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Dreams Sands Cancun Resort & Spa

4.0 of 5 Blvd. Kukulkan Km 8,5. Zona Hotelera, Cancun 77500, Mexico (Formerly Grand Oasis Viva)
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Dreams Sands Cancun Resort & Spa
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Dreams Sands Cancun Resort & Spa
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189 reviews from our community

Traveler rating
    52
    57
    32
    25
    23
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39
86
3
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Breckenridge, Colorado
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed yesterday NEW

We stayed for 7 days (October 7-14, 2014). Unfortunately, we did not have a working shower or hot water for 4 out of the 7 days. Additionally, they had a power outage, and we did not have lights or air conditioning for our last day. We were told by a front desk manager that we could switch rooms, but when... More

Was this review helpful? Yes
1 review
2 of 5 stars Reviewed yesterday NEW via mobile

Hi my wife and I been staying at this hotel for the past 5 years when it was oasis viva adults only and had a blast every year. But this time IT SUCK!! There were kids running around when we were trying to relax wife couldn't sunbaid to pleas cause of the teenagers keep looking and trying to sneak a... More

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

We had an amazing time at this hotel, the room was very clean and the staff was very friendly and very welcoming.The hotel is located in an amazing strip of Cancun, with their own private beach! Entertainment was very good and the food options were very diverse! Overall we had had a great time,would recommend to anyone and missing Dreams... More

Was this review helpful? Yes 2
Dublin, Ireland
1 review
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

paid for room with sea view and balcony did not get it suppost to be 9 resturants there was but only 3 opened any night we booked with classic resorts in dublin wont be going back rang them the day before we went they said that everything was ok still a building site when we got there rang classic when... More

Was this review helpful? Yes 5
New York
1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We just arrived back home last night and I have to say I miss DREAMS. We arrived last week and weather was perfect all week - SUNNY and 85 degrees. We left on a rainy day so made it somewhat easier to leave! We arrived at DREAMS around noon and service began immediately --- a cold towel and champagne! What... More

Was this review helpful? Yes 9
Denver Co
Reviewer
5 reviews 5 reviews
5 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Now that Dreams is no longer our host at Cancun’s “original Queen”, Camino Real…parent company AM Resorts, (the American upstart fast-developing a reputation for spreading new polish on old jewels) went down the street looking for a new challenge…and they did not have to go very far. Oasis hotels had a “Lady in waiting” in the 1980’s “Viva” needing a... More

Was this review helpful? Yes 15
London, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

A very clean and efficiently run hotel. The staff and location make this a great place to be. The accommodation is kept in excellent condition and is being cleaned constantly. A few very minor issues with some food being unavailable on a couple of occasions but hardly worth mentioning. A very enjoyable beach meal arranged by the pool concierge, Christian... More

Was this review helpful? Yes 5
Reviewer
3 reviews 3 reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

It's a old hotel they Re-Vamped First and foremost The people that work there ARE GREAT. Service is #1 at this hotel. Booked a Balcony room got a preferred room at check out. Defiantly do the Romantic/private dinner by the beach or ask for the Wine cellar room ;) amazing dinner!!!! The buffet doesn't offer much but a lot of... More

Was this review helpful? Yes 5
1 review
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I am currently here at the hotel and we are having a great time. Yes there are a few issues, especially with the rooms but in time hopefully the hotel will sort this out. When we arrived at the hotel we were greeted with a cold towel & drink and of course the amazing view of the beach. Check in... More

Was this review helpful? Yes 8
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We came and stayed here for 11 nights. The staff are all very friendly and will go out of their way to make your stay as fun as possible. The food in all the restaurants is absolutely lovely, especially portafinos. The beach is absolutely beautiful!! Trying to get beds around the pools can be a little difficult but there are... More

Was this review helpful? Yes 5
eConciergeMartin, Social Media Assintant at Dreams Sands Cancun Resort & Spa, responded to this review

We appreciate you have taken the time to share such an enthusiastic review about your recent visit to Dreams Sands Cancun Resort & Spa. We are overjoyed to read that you’ve enjoyed your stay, especially all the food at our restaurants, our staff´s attentive service and of course our nice beach. Please be confident that we’ve shared your comments about... More

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Additional Information about Dreams Sands Cancun Resort & Spa

Address: Blvd. Kukulkan Km 8,5. Zona Hotelera, Cancun 77500, Mexico (Formerly Grand Oasis Viva)
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Dreams Sands Cancun Resort & Spa 4*
Number of rooms: 438
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Also Known As:
Be Live Grand Viva Beach Hotel Cancun
Grand Oasis Viva Beach Cancun

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