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ME Cancun

#36 of 178 Hotels in Cancun
Certificate of Excellence
Hotel website
Boulevard Kukulkan, km. 12, Cancun 77500, Mexico
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ME Cancun
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ME Cancun
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4,167 reviews from our community

Traveler rating
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    988
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443
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (860)
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1 review
5 of 5 stars Reviewed yesterday NEW

Let me start off by saying, I'm no stranger to Cancun or this hotel. I'm currently on my way home from my 6th trip to Cancun, and it was my 5th stay at ME. This place is amazing. Cancun in general is a beautiful place, but my vacations here wouldn't be quite as perfect if I had stayed at a... More 

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Elk Grove, California
1 review
5 of 5 stars Reviewed yesterday NEW

FIrst off all let me start by saying those who give this place a bad review are either spoiled brats or nothing pleases them. Thankfully I did not listen to them because I almost did. The food at all the restaurants was freaking amazing, the dinner at Salt was just superb, best T-bone steak id ever had hands down. Great... More 

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Houston, Texas
1 review
5 of 5 stars Reviewed 2 days ago NEW

Jose at the 18+ bar was the absolute BEST! He MADE our pool time experience. The female pool / club manager was amazing along with the pool boy Angel and Juan! I LOVE TOBASCO! Memo was awesome when we first arrived and I WILL BE COMING BACK!!!!

Review collected in partnership with Meliá Hotels International

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paolamelchor, Director de Relaciones con Clientes at ME Cancun, responded to this review

Dear KhelseD, We truly thank you for sharing with us your feedback. We appreciate the time you took to share your valuable comments with tons of other travelers. It will be our pleasure to congratulate Jose, Angel, Juan and Memo for making your stay a bit more pleasant. We truly thank you for acknowledging their good service and emotional connection,... More 

Merida, Mexico
1 review
5 of 5 stars Reviewed 2 days ago NEW

excelent room , service, and complex, the service and attitude is excelent, it has great music and an excelent beach. a little high on price, and there should be less restrictions on te adult area. you should not have to pay extra for acomodating on the resting places of the adult area or asked to purchase a bottle.

Review collected in partnership with Meliá Hotels International

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paolamelchor, Director de Relaciones con Clientes at ME Cancun, responded to this review

Dear Rafael G, Thank you so much for sharing your experience with tons of travelers, we truly appreciate the time you took to share your experience. We are so proud to know we were able to make your trip a great experience. I would like to take this opportunity to share with you that the beds around the infinity pool... More 

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I just came back from my bachelor party while staying at ME Cancun. I had an amazing time. A few problem areas that really need improvement; the rooms have chipped floors that are very dangerous and need renovations. Also they do not have alcohol in the rooms and yet this is considered an all-inclusive hotel, furthermore after 1am all the... More 

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paolamelchor, Director de Relaciones con Clientes at ME Cancun, responded to this review

Dear anthonybukher, Thank you so much for taking the time to share your opinion about your time with us. We are proud to know you enjoyed your trip and apart from some inconveniences we were able to provide you an amazing experience. We really appreciate your comments and I assure you we will take them into consideration for further improvements.... More 

North Houston, Texas
1 review
1 of 5 stars Reviewed 3 days ago NEW

We arrived as a group of 8 on a girls trip check in took a good 25- 30 min. Keep in mine we were the only once checking in. In the processes of the check in my Dior Shades went missing. We were briefed on how the hotel managed the "all inclusive" we were giving a list of items in... More 

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paolamelchor, Director de Relaciones con Clientes at ME Cancun, responded to this review

Dear Beatriz M, First of all we would like to thank you for the time you spent writing this review, we truly appreciate your comments. We are sorry to read your experience with us wasn’t as expected. We offer a sincere apology if your perception of our staff was that they weren’t efficient. I can assure you it was never... More 

1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

I can't say enough about the service it was EXCELLENT,the staff the friendliest,most honest,willing to help you people ever that I have met.Rumor was great always a pleasant face when u enter the lobby. Nothing was too much for him to ensure your stay was pleasant. The person who cleaned room every morning on the first floor he was so... More 

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paolamelchor, Director de Relaciones con Clientes at ME Cancun, responded to this review

Dear ladiestour, Thank you very much for your kind comments and the time you spent in sharing them with us and tons of other travelers. We are pleased to know you had a great experience in our reasort. It is always a pleasure to read about the time our guests had with us. Our main objective is to provide our... More 

Montreal, Canada
1 review
2 of 5 stars Reviewed 3 days ago NEW

Staff for the most part whether in the hotel, pool side and beach seemed frustrated. It was a general attitude most staff carried. Asking them for something was like we were bothering them despite tipping. The only staff that were enthusiastic or friendly were the restaurant hostesses, the beach club waiters and of course the staff trying to get you... More 

Review collected in partnership with Meliá Hotels International

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Senior Contributor
22 reviews 22 reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My 2 friends and I stayed here for a week in April for a girl’s get-away. We were looking for an all-inclusive resort for adults but not during spring break. We didn’t want to deal with drunken college kids. We did a TON of researched all the resorts in Cancun but had a specific budget we wanted to stay in.... More 

Was this review helpful? Yes 5
Bournemouth
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed here for two weeks in May 2014. We were very dubious due to the negative reviews but can honestly say it was a great holiday. We did incur a couple of annoying issues such as arriving after a very long flight and finding the check in staff were extremely rude and the hotel staff asking us to move... More 

Was this review helpful? Yes 1
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