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Great Parnassus Resort and Spa

3.5 of 5 Blvd. Kukulkan Km. 16.9 Lote 52-04 | Zona Hotelera, Cancun 77500, Mexico
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Great Parnassus Resort and Spa
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Great Parnassus Resort and Spa
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3,115 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Maryland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

My husband, myself and our 2 children ages 10 and 12 stayed here for 7 nights and 8 days along with another couple and their 12 year old. We had a fabulous trip. From the flight to the transportation to and from the hotel and especially the people at the hotel were all so friendly and helpful. We especially enjoyed... More

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

After reading mixed reviews, my partner and I were unsure what to expect here. Needless to say it isn't as bad as some people make out here, so breathe a sigh of relief. I'll be honest this had a lot to do with being upgraded on arrival, and being given a drink at reception after a long journey. We had... More

Was this review helpful? Yes 1
Beaver, Washington, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

This was our first trip to Cancun. The Great Parnassus is one of the "value" hotels. I can not imagine what could make the fancier places a whole lot better. Our room was spacious and clean. A minor plumbing problem was quickly and efficiently fixed. Our view from the south side of the 10th floor was excellent. The beach was... More

Was this review helpful? Yes 1
London, United Kingdom
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Be very weary of the Thomas Cook brochure description of this hotel. Although the hotel is clean it is not as luxurious as the brochure makes out. I wonder when was the last time Thomas Cook actually visited the place to assess the hotel. The hotel food was a bit disappointing. The main buffet restaurant was closed in the evenings... More

Was this review helpful? Yes 2
North Bay, Ontario
Reviewer
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

My first time in Cancun. Loved CANCUN and the people... This hotel is definitely one of the best hotels I've stayed at, comparing it to hotels from Cuba, and D.R. Our view from our room 425 was great, couldn't ask for a better view, we had room service delivered to our room, every other day for either lunch or breakfast... More

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California
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

I wouldn't go back to this place. It was nice that they had a kid's club, but they just sat my daughter in front of a TV all day. The older kids (4+) looked like they were having fun, though. Our room was amazing. That was the absolute best part of this place. Overlooked the ocean. Separate little room with... More

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

Me and my partner stayed here this year in September. We found the hotel to be very clean and well presented. The food was lovely lots to choose from. The staff were amazing! I had to see the doctor while I was there he was so friendly he instantly put me at ease and got me back to health, the... More

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McHenry, Illinois
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff made me feel like i was at home with their great service! Special thanks to Elpidio Penna Ibarra for the best birthday ever. My wife was literally treated like a queen within a days notice for her birthday party! We visit this hotel 3 times a year and it keeps getting better. This hotel deserves another star for... More

Was this review helpful? Yes 1
Newark, New Jersey
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

So after reading so many bad reviews me and my fiance were a bit afraid to stay at the Great Parnassus. However we had an amazing time. We stayed from 10/4/2014 to 10/11/2014. Our transfer to the hotel was very pleasant great driver and very professional. As soon as we got to the hotel we were offered a "welcome" refreshment... More

Was this review helpful? Yes 1
Dundee, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I have just returned from two weeks at this hotel and think it was one of the best holidays ever. We found all the staff to be very friendly and helpful and special mention to Deisser Lopez Capitan of the Porto Fino restaurant in the hotel who went out of his way for his customers. Also a... More

Was this review helpful? Yes 3
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Hotel Summarization (Beta)

What travelers say

  • Room service(34)
  • Big Ben(32)
  • Entertainment staff(26)
  • Very good(25)
  • Kid Club(22)
  • Pool area(22)
  • Food court(12)
  • Bunk bed(8)
  • Sister hotel(8)
  • French restaurants(7)

Additional Information about Great Parnassus Resort and Spa

Address: Blvd. Kukulkan Km. 16.9 Lote 52-04 | Zona Hotelera, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Great Parnassus Resort and Spa 3.5*
Number of rooms: 500
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Also Known As:
Great Parnassus Hotel Cancun
Great Parnassus Resort Cancun
Great Parnassus Resort Spa Cancun
Parnassus Cancun

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