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Dreams Sands Cancun Resort & Spa

4.0 of 5 Blvd. Kukulkan Km 8,5. Zona Hotelera, Cancun 77500, Mexico (Formerly Grand Oasis Viva)
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Dreams Sands Cancun Resort & Spa
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Dreams Sands Cancun Resort & Spa
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661 reviews from our community

Traveler rating
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    73
    47
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178
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5
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Windsor, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

Forget the bad reviews this resort is definitely worth the trip. The beach is beautiful and very walkable. As a plus for me the sand was also good for my little sand sculptures that kept me out of trouble in the morning (just a kid at heart). Lots of loungers, and everything is close at hand. The pool was good... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed yesterday NEW

My wife and I stayed at Dreams the week of the 16th of February. I had my reservations a couple of weeks before we left,but once we left the airport and on our way to the resort I was at ease. We arrived to the Dreams Sands we were greeted with a cool towel and asked if we would like... More 

Was this review helpful? Yes
Calgary, Canada
1 review
3 of 5 stars Reviewed yesterday NEW

Like most of you, I had read many poor reviews about the Dreams Sands Cancun and was a bit nervous to arrive. I stayed for a week with my girlfriend 3rd week in February. As soon as we arrived our luggage was taken and we were met at the front door. We were escorted to the front desk to check... More 

Was this review helpful? Yes 2
eConciergeMartin, Social Media Assistant at Dreams Sands Cancun Resort & Spa, responded to this review

Dear Garret14, Thank you for taking the time to share such a detailed overview of your stay through this mean. Our guest’s feedback is truly appreciated in our constant commitment to improve our service levels. We appreciate the fact and the way to share with us those areas where we need to point our efforts to turn a nice experience... More 

Chicago
Contributor
12 reviews 12 reviews
12 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed at Dreams for 6 days in February. The staff is great - probably the best thing about the resort. Our rooms were clean and spacious with great views. Check in was quick. Our two children loved the Explorers Club (pretty basic facility but excellent staff) - and it allowed my husband and I a few hours each day... More 

Was this review helpful? Yes 3
eConciergeMartin, Social Media Assistant at Dreams Sands Cancun Resort & Spa, responded to this review

Dear scout4, Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Dreams Sands Cancun Resort & Spa. We were delighted that you’ve enjoyed all the details we take pride in offering our guests. As are our regular practice, we’ve been happy to share your lovely remarks to our Explorers... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

We traveled along with another couple to enjoy 5 days and 4 nights of fun in Cancun at Dream Sands Cancun. After reading some of the lower rated comments on here, I came with apathetic expectations. Not only did we have zero major problems, but we were treated like royalty the whole time. The staff was courteous and went above... More 

Was this review helpful? Yes 2
eConciergeMartin, Social Media Assistant at Dreams Sands Cancun Resort & Spa, responded to this review

Dear GottaVisitAllStates, We appreciate you have taken the time to share such an enthusiastic review about your recent visit to Dreams Sands Cancun Resort & Spa. We are overjoyed to read that you’ve enjoyed your stay, specially to read that you had have the medical service on time. Please be confident that we’ve shared your kind comments with our team... More 

Carrollton, Texas
Top Contributor
57 reviews 57 reviews
11 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Like all of you, I read the reviews of this property for months before arriving. Some caused me concern, but I have read enough to be able to weed out the ones from people who stray from reality. I knew this resort was transitioning to a Dreams, so I expected a work in progress. I was very pleasantly surprised to... More 

Was this review helpful? Yes 4
London, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Fantastic holiday, thank you to everybody who made it so special. Christian so helpful. Hotel was lovely, waitresses and waiters offer an excellent service, nothing is too much trouble. The beach was beautiful. Always people cleaning, making sure everything went to plan. We were there over the Halloween period and it was absolutely great, the shows, everything to perfection. Thank... More 

Was this review helpful? Yes 1
1 review
2 of 5 stars Reviewed 3 days ago NEW

My wife and I stayed at Dreams Sands in Cancun for 8 nights during late February 2015. We had no problems with check in, and the AC in our room worked fine for the first 3 days, then was having issues the remainder of the stay. Our AC did not work properly for 5 of the 8 nights that we... More 

Was this review helpful? Yes 3
eConciergeMartin, Social Media Assistant at Dreams Sands Cancun Resort & Spa, responded to this review

Dear Daniel D, Thank you for taking the time to share such a detailed overview of your stay through this mean. Our guest’s feedback is truly appreciated in our constant commitment to improve our service levels. We regret to know that we have not fulfilled your expectations during your visit. Please feel confident that we will take the proper measures... More 

Playa del Carmen
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

What a wonderfull place! Spotless, staff very helpfull. Food is very good, location is perfect! Close enough of all the activities but far enough to be able to enjoy a quiet night. Special mention to Jimena Jimenez that took a moment of her precious time to show us the property and got us a special table for dinner! Definitly you... More 

Was this review helpful? Yes 1
Sherman, Texas, United States
2 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

A group of 8 spent 7 days at Dreams Sands in Cancun on 2-14-15. I have been to an all inclusive Sandals Resort in Ocho Rios Jamaica last year and can compare Dreams favorably to Sandals. The foods and restaurant service was outstanding. The entertainment group, I must mention "Very Nice" who was the best along with Adrian and Diagro.... More 

Was this review helpful? Yes 6
eConciergeMartin, Social Media Assistant at Dreams Sands Cancun Resort & Spa, responded to this review

Dear Ken D, We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Tripadvisor. Thank you for posting such a great note about your recent stay Dreams Sands Cancun Resort... More 

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Additional Information about Dreams Sands Cancun Resort & Spa

Address: Blvd. Kukulkan Km 8,5. Zona Hotelera, Cancun 77500, Mexico (Formerly Grand Oasis Viva)
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Dreams Sands Cancun Resort & Spa 4*
Number of rooms: 438
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Travelocity, BookIt.com, Booking.com, Caribbean Online Mgt Corp., Agoda, Hotels.com and Odigeo so you can book your Dreams Sands Cancun Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Be Live Grand Viva Beach Hotel Cancun
Grand Oasis Viva Beach Cancun
Hotel Style:
#35 Spa Hotel in Cancun
#35 Luxury Hotel in Cancun
#44 Top resorts Hotel in Cancun
#52 On the Beach Hotel in Cancun

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