We booked this hotel in advance. Because of some changes in the trip we asked the hotel on phone if it would be possible to cancel the first night without being charged the cancellation fee and to arrive on next day only. On phone they were very friendly, saying 'no problem, we will not charge this first night'. When we... More

Hotel on a great property facing the ocean.. From front desk, you can get the glimpse of the ocean and turquoise blue waters.. then for a room upgrade to ocean view for $10 seems like a steal.. The hotel is very well decorated with good aesthetics and trendy furniture. The rooms are well kept, clean and offer great views. Not... More

If you like ultra-modern design and furnishings, you will love Bel Air Collection Hotel & Spa Cancun. It is a couples hotel which also offers an all-inclusive plan. It's located in the quieter south end of the Hotel Zone on a really lovely stretch of white sand beach. I like that it is a really small hotel compared to many... More

We stayed in the hotel for almost two weeks durring our stay we have upgrated our room to all included. The food in the restaraunts was very good i even would say gourme food. The bar of the hotel was very good and has a great variety of high class drinks. The staff of the restaraunt and the bar gave... More

Positive: - Location, if you want stay out of noise; - great pool area, in front of beach side, - manager on duty support, - staff in pool bar. Negative: -"Best rooms" are far to be the best; - bell boys were sleepy when we arrived, so nobody help us with the luggage; - no sleepers in the room. -... More

This place trluy is paradise if you are lookinf for a quiet getaway. The pool and beach area are amazing, unbelievable views. There are not ameneties onsite, but the service and food are first class. I would definitely recommend this place...we had a great time. More

This hotel is in my opinion on the best part of the beach in cancun as compared to other hotels we saw. However with that said...the restaurant was great for breakfast only! dinner was less than desirable..in fact i was so nauseated after the first day we never ate there again. The hotel was very clean. While most of the... More

I just returned from a 5 day trip to Bel Air. We visited 4/16/12-4/21/12 Here are my pros/cons. The property: Very clean. The staff is constantly cleaning. Excellent waitstaff/service. Omar at the pool was outgoing, friendly and had drinks waiting for us when we arrived each day. Ismael, the night bartender at the sushi bar had a great personality and... More

We just visited the Bel Air Cancun last Friday to Monday. First it is not near the inner city, however for a dollar please take the R1 bus. I was surprised when I did not see a reservation counter. Everyone was at small tables with labtops. The rooms were good, however when you wanted to adjust the temperature in your... More