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ME Cancun

#36 of 178 Hotels in Cancun
Certificate of Excellence
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Boulevard Kukulkan, km. 12, Cancun 77500, Mexico
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ME Cancun
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ME Cancun
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4,045 reviews from our community

Traveler rating
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    235
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430
2,081
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110
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (836)
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    (1209)
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1 review
5 of 5 stars Reviewed today NEW

Our pleasant experience started at the "ME Plus" lounge with Gabrielle and Patricia checked in - in style!!!( Super nice, professional, and polite) Then it was the service at the "Beach Club" with our bed on the Beach in few days and then by the infinity pool the other days. Kudos to Brigham and his team for our daily reservations... More 

Was this review helpful? Yes
Garden Grove, California
1 review
5 of 5 stars Reviewed yesterday NEW

My Husband and I stayed at ME Cancun in April 2015. Best Place ever. The Staff ( Andres, Gabrielle, Monse, Brigham, Ely, Mauricio, Karla, Danny super nice people and very attentive. The food was good. The Hotel is beautiful. We will definetely go back to ME.

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1 review
5 of 5 stars Reviewed yesterday NEW

We celebrated our wedding anniversary at ME Cancun and loved the stay. The resort was very clean, beautiful views, great beach, fantastic amenities & great spa! We laid down on the beach a few days and had a waiter named, Nedell Cortes - he was by far the most attentive and greatest waiter we had all trip! He was always... More 

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Barnegat, New Jersey
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

I stayed at ME Cancun March 2013 for spring break...best stay ever!!! The staff was super attentive, the food was great, and the hotel is absolutely beautiful. The all-inclusive was definitely worth it. I would go back in a heart beat!! :)

Was this review helpful? Yes
paolamelchor, Director de Relaciones con Clientes at ME Cancun, responded to this review

Dear Sharon A, We are so proud to know we accomplished to exceed you expectations and provide an unforgettable experience. Thank you very much for taking the time to share this experience with tons of other travelers. We really appreciate your kind comments; it’s always a pleasure to read such nice reviews of the time our guests spent with us.... More 

Hudson Bay, Canada
1 review
3 of 5 stars Reviewed 3 days ago NEW

The hotel is in a great área for traveling to near by shops, the famous coco bongo's and other night life amenities The food was better then expected, rooms were clean and well taken care of thanks too my dear maria reyes. the swim up beach bar "service" was incredible. A big Thank You! to Benito and Osualdo for your... More 

Was this review helpful? Yes
paolamelchor, Director de Relaciones con Clientes at ME Cancun, responded to this review

Dear kyle p, Thank you so much for sharing your comments with us. We really appreciate the time you spent writing your review. We are glad to know your time with us was an amazing time worth to remember. We’re always happy to provide our guests the best experience we can. It will be my pleasure to share with Maria,... More 

New York City, New York
1 review
5 of 5 stars Reviewed 4 days ago NEW

I stayed with a friend at this resort for 4 days. The service and attention they give to customers was unlike any other. They are very accommodating and try their best to meet expectations. The rooms are amazing, very clean and modern. Pool and beach areas were amazing! The waiters on the beach are attentive and are fast with bringing... More 

Was this review helpful? Yes
paolamelchor, Director de Relaciones con Clientes at ME Cancun, responded to this review

Dear karissae913, We are happy to know we accomplished to exceed your expectation and we appreciate your kind comments, these kinds of feedback keeps us inspired in order to provide our guests the best experience we can. We are really looking forward to have you back and we’ll be ready to live with you another amazing experience. Greetings! More 

A TripAdvisor Member
3 of 5 stars Reviewed 4 days ago NEW

It was a quiet resort, the beach was very nice I thought the overall experience was good, would of like to have had a balcony to sit out of. I thought the price was very high for what we paid for $ $2500.00 CDN or $1955.00 USD.

Review collected in partnership with Meliá Hotels International

Was this review helpful? Yes
paolamelchor, Director de Relaciones con Clientes at ME Cancun, responded to this review

Dear Sir or Madame, We are pleased to know that our team managed to make your stay an unforgettable and wonderful experience, nothing makes us happier than to read such good comments, thank you for sharing them with us. Our main objective is to provide our guests with the best possible experience, both in service and in our gastronomy. We... More 

Washington DC, District of Columbia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Long story short: If you are here to relax and have some rest, do NOT book an ocean-view room on Thursday, Friday, Saturday nights. Overall, our stay was really great: Amazing food, very polite and competent employees, large and clean rooms, etc... However, be aware of one annoying thing: On Thursday, Friday and Saturday nights, the hotel organizes big parties... More 

Was this review helpful? Yes 1
paolamelchor, Director de Relaciones con Clientes at ME Cancun, responded to this review

Dear Arnaud C, Thank you very much for sharing your experience with us and tons of other travelers. I am glad we were able to meet your expectations and provide an unforgettable experience. It is always nice to read about the enjoyable times our guests spend with us. I am truly sorry about the noise details. I really hope you... More 

Brooklyn, New York
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The food options was so poor, also the quality of food was no good. You can't sign in before 3pm, they don't give you the possibility stay in room even 1 hour more after 12pm, when you supposed to sign out, you have to paid extra. In the evening, there is no shows, only disco, but music booming until 3am... More 

Review collected in partnership with Meliá Hotels International

Was this review helpful? Yes 2
paolamelchor, Director de Relaciones con Clientes at ME Cancun, responded to this review

Dear Svetlana F, First of all we would like to thank you for the time you spent writing this review, we truly appreciate your comments. We are sorry to read your experience with us wasn’t as expected. We have worked hard to create an atmosphere in which everyone feels comfortable and taken care of and we must have failed at... More 

Boston, Massachusetts
Contributor
13 reviews 13 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My stay here was all inclusive and, at the time, I believe a new service to the ME Cancun. But everything from my check-in to my check-out was wonderful and I experienced no problems with the all inclusive services. The food here is definitely on another level from other cancun resorts I've stayed in. It was easy to make dinner... More 

Was this review helpful? Yes 1
paolamelchor, Director de Relaciones con Clientes at ME Cancun, responded to this review

Dear G S, Thank you very much for allowing us to be part of such an unforgettable vacation. We are very happy to know we accomplished to exceed your expectations. Thank you very much for the time you spent writing this review in order to share it with tons of other travelers. We really appreciate all the kind comments. We... More 

Hotel Review Summarization

What travelers say

  • Room service(23)
  • Very nice(21)
  • Rose bar(19)
  • Adult pool(18)
  • Ocean views(18)
  • Breakfast buffet(17)
  • Beach house(17)
  • Water Grill(13)
  • Bali bed(11)
  • Lounge chair(6)
Questions? Get answers from hotel staff and past guests. Ask a question

3,333 photos of this hotel

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Pool/beach area (790)
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Hotel & grounds (510)
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Dining (247)
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Family/play areas (9)
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Bathroom (64)
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Expert photos: Taken by TripAdvisor travel experts

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Amenities (62)
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Beach (27)
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Infinity Pool (26)
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Junior Suite Sunset View (86)
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Loft Suite (76)
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Passion Suite (42)
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Pool (28)
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Premium Ocean View (50)
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Restaurants and Bars (27)
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The Hotel (34)
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The Level Master Suite (101)

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Room/suite (10)
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Hotel & grounds (7)
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Other (13)
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