We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 175 Cancun hotels

Hotel Alux Cancun

2.0 of 5 Hotel   |   Av Uxmal #21, Cancun SM23 MZA 3, Mexico
Hotel amenities
Save Saved
You added Hotel Alux Cancun to your Saves list
Hotel Alux Cancun
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Ranked #121 of 175 hotels in Cancun
A recent review
3 of 5 stars reviewed 2 weeks ago
fohres St. Paul/ Minneapolis
Write a Review

59 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
St. Paul/ Minneapolis
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The room was nice and spacious but dont plan on having to charge anything because there was only 2 electrical outlets in the room and one was taken by the TV. The bathroom was decent. The beds were ok. We were given a room on the fourth floor without an elevator. It is a good location to the bus depot.

Was this review helpful? Yes
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 2, 2014

As others have indicated, it's not somewhere to stay for a typical Cancun beach vacation, but as it is just a few meters from the ADO bus station, it's great for travelers who are just in town to catch a bus or plane out. We had a room with a window and it was fine--no mosquitoes and sufficiently air-conditioned, even... More

Was this review helpful? Yes
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 7, 2014

I have been using this hotel for over 15 years during my travels. It is clean, cheap,location for travelers perfect, and nice staff. The price is right. Some rooms have no windows, but when all you want is rest it is fine. I now live in Cozumel and still use the Alux when I have an early flight, late arriving... More

Was this review helpful? Yes
Senior Contributor
48 reviews 48 reviews
22 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed January 9, 2014

I needed a hotel for one night before my departure from Cancun airport. I got a good rate via GalaHotels.com, paying around €23 for a room with a double bed (hard mattress), air conditioning (cooled well but rather noisy), and cable TV (few English stations). The spacious bathroom had towels, bathmat, soap, shampoo, and the water in the shower was... More

Was this review helpful? Yes
Brussels, Belgium
2 reviews
2 of 5 stars Reviewed September 3, 2013

This place is only good for a night and a really brief stay in Cancun, because it is right next to the bus station. Don't plan for a hot shower - water was hot only one day in four - who knows the next day of hot water may have been another 10 days away ? The magnetic card for... More

Was this review helpful? Yes
Corporativo H, Gerente at Hotel Alux Cancun, responded to this review

Thank you for your review. We checked every single shower in the hotel (32 of them) after reading your review. We got hot water from each one. The magnetic cards code change everyday as a protection in case the key is lost. All the guests have to do is to request that the key be activated again. It is not... More

Preston, United Kingdom
Senior Contributor
35 reviews 35 reviews
24 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed April 2, 2013

This hotel is perfect if you are looking for a stopover before getting a bus from the ADO bus station in Cancun which is a 5 minute walk. We wanted to have a room with a double bed, but were told one wasn't available so we ended up with a room with two double beds which was 35 USD so... More

Was this review helpful? Yes 3
London, United Kingdom
Senior Contributor
42 reviews 42 reviews
30 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed March 20, 2013

We stayed at this hotel for a night. Our room has a good size, clean and has air conditioned, pillows are comfortable but the bed is slightly hard, small television but has an English channel. Our bathroom has a hot shower. The receptionist is helpful.This hotel don’t have an elevator we were assigned in the 4th floor it’s okay for... More

Was this review helpful? Yes 2
Walkerton, Canada
13 reviews 13 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed March 10, 2013

If you cant say anything nice, dont say anything. So I have thought of what I can say that is positive. Not much. The best thing is it's one block to the ADO bus station. The first room the girl tried to give us (202) had no window! What's with that? What hotel has rooms with no windows? I said... More

Was this review helpful? Yes 1
AXHotel, Gerente at Hotel Alux Cancun, responded to this review

Thank you for the time you invested in your review. Sorry to know that the hotel did not meet your expectations. We are a budget hotel and we offer basic amenities. We focus on providing a clean and confortable room. We are always willing to fullfil our guests requests. We do offer, as you noticed, the convenience of a good... More

Broken Arrow, Oklahoma
Senior Contributor
44 reviews 44 reviews
19 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed December 17, 2012

We found this little gem here on Tripadvisor when searching for a place near the ADO Centro bus station. The price was very low, so we were expecting a dump. Instead, it was clean, had friendly staff and the room was quite large. As we entered (room 207), the bathroom was on the left. Clean, large shower. (Good hot water,... More

Was this review helpful? Yes 2
Top Contributor
110 reviews 110 reviews
27 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed August 30, 2012 via mobile

This place is right near the bus station and you can email and reserve a room with no deposit. Was about $30 US for a room with aircon, and private bath. Was a bit loud and not too fancy but was fine for a quick sleepover in cancun. Also heard the Tierra Caribe is a good cheap hotel but further... More

Was this review helpful? Yes 3

Been to Hotel Alux Cancun? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Alux Cancun

Address: Av Uxmal #21, Cancun SM23 MZA 3, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #121 of 175 hotels in Cancun
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Alux Cancun 2*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Priceline, Cheap Tickets, TripOnline SA, HotelsClick, HostelBookers and Otel so you can book your Hotel Alux Cancun reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Hotel Alux Cancun, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.