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Bel Air Collection Resort & Spa Cancun

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Boulevard Kukulcan Km. 20.5 Hotel Zone | Zona Hotelera, Cancún, Cancun 77500, Mexico
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Bel Air Collection Resort & Spa Cancun
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Bel Air Collection Resort & Spa Cancun
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1,369 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Very nice ocean view buy food was terrible at pool restaurant. You can stay here if you are going to travel around cancun at day!! Very nice to found that place is usually visited for tourtles. You can find oxxo near or take the bus to find real good restaurants

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Luskville, Quebec, Canada
Level Contributor
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

loved this place. The best part was the ability to just jump on a bus and go anywhere on the myan riveara, and be served like a king . I spent two weeks and enjoyed every minute. Being served on the beach was nice like 5star.

Was this review helpful? Yes 1
Baton Rouge, Louisiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The hotel is old, we had a leak in the bathroom. They fixed it right away, though. The staff does not speak good English, if at all. However, everybody is friendly and helpful. We were extremely pleased with the young guy Alan- the DJ and entertainer. He is great.

Was this review helpful? Yes 1
New York City, New York
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I stayed in this hotel only for a night, when my flight was overbooked. A very cute, romantic boutique hotel. Definitely for couples. (most of my stay in Cancun was next door in Royal Solaris) I loved the sensual decor and beautiful canopies in the bedroom. My view of the ocean and balcony were very relaxing, especially in the evening.... More 

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Toronto, Canada
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Went for 3 nights R&R. The place: Close to airport, very simple amenities: infinity pool, spa, small gym. 7-11 type 24hr store across the street, a small boutique - sunscreen, hats, dresses, etc.- in hotel. Large courtyard that was somewhat underused when I was there, but in high season is surely livelier. Lovely breezy curtains in the lobby. You can... More 

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BELAIR_CANCUN291, Gerente at Bel Air Collection Resort & Spa Cancun, responded to this review

Dear Guest. Thank you for sharing your review about your recent vacation here with us. We appreciate your positive comments and we are pleased to read about the wonderful time you have had and the memorable experiences. We are elated that you have enjoyed your vacation and all that our Resort has to offer. We are pleased to know that... More 

Glasgow, United Kingdom
5 of 5 stars Reviewed 2 weeks ago

This hotel is brilliant and really clean. Our room was cleaned every day up until the last few days when we had to phone to ask for someone to come up and clean it. Marisela made our stay a lot better. I cannot praise her enough for how hard she worked and how attentive she was. Alonzo who worked in... More 

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BELAIR_CANCUN291, Gerente at Bel Air Collection Resort & Spa Cancun, responded to this review

Dear Guest. Thank you for sharing with us your review based off your wonderful vacation spent here at the Bel Air Collection Resort & Spa Cancun. We are extremely pleased to know that you enjoyed all that our Resort has to offer and that your expectations were met. We are happy that we will be your Resort of choice for... More 

New York City, New York
3 of 5 stars Reviewed 2 weeks ago

This was my first vacation to Cancun. Upon arrival to the hotel i noticed the exterior and interior is in need of a renovation. However the hosptitality and customer service was pretty good and up to par. When i arrived i was quickly prompted with a warm welcome, and offered with a cold champagne cocktail and checked in. During my... More 

Was this review helpful? Yes
BELAIR_CANCUN291, Gerente at Bel Air Collection Resort & Spa Cancun, responded to this review

Dear Guest. Thank you for sharing your review about your recent vacation here with us. We appreciate your positive comments and we are pleased to read about the wonderful time you have had and the memorable experiences. We are elated that you have enjoyed your vacation and all that our Resort has to offer. We are pleased to know that... More 

5 of 5 stars Reviewed 2 weeks ago

This was my first visit to Cancun and I can definitely say it won't be my last. We stayed at the Bel Air for 14 nights. It was such an enjoyable experience. The view when you first walk down the red carpeted steps to the pool is breathtaking and it remained equally as breathtaking for the whole stay. We had... More 

Was this review helpful? Yes
BELAIR_CANCUN291, Gerente at Bel Air Collection Resort & Spa Cancun, responded to this review

Dear Guest. Thank you for sharing with us your review based off your wonderful vacation spent here at the Bel Air Collection Resort & Spa Cancun. We are extremely pleased to know that you enjoyed all that our Resort has to offer and that your expectations were met. We are happy that we will be your Resort of choice for... More 

Pickering, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I visited Bel Air a week all inclusive with two girlfriends and we had the best time. I have been highly recommending this resort to my friends and family. This is not a party resort but there are lots of places to find the party if that's what you want. Key points: Small resort, beautiful beach, amazing food and great... More 

Was this review helpful? Yes 1
BELAIR_CANCUN291, Gerente at Bel Air Collection Resort & Spa Cancun, responded to this review

Dear Guest. Thank you for sharing with us your review based off your wonderful vacation spent here at the Bel Air Collection Resort & Spa Cancun. We are extremely pleased to know that you enjoyed all that our Resort has to offer and that your expectations were met. We are happy that we will be your Resort of choice for... More 

Linden, New Jersey
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Today is our last day, it's been fun.....it's a small hotel has a lot of room for improvement, no swim up bar just an empty hole very very disappointing. The beach....what can I say, seaweed everywhere up the cost nothing you can do about it... But it's still enjoyable.... The sun is beaming during the day but you do get... More 

Was this review helpful? Yes 1
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