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Great Parnassus Resort and Spa

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Blvd. Kukulkan Km. 16.9 Lote 52-04 | Zona Hotelera, Cancun 77500, Mexico
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1 room 1 adult
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Great Parnassus Resort and Spa
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4,152 Reviews from our TripAdvisor Community

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Hastings, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

I had high expectations when I booked this hotel but was bitterly disappointed during my stay. I never realised how engulfed the hotel would be with kids. The layout of the hotel does not compliment the climate, apart from the pool bar everything is inside so you cannot enjoy the evening warmth like most hotels in the area. Food should... More 

Helpful?
Thank Lesgolding2014
Santiago, Chile
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed yesterday NEW via mobile

Not worth your time nor your money!! We were a group of 8 (4 kids) and thought it would be perfect. Don't trust the pictures! Reality has nothing to do with what you see online!! Few examples: - it's like sleeping in a mall - awful noise in the rooms - cockroaches in the rooms - funghi in the bathrooms... More 

Helpful?
2 Thank Deb_ergas

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Sudbury, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I read many reviews of this hotel before we arrived (2 adults and 1 teenager) and so I was not expecting too much. We were pleasantly surprised by the size of our room-the family room with bunk beds. The housekeeping was great and they supplied us with water everyday (at no extra charge). The noises from the hallway and other... More 

Helpful?
3 Thank 437juanita
Hastings
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Our family had a great time here. The room wasn't a 5 star but it was pretty nice! The hotel staff worked hard to keep things clean as it rained lots while we were there sp they were busy busy mopping water inside and out. The water never interfered with anything though other then it was to cold outside to... More 

Helpful?
4 Thank Jennifer A
Edmonton, Canada
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

My family and I had a great time at this resort. The kids pool was a blast with a lot of water slides and even a couple for the adults. The only downside is that it is at the opposite end of the resort from the main pool and beach. The kids club is also at the kids pool so... More 

Helpful?
2 Thank Curtis T
Mount Maunganui, New Zealand
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is a great choice despite being a bit tired the staff make the most of the place. it is clean, big and everything you need. The food covers everything you could want and i am a very good cook and demand decent food. i found everything i could want including soaked bircher muesli!! the alcohol was a different story.... More 

Helpful?
1 Thank Suzanne G
Quebec, Canada
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We went there with the kids. Posted this comment on the wrong hotel >.< So there goes: This hotel is all about the staff!!! They make this place A1! Alberto Gonzalez Vidal, the bellboy was a GREAT help! I had a emergency issue and he went out of is way to help me! I mean, he REALLY saved me >.<... More 

Helpful?
4 Thank Patrick F
newyork
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I'm going to make this review rather short and to the point. If not for the snow storm we had left behind in New York this review would be awful. My girlfriend and I had a budget plan in mind when we booked this that was blown out when we realized the all inclusive food outside of breakfast was inedible.... More 

Helpful?
4 Thank divergrl13
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My husband and two kids, 10 & 7, are just returning. This is our 4th return trip in 5 years. With bartenders like Sebastian Ucanchan and his sidekick Amelio, we feel right at home. Sebastian remembered us from last year and we REALLY missed him at the pool bar this year. In the dining room, look for Wilberto and Joel.... More 

Helpful?
2 Thank Leslie N
MA
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

They charge for drinking water so apparently it's not all inclusive.. So far this resort is below expectations... Will post a full review later... The staff at water park aren't very safety conscious... We waited almost two hours for lunch today while 10 staff took care of a tour company that were reviewing the resort... They became very helpful when... More 

Helpful?
4 Thank travellingsoon1966
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