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Dreams Sands Cancun Resort & Spa

4.0 of 5 Blvd. Kukulkan Km 8,5. Zona Hotelera, Cancun 77500, Mexico (Formerly Grand Oasis Viva)
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Dreams Sands Cancun Resort & Spa
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Dreams Sands Cancun Resort & Spa
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545 reviews from our community

Traveler rating
    155
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    46
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149
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Minneapolis, Minnesota
2 reviews
4 of 5 stars Reviewed yesterday NEW

Hola - just got back from Dreams Sands Cancun Resort & Spa after spending a week there with my wife and 2 kids (5 & 3). I have to say that we were a little nervous with some of the reviews but overall we had a great time. The staff is fabulous, the entertainment is very good, and the food... More 

Was this review helpful? Yes 1
Boscobel, Wisconsin
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Our extended family of 16 stayed at Dreams Sands Cancun from January 9-16. Our group included two teenagers, six people in their 20's, and eight adults, aged 40-60. We were in complete agreement...we loved it!! Anyone reading this has seen some very negative reviews....don't believe them! We owe special thanks to Nancy Lopez, the assistant general manager of the hotel,... More 

Was this review helpful? Yes 2
Eau Claire, Wisconsin
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

Yes, you can tell the hotel has/is undergoing some major overhaul...however it really is becoming a "Dreams caliber" venue. Try running a full scale all inclusive and renovate every facet of the facility without a few sights and sounds to show for it...impossible! First...the beach is pure beauty. Yes, the morning has some seaweed but it's gone before most even... More 

Was this review helpful? Yes 5
Livonia, Michigan, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We just returned Jan. 24th.. It is an older property..... Very hard to find much wrong though.......the gym would be better not advertised..... The food is very good with a choice of 6 formal restaurants. Try the tortilla soup @ the Mexican restaurant or for a real treat the shrimp salad @ the Waves and Sand is Outstanding. The beach... More 

Was this review helpful? Yes 7
Broomall, Pennsylvania, United States
Reviewer
5 reviews 5 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

It's imporatant to share that my husband and I were considering cancelling this vacation because of the reviews on here.... that would have been a horrible mistake. We stayed for four nights surrounding MLK Jr. weekend. In the past we stayed at a Zoetry resort, which was very deserving of the 5 star rating. We stayed within the AM resort... More 

Was this review helpful? Yes 7
New York City, New York
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My family made our reservations before the hotel opened. This would be the 7th AM Resort property we would visit. After reading initial reviews, we were worried. Wasted time worrying. The beach was great. View of the sunset was very good. Food was excellent, as was the presentation. We were surprised how busy the resort was during the week we... More 

Was this review helpful? Yes 5
Louisville, Kentucky
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Due to a booking error, our 1-week vacation was only booked for 1 night at this hotel. The staff checked us in and said their system probably had an error in it. At 9:30 pm on the 2nd day, a hotel representative called our room to say the hotel had only been booked one day and that we needed to... More 

Was this review helpful? Yes 8
eConciergeMartin, Social Media Assistant at Dreams Sands Cancun Resort & Spa, responded to this review

Dear Lynn B, First of all thank you for taking the time to write us your comments. On behalf of the Management we would like to apologize for the inconveniences you encountered during your stay at our hotel. As a committed company on satisfying our customers, we are taking actions based on your valuable comments. Regarding the issue about the... More 

Montgomery, Alabama
Contributor
11 reviews 11 reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Sometimes it isn't the prettiest looking but there's the heart of it that makes you fall and that's the case with this place. Honestly, we went a month after the "grand opening" and I use the term loosely, and it wasn't anything that could be called such. But after spending time with the staff and being around other people at... More 

Was this review helpful? Yes 1
Long Beach, California
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This review is primarily about the wedding services at Dreams Sands, Cancun and not about the resort itself. My husband and I were married at this resort on December 20, 2014. We decided to go with Dreams Sands because they had an incredible promotional rate for the rooms and this made it possible for the great majority of our 52... More 

Was this review helpful? Yes 3
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW via mobile

This is my first time writing a review so I'm going to try to hit all the key points... I traveled with my husband, two kids(age 1 and 4), and two nieces (age 10 and 13). We stay at all inclusive twice a year. Normally we stay at Iberostar resorts. This was a last minute trip and dreams was the... More 

Was this review helpful? Yes 2
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Additional Information about Dreams Sands Cancun Resort & Spa

Address: Blvd. Kukulkan Km 8,5. Zona Hotelera, Cancun 77500, Mexico (Formerly Grand Oasis Viva)
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Dreams Sands Cancun Resort & Spa 4*
Number of rooms: 438
Reservation Options:
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Also Known As:
Be Live Grand Viva Beach Hotel Cancun
Grand Oasis Viva Beach Cancun
Hotel Style:
#36 Luxury Hotel in Cancun
#45 Spa Hotel in Cancun
#51 Top resorts Hotel in Cancun
#63 On the Beach Hotel in Cancun

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