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ME Cancun

#38 of 176 Hotels in Cancun
Certificate of Excellence
Hotel website
Boulevard Kukulkan, km. 12, Cancun 77500, Mexico
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ME Cancun
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ME Cancun
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3,942 reviews from our community

Traveler rating
    2,111
    937
    434
    229
    231
See reviews for
411
2,041
107
109
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (819)
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English first
  • All months
    (3942)
  • Mar-May only
    (1106)
  • Jun-Aug only
    (882)
  • Sep-Nov only
    (754)
  • Dec-Feb only
    (1200)
All months
1 review
1 of 5 stars Reviewed today NEW

I had the "complete me" and couldn't had food or drinks on demand. Considering that it was part of my package. Paid an extra 250 dls a night, and still could t have room service. And all rooms where filthy.

Was this review helpful? Yes
new york
1 review
5 of 5 stars Reviewed yesterday NEW

We decided to stay at Me after reading the other reviews, and we were not disappointed at all! Me was a great hotel and the all inclusive food was simply amazing! I have stayed at many all inclusive's in the Caribbean and I have to say ME has great food! I don't really recommend this hotel for families but there... More 

Was this review helpful? Yes 1
West Palm Beach, Florida
1 review
3 of 5 stars Reviewed 2 days ago NEW

Sort of outdated alot of up charges and not as nice as other hotels we have stayed at in Mexico. Walls of rooms were not effective at blocking out the noisy halls. All inclusive did not really include everything.

Review collected in partnership with Meliá Hotels International

Was this review helpful? Yes
Austin, Texas
1 review
5 of 5 stars Reviewed 3 days ago NEW

It was my first resort experience. Went for my sister's bachlorette party. I actually went earlier than the group, spending there solo for three days. As my friends and family were worried for me, I was not. And I did not have to worry. People were friendly and AMAZING. I felt safe and anything I needed help with, they responded... More 

Review collected in partnership with Meliá Hotels International

Was this review helpful? Yes
paolamelchor, Director de Relaciones con Clientes at ME Cancun, responded to this review

Dear Sisakoth C, Thank you very much for sharing your feedback with us. I am glad we were able to exceed your expectations and provide an unforgettable experience. It is always nice to read about such enjoyable times as the one you spent with us. We are glad you noticed and enjoyed our philosophy! As you mention, our decoration and... More 

1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

The all inclusive at the ME is how you do vacation. Laying out by the pool getting amazing friendly service from Alejandro Gonzalez, when I say good service I mean literally knowing what drink I want next and having it ready before I even need another, fixing your towels when you're in pool and all around being some of the... More 

Was this review helpful? Yes
paolamelchor, Director de Relaciones con Clientes at ME Cancun, responded to this review

Dear Chris T, I want to thank you so much for sharing your review with us and tons of other travelers. We are so happy to know your stay with us was exceptional. We really appreciate your kind comments; it’s always a pleasure to read such nice reviews of the time our guests spent with us. It will be my... More 

Lebanon, Pennsylvania
1 review
5 of 5 stars Reviewed 4 days ago NEW

I had such a fantastic time here, and I would recommend this resort to anyone. It's gorgeous, clean and the the service is very good. I just have to say though, the best service I had the whole time I was there was at the adult pool area. Fernando took care of my group while we were there, and he... More 

Was this review helpful? Yes
paolamelchor, Director de Relaciones con Clientes at ME Cancun, responded to this review

Dear Summer H, Thank you very much for your kind comments, it is a pleasure to know we were able to exceed your expectations and provide an unforgettable experience. I will make sure to congratulate Fernando in your behalf. We really look forward in hosting you again soon. Greetings! More 

Boston, Massachusetts
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Simply the best vacation ever. After reading reviews online, I was a little bit skeptical. I just hoped for a fun vacation. Everything was great. Check in was fast. Pools were great. Service was great. Food was great. Truly no complaints.

Review collected in partnership with Meliá Hotels International

Was this review helpful? Yes 1
paolamelchor, Director de Relaciones con Clientes at ME Cancun, responded to this review

Dear Veralucia S, We are proud to know we managed to exceed your expectations and we’re so glad you loved your stay with us. We’ll be more than happy to have you back and we will do our best to make your experience even more pleasant. Greetings! More 

Royal Oak, Michigan
1 review
5 of 5 stars Reviewed 4 days ago NEW

My husband and I just got back from our second trip to the ME. Although it was a quick trip this time, we can't say enough about the fabulous time we had while we were there! The hotel is beautiful, and the beach/pool areas are awesome. We have always upgraded our room to a LEVEL suite, which I recommend is... More 

Was this review helpful? Yes
paolamelchor, Director de Relaciones con Clientes at ME Cancun, responded to this review

Dear Amanda L, Thank you very much for taking the time to share your review with us and tons of other travelers. We are so proud to know we were able to exceed your expectations and provide you with an unforgettable experience. We’re so glad you loved your stay in our resort. We’ll be more than happy to have you... More 

San Antonio, Texas
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

Some of my concerns that I encountered with my experience were due to the overall service we received while we were their. The Room- was beautiful, and as I would hope as we paid a premium for a balcony. The technology (TV was older and the clock only accommodated an older model iphone 4 technology). The room however could hear... More 

Review collected in partnership with Meliá Hotels International

Was this review helpful? Yes 1
paolamelchor, Director de Relaciones con Clientes at ME Cancun, responded to this review

Dear Israel V, We offer our most sincere apology for that your time with us wasn’t as you expected. We always try to offer as much as we can to make our guest have an amazing experience. We would’ve been happy to offer you another room, farther from the club if you had reached us about the noise during your... More 

Pico Rivera, California
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

The hotel was a complete opposite of what I expected. Service is slow Sunday through Thursday. Once the weeked comes around, their service is a complete opposite. I assume it is because more people stay at this location on the weekend and the best staff is scheduled. Service should be consistent everyday of the week. Upon checking in, we were... More 

Was this review helpful? Yes 1
paolamelchor, Director de Relaciones con Clientes at ME Cancun, responded to this review

Dear Bernadette M, We truly thank you for sharing with us your feedback. We appreciate the time you took to share with us your valuable comments which help us identify any possible areas of improvement and act consequently to correct them. We are truly sorry to read your time with us wasn’t as you expected. Regarding your perception towards our... More 

Hotel Review Summarization

What travelers say

  • Room service(25)
  • Very nice(23)
  • Rose bar(21)
  • Adult pool(20)
  • Beach house(19)
  • Ocean views(19)
  • Breakfast buffet(18)
  • Bali bed(13)
  • Water Grill(13)
  • Lounge chair(6)
Questions? Get answers from hotel staff and past guests. Ask a question

3,304 photos of this hotel

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Dining (246)
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Room/suite (427)
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Family/play areas (9)
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Bathroom (64)
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Other (479)

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Amenities (62)
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Beach (27)
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Infinity Pool (26)
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Junior Suite Sunset View (86)
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Loft Suite (76)
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Passion Suite (42)
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Pool (28)
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Premium Ocean View (50)
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Restaurants and Bars (27)
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The Hotel (34)
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The Level Master Suite (101)

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Room/suite (10)
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Hotel & grounds (7)
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Other (13)
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