... More 

Was this review helpful? Yes 4
Ohio
1 review
5 of 5 stars Reviewed 3 days ago NEW

We were treated like King and Queen as soon as we walked thru the door and the royal treatment never ended until we left. Cindy was the greatest server thanks for taking care of us. Rooms and entire resort were spotless and everyone was so polite.

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Denver, Colorado
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

It was my privilege to bring 12 of our radio show's listeners and clients to the Dreams Sands Cancun Resort and Spa for a week of live radio broadcasts and wonderful vacation time. With attention to every detail, so many of the staff truly made us feel as if we were their most important guests. From Sasha/Luis/Carlos to Kevin, Emigdio,... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I love it, Awesome hotel, the hospitality is really nice, and it's localization is convenient if u want to party, I recommend 100%. I would totally come back here. The food is great and the mojitos are the best I've ever had. They can sell you some good packages for the bars as well.

Was this review helpful? Yes 1
Montreal, Canada
Top Contributor
105 reviews 105 reviews
79 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

You know what Cancun is all about and the Dreams Sands is smack in the middle of the action yet far enough so you can have a peaceful night sleep. Just a few minutes from all the bars a nightclubs while in the morning you can go for a quiet sailing ride or just enjoy the magnificent sunsets at one... More 

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Inglewood, California
1 review
4 of 5 stars Reviewed 4 days ago NEW

This resort is excellent from the moment you walk in the staff greet you with such wonderful attitude. Everything from the service, food and staff is excellent. Staff is very attentive and helpful. Everyone there is so nice and make you feel so welcomed.. I was sad to leave after one week. I will definitely return every year

Was this review helpful? Yes
eConciergeMartin, Social Media Assistant at Dreams Sands Cancun Resort & Spa, responded to this review

Dear Brenda M, We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Tripadvisor. We are very happy to learn that your stay was a most pleasant one, and that... More 

Chambersburg, Pennsylvania
1 review
5 of 5 stars Reviewed 4 days ago NEW

Staff was very friendly and helpful. Food at the restaurants was very good. Rooms were clean and we had a wonderful view of the beach. The only complaint is the main pool area was not very big which meant not a lot of lounge chairs around the pool. If you wanted at the main pool you had to get up... More 

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