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Great Parnassus Resort and Spa

3.5 of 5
Blvd. Kukulkan Km. 16.9 Lote 52-04 | Zona Hotelera, Cancun 77500, Mexico
Hotel amenities
Ranked #52 of 170 hotels in Cancun
3.5 of 5 stars 1612 Reviews
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1,612 reviews from our community

What travelers say about this hotel
  • Room service(75)
  • Kid Club(61)
  • Big Ben(55)
  • Entertainment staff(49)
  • Food court(47)
  • Very nice(46)
  • Pool area(40)
  • French restaurants(30)
  • King size bed(9)
  • Time share(8)
Traveler rating
    472
    511
    279
    174
    176
Only show reviews for Family (804) | Couples (490) | Business (14)
Date Rating
Mike S
Seattle, Washington
1 review
6 helpful votes
4 of 5 stars Reviewed February 6, 2012
6
people found this review helpful

This review is specifically about the 3 awesome things about this hotel; room service, kids club and the food of the French restaurant. (for the ugly stuff just read the non-favorable reviews...) Room Service Simply put, the room service we got in this hotel made our vacations even more amazing. I highly recommend Jacobo Cohuo for an excellent room service... More

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peter e
Manchester, United Kingdom
1 review
1 helpful vote
1 of 5 stars Reviewed February 5, 2012
1
person found this review helpful

From the very first day when they just fobbed us off into a much inferior room to the one i had paid for.The service from the desk and guest services was very poor.The power failed on the second night hotel plunged into darkness no backup generator and no emergency lighting Third night i was woken from my sleep at 11.45pm... More

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gemma h
London, United Kingdom
1 review
1 helpful vote
3 of 5 stars Reviewed February 4, 2012
1
person found this review helpful

hotel was good very clean, rooms were spotless, food not good at all was very sick for a week through our holiday so if ure fussy to eat bewere !!! More

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Cal Y
Philadelphia, Pennsylvania
1 review
2 helpful votes
2 of 5 stars Reviewed February 4, 2012
2
people found this review helpful

Positive.... Beautiful beach, very clean maid service, loved the firm bed, pleasant staff, amazing kids staff, beautiful open air lobby, drinks were yummy, didn't have a problem finding chairs at the pool or beach even though we didn't go down at the crack of dawn Negative ahh where do I start? ..... Friend had money stole out of room so... More

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jung97
Illinois
1 review
5 helpful votes
4 of 5 stars Reviewed February 4, 2012
5
people found this review helpful

Just returned from a six night stay with a group of ten people. The whole time we were there we were trying to figure out why we had read so many negative reviews. We had a great experience and would definitely go back. The hotel is very impressive from the moment you walk in. Check in and out went very... More

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casey b
Southampton, United Kingdom
Reviewer
4 reviews
4 helpful votes
3 of 5 stars Reviewed February 4, 2012
2
people found this review helpful

Great Hotel for families. we were at posh hotel for one week and then came here for one week to meet up with our extended family and our young nephew and niece. This hotel is designed around families and kids. If you as an adult want quiet goto an adult only hotel. staff--the enthusiasm of the staff is brilliant. give... More

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Leanne M
birmingham
2 reviews
1 helpful vote
1 of 5 stars Reviewed February 4, 2012
1
person found this review helpful

Me and my boyfriend stayed here for two weeks in September 2011. Worst holiday i have ever had the misfortune to experience! I suffered 9 days of our holiday confined to out hotel room with severe food poisoning. As we only ate in the hotel there is no where else i could have caught this from, the chicken from the... More

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kenWirralEngland
wirral england
1 review
1 helpful vote
5 of 5 stars Reviewed February 4, 2012
1
person found this review helpful

We stayed here 16th Jan - 31st, " adults and a 17 year old and similar dates the previous year. Quick check in and straight to the lift and off to room 410 - 10 miniutes later back at reception for a room change, 2 days later we moved. The problem was the hotel ventilation system (permenant fixture) and the... More

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rsimmons4dwi
Maryland
1 review
2 helpful votes
3 of 5 stars Reviewed February 3, 2012
2
people found this review helpful

Good. We arrived on Wednesday at about noon. The front desk personnel was fast and friendly, quickly having us off to a room. The room is playing and has promised except for the television was supposed to be in children's area, which no longer existed. Each room has a perfect view of the ocean. Power was equipped the ceiling fan... More

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lmsaks
pa
2 reviews
1 helpful vote
3 of 5 stars Reviewed February 3, 2012
1
person found this review helpful

Jan 25 2012 to feb 1 2012 My husband and i got bumped to the great from the golden(adults only) ,so they upgraded us to a "better room" with a jacuzzi that didnt ever fill. and i think it was 2 double beds if not it was a small queens The adult indoor hot tub never got warm, the mens... More

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Great Parnassus Resort and Spa Also Known As

  • Great Parnassus
  • Great Parnassus Resort
  • Great Parnassus Cancun
  • Great Parnassus Resort Spa
  • Great Parnassus Resort & Spa
  • Great Parnassus Resort Cancun
  • Great Parnassus Hotel
  • Great Parnassus Resort Spa Cancun
  • Parnassus Cancun
Address: Blvd. Kukulkan Km. 16.9 Lote 52-04 | Zona Hotelera, Cancun 77500, Mexico

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