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Great Parnassus Resort and Spa

Blvd. Kukulkan Km. 16.9 Lote 52-04 | Zona Hotelera, Cancun 77500, Mexico
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Great Parnassus Resort and Spa
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Great Parnassus Resort and Spa
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3,506 reviews from our community

Traveler rating
    1,036
    1,180
    625
    327
    338
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1,819
916
26
45
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (606)
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    (3506)
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    (1036)
  • Jun-Aug only
    (811)
  • Sep-Nov only
    (649)
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    (1010)
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1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

This is my first time writing a review but felt compelled to do so after reading all the negative comments. My Mother and I have just returned from 7 days staying at the Great Parnassus: overall, I will say it was a great experience! This hotel does show signs of aging but they nevertheless keep everything spotless clean at all... More 

Was this review helpful? Yes 4
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

Facilities were very clean, staff were great, close to airport and food was good. Kids area was super.... Kids are 5, 4 and 4. Would go back.. I wouldn't play their recommended golf course. I was way overcharged for the experience. water was too rough for kids

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Devon, Canada
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Delia Cruz was very welcoming with a big smile every morning and made us authentic breakfast tacos and empanadas. She handled the extremely rude clients with patience. Our morning waiters Alberto Espinosa, and Carlos Miranda who worked under their captain Humberto, went out of their way to take care of our needs and were extremely friendly. The kids club ladies... More 

Was this review helpful? Yes 3
Chicago, Illinois
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel was just perfect for us--two teens in tow. It's far away from the Spring Break nonsense, and it's really close to the airport, compared to all the other "College Spring Break" hotels --it is truly safe and nice for families. Our teens could hang out without us, safely. The main part of the hotel is open-air, so don't... More 

Was this review helpful? Yes 5
Brownsville, Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Just returned on March 24, 2015 from a week's vacation at this so-called "resort". I simply would not recommend this property. The room was about the quality of a Motel 6.... not even the basis. We purchased the all-inclusive package which supposedly included gratuities, but ALL of the employees lingered to get additional tips. The restaurants were, at best, barely... More 

Was this review helpful? Yes 2
Wolverhampton, United Kingdom
Contributor
16 reviews 16 reviews
10 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed here from 15th March - 25th March - all inclusive. The staff at the hotel are all extremely friendly and very helpful. On several occasions we required help whether it was to use the phone to book transfers or to fix a slight issue with our card key, they were always assertive. Our room was cleaned everyday and... More 

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Haslet, Texas
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Our experience there was very poor. We had maintenance check the hot water 3 times. It would work for a bit and the next time we went to use it it would be no better than tepid again. There is not enough space on the pool deck or the beach for the number of people they are trying to accommodate.... More 

Was this review helpful? Yes 2
Liverpool, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This hotel has something for everybody, we noticed many different people staying at this hotel, families, couples, spring breakers, kids, and elderly. I really believe everybody is catered to in this hotel. First of all - the rooms, spaceous clean and have A/C and a Safe free of charge, satelite TV that you will probably not use, and ironing facilities.... More 

Was this review helpful? Yes 6
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We just got back from a week staying at the great parnassus. It was a nice hotel. The buffet was good with lots of variety. The restaurants were good there is 7 or 8 of them. We really liked that there was no reservations necessary for them. Lots of families stayed at the resort. There is mini golf, pool, tennis... More 

Was this review helpful? Yes 2
Washington DC, District of Columbia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Had a great time. Lots of food choices and drink choices. Adult only pool is great.The rrom was clean and spacious. Staff were so nice,accommodating and available 24/7. Lots to do at the resort and off the resort. The water was turned off for pipe repair but not really a factor because it was late at night. Water was back... More 

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Room service(26)
  • Big Ben(24)
  • Entertainment staff(22)
  • Pool area(20)
  • Kid Club(19)
  • Very good(17)
  • Food court(9)
  • Sister hotel(8)
  • Bunk bed(7)
  • Water park(6)
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