And I mean it in every way. Starting with the food and the service, its supposed to be all inclusive but they usually give excuses not to serve. Even finding water inside the hotel after 12 am is almost imposible. Besides that, they stole my girlfriend a $300 dlls necklace she left inside her baggage so if your staying at... More

This is probably your average Holiday Inn for people that don't wish to spend hundreds of dollars for a hotel room per night.The staff was tenative especially Mr.Gonzalo Lugunes whom helped me a bit at the front desk.The bar is in the lobby which is small,there is a gift shop, an ATM located in the lobby next to the gift... More

The lobby hotel staff was very courteous and friendly but we had to wait 1 hr to get into our room and asked twice for the couch to be made into a bed. We finally gave up and split the blankets between the two beds. The food was ok but seemed overpriced. The best feature is the room. Very spacious,... More

It was a very good hotel. It is very suitable for Families. Food and service was good. The hotel staff was very helpful. Evening entertainment was great. The biggest negative is the beach. There is a lot of algae in the water, and seaweed on the shore. The hotel staff do their best to keep the shore clean. It is... More

We used points for this stay. All inclusive was pretty typical. Food acceptable, not great, not horrible. First room we checked into had baby screaming in at the top of it's lungs in the next room!! Not hotels fault, they switched our room w no problem. Second room, air conditioner did not work, it was very humid and sweaty. We... More

Took a last minute getaway and believe that we probably could have stayed somewhere for the same price range. The first room we had had ants but we were promptly transferred to another room that didn't have the ocean view but was bigger and with a comfier bed. This is great if you're looking for a place to rest your... More

We had a great time and everything was perfect. We love the fact that you can go for long walks on the beach. We walked the path at the front of the hotel every night, no problem. We took the bus to the market. More

Stayed 2 nights at the Holiday Inn Arenas on an all-inclusive package. My wife and I are very frequent travelers and we stayed using a Priority Club award so we did not pay for the stay. I still would not go back. On the positive side the staff is friendly and the hotel is new. On the negative side, it... More

I went there with my boyfriend and some friends, bought the All-Inclusive package. The service was fine, food and beverage were OK. The staff was nice, not incredible, but good enough for an average hotel. Cleanliness was good, no complaints about that. The room was spacious, the air conditioned was in perfect conditions. No one stole anything from our room... More