We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Dreams Sands Cancun Resort & Spa

4.0 of 5 Blvd. Kukulkan Km 8,5. Zona Hotelera, Cancun 77500, Mexico (Formerly Grand Oasis Viva)
Hotel website
Hotel deals
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Dreams Sands Cancun Resort & Spa
Professional photos View all
Browse nearby
Dreams Sands Cancun Resort & Spa
Write a Review

686 reviews from our community

Traveler rating
    218
    232
    116
    73
    47
See reviews for
182
274
5
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (213)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (686)
  • Mar-May only
    (21)
  • Jun-Aug only
    (0)
  • Sep-Nov only
    (332)
  • Dec-Feb only
    (333)
All months
Melton, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

Loved our stay in February 2015, all in all a great resort, beautiful beach and poolside facilities. Room was lovely however the bathrooms need some re - modelling . We enjoyed the restaurants and bars where the wait staff were extremely helpful. Check in and out was simple and efficient. All in all a great stay

Was this review helpful? Yes 2
Barrie
Contributor
16 reviews 16 reviews
7 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed yesterday NEW

We stayed at this hotel in February of this year as two couples in their 40's. The staff at this resort are very helpful and are what is the best feature of the hotel. Unfortunately the hotel is not up to Dreams standards or worth the price it is being offered for. First I would like to say that the... More 

Was this review helpful? Yes 2
Fort McMurray, Canada
Contributor
11 reviews 11 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

We visited Dreams Sands in February 2015. Having never stayed in a Dreams resort before, we were quite impressed with the food, wine and service. As other reviews state, the resort is in the process of being refurbished. We had a deluxe ocean view room with balcony and it was very nice - bed and pillows were comfortable and we... More 

Was this review helpful? Yes 3
Little Rock, Arkansas
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

We booked this hotel at a sale price last fall. For the price it was okay if you don't have high expectations. There definitely needs to be more attention paid to the food quality and the appearance of some areas of the hotel and grounds by management. Pros -Staff was very friendly and accommodating. -A nice beach even if it... More 

Was this review helpful? Yes 2
Kansas City, Missouri
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

Long wait for checkin. Buffett sucked. All the other restaurants were fantastic. Pool was nice. Drinks and entertainment were great. Not the fanciest resort but very nice and fun. No real complaints. Great staff

Was this review helpful? Yes 1
Plainfield, Illinois
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Apple Vacations will give this a 5 stars but I think they own them. I think 3.5 is about right. The restaurants, food and staff were very good. The chef at the "Waves and Sands" (the best restaurant imo although many would debate that) Chef Edilberto was outstanding, delicious food cooked according to your instructions! Entertainment was pretty good with... More 

Was this review helpful? Yes 2
eConciergeMartin, Social Media Assistant at Dreams Sands Cancun Resort & Spa, responded to this review

Dear rwocon, It is a pleasure to read through such a detailed overview of your visit to Dreams Sands Cancun Resort & Spa. We sincerely appreciate the time invested on writing this review. Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment to offer truly remarkable experiences in our... More 

penfield, ny
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My husband and I stayed at Dreams Sands from 2/13/15 through the 20th. We had a wonderful time. We booked the honeymoon suite as we were celebrating out anniversary. Everything was perfect! We had breakfast in bed, romantic dinner on the beach, champagne delivered to our room and relaxing siestas on the daybed on our deck that overlooked the pool... More 

Was this review helpful? Yes 2
eConciergeMartin, Social Media Assistant at Dreams Sands Cancun Resort & Spa, responded to this review

Dear cathysprinkle, We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Tripadvisor. We are very happy to learn that your stay was a most pleasant one, and that you... More 

West Fargo, North Dakota
Reviewer
5 reviews 5 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Let me start by saying I wish I could rate this resort as 3 1/2 stars. Mu husband and I traveled here the end of February for our 20th anniversary. This hotel is very, very family friendly. If you are coming here with children it as a great place with lots of activities and a perfect beach for kids and... More 

Was this review helpful? Yes 2
eConciergeMartin, Social Media Assistant at Dreams Sands Cancun Resort & Spa, responded to this review

Dear Annette W, Thank you for sharing your feedback through this mean. Your comments are truly valuable for us, as this allow us to improve our service levels and product. All those remarkable comments are being addressed with our managers head, as our commitment is your entire satisfaction and your well being our main goal. We shared your feedback with... More 

travelpic
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My husband and I went when the hotel had re-opened in September. we up-graded to the preferred club, which gave us a few perks but the lounge was not open so not sure if it was worth it really when we went. We could have any drinks brought to our room though as it was closed. Whilst there was still... More 

Was this review helpful? Yes 1
eConciergeMartin, Social Media Assistant at Dreams Sands Cancun Resort & Spa, responded to this review

Dear travelpic, It is a pleasure to read through such a detailed overview of your visit to Dreams Sands Cancun Resort & Spa. We sincerely appreciate the time invested on writing this review. We sincerely look forward to welcome you back on a future occasion and provide you with the exceptional quality and service that characterizes our brand and resort.... More 

North Providence, Rhode Island
1 review
3 of 5 stars Reviewed 2 days ago NEW

Just came back with my wife and 10 yr old son. Pro's I thought beach was very nice. Flat, no drop off nice to the left. Service was very good. They did their best. Food was good to very good. I love Mexican food and have had better in Rhode island believe it or not. Back pool was nice and... More 

Was this review helpful? Yes 2
eConciergeMartin, Social Media Assistant at Dreams Sands Cancun Resort & Spa, responded to this review

Dear brad s, We thank you for taking the time to share your comments on Tripadvisor. It was a pleasure being your hosts during your recent gateway. We appreciate your kindly overview regarding others' bihavior, it is with a deep regret to know how affect this to your vacatios, also there seems that you experienced some other different situations which... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Dreams Sands Cancun Resort & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Dreams Sands Cancun Resort & Spa

Address: Blvd. Kukulkan Km 8,5. Zona Hotelera, Cancun 77500, Mexico (Formerly Grand Oasis Viva)
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Dreams Sands Cancun Resort & Spa 4*
Number of rooms: 438
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Orbitz, Booking.com, BookIt.com, Caribbean Online Mgt Corp., Hotels.com, Agoda, EasyToBook and Odigeo so you can book your Dreams Sands Cancun Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Be Live Grand Viva Beach Hotel Cancun
Grand Oasis Viva Beach Cancun
Hotel Style:
#35 Luxury Hotel in Cancun
#35 Spa Hotel in Cancun
#43 Top resorts Hotel in Cancun
#51 On the Beach Hotel in Cancun

1,159 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (532)
Viewed
Pool/beach area (134)
Viewed
Hotel & grounds (107)
Viewed
Room/suite (64)
Viewed
View from room (28)
Viewed
Dining (75)
Viewed
Family/play areas (2)
Viewed
Bathroom (14)
Viewed
Business center/function rooms (1)
Viewed
0:48
Videos (3)
Viewed
Other (104)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (611)
Viewed
Amenities (130)
Viewed
Beach (57)
Viewed
Double Double Room (52)
Viewed
Double Room with Pool View (61)
Viewed
King Room with Ocean View (53)
Viewed
Pool (32)
Viewed
Relax Pool (26)
Viewed
Restaurants and Bars (108)
Viewed
The Hotel (92)

Management photos: Courtesy of the property manager

Viewed
All management photos (16)
Viewed
Bathroom (2)
Viewed
Hotel & grounds (1)
Viewed
Other (13)
Hotels you might also like...
Check In Check Out
Price Your Stay