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ME Cancun

#37 of 178 Hotels in Cancun
Certificate of Excellence
Hotel website
Boulevard Kukulkan, km. 12, Cancun 77500, Mexico
Special Offer
up to -15% MeliáRewards
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ME Cancun
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4,216 Reviews from our TripAdvisor Community

Traveler rating
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    999
    457
    244
    246
See reviews for
452
2,162
114
114
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (870)
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There are newer reviews for ME Cancun
See the most recent reviews
Hanford, California
1 review
4 of 5 stars Reviewed June 27, 2012

I have been to Me Cancun in June of 2009, 2010, 2012. Since my stay in 2010, they have gone all inclusive. I am a vacation club member so I had a choice. Lots more people were at the hotel this year but still plenty of employees. The beach is awesome now and the hotel has lots of different options... More 

Was this review helpful? Yes
Management response:

Dear karlacalbear Thanks for sharing the good word to other travelers! I am glad you had such a good time and that you always choose to come back to us. We have worked along the years to maintain an aura of indulgence in the hotel, but specially an aura of uniqueness! it nice to read by your comments that we... More 

New York City, New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 24, 2012

This is an ultra chic hotel. The view from the beach is awesome.

Was this review helpful? Yes 1
Management response:

Dear nomad2368 I would like to thank you for the kind review. I am definetely glad that you liked the overall experience and style of the resort. Hopefully in a near future we´ll have the chance to host you again. More 

Calgary, Canada
2 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed June 24, 2012

Well i am writing this one a little late, should have written this as as soon as i got back. Well my parents and i travelled to Cancun our first time for Christmas 2011. Lets start off with some of the positives.. The 3 big positives.. Pros - The ambiance of the hotel was incredible! so beautiful in every way... More 

Was this review helpful? Yes 2
Management response:

Dear JamaicaNoProblem2011 I am writing to you in regards to the review you posted. I would like to start by thanking you for sharing your input to other travelers and for sharing with us possible areas of improvement in the resort. I am truly sorry to read you were not satisfied with your experience. We are a lifestyle resort and... More 

Miami, Florida, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 21, 2012

Pros: Excellent food and decor. Friendly staff and great location. Cons: Lock all of your valuables in the safe. Also, be sure to ask for ULTRA PREMIUM. NO watersport activities or night entertainment.

Was this review helpful? Yes 3
Management response:

Dear Diana S Thank you for posting a review! I am glad you enjoyed the food, decor, friendliness of the staff and location. We are also glad you enjoyed the Ultra premium bar. Ultra premium bar is included for our guests staying at The Level and living The Total Experience. Guests having the Complete Me package have the premium bar... More 

Los Angeles, California
2 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed June 20, 2012

Let me start off by saying the resort itself is decent. The decor is nice and modern, and overall it was a very clean hotel. The pool area was nice with plenty of chairs and the same goes for the beach area. Food- The food in my opinion was not very good but everyone has different taste buds so I... More 

Was this review helpful? Yes 5
Management response:

Dear Esther K Thank you very much for sharing your experience with other travelers, I am glad that yu enjoyed your experience with us and that you liked the style and lok of the hotel. I greatly apreciate that you share with us the issues that aroused during your stay, this helps us identify possible areas of improvement within the... More 

Monterrey
Contributor
15 reviews 15 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed June 20, 2012

I stayed at ME with 5 other friends, here´ a summary of our experience. I´ll start with the good: 1. Accommodations are nice and clean 2. Rooms are spacious and beds are comfortable 3. Staff is really nice and patient The bad: 1. We had the misfortune of vacationing on a high occupancy weekend (it was still low season but... More 

Was this review helpful? Yes 3
Management response:

Dear DarkChocolateandWine Thank you very much for having taken the time to write a review and share your experience with other travelers. I would like to share with you that the reason we have dinner reservations is because we want to ensure the personalized experience of every guest by having their table ready at the time you arrive. We understand... More 

Dallas, Texas
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 19, 2012

I'll start by saying that I NEVER write reviews, in fact, this is my first one. But I feel compelled to let the prospective traveler to know what they are getting into. As far as the resort, beautiful place, young eclectic scene, clean, nice beaches, great water, etc. HOWEVER, I will tell you that we got $340 stolen from our... More 

Was this review helpful? Yes 2
Management response:

Dear Ryan C I am writing to you in regards to the review you posted in which you share your experience. I would like to thank you for your input and wouls also like to take the opportunity to share with you I have personally reviewd the records of your stay in order to answer apropiately. I would like to... More 

Long Island City, New York
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 18, 2012

they are so polite to you just to sell you the unit , if you not interested they dont want to help you in anything ...... the only place that was good is the spa great treatment and great service. we werent intersted in buying the unit so they didnt bother to help in anything with them knowing that we... More 

Was this review helpful? Yes 3
Management response:

Dear natali18 Thanks for letting us know your feedback on your most recent stay with us. I would like to apologize for the fact that you felt our vacation club staff was not helpful when you informed you were not interested in buying a unit. I will be sharing this commentaries with them in order to take the necessary corrective... More 

Houston, Texas, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 16, 2012

I can't begin to explain how positively wonderful the resort is. I read numerous reviews complaining about the speed of the service, elevators, bar tenders etc. Please rest assured that we experienced nothing short of excellence in all categories. I'm assuming the people complaining about the elevators are from some rural place that isn't accustomed to living or working in... More 

Was this review helpful? Yes 1
Management response:

Dear Travis B Thank you so much for having shared your experience with other travelers! It is really encouraging to read you had such an enjoyable experience. I will be sharing your nice comments with the staff so they keep up the good work. We are also thrilled to have created a wonderful experience for you at ME! Make sure... More 

Portland, Maine
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 15, 2012

My husband and our 4 sons (all in their 20's) stayed at the ME for 5 nights. From the moment we walked into the lobby the staff was going out of their way to help us. I had read the reviews about the service being slow and the elevators being slow. I can tell you that we never waited for... More 

Was this review helpful? Yes 2
Management response:

Dear Jeffrey H I am so glad to read you had so much fun with your sons and your husband! I personally love the Bali Bed experience! Having a personal pool concierge, waiter and choosing from a special menu is definetely the way to go! thanks again for sharing and we hope to host you again in the future! More 

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