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All 175 Cancun hotels »

The Royal

4.5 of 5
Kukulkan Km 11.5 Hotel Zone, Cancun 77500, Mexico
Hotel amenities
The Royal
Ranked #3 of 175 hotels in Cancun
4.5 of 5 stars 2890 Reviews
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2,890 reviews from our community

What travelers say about this hotel
  • Room service(150)
  • Maria Marie(132)
  • Very good(115)
  • Chef plate(110)
  • Lobby bar(96)
  • Time share(91)
  • Pool area(77)
  • Ocean views(63)
  • Corner suite(57)
  • King size bed(16)
Traveler rating
    2,172
    443
    137
    72
    66
Only show reviews for Family (204) | Couples (2131) | Business (33)
Date Rating
1 review
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 15, 2012
7
people found this review helpful

Having just come home from the royal for the 3rd time me and my wife very disappointed in two things. First and most very important is that one of the members of staff which either clean or restock the mini bar had entered my wife's hand bag and stole £30 pounds sterling the reason we know when it happend is... More

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Grand Junction, Colorado
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 14, 2012
3
people found this review helpful

This is our fourth stay at this hotel and we'll keep coming back. The staff is second to none and they go the extra mile to make everything perfect. We've stayed at other hotels in Cancun before discovering The Royal in Cancun and we'll never stay anywhere else. There are so many things to rave about it's hard to know... More

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Indianapolis
Reviewer
3 reviews 3 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 14, 2012
3
people found this review helpful

I am a member of the Real club so I'm a little prejudice, but the reason I'm a member is because of the exceptional service, food, personal service, and quality of The Royal. This is my forth stay at The Royal and It's always Been consistently fantastic, the top shelf liquors, the prime meats and seafood cannot be topped! And... More

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See 2 more reviews by Indychuck for Cancun
1 review
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed May 14, 2012
16
people found this review helpful

Myself and my husband came to the Royal for our honeymoon after an absolutely perfect wedding in Scotland. However considering we spent over £6000 to come here I was very disappointed and I'd even go as far as to say it put a cloud over the end to our wedding celebrations. The main issues that bugged us the most were Check... More

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Rogers, Arkansas
Senior Contributor
28 reviews 28 reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 14, 2012
5
people found this review helpful

We just returned from staying 6 nights at the Royal, we arrived on May 5th. Before I really get into the review, we booked our vacation thru Kathy Duvall at Beachbum Vacations, i.e. Travel Impressions....look no further folks, she is the absolute best. She knows these resorts first hand and has been in the travel business for many years....we will... More

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Pine Grove, Pennsylvania
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 14, 2012
2
people found this review helpful

This was our first time to the Royal in Cancun, but it certainly will not be our last. We went with friends who have been there before. This place is a must do! It is beautiful and well kept, the rooms, as well as the views, are unbelievable. You are treated like Royalty at the Royal. The food, service, staff... More

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London, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 12, 2012
5
people found this review helpful

We visited The Royal for our honeymoon and was totally blown away. The hotel and it's grounds are beautifully kept. The rooms are huge and have everything you could want in them. The food is to die for and the service is second to none. We literally felt like royalty. Gerardo would meet and greet at the door of spice,... More

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Liverpool, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 12, 2012
3
people found this review helpful

All I can say about this hotel is it is truly amazing ,from the minute you check in and are given a cold glass of champagne and a cold flannel,so needed after a 11 hour flight. The staff cannot do enough for I found it hard with the amount of excellent service with me being a Brit and so not... More

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Sydney
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 10, 2012
3
people found this review helpful

We had our 2 week honeymoon here recently and probably wont be able to afford to go back which is a shame. Good stuff: - Food at all the restaurants is good. Chefs plate was not for me - i like meat & potatoes, this is fine dining though and good to experience. Asiana - show cooking was awesome. Marie... More

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Halifax, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 10, 2012
2
people found this review helpful

My husband and I just returned from a week long stay at the Royal. We were celebrating our 25th Anniversary with friends who were also celebrating their Anniversary. We did upgrade so we could have a king bed and to be on a higher floor, but all rooms have great views. The room was beautiful and very spacious for two.... More

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The Royal Also Known As

  • Royal Cancun
  • The Royal Hotel Cancun
  • Royal Hotel Cancun
  • Royal Cancun Resort
Address: Kukulkan Km 11.5 Hotel Zone, Cancun 77500, Mexico

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The Royal
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