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Dreams Sands Cancun Resort & Spa

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Blvd. Kukulkan Km 8,5. Zona Hotelera, Cancun 77500, Mexico (Formerly Grand Oasis Viva)
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Dreams Sands Cancun Resort & Spa
Dreams Sands Cancun Resort & Spa
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1,780 Reviews from our TripAdvisor Community

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New York City, New York
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed yesterday NEW

Dream Sands Cancun has a wonderful staff. They are extremely kind, warm and accommodating. The service is by far the best part of the hotel and resort experience. My boyfriend and I traveled last week for a five night stay with Dream Sands. We booked the shuttle through the hotel website which was pricey, but worth the stress free safe... More 

Helpful?
Thank CarlyVK
Mississauga
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

Have just returned from Dreams Sands and it was all I had hoped it would be (despite the weather which they cannot control!). After reading reviews of the hotel for a couple of months, I had been worried about several things but there was absolutely nothing that disappointed us. Our room was a wonderful ocean view with balcony as booked.... More 

Helpful?
Thank MaltaMississauga
Ballyconnell, Ireland
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

From the moment we got here it was like heaven. The beautiful beach. Fantastic staff, excellent entertainment. Great choices of restaurants. There was storm 1 day and the staff looked after everyone incredibly. Again Fantastic staff and service !!

Helpful?
Thank Fergal M
Cornwall, Canada
2 reviews
4 of 5 stars Reviewed yesterday NEW

First family trip with all our children and grandchildren and the resort exceeded our expectations. I would say the customer service is the main reason we would come back to this lovely resort. Granted, the beach was a little cramped but the pool area was huge and the kids pretty much spent the day there. We found the food to... More 

Helpful?
Thank Hank B
Papillion, Nebraska
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

We stayed for 8 days. The beach area was very clean but a bit rocky. There was an area to walk out to ocean without rocks however which was good. Hotel staff was very pleasant and friendly. The bed was a bit hard for my liking but room was nice. Wished the television channels included a weather channel however.... Wi-fi... More 

Helpful?
1 Thank Cindy G
Columbus, Ohio
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I have been to Mexico many times. Always love the people-which is good, because the Dreams Sands has excellent (as in-above and beyond) customer service. A-1 without a doubt. Negatives? Beach is not great-not bad, but not the long white beach we envision Cancun to be. Entertainment at night was kitschy. Room was a tad outdated, although it did have... More 

Helpful?
1 Thank traceytravel50
Yorktown, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

The service was exceptional! Wonderful restaurant choices, and all meals breakfast, lunch and dinner were incredible! Great activities for families and awesome poolside entertainment! We were so glad we chose Dream Sands!

Helpful?
1 Thank Kim W
Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Our adult family of 6 (ages 20-50) vacationed here and we had no complaints. We have been to Cancun numerous times but not to this resort until this trip. Rooms were clean and comfortable, resort is smaller than most we've stayed and and we found that we all preferred that. Our 3 rooms were ocean view with balconies located near... More 

Helpful?
1 Thank KarenTandfamily
Ripon
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

Hats off to Cesar and Mara (and many others...I can't remember the names) were there at the beach every day ensuring our stay was top notch. Could not ask for better service. Outstanding. The food was incredible at all restaurants. Mayan coffee was offered to us at Himitsu and boy was that ever a treat!!! Love this place and would... More 

Helpful?
1 Thank Kera W
North York
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We loved our stay here. This review is long overdue and the reason why is that our first stay was for one week from Oct. 26-Nov.2 and then just came back from our second trip from Jan. 29-Feb.5. My recent visit will be posted under a second review. This review is from our first stay in October 2015. We were... More 

Helpful?
1 Thank Torontonians_10
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