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Dreams Sands Cancun Resort & Spa

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Blvd. Kukulkan Km 8,5. Zona Hotelera, Cancun 77500, Mexico (Formerly Grand Oasis Viva)
Best prices for: 1 room 1 guest
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Dreams Sands Cancun Resort & Spa
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Dreams Sands Cancun Resort & Spa
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761 reviews from our community

Traveler rating
    245
    254
    133
    81
    48
See reviews for
202
310
5
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (236)
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Toronto, Canada
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed yesterday NEW

We got home on Sunday and Monday morning I woke up with my arms full of bites. Apparently, the side of the bed in which I was sleeping in the Dreams Sands was contaminated with bed bugs and I was bitten all over my arms. There must be over 100 bites in my arms. I know this didn't happen at... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed yesterday NEW

Great stay, cant decide what was best, the beach is awesome, we stayed there almost all the time, the sand is very soft and you could walk on the beach maybe more than 50yds and the water would get up to your waist, also there are no waves, so its a great beach for small kids, the bar has only... More 

Was this review helpful? Yes 1
Omaha, Nebraska
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We went to Dreams to celebrate my wife's 40th B-day. The view when we arrived was stunning as we entered the lobby area. We arrived around 12, but couldn't check until 3 which we knew before we arrived. They set our bags outside, but we were able to eat or go swim if we would have liked. At 3 we... More 

Was this review helpful? Yes 6
Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

I have been traveling to Cancun for over 25 years. This trip to Dreams Sands is the worst I've experienced. There are a lot of large groups that love to start drinking at 9am and sing REAL LOUD til 4am!!! The food in the restaurants were just ok. The lobby lacks a WOW factor and vacation feel. I walked in... More 

Was this review helpful? Yes 1
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Dreams Sands is a nice basic all inclusive. They're working hard to renovate and almost everything is almost there. The beach is gorgeous and most of the staff is fantastic. The restaurants are the big plus on site, unfortunately the bars let them down a bit. The food was amazing everywhere we ate, but the bars were not spectacular and... More 

Was this review helpful? Yes 2
Lake Lotawana, Missouri
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

The beach is small but nice.....white sand out for about 40 yards.......3 ft water....good to play in......rooms a little small but nice.......food was great, we even had good room service a couple of nights.....staff very friendly and helpful ........there are activities going on outside all day and into the evening......PWC available, canoes, sail and access to other activities outside the... More 

Was this review helpful? Yes 1
Vancouver
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We walked into the hotel and there was no wow factor . It is a hotel trying to be a resort. We knew they are working hard to bring it up to a Dreams product but immediately wanted to check out of this Dreams to another one. We booked into preferred level and immediately were taken to the preferred lounge... More 

Was this review helpful? Yes 5
philly
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We booked a long weekend, as we needed to get away from the cold Northeast. Wanted sun, sand and warm water. The beach is the best thing about this hotel. Super soft sand, beautiful calm, shallow water, plenty of chairs and umbrellas for shade. Staff is very friendly, and we thought the hotel was very well-maintained. I do not understand... More 

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We were a group of 4 sisters and 1 brother with spouses (10 of us). I think that I can speak for all of us by saying that we had an amazing week. Every restaurant was excellent, liked Portofino best where Paulo moved a table outside so that we could have dinner and see and hear the opera performance. We... More 

Was this review helpful? Yes 2
eConciergeMartin, Social Media Assistant at Dreams Sands Cancun Resort & Spa, responded to this review

Dear Mwlucy, We appreciate you have taken the time to share such an enthusiastic review about your recent visit to Dreams Sands Cancun Resort & Spa. We are overjoyed to read that you’ve enjoyed your stay, especially for the oustanding service provided by Brees and Berenice, who will be more than glad to read your kinldy comments. Please be confident... More 

Ottawa, Canada
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We just returned from spending March Break at Dreams Sands. The beach is beautiful & amazing for kids. Calm, clear, sandy bottom & can walk out far. Our room was perfect. We had great water pressure in our lovely remodelled bathroom. A/C worked well too. The kids thoroughly enjoyed room service & we all loved the COCO CAFE where fresh... More 

Was this review helpful? Yes 3
eConciergeMartin, Social Media Assistant at Dreams Sands Cancun Resort & Spa, responded to this review

Dear Tfitness, Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Dreams Sands Cancun Resort & Spa. We were delighted that you’ve enjoyed all the details we take pride in offering our guests. As are our regular practice, we’ve been happy to share your lovely remarks to our team... More 

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