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All 172 Cancun hotels

Great Parnassus Resort and Spa

3.5 of 5 Resort (All-Inclusive)   |   Blvd. Kukulkan Km. 16.9 Lote 52-04 | Zona Hotelera, Cancun 77500, Mexico
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64%
Ranked #73 of 172 hotels in Cancun
A recent review
5 of 5 stars reviewed yesterday
Melisa0131
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2,971 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (474)
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English first
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

Like any place, you are going to find your issues, but ultimately, this place was a great place to spend 8 days! Entertainment: If you are travelling with children... this is the place for you. They cater to adults and children very well. I brought an 11 year old and a 13 year old and we all had an amazing... More

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Hurst, Texas
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

We stayed at the Great Parnassus for 6 days on our family vacation. We had 23 people in the group. On arrival checkin was simple, we did have problems with some of our rooms but the front desk staff were great in helping us move to other rooms. Hotel does need some renovation as the rooms are starting to look... More

Was this review helpful? Yes 1
Irving, Texas
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Recently vacationed at Great Parnassus to celebrate my daughter's graduation and 18th birthday. I really enjoyed my stay. The room was well maintained by the cleaning crew, the entertainment was great and the entertainment staff were delightful. Lidia and Raphael were exceptional great. The food was the bad, for me. The buffet was not good at all, so we were... More

Was this review helpful? Yes 2
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is very grand looking and the lobby is impressive. The staff is hit and miss for good customer service. Most of them are nice, but a few are not as nice. They are not rude or anything, just don't smile much. It seems they are overworked though, that might be the issue. I noticed employees that were working... More

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Birmingham, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We returned from Mexico last week and struggle to understand all of the negativity about this hotel. Upon arrival the bell boys took our baggage so that we could check in. Check in was quick and efficient, we then had our bags taken up to our room both members of staff were friendly and helpful. The only issue we really... More

Was this review helpful? Yes 2
Nashville,TN
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

So I will preface this review with the fact that I have traveled to Mexico several different times and this is by far my families worst experience. First off we had to change rooms 2 times because the lack of air conditioning, we ended up paying to upgrade to an ocean front suite but this rooms air conditioning was no... More

Was this review helpful? Yes 1
Dumfries, United Kingdom
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I have just returned from this resort. Check-in seamed to take a long time then when we got to our room it was a double and not a twin as booked. We were told that the hotel was full and no other rooms were available by Eber, the Duty Manager. We were reluctantly eventually told that if we waited another... More

Was this review helpful? Yes 2
PA
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We just returned to the US from Great Parnassus! We absolutely LOVED everything about this resort. From the check in to the checkout staff were courteous, professional and friendly. This hotel is well decorated and cleaning crew does and amazing job. The food was delicious and you do not need to make reservations to eat at the specialty restaurants which... More

Was this review helpful? Yes 2
Atlanta, Georgia
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We stayed last week at the Great Parnassus Resort. The hotel is older (needs basic repairs) but clean. We had an issue in our room and they moved us as quickly as possible. The food was good - lots of different restaurants. The entertainment staff was Awesome! Lots of fun poolside - they knew my kids and would talk to... More

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Carlisle
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Me and my boyfriend (both mid 20's) returned back from our 2 week holiday in this hotel and we can honestly say that we cannot fault it! We read reviews prior to our departure and was a bit iffy about what it would be like but if you are not a nit picker at absolutely everything it is a brilliant... More

Was this review helpful? Yes 4
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Hotel Summarization (Beta)

What travelers say

  • Room service(34)
  • Big Ben(32)
  • Entertainment staff(26)
  • Very good(25)
  • Pool area(22)
  • Kid Club(22)
  • Food court(12)
  • Bunk bed(8)
  • Sister hotel(8)
  • French restaurants(7)

Additional Information about Great Parnassus Resort and Spa

Address: Blvd. Kukulkan Km. 16.9 Lote 52-04 | Zona Hotelera, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Great Parnassus Resort and Spa 3.5*
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Also Known As:
Great Parnassus Hotel Cancun
Great Parnassus Resort Cancun
Great Parnassus Resort Spa Cancun
Parnassus Cancun

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#45 Top resorts Hotel in Cancun #53 Romantic Hotel in Cancun #57 On the Beach Hotel in Cancun #73 Business Hotel in Cancun
Hotel Class
Number of rooms
500

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