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All 174 Cancun hotels

Hotel Alux Cancun

3.0 of 5 Hotel   |   Av Uxmal #21, Cancun SM23 MZA 3, Mexico
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Ranked #109 of 174 Hotels in Cancun
A recent review
4 of 5 stars Reviewed June 4, 2014
Linda P Calgary, Canada
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64 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Calgary, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 4, 2014

Hotel Alux was a wonderful place to stay in Cancun city. Around the corner from the main Avenida Tulum - you can catch the collectivo (transport van) to anywhere you want! Special prices for backpackers. The hotel staff are friendly and helpful. The rooms are always clean (I stayed here on 3 separate occasions); wifi works; free drinking water; air... More

Was this review helpful? Yes 1
LaGrange, Georgia
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 13, 2014

If you need an economical room with few amenities, this is your place. We got the room for 400 pesos a night for 3 nights. The beds were fine for us, and the hot water, air condition, and the WIFI all worked. These rooms will not be profiled on the Travel Channel, but they'll do for a few nights. Located... More

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St. Paul/ Minneapolis
Top Contributor
51 reviews 51 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed April 4, 2014

The room was nice and spacious but dont plan on having to charge anything because there was only 2 electrical outlets in the room and one was taken by the TV. The bathroom was decent. The beds were ok. We were given a room on the fourth floor without an elevator. It is a good location to the bus depot.

Was this review helpful? Yes 1
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 2, 2014

As others have indicated, it's not somewhere to stay for a typical Cancun beach vacation, but as it is just a few meters from the ADO bus station, it's great for travelers who are just in town to catch a bus or plane out. We had a room with a window and it was fine--no mosquitoes and sufficiently air-conditioned, even... More

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Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 7, 2014

I have been using this hotel for over 15 years during my travels. It is clean, cheap,location for travelers perfect, and nice staff. The price is right. Some rooms have no windows, but when all you want is rest it is fine. I now live in Cozumel and still use the Alux when I have an early flight, late arriving... More

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Senior Contributor
48 reviews 48 reviews
22 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed January 9, 2014

I needed a hotel for one night before my departure from Cancun airport. I got a good rate via GalaHotels.com, paying around €23 for a room with a double bed (hard mattress), air conditioning (cooled well but rather noisy), and cable TV (few English stations). The spacious bathroom had towels, bathmat, soap, shampoo, and the water in the shower was... More

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Brussels, Belgium
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed September 3, 2013

This place is only good for a night and a really brief stay in Cancun, because it is right next to the bus station. Don't plan for a hot shower - water was hot only one day in four - who knows the next day of hot water may have been another 10 days away ? The magnetic card for... More

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Corporativo H, Gerente at Hotel Alux Cancun, responded to this review

Thank you for your review. We checked every single shower in the hotel (32 of them) after reading your review. We got hot water from each one. The magnetic cards code change everyday as a protection in case the key is lost. All the guests have to do is to request that the key be activated again. It is not... More

Preston, United Kingdom
Senior Contributor
37 reviews 37 reviews
25 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed April 2, 2013

This hotel is perfect if you are looking for a stopover before getting a bus from the ADO bus station in Cancun which is a 5 minute walk. We wanted to have a room with a double bed, but were told one wasn't available so we ended up with a room with two double beds which was 35 USD so... More

Was this review helpful? Yes 3
London, United Kingdom
Senior Contributor
43 reviews 43 reviews
30 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed March 20, 2013

We stayed at this hotel for a night. Our room has a good size, clean and has air conditioned, pillows are comfortable but the bed is slightly hard, small television but has an English channel. Our bathroom has a hot shower. The receptionist is helpful.This hotel don’t have an elevator we were assigned in the 4th floor it’s okay for... More

Was this review helpful? Yes 2
Walkerton, Canada
13 reviews 13 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed March 10, 2013

If you cant say anything nice, dont say anything. So I have thought of what I can say that is positive. Not much. The best thing is it's one block to the ADO bus station. The first room the girl tried to give us (202) had no window! What's with that? What hotel has rooms with no windows? I said... More

Was this review helpful? Yes 1
AXHotel, Gerente at Hotel Alux Cancun, responded to this review

Thank you for the time you invested in your review. Sorry to know that the hotel did not meet your expectations. We are a budget hotel and we offer basic amenities. We focus on providing a clean and confortable room. We are always willing to fullfil our guests requests. We do offer, as you noticed, the convenience of a good... More

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Additional Information about Hotel Alux Cancun

Address: Av Uxmal #21, Cancun SM23 MZA 3, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Alux Cancun 3*
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