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Dreams Sands Cancun Resort & Spa

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Blvd. Kukulkan Km 8,5. Zona Hotelera, Cancun 77500, Mexico (Formerly Grand Oasis Viva)
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Dreams Sands Cancun Resort & Spa
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1,082 Reviews from our TripAdvisor Community

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Traveler rating
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    349
    166
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8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (327)
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Nevada
1 review
5 of 5 stars Reviewed yesterday NEW

My whole family enjoyed our stay. The view from the hotel was beautiful and the service was excellent. Everyone was polite and greeted us. The food was delicious and the buffet has a large variety. Didn't care much about the Chinese restaurant, had to wait for a long time and food wasn't as good as other restaurants. We took a... More 

Was this review helpful? Yes 3
Orange, California
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I just came back from a family vacation of 12 family members. We booked 5 rooms total. We were there from June 20th - June 26th 2015. We arrived earlier than check in time but were kind enough to offer all their amenities while we waited for our rooms to be ready. They had those light up vibrators that alerted... More 

Was this review helpful? Yes 2
eConciergeMartin, Social Media Assistant at Dreams Sands Cancun Resort & Spa, responded to this review

Dear Rodriguh98, We really want to thank you for reaching Dreams Sands Cancun Resort & Spa and especially for sharing your opinion with us. We truly appreciate the time invested on it. As a service oriented company, our objective is not only to fulfill, but also to surpass our guests' expectations; therefore we put our greatest interest into your opinion.... More 

New York
1 review
5 of 5 stars Reviewed 5 days ago NEW

I booked a trip with my boyfriend and we stayed at Dreams Sands. We were iffy about staying here because of some reviews that we read, but I did not have one problem with this hotel. We paid a very good price for it too on BookIt. Everything is all inclusive, no problem with check in, the staff is amazing,... More 

Was this review helpful? Yes 6
eConciergeMartin, Social Media Assistant at Dreams Sands Cancun Resort & Spa, responded to this review

Dear ToniM_M33, We really want to thank you for reaching Dreams Sands Cancun Resort & Spa and especially for sharing your opinion with us. We truly appreciate the time invested on it. As a service oriented company, our objective is not only to fulfill, but also to surpass our guests' expectations; therefore we put our greatest interest into your opinion.... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW via mobile

We were blessed to have the experience at the Waves & Sands Restaurant at the Dreams Sands resort. Our waiter, Nestor Pucheta was very friendly, attentive, and charming. I had an opportunity to speak to the chef, Edilberti, who has an eclectic experience. The food was excellent!

Was this review helpful? Yes 2
Fort Lauderdale, Florida
Top Contributor
54 reviews 54 reviews
5 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

I stayed there on summer when the hotel had a different name and it was still part of the Oasis hotel chain. This hotel is beautiful! Love the contemporary decor. The service was amazing, and their food great. I remember having breakfast outside with an ocean view and beautiful colorful peacocks (awkward but cool fact) walking around! It is very... More 

Was this review helpful? Yes 1
eConciergeMartin, Social Media Assistant at Dreams Sands Cancun Resort & Spa, responded to this review

Dear PituFashion, Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Dreams Sands Cancun Resort & Spa. We were delighted that you’ve enjoyed all the details we take pride in offering our guests. As are our regular practice, we’ve been happy to share your lovely remarks to our team... More 

Guthrie, Oklahoma
1 review
5 of 5 stars Reviewed 6 days ago NEW

This place is great, not just the rooms, or even the food, but the people that were there working to make this place even better. Its hard to say who I liked best, but I liked Yun, he works with the entertainment crew, he helped me open up to new people, taught me some Spanish, and showed me how to... More 

Was this review helpful? Yes 1
eConciergeMartin, Social Media Assistant at Dreams Sands Cancun Resort & Spa, responded to this review

Dear Tyler C, We appreciate you have taken the time to share such an enthusiastic review about your recent visit to Dreams Sands Cancun Resort & Spa. We are overjoyed to read that you’ve enjoyed your stay, specially ours entertainment team! Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our... More 

Kansas City, Missouri
1 review
3 of 5 stars Reviewed 6 days ago NEW

Let me first say we got a good deal and did not pay too much for the 4 mights we stayed here. We got what we paid for and were not unhappy with the exchange. This resort falls short of the luxury many look for in an all inclusive beach resort. The hotel has a serious problem with the air-conditioning... More 

Was this review helpful? Yes 3
eConciergeMartin, Social Media Assistant at Dreams Sands Cancun Resort & Spa, responded to this review

Dear Amy B, We appreciate the time that you have invested on writing an overview of your stay with us. There seems to have been a number of deficiencies encountered which are very atypical and not reflective of our brand experience; if this stay was marred by irregular circumstances, we can only renew our apologies and assure you that we... More 

Centralia, IL
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Dana is a fabulous pool side server. We had her our first day. Requested her supervisor Scottie to assign her to our favorite pool the next day. Love Dana! Thanks Scottie! Dana is the BEST SERVER EVER!

Was this review helpful? Yes 3
eConciergeMartin, Social Media Assistant at Dreams Sands Cancun Resort & Spa, responded to this review

Dear jif16, Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Dreams Sands Cancun Resort & Spa. We were delighted that you’ve enjoyed all the details we take pride in offering our guests. As are our regular practice, we’ve been happy to share your lovely remarks to our team... More 

Montreal, Canada
Senior Contributor
45 reviews 45 reviews
19 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 1 week ago

4.5* amenities 3.5* rooms 3* beach 4.5* restaurants 4* pools 4.5* vibe Dreams took the old Oasis Hotel and added their usual savvy restaurant, pools and service to make it a warm inviting stay despite the dated infrastructure. The rooms are small and could use more Secrets touches but comfortable nonetheless. Bonus is they are all ocean view so no... More 

Was this review helpful? Yes 3
Merrillville, Indiana
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We planned a whole family vacation here and were very pleased we did. This is a First Class Facility. Staff was awesome. Several Restaurants on Site. Couple of Pools, Nightly Activities, Great Beach, Lots of Shade to snooze under and Great Bar Services. Spa services were Great as well as the Concierge Services. Our families favorite restaurant on site was... More 

Was this review helpful? Yes 1
eConciergeMartin, Social Media Assistant at Dreams Sands Cancun Resort & Spa, responded to this review

Dear adayolder, We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Tripadvisor. We are very happy to learn that your stay was a most pleasant one, and that you... More 

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