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All 174 Cancun hotels

Dreams Sands Cancun Resort & Spa

4.0 of 5 Resort (All-Inclusive)   |   Blvd. Kukulkan Km 8,5. Zona Hotelera, Cancun 77500, Mexico (Formerly Grand Oasis Viva)
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Ranked #95 of 174 Hotels in Cancun
A recent review
4 of 5 stars reviewed yesterday
john m Liverpool, United Kingdom
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114 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Liverpool, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

Most of the comments i've read, while factually correct, seem to me to be a little o.t.t. Yes,there were a number of people [myself included] disappointed at not having a balcony, & yes, there were some small, ongoing maintenance jobs still being carried out, which should not have been the case, & yes, it is not a new resort, or... More

Was this review helpful? Yes 1
Ipswich, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Let me start by saying overall we had a good holiday. We tried to change hotel before we went due to all the bad reviews but no luck with the travel agent. So we went with some trepidation... Initial impression in lobby was pretty good it's only when you start looking around you see how little refurbishment they have actually... More

Was this review helpful? Yes 11
Manchester, England, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I have to say for what we paid we had a great time,yes the hotel is improving all the time so there is still works going on but that doesn't really distract from the holiday the room we had (531) had no balcony but that didn't seem to matter after a day or so the room was clean with a... More

Was this review helpful? Yes 6
PA
2 reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Dreams Sands Cancun 9/20-27/14 • Staff – the staff was very pleasant, accommodating and tried to be as helpful as possible. • Food – the quality and quantity of foods was really good. • The Beach Area – the beach, sand, huts, chairs, towels were all well maintained by your maintenance staff. If anything I was surprised at how trashy... More

Was this review helpful? Yes 11
Kentucky
1 review
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I have heard a lot about the Dream Chain of hotels and I was looking very forward to our stay at this resort. Sadly, I was very disappointed. We have traveled to many different all inclusive resorts and I have to say this was our worst experience we have ever had. I know the hotel just opened September 1st but... More

Was this review helpful? Yes 11
ballston lake, new york
1 review
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My husband, David, 54 and myself, Mary, 53 came here for my birthday and to check out an all inclusive resort . We picked Dreams Cancun to start with because of the price. I too read the reviews and almost cancelled. We arrived on riday, 9/26 and are still here until Thursday, 10/2. Upon arrival we were offered a cool... More

Was this review helpful? Yes 18
Pagosa Springs, Colorado, United States
Reviewer
3 reviews 3 reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We visited from September 21 thru 28, 2014, three weeks after opening. Overall, we rated this property as "average" because they're still getting their "house in order". There were still small "projects" going on, elevators had some operational issues, restaurant menues were not complete, our room was seldomly made up before 4:30 or 5 in the afternoon. The air conditioning... More

Was this review helpful? Yes 7
1 review
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

After traveling to numerous all inclusive resorts, I can give a fair review. I have visited the hotel before it was Oasis and was Be Live Viva Beach, after seeing that Dreams currently owned the property, I decided to give the spot another try. Check in: We were told we had to wait an hour after the 3pm check in... More

Was this review helpful? Yes 18
Maryland, United States
1 review
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My husband and I stayed at Dreams Sands Cancun from 9/21-9/27. Here are our thoughts about Dreams. Check-in: We were offered a cold cloth and a drink on arrival and our bags were taken to our room quickly. The actual check-in process was smooth. We did not initially receive the king bed that I had requested in advance, but the... More

Was this review helpful? Yes 15
Newcastle, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Arrived on the second day of opening and many guests complaining of teething problems, none of which bothered us much. Nice beach albeit shallow but deeper swimming area to the right. Good breakfast choice but the specialist restaurants a little lacking to begin with although waiting staff very attentive. Drinks quality excellent and waiters around the pool and beach superb... More

Was this review helpful? Yes 5
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Additional Information about Dreams Sands Cancun Resort & Spa

Address: Blvd. Kukulkan Km 8,5. Zona Hotelera, Cancun 77500, Mexico (Formerly Grand Oasis Viva)
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Dreams Sands Cancun Resort & Spa 4*
Number of rooms: 438
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Also Known As:
Be Live Grand Viva Beach Hotel Cancun
Grand Oasis Viva Beach Cancun

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