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All 175 Cancun hotels

Great Parnassus Resort and Spa

3.5 of 5 Resort (All-Inclusive)   |   Blvd. Kukulkan Km. 16.9 Lote 52-04 | Zona Hotelera, Cancun 77500, Mexico
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Great Parnassus Resort and Spa

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Ranked #73 of 175 hotels in Cancun
A recent review
4 of 5 stars reviewed yesterday
Tamara F Appleton, Wisconsin
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2,828 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (444)
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English first
Atlanta, Georgia
1 review
1 of 5 stars Reviewed yesterday NEW

I am a travel agent and booked this property for a client who has traveled with me 5 times. She arrived at the Great Parnassus Resort and Spa today (April 23, 2014) with her husband and two small children. I booked her in a Family Suite. She called me terribly upset at the condition of her room. Not only was... More

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Appleton, Wisconsin
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

For the price and location; this had everything we wanted (i have 2 minimal concerns i'll put at the end). I was concerned based on some of the reviews here, but these people must need the Hilton. Food: plentiful choices, and good. Rooms: had a family room, great view and clean, didn't spend much time in it. 24 hour room... More

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Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

1 week on property, returned on 3/19/14. Good, but not great. Furnishings and décor a little tired, but we came for the location and package price. Food was better than expected; we especially enjoyed the Mexican restaurant and the Japanese restaurant. Pools were fun, workers were constantly keeping things clean. We had a few problems with our room upon check... More

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Boston, Massachusetts
1 review
3 of 5 stars Reviewed 2 days ago NEW

This is a question and not a review. Did anyone travel to this resort with children that have food allergies? My 4 year old daughter has severe peanut and tree nut allergies and we are checking into this resort this coming Sunday. I called the hotel and I was told to speak to the concierge once we arrive. I must... More

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Detroit, Michigan
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was my first trip to cancun and we absolutely loved it...my five years old daughter enjoyed like anything ...perfect for families with kids in budget,waterpark ,seaside,beach,pools...everything was awesome..kid friendly ,clean,safe...they gave us free upgrade to family room upon check in..that was sweet of them, room was really big with a big balcony n spectacular view..my daughter loved bunk beds... More

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Moseley, Virginia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

As another reviewer stated, I can't believe when I see some of the negative comments on here. We just returned home from our visit to Parnassus yesterday and we have had an amazing time. We wanted to find a resort that would appeal to our 3 children and thats exactly what we found!! There was an endless amount of activities... More

Was this review helpful? Yes 2
Bayou Vista Texas
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

Okay so we travel to Cancun and Cozumel MANY times per year and have been more than 60 times since 2004 so I see when things are going down hill and this resort is doing just that. It is only about 6 years old give or take a year and already it is falling apart and looks very dated to... More

Was this review helpful? Yes 4
Parnassus2011, Chief Concierge at Great Parnassus Resort and Spa, responded to this review

Dear Guest, Thank you for staying once again at the Great Parnassus Resort & Spa, it has been a pleasure welcome you on five occasions before. We are sorry to know that during this stay we could not live up to your expectations, here at the Great Parnassus we work hard every day to continuously improve our service and quality,... More

Houston, Texas
Contributor
12 reviews 12 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My boyfriend and I came here for a quick Valentine weekend get away. We stayed in one of the suites facing the ocean with the Jacuzzi on the balcony. The room was awesome!!!! I don't know how much I would have liked the hotel/cancun if we had been on a longer vacation, but given the short nature of our trip,... More

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Parnassus2011, Chief Concierge at Great Parnassus Resort and Spa, responded to this review

Dear guest, Thank you for choosing the Great Parnassus Resort & Spa to spend a romantic Valentine’s weekend, definitely our Ocean Suite was the perfect choice for this date, the breathtaking view of the Caribbean and the Jacuzzi on your terrace make the experience extra special. We appreciate your comments and feedback regarding to our culinary offerings, beverage and service,... More

Appleton, Wisconsin
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

I returned last week from a 6 night stay at the Great Parnassus. There was good, and there was bad...as there is with almost any vacation. The good: The staff is extremely friendly, attentive and helpful. Guillermo in the Bar Atlantis is fantastic. Laura at Kilamanjaro always has a smile on her face. The theme restaurants are very good and... More

Was this review helpful? Yes 3
Austin, Texas
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago

I wrote a review about a month ago about our horrible experience here. I booked with expedia which is a whole other issue but when this shady establishment was asked to provide a refund they lied and said they had no evidence that we complained even though I had called and complained multiple times 3 of my complaints were in... More

Was this review helpful? Yes 1

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Hotel Summarization (Beta)

What travelers say

  • Room service(34)
  • Big Ben(32)
  • Entertainment staff(26)
  • Very good(25)
  • Pool area(22)
  • Kid Club(22)
  • Food court(12)
  • Bunk bed(8)
  • Sister hotel(8)
  • French restaurants(7)

Additional Information about Great Parnassus Resort and Spa

Address: Blvd. Kukulkan Km. 16.9 Lote 52-04 | Zona Hotelera, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#49 Top resorts Hotel in Cancun
#56 Romantic Hotel in Cancun
#59 On the Beach Hotel in Cancun
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Great Parnassus Resort and Spa 3.5*
Reservation Options:
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Also Known As:
Great Parnassus Hotel Cancun
Great Parnassus
Great Parnassus Resort
Great Parnassus Cancun
Great Parnassus Resort Spa
Great Parnassus Resort & Spa
Great Parnassus Resort Cancun
Great Parnassus Hotel
Great Parnassus Resort Spa Cancun
Parnassus Cancun

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