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Dreams Sands Cancun Resort & Spa

4.0 of 5 Blvd. Kukulkan Km 8,5. Zona Hotelera, Cancun 77500, Mexico (Formerly Grand Oasis Viva)
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Dreams Sands Cancun Resort & Spa
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Dreams Sands Cancun Resort & Spa
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317 reviews from our community

Traveler rating
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    59
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61
143
4
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Aberdeen
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

We stayed at this resort for 8 days 4/12 November. We had a great holiday. Really nice room, no balcony, but we knew this before we arrived. Lovely beds, great linen, and plenty fluffy white towels the bathroom. Plus a robe and slippers. Food excellent, staff wonderful, weather great. We did have a couple of problems, but these were soon... More

Was this review helpful? Yes 4
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

My husband and I traveled to Mexico for our wedding anniversary. Like many others, we were a bit skeptical after reading all the reviews. Once we arrived, our first thought was what a great location. The beach is literally steps away with a fantastic view! The water is so blue and beautiful!! Our room was your standard hotel room, the... More

Was this review helpful? Yes 7
Fargo, North Dakota
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

This resort has a beautiful ocean setting with the ability to walk out in the ocean quite a long distance with the find sand at your toes, Plenty of chairs available on the beach, two nice pools one being for the preferred section. The hotel has been remodeled and very nice, The food was excellent. Several choices of course, being... More

Was this review helpful? Yes 3
London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed yesterday NEW

Visited this hotel begining of Nov,travelled out independently being retired airline staff,transfered to the hotel via Canada Travel excellent service cold flannels and cool bottles of water suppled during transfer,arrived at the hotel around 19.45hrs quick check in,they wanted to invite us to a 1.5hr breakfast/lunch meeting the following day but this was tedious after a long days travel and... More

Was this review helpful? Yes 12
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 days ago NEW via mobile

We just got here and we're exhausted after a day of travelling. Trying to sleep...Guess what? They decide to put a live band in the pool area that the ENTIRE hotel can hear. I'm all for entertainment, but let's respect the fact that some people are travelling with 6 month old babies. Don't stay here if you actually plan on... More

Was this review helpful? Yes 6
Holland, PA, USA
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

We have been to many all-inclusives in the Caribbean, and after reading so many poor reviews of this resort, we had very low expectations. They didn't prove us wrong. The hotel is very dated. Most of the room don't have balconies and the pools are very plain. There were a few bright spots. Pros The staff is very friendly. The... More

Was this review helpful? Yes 8
Uniontown, Pennsylvania
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My husband and I stayed at Dreams Sands for 4 days. I read many reviews before we went and got slightly nervous before our visit. However, since I was already aware we were going to a refurbished resort beforehand, I set my expectations as such. The service from the time we walked in the door to the time we checked... More

Was this review helpful? Yes 3
eConciergeMartin, Social Media Assistant at Dreams Sands Cancun Resort & Spa, responded to this review

Dear Deanna L: It is a pleasure to read through such a detailed overview of your visit to Dreams Sands Cancun Resort & Spa. We sincerely appreciate the time invested on writing this review. We are glad to read that you have enjoyed our staff’s attentive service, the room, restaurants, great view, night shows, grounded areas and our nice beach.... More

Harcourt, Canada
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The staff is absolutely wonderful. We had an amazing maid, Marabella for our week stay, she ensured everyday everything was done perfectly. Staff in the restaurants, bars and throughout try very hard to please all the time. Ruth, who we met on arrival accepted we were too exhausted after a delayed and bad flight to visit any timeshare, Fractional ownership... More

Was this review helpful? Yes 5
Salt Lake City, Utah
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The best asset about this property is the staff. They were truly exceptional. To name a few of our favorites: Felipe, Christian, Enrique Uc, Josue...the list is endless! The second best thing was the food. Consistently delicious and perfect. We would definitely return. During our stay there were a few problems. The elevators were often out of order. Also, there... More

Was this review helpful? Yes 3
Glasgow, Scotland
Senior Contributor
46 reviews 46 reviews
27 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

As per previous reviewers, we became concerned as our stay approached but have returned with a clear sense things are on the up and that staff are working hard to achieve excellence. Yes, the hotel fabric is scruffy here and there and perhaps the renovations were a bit hurried and superficial. On arrival after a long haul, were quickly checked... More

Was this review helpful? Yes 6
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Additional Information about Dreams Sands Cancun Resort & Spa

Address: Blvd. Kukulkan Km 8,5. Zona Hotelera, Cancun 77500, Mexico (Formerly Grand Oasis Viva)
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Dreams Sands Cancun Resort & Spa 4*
Number of rooms: 438
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Also Known As:
Be Live Grand Viva Beach Hotel Cancun
Grand Oasis Viva Beach Cancun

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