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All 174 Cancun hotels

Great Parnassus Resort and Spa

3.5 of 5 Resort (All-Inclusive)   |   Blvd. Kukulkan Km. 16.9 Lote 52-04 | Zona Hotelera, Cancun 77500, Mexico
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Ranked #73 of 174 hotels in Cancun
A recent review
5 of 5 stars reviewed yesterday
BORIS021 Paisley, United Kingdom
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2,998 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (485)
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English first
Paisley, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Just returned from 2 wks staying in the hotel with my wife,2kids&mother in law ,our first time in Mexico,highly recommend,high quality rooms,cleaned daily,we did move room after the first night as we were on the iberostar side with there a.c condenser fans running 24/7,loads to do,great food,steaks most nights in the Big Ben restaurant&japanese in the samurai restaurant,loads of variety,branded... More

Was this review helpful? Yes 3
1 review
2 of 5 stars Reviewed 3 days ago NEW via mobile

Maybe this used to be a great hotel in the 90's but it is super run down now. It looks like there hasn't been an effort to upgrade the place in a long long time. The hotel itself is super hot. There is no air conditioning in the lobby or any of the restaurants. It makes it a nightmare to... More

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Hattiesburg, Mississippi
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW via mobile

It is so hot here, I know it is in the tropics, but come on guys use AC in the restaurants and hotel! We burned up for a week, can't enjoy any meals in 100 degree heat and over 90% humidity IN the restaurants!, also poor choice and substandard food for Cancun, been 8 times before and this was worst... More

Was this review helpful? Yes 1
Plainfield, Illinois
1 review
4 of 5 stars Reviewed 6 days ago NEW

This was a family destination wedding vacation. This was my first time in Cancun and we had a great experience. Our family and friends (33 total) all love it. The waiters/waitresses were great! I guess because they worked for their tips. The room service was not so great. I order room serve one night and took them 2 hrs to... More

Was this review helpful? Yes 1
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

One of the best waitresses at the resort! So personable and nice. She is a phenomenal part of the staff. She is very attentive as well as friendly. Great Job Tere Pech. You surpass all of the rest. She is just exceptional at wjat she does when ot comes to customer service. Thank you for making our vacation exceptional.

Was this review helpful? Yes 3
Bronx, New York
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

My mother and I stayed at The Great Parnassus for 9 days. When we arrived at the hotel it was around 1pm and we were told the room was not ready but that we could begin using the facilities as we saw fit which was ok with us because we were starving. After lunch which was delicious I went back... More

Was this review helpful? Yes 4
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This will be long and detailed as there are many plus and a few items I would have liked differently. First, if you are looking for a wonderful relaxing time where you want to enjoy time with your family and trust your children are safe while getting spoiled and pampered, this is the place for you. Walking in the lobby... More

Was this review helpful? Yes 2
Newton, North Carolina
1 review
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago

Ok it was the morning of July 21, 2014 and my Wife and my 16 year old were happy to be on our way to Mexico for 10 days. We arrived at Great Parnassus Resort and Spa around noon and were first in line to check in. We found that we couldn’t get into our room until after three. We... More

Was this review helpful? Yes 9
Saint Louis, Missouri
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

My family stayed here late July/early August 2014. We have nothing but positive things to say about this resort. The accommodations were nice with a handy bunk bed half suite for the kids and a queen for the parents. Good cable TV channel selection. And a spectacular view of the famous stunning blue water of Cancun beaches. There is 24/7... More

Was this review helpful? Yes 7
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here front 22/7 till 2nd august with my two children aged 8 and 7. After a 4 hour delay leaving Gatwick we arrived to the hotel feeling hot and tired. I had booked a family room but was given a free upgrade to a suite over looking the lagoon. It was very nice and had a Jacuzzi on... More

Was this review helpful? Yes 3
Parnassus2011, Chief Concierge at Great Parnassus Resort and Spa, responded to this review

Dear Guest, Thank you for choosing the Great Parnassus Resort & Spa to spend your vacation in Cancun. We are so glad to know that you could enjoy of a complimentary upgrade to one of our Suites, is not very known but the lagoon offers spectacular sunset views. We appreciate your comments for our hard working staff, all the activities... More

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Hotel Summarization (Beta)

What travelers say

  • Room service(34)
  • Big Ben(32)
  • Entertainment staff(26)
  • Very good(25)
  • Pool area(22)
  • Kid Club(22)
  • Food court(12)
  • Bunk bed(8)
  • Sister hotel(8)
  • French restaurants(7)

Additional Information about Great Parnassus Resort and Spa

Address: Blvd. Kukulkan Km. 16.9 Lote 52-04 | Zona Hotelera, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Great Parnassus Resort and Spa 3.5*
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Also Known As:
Great Parnassus Hotel Cancun
Great Parnassus Resort Cancun
Great Parnassus Resort Spa Cancun
Parnassus Cancun

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View from room (132)
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Bathroom (52)
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Hotel & grounds (5)
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Other (12)
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Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
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#45 Top resorts Hotel in Cancun #52 Romantic Hotel in Cancun #57 On the Beach Hotel in Cancun
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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