We stayed at the Great Parnassus with our kids aged 4 & 9 from January 26th to February 2nd. Overall I gave this hotel a very good rating, but there were a few things that will make me choose a different resort next time. First the pros: Check in and check out were a breeze. Staff were always very friendly... More

Im not a complainer!!! Ive been to Mexico several times! Always had a fantastic time!!! Lets just say, waited on room for hours, saw cock roaches by buffet, floor flooded, power was out for hours!!! NO water in rooms, had to ask for a key for the safe, then go get it yourself. After all this.....well the Spa was over... More

Our family traveled in mid January 2012, Saturday to Saturday. The check in and out process took entirely too long. The wait in the lobby to get our room was horrible! After getting throught the check-in process, they swarmed on us to sign up for the "presentation" the next morning to see what ownership packages they had to offer. We... More

Stayed here in june 2010, 2011 and just booked for my 3rd stay, great family resort if your looking for fun for the kids this is the place. Breakfast at magnus was awesome, french toast, omlets, fruit smoothies etc. Big Bens steaks was very good, don't miss the mexican resturant by the kids slides great place to eat. Kids club... More

We arrived in Cancun to stay 4 nights at the Great Parnassus. I have personally been to Cancun and the Riviera Maya at least 25+ times usually traveling with my husband. This time I traveled for a quick girl's long weekend. Like so many others, I read all of the horrific reviews before I left and too, was freaking out.... More

Our second time in two years staying at this resort and we'll make a third attempt next year. If your a family with kids make this resort your only destination. All the staff are fabulous. As long as the weather is sunny which in two years now we been lucky, then you'll have a great time here. Really. More

Went for a family vacation, and we enjoyed ourselves for the most part. While we were at the resort, a floor flooded, the power went out (for hours), we had things stolen from our room, there was only transportation from the airport to the resort and then back to the airport, we got sick from the food one day, we... More

We went to the great Parnassus from Jan 20-27, 2012. I just read the 10 most recent reviews written while I was away and am convinced they stayed in a totally different hotel than we did. I have only 2 complaints, which are probably the most minor things about the vacation. First, the fridge in our room was empty. At... More

We just got back. We took our three kids (3,6,8) and had a really nice time. It is not a super fancy luxury hotel but it was nice and our room was clean. The buffet gets old quick but the restaurants and outdor grill were good. No Mexican restaurant, which was kind of strange. Take your own cup for drinks-their's... More