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All 175 Cancun hotels

Great Parnassus Resort and Spa

3.5 of 5 Resort (All-Inclusive)   |   Blvd. Kukulkan Km. 16.9 Lote 52-04 | Zona Hotelera, Cancun 77500, Mexico
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Great Parnassus Resort and Spa
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64%
Ranked #73 of 175 hotels in Cancun
A recent review
5 of 5 stars reviewed 2 days ago
Anasuyatrip Detroit, Michigan
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2,821 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (442)
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English first
Detroit, Michigan
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was my first trip to cancun and we absolutely loved it...my five years old daughter enjoyed like anything ...perfect for families with kids in budget,waterpark ,seaside,beach,pools...everything was awesome..kid friendly ,clean,safe...they gave us free upgrade to family room upon check in..that was sweet of them, room was really big with a big balcony n spectacular view..my daughter loved bunk beds... More

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Moseley, Virginia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

As another reviewer stated, I can't believe when I see some of the negative comments on here. We just returned home from our visit to Parnassus yesterday and we have had an amazing time. We wanted to find a resort that would appeal to our 3 children and thats exactly what we found!! There was an endless amount of activities... More

Was this review helpful? Yes 2
Bayou Vista Texas
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Okay so we travel to Cancun and Cozumel MANY times per year and have been more than 60 times since 2004 so I see when things are going down hill and this resort is doing just that. It is only about 6 years old give or take a year and already it is falling apart and looks very dated to... More

Was this review helpful? Yes 4
Parnassus2011, Chief Concierge at Great Parnassus Resort and Spa, responded to this review

Dear Guest, Thank you for staying once again at the Great Parnassus Resort & Spa, it has been a pleasure welcome you on five occasions before. We are sorry to know that during this stay we could not live up to your expectations, here at the Great Parnassus we work hard every day to continuously improve our service and quality,... More

Houston, Texas
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My boyfriend and I came here for a quick Valentine weekend get away. We stayed in one of the suites facing the ocean with the Jacuzzi on the balcony. The room was awesome!!!! I don't know how much I would have liked the hotel/cancun if we had been on a longer vacation, but given the short nature of our trip,... More

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Parnassus2011, Chief Concierge at Great Parnassus Resort and Spa, responded to this review

Dear guest, Thank you for choosing the Great Parnassus Resort & Spa to spend a romantic Valentine’s weekend, definitely our Ocean Suite was the perfect choice for this date, the breathtaking view of the Caribbean and the Jacuzzi on your terrace make the experience extra special. We appreciate your comments and feedback regarding to our culinary offerings, beverage and service,... More

Appleton, Wisconsin
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I returned last week from a 6 night stay at the Great Parnassus. There was good, and there was bad...as there is with almost any vacation. The good: The staff is extremely friendly, attentive and helpful. Guillermo in the Bar Atlantis is fantastic. Laura at Kilamanjaro always has a smile on her face. The theme restaurants are very good and... More

Was this review helpful? Yes 3
Austin, Texas
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

I wrote a review about a month ago about our horrible experience here. I booked with expedia which is a whole other issue but when this shady establishment was asked to provide a refund they lied and said they had no evidence that we complained even though I had called and complained multiple times 3 of my complaints were in... More

Was this review helpful? Yes 1
Huntsville, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Spent a week at Great Parnassus with 4 adults and 4 boys (ages 7-14). We all had a great trip. Staff in restaurants, bars, entertainment, cleaning all work really hard. Beach was beautiful, our room was spacious with a nice view and there was always lots to do. Downside: Beware of those who sell off - property excursions as will... More

Was this review helpful? Yes 1
Butler, Pennsylvania
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We only stayed 2 nights at the Great Parnassus, but we had a great time here. The beach is beautiful, and we never had trouble getting chairs. The hotel is very nice inside, and we were on the 11th floor and the view was beautiful. Benjamin at Le Maison De Michelle was an excellent waiter !!!! I wish I would... More

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Highworth, United Kingdom
Contributor
11 reviews 11 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

The first impressions should be good right? Hotel looks great, getting a bit tired, but pretty well maintained. Reception staff however were unhelpful and surly. Other staff in the hotel were fantastic, really work hard and always polite. The food was good, especially in the themed restaurants only tried a few as reception forgot (?) to tell us we could... More

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Parnassus2011, Chief Concierge at Great Parnassus Resort and Spa, responded to this review

Dear guest, Thank you for choosing the Great Parnassus Resort & Spa to spend your vacation in Cancun. We also believe that first impressions do count, so we apologize if you didn’t feel a warm welcome, however, we are glad to know that with a good service that first impression turned into a pleasant experience. Your comments and suggestions are... More

Oxford, United Kingdom
2 reviews
4 of 5 stars Reviewed 1 week ago

Great Parnassus has some of the hardest working staff, trying to make the best experience for the guests. Reynaldo Chi Kuyoc at the pool and Lucio at Magnus always have a smile on their face and go the extra mile. The management however were extremely unhelpful when the air conditioning in our ocean front suite didn't work from Monday to... More

Was this review helpful? Yes
Parnassus2011, Chief Concierge at Great Parnassus Resort and Spa, responded to this review

Dear guest, First of all, I would like to thank you for staying at the Great Parnassus Resort & Spa, we also appreciate the time you take to share with us your experience. Great Parnassus is distinguished for having an exceptional staff that is eager to serve you throughout your stay. Most of our guests find very pleasant our service,... More

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Hotel Summarization (Beta)

What travelers say

  • Room service(34)
  • Big Ben(32)
  • Entertainment staff(26)
  • Very good(25)
  • Pool area(22)
  • Kid Club(22)
  • Food court(12)
  • Bunk bed(8)
  • Sister hotel(8)
  • French restaurants(7)

Additional Information about Great Parnassus Resort and Spa

Address: Blvd. Kukulkan Km. 16.9 Lote 52-04 | Zona Hotelera, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#47 Romantic Hotel in Cancun
#49 Top resorts Hotel in Cancun
#57 Family Hotel in Cancun
#59 On the Beach Hotel in Cancun
#73 Business Hotel in Cancun
#73 Spa Hotel in Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Great Parnassus Resort and Spa 3.5*
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Also Known As:
Great Parnassus Hotel Cancun
Great Parnassus
Great Parnassus Resort
Great Parnassus Cancun
Great Parnassus Resort Spa
Great Parnassus Resort & Spa
Great Parnassus Resort Cancun
Great Parnassus Hotel
Great Parnassus Resort Spa Cancun
Parnassus Cancun

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