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Great Parnassus Resort and Spa

3.5 of 5
Blvd. Kukulkan Km. 16.9 Lote 52-04 | Zona Hotelera, Cancun 77500, Mexico
Hotel amenities
Ranked #52 of 170 hotels in Cancun
3.5 of 5 stars 1611 Reviews
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1,611 reviews from our community

What travelers say about this hotel
  • Room service(75)
  • Kid Club(61)
  • Big Ben(55)
  • Entertainment staff(49)
  • Food court(47)
  • Very nice(46)
  • Pool area(40)
  • French restaurants(30)
  • King size bed(9)
  • Time share(8)
Traveler rating
    472
    511
    278
    174
    176
Only show reviews for Family (803) | Couples (490) | Business (14)
Date Rating
Cindy and Bob L
Hillsboro, Illinois
1 review
1 helpful vote
1 of 5 stars Reviewed January 15, 2012
1
person found this review helpful

We were not greeted upon arrival. Paid for a Deluxe ocean view, which we did not get. We complained, so they gave us a different room. Both rooms were OLD and had a stained up nasty futon in the room. We paid $150.00 to change Hotels. I sent a 2 page letter to Apple after we got home. They were... More

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marla r
winnipeg
2 reviews
4 of 5 stars Reviewed January 14, 2012

We went as a group of 7. We are all between the ages of 20-23. We arrived on Jan 5th and upon arrival it was a fast check in. We received our ocean suite as paid for, but with 2 double beds, even though we requested a king bed, but not the hotels fault as its just a request and... More

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F F
Hamilton, Canada
1 review
2 helpful votes
1 of 5 stars Reviewed January 13, 2012
2
people found this review helpful

Dec31, 2011-Jan7, 2012 Arrangements made by relative through time share for 5 rooms to accomodate 14 family members. Literally held hostage by hotel security on last day because of an error in paper work by front desk staff. We were the last family to leave on an evening flight on last day. My cousin who booked all rooms made final... More

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pkane73
Pewaukee, Wisconsin
Reviewer
3 reviews
11 helpful votes
4 of 5 stars Reviewed January 12, 2012
9
people found this review helpful

This was my second trip here. Our stay was Jan4-Jan11th. We had an upgrade in our room which was a nice surpise, it included a bottle of champange and a fruit basket, our room overlooked the lagoon which is great for viewing the sunsets. There is a very large beach here with room for everyone. Drink service on the beach... More

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varrint
ottawa
Reviewer
4 reviews
7 helpful votes
4 of 5 stars Reviewed January 12, 2012
5
people found this review helpful

Very good family resort. My 8 year spent the whole week in the kids club and loved it, he didnt want to leave it. The beach waves were really large but still fun to play in. My only complaint is that kids evening activities start at 9p.m which is rediculas should be started by 8 pm. The horrible lobby music... More

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tammyb
Owatonna, Minnesota
Senior Contributor
30 reviews
18 helpful votes
4 of 5 stars Reviewed January 11, 2012
5
people found this review helpful

We were sent there due to a over booking at the golden. So that being said I wasn't planning on a trip with any children around. We have our time share at a very children friendly resort and would take that one hands down to this one. Main reason is the size you could truely lose a child here. The... More

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Bethany K
Wilmington, Delaware
1 review
7 helpful votes
3 of 5 stars Reviewed January 10, 2012
7
people found this review helpful

We went in January with a 5, 7 and 9 year old. Weather was cool-ish for swimming, which was a little disapppointing. Our rooms were spacious but housekeeping failed to give us towels twice. We woke up daily at 7am to loud hallway music piped in from the hotel. The restaurants were very disappointing. We ate mostly at the buffet,... More

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DesiDon
Right
1 review
5 helpful votes
4 of 5 stars Reviewed January 8, 2012
5
people found this review helpful

I am not sure what the fuss is all about. We had a great time and the food was good as well. We were in an ocean front suite and the view was spectacular! ! One thing that stands out is cleanliness. There is staff scrubbing the whole hotels 24x7. We went at peak season when the resort was full... More

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bkb172691
Atlanta Area
Reviewer
5 reviews
27 helpful votes
4 of 5 stars Reviewed January 6, 2012
19
people found this review helpful

We stayed here for 3 nights mid Dec 2011. Our son (11yrs) enjoyed the waterpark even though it's small. The orange area that shows the 2 slides coming out is for children 48" or taller. There are only 2 slides there and then the other side (separated by a wall and accessible through the children's club) with the pirate ship... More

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tracy r
Limestone, Maine
2 reviews
6 helpful votes
4 of 5 stars Reviewed January 4, 2012
6
people found this review helpful

My husband and I stayed here in Feb 2009. We soon will be leaving for another vacation to the Great Parnusses. After reading all the reviews it sounds as if this place has changed a lot. In Feb of 2009 we had a wondeful time even after we read all the negative reviews, the food was so so but we... More

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Great Parnassus Resort and Spa Also Known As

  • Great Parnassus
  • Great Parnassus Resort
  • Great Parnassus Cancun
  • Great Parnassus Resort Spa
  • Great Parnassus Resort & Spa
  • Great Parnassus Resort Cancun
  • Great Parnassus Hotel
  • Great Parnassus Resort Spa Cancun
  • Parnassus Cancun
Address: Blvd. Kukulkan Km. 16.9 Lote 52-04 | Zona Hotelera, Cancun 77500, Mexico

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