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Great Parnassus Resort and Spa

3.5 of 5
Blvd. Kukulkan Km. 16.9 Lote 52-04 | Zona Hotelera, Cancun 77500, Mexico
Hotel amenities
Ranked #52 of 170 hotels in Cancun
3.5 of 5 stars 1611 Reviews
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1,611 reviews from our community

What travelers say about this hotel
  • Room service(75)
  • Kid Club(61)
  • Big Ben(55)
  • Entertainment staff(49)
  • Food court(47)
  • Very nice(46)
  • Pool area(40)
  • French restaurants(30)
  • King size bed(9)
  • Time share(8)
Traveler rating
    472
    511
    278
    174
    176
Only show reviews for Family (803) | Couples (490) | Business (14)
Date Rating
cf_travellers
Canada
Contributor
16 reviews
14 helpful votes
2 of 5 stars Reviewed January 28, 2012
3
people found this review helpful

I traveled with my husband, a friend and her two boys. My first experience of the Great Parnassus was standing in line waiting to get my room keys after 1:00 p.m. I was speaking to this woman who came to the resort the night before at 9:00 p.m., she went to check in and the resort did not have a... More

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TRICKED90
Ottawa, Canada
2 reviews
10 helpful votes
3 of 5 stars Reviewed January 27, 2012
7
people found this review helpful

We were at the Great Parnassus again in January- this is our 3rd year we have 3 kids and it is great for the kids- the kids clud staff is great. The rooms are okay.. the beds are terrible, like sleeping on wood but the family rooms have a decent lay-out to accomodate families with the bunk beds. The food... More

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tripper0567
Mitchell, South Dakota
Contributor
11 reviews
57 helpful votes
2 of 5 stars Reviewed January 27, 2012
2
people found this review helpful

My wife and I just returned for our annual warm vacation. We’ve been to Cancun many times in the past and decided to stay at the Great Parnassus due to the price. Initially, we wanted to stay at the Golden Parnassus but it was booked so we had to settle for the Great. We arrived before noon which is well... More

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DeDe77777
Louisville, Kentucky
1 review
1 helpful vote
1 of 5 stars Reviewed January 26, 2012
1
person found this review helpful

The Great Parnassus looks like it is about ready to crumble. The walls leak in many areas. The ceilings are all patched. The mattresses are beyond old. The rooms are sparse. The towels are frayed and stained and you only get those if you beg. The Michael Jackson show could have been OK except there was no air conditioning and... More

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Laurie-Anne C
Repentigny, Canada
2 reviews
2 helpful votes
2 of 5 stars Reviewed January 25, 2012
1
person found this review helpful

Clean rooms, curtious staff, nice beach, enough outdoor chairs for everyone, the pool is clean and nice. OK that takes care of the positive comments. The hole hotel is very noisy as it is very echo everywhere you go. The buffet area is so echo you feel like your in a cafeteria. The food was bad and had no variety.... More

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Canada1977
1 review
3 helpful votes
1 of 5 stars Reviewed January 24, 2012
3
people found this review helpful

This hotel is nothing but a bait and switch. If you want substandard food, sole fish pawned off as lobster tail, watered down drinks, a clean room, towels and toilet paper in your room, a showhead in your shower, a bar fridge that works, cold hot tubs and a closed swim up bar...then go here!! Oh wait...you'll only get that... More

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travelchick42
Chicago, Illinois
2 reviews
1 helpful vote
3 of 5 stars Reviewed January 24, 2012
1
person found this review helpful

1/ 24/2012 ....Just returned from Great Parnassus.... have been to Cancun 7 or 8 times now. Pro's and Con's. First Pro's... Very younger kid friendly. My 13yr old was too old for many activities. The Michael Jackson show was fabulous. The Portifino Italian restaurant was very good. The Magnus buffet was not so great except the pasta station. The Spa... More

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Francis B
Donnacona, Canada
1 review
2 helpful votes
2 of 5 stars Reviewed January 24, 2012
2
people found this review helpful

This is not a first trip review but its the first time of I made review because I was very disapointed about this hotel and the Flight compagny Sunwing. We made about 2-3 trip by years and never got lot of problem like that. We stay at the hotel from dec 17 to dec 24 2011 with Sunwing Flight. To... More

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angele l
Hagar, Canada
1 review
8 helpful votes
4 of 5 stars Reviewed January 23, 2012
8
people found this review helpful

I want to get the negative out first, you'll see the positive outshines the icky stuff. First thing, when we arrived, they had overbooked and had no room for the 20+ couples and families arriving that night. It took 6 angry men and women demanding to speak to the manager (at 1am) to finally get help -> we ended up... More

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kimrich1
Mississauga, Canada
2 reviews
7 helpful votes
4 of 5 stars Reviewed January 22, 2012
5
people found this review helpful

booked for 4 in decemeber and our trip was for Jan. 13 -20. Flight was smooth. Arrived at hotel @ 10 pm and told no rooms available, but would set us up at the flamingo for a night. not acceptable to us and we sat in lobby for 4 hours until manager arrived. was finally sent to Grand caribe real... More

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Great Parnassus Resort and Spa Also Known As

  • Great Parnassus
  • Great Parnassus Resort
  • Great Parnassus Cancun
  • Great Parnassus Resort Spa
  • Great Parnassus Resort & Spa
  • Great Parnassus Resort Cancun
  • Great Parnassus Hotel
  • Great Parnassus Resort Spa Cancun
  • Parnassus Cancun
Address: Blvd. Kukulkan Km. 16.9 Lote 52-04 | Zona Hotelera, Cancun 77500, Mexico

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