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All 174 Cancun hotels

Great Parnassus Resort and Spa

3.5 of 5 Resort (All-Inclusive)   |   Blvd. Kukulkan Km. 16.9 Lote 52-04 | Zona Hotelera, Cancun 77500, Mexico
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Ranked #70 of 174 Hotels in Cancun
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3,076 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Montana
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

We just got back from a week stay at the Parnassus with our 3 children and my husband's family. We had an amazing visit. The best bartender far and away is Fernando at the Lobby Bar. Always friendly and took care of everyone. The accommodations at this hotel are pleasant. The rooms are always clean and the staff makes sure... More

Was this review helpful? Yes 2
Lincoln, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Myself, my partner, sister and father recently stayed 2 weeks at the great parnassus. We had the best time! Check in was fast and easy, we were offered a free upgrade to a room with a jacuzzi. The room itself was clean, spacious and nicely decorated. Air con was fab and a god send, bed was firm but comfortable. There... More

Was this review helpful? Yes 5
Mackay, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Just stayed here for 5 days and was absolutely amazing!! It was off season admittedly so was pretty quiet and fairly cheap for an "all inclusive" place of this size and this many features. Loads of restaurants and bars, both kid friendly and adult only if you wish. Only negative is no wifi included, and is RIDICULOUSLY expensive to buy... More

Was this review helpful? Yes 1
Parnassus2011, Chief Concierge at Great Parnassus Resort and Spa, responded to this review

Dear Graham1409, Thank you for choosing the Great Parnassus Resort & Spa, we are so glad to know that you have truly enjoyed of an awesome stay with us. Our Resort features 10 bars and 11 restaurants for your enjoyment, evening entertainment and themed nights and non motorized water sports, the whole package in a friendly and family atmosphere in... More

London, England, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

hi my name is loretta and i have just returned from cancun mexico, I must say what a fantastic holiday we had, Staff very friendly and will bend over backwards to please you, Beatritz Freddy and Alex at the Sactorum vip area were first class, entertainment great from 10am till 5pm Big thankyou to Edgar and Ross well done boys,... More

Was this review helpful? Yes 5
Parnassus2011, Chief Concierge at Great Parnassus Resort and Spa, responded to this review

Dear Loretta L, Thank you for your preference by selecting the Great Parnassus Resort & Spa, we appreciate you to share with us your experience in the Resort. It is a pleasure learn that you truly enjoyed of the different gastronomical options that we offer, especially Big Ben, a delightful Steak House in a casual atmosphere. We hope to have... More

Atlanta, Georgia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is great for families and kids, hence bunk buds being available in some rooms, and why we chose this resort. There was an adult only pool and area, but we never visited it. The guests were a great mix of Europeans, Canadians, Americans, and Mexicans, with plenty of kids for ours to play with. The staff were extremely... More

Was this review helpful? Yes 2
Parnassus2011, Chief Concierge at Great Parnassus Resort and Spa, responded to this review

Dear Andrew S, Thank you for choosing the Great Parnassus Resort & Spa to spend your family vacation. We are so glad to know that the Resort lived up to your expectations. All of our guests traveling with kids find our family rooms with bunk beds very convenient to have a comfortable space to rest during vacation. Do not hesitate... More

Halifax, England, United Kingdom
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the hotel for our honeymoon and had a fantastic time the staff could not do enough for you we met a brilliant barman called matildi he worked in the adults only bar but then got moved to a different one so we went to the bar he was moved to but it wasn't the same he should... More

Was this review helpful? Yes 3
Parnassus2011, Chief Concierge at Great Parnassus Resort and Spa, responded to this review

Dear Janice C, First of all, I would like to thank you for choosing the Great Parnassus Resort & Spa to spend your honeymoon. We are so glad to know that you had a fantastic stay taking advantage of our Adults Only area enjoying especially the service from one of our staff members. Your feedback is greatly appreciated, we will... More

Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Went here for two weeks on holiday with my parents and my 18 year old sister. Check in was slightly confusing because my parents booked a king room and ended up with a twin. (We had also been travelling for around 16 hours at that time) They had however put us on the 9th floor which was pretty perfect and... More

Was this review helpful? Yes 9
Parnassus2011, Chief Concierge at Great Parnassus Resort and Spa, responded to this review

Dear Natalie Claire24, Thank you for choosing the Great Parnassus Resort & Spa to spend your family vacation, we are so glad to know that you truly enjoyed your stay not only at the Resort but getting to know the city and different activities that Cancun has to offer. For adults traveling without children we have exclusive areas for adults... More

Reno, Nevada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We stayed at the Great Parnassus in September of 2014 and had a great and most pleasurable stay! My wife, myself and my 4 year old daughter were treated like royalty! We are a family who live in the U.S. and realize how important it is that your staff put on a smile and at least say hello and make... More

Was this review helpful? Yes 1
Parnassus2011, Chief Concierge at Great Parnassus Resort and Spa, responded to this review

Dear Nelson P, On behalf of all the staff of the Great Parnassus Resort & Spa, I would like to thank for your preference choosing our Resort to spend your family vacation in Cancun. Here at the Great Parnassus our guests are our royalty, we are so pleased to know that you truly enjoyed your stay especially due to the... More

Macclesfield, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

With my fiancé I had possibly the worst holiday ever whilst staying at this hotel. Firstly we paid for a deluxe ocean view; our room was looking out to some gas pipes. We also paid for a hot tub on the balcony, we had a shower instead. When complaining to the hotel manager he fobbed us off to Thomas Cook.... More

Was this review helpful? Yes 2
Parnassus2011, Chief Concierge at Great Parnassus Resort and Spa, responded to this review

Dear Dreiter1702, We are sorry to know that your vacation with your fiancé turned into the worst vacation experience, I can assure you that this is not our goal but the contrary, we try to make our guests have a pleasant and enjoyable experience. According to our room categories, the Deluxe room does not have a balcony, this is a... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

We spent 2 weeks at this resort with our 3 year old kids, we were very disappointed as this is not at all a 5 stars hotel, its more a 3.5 or 4. The room was very small and noisy, the shower and bath tub were disgusting dirty we brought up this to the manager but nothing change much. The... More

Was this review helpful? Yes 1
Parnassus2011, Chief Concierge at Great Parnassus Resort and Spa, responded to this review

Dear Marcela-MTL, Thank you for staying at the Great Parnassus Resort & Spa, we are sorry to learn that your experience could not live up to your expectations, we deeply apologize for the inconveniences you faced during your stay, your feedback is very valuable and we will work on the opportunity areas you show. We appreciate your good comments for... More

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Hotel Summarization (Beta)

What travelers say

  • Room service(34)
  • Big Ben(32)
  • Entertainment staff(26)
  • Very good(25)
  • Kid Club(22)
  • Pool area(22)
  • Food court(12)
  • Bunk bed(8)
  • Sister hotel(8)
  • Water park(7)

Additional Information about Great Parnassus Resort and Spa

Address: Blvd. Kukulkan Km. 16.9 Lote 52-04 | Zona Hotelera, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Great Parnassus Resort and Spa 3.5*
Number of rooms: 500
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Also Known As:
Great Parnassus Hotel Cancun
Great Parnassus Resort Cancun
Great Parnassus Resort Spa Cancun
Parnassus Cancun

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