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All 177 Cancun hotels

Oasis Palm Hotel

3.0 of 5 Resort (All-Inclusive)   |   Blvd Kukulkan, Seccion C - Lote 1 | Zona Hotelera, Quintana Roo, Cancun 77500, Mexico (Formerly Oasis Palm Beach)
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Ranked #95 of 177 Hotels in Cancun
A recent review
5 of 5 stars reviewed yesterday
Hina M Saint Louis, Missouri
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1,346 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Saint Louis, Missouri
1 review
5 of 5 stars Reviewed yesterday NEW

Mr. Castro was our waiter at the mexican restaurant at the hotel. He was WONDERFUL! The best waited we encountered. He really got to know us, and he was friendly. I would come back just for him. He is a gem to your team.

Was this review helpful? Yes
OasisPR, RP at Oasis Palm Hotel, responded to this review

Dear Hina, It is a pleasure to know that you have enjoyed your vacations in our hotel and that you received such excellent service. We are proud to say we have a team always ready to give their best at all times to make every single one of our guests feel at home and make sure they have a wonderful... More

Gaylord, Michigan
1 review
5 of 5 stars Reviewed 3 days ago NEW

We had the best time at Oasis Palms...mostly due to the Animacion Staff! Talk about some guys that are amazing at what they do! In our opinion, there's no need to leave the resort when you have so many fun things to do while there! Huge shout outs to Roberto Angel and Angel...these guys went above and beyond to make... More

Was this review helpful? Yes
OasisPR, RP at Oasis Palm Hotel, responded to this review

Dear Courtney, Thank you for your kind comments. We are pleased to know that you have enjoyed your vacations in our hotel and we are delighted to have met your expectations. We are glad you enjoyed our daily shows and activities since we work really hard to keep our guests entertained and make sure they have an amazing time with... More

Romulus, Michigan
Contributor
11 reviews 11 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

Te resort has some of the best staff I have ever met. Everyone was very patient and friendly. We cut our visit short due to the non all inclusive , all inclusive. Never have i stayed at an all inclusive where the restaurant are limited and room service internet and minibar are not included. I recognize that all inclusive can... More

Was this review helpful? Yes
OasisPR, RP at Oasis Palm Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your experience; this helps us recognize our areas of opportunity so we can provide a better service in the future. We will contact the departments in charge to make sure the issues are rectified. We wanted to take the opportunity to let you know that we have several different restaurants... More

1 review
4 of 5 stars Reviewed 6 days ago NEW via mobile

Roberto Angel, Carlos, Roberto, Ivan, and Heydi were great! They made this trip a lot of fun with all the events, activities, and games! We had a lot of fun during water aerobics and felt like we were with friends at the pool.

Was this review helpful? Yes
OasisPR, RP at Oasis Palm Hotel, responded to this review

Dear Jennifer, Thank you for your kind comments. We are pleased to know that you have enjoyed your vacations in our hotel and we are delighted to have met your expectations. It is gratifying to receive such great comments regarding members of our team. We shall of course congratulate them for their terrific work. Kind Regards More

High Point, NC
Contributor
19 reviews 19 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is my second trip to Oasis Palm. My first time in April 2013 was wonderful, my husband and I enjoyed it so much that we decided we would come back with the kids, and we did. Our second trip wasn't as wonderful, but it was still good. So here are my thoughts about this trip in October 2014. The... More

Was this review helpful? Yes 1
OasisPR, RP at Oasis Palm Hotel, responded to this review

Dear Guest, Thank you very much for sharing such kind comments with TripAdvisor readers, we are pleased you enjoyed your stay with us, it was an honor having you. We greatly appreciate all the suggestions you mentioned, they certainly help us improve in order to satisfy the expectations of our future guests the best way possible. It is a pleasure... More

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

Roberto,Carlos,Ivan,Heidy, Roberto Angel and Angel were awesome! Had a great time with my parents because of them and the great restaurant staff! Roberto and Carlos are fantastic entertainers, and know how to make sure the guests are having a good time for all the on sure events. I suggest doing all of the events on the event planner! Especially beach... More

Was this review helpful? Yes
OasisPR, RP at Oasis Palm Hotel, responded to this review

Dear Suelieha, Thank you for your kind comments. We are pleased to know that you have enjoyed your vacations in our hotel and we are delighted to have met your expectations. We are glad you enjoyed our daily shows and activities since we work really hard to keep our guests entertained and make sure they have an amazing time with... More

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This is a good hotel, clean, the staff is very kind. The restaurants are so good, fun activities. A little far from the bars but nothing that a taxi can't solve. Good wines, tequilas, but the hotel should improve the snacks, so poor. It's for families, so if you want to relax this not a good option. For kids is... More

Was this review helpful? Yes 1
OasisPR, RP at Oasis Palm Hotel, responded to this review

Dear Victor, Thank you for your kind comments. We are pleased to know that you have enjoyed your vacations in our hotel and we are delighted to have met your expectations. We are glad you enjoyed our daily shows and activities since we work really hard to keep our guests entertained and make sure they have an amazing time with... More

Indianapolis, Indiana, United States
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a great place to stay. Better than the "grand" hotel. Entertainment is awesome. Angel, Miciel, Amando, and all entertainment staff were great. Food was better than expected. Would come here again and highly recommend it!

Was this review helpful? Yes 3
OasisPR, RP at Oasis Palm Hotel, responded to this review

Dear Michele, Thank you very much for your kind and positive review. We are delighted you enjoyed our activities, shows and restaurants. We will surely congratulate the staff you mentioned for providing an excellent service. It was a pleasure to have you as our guest and we hope you can visit us again soon. Best regards. More

Oakville, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was our third stay at this resort and we loved every minute of our stay there. The staff is always working hard to keep the place looking spotless, food was very fresh and tasty each day with daily theme’s for the food selection, our room was clean, very modern LED tvs with USB and SD inputs, comfy beds, good... More

Was this review helpful? Yes 3
OasisPR, RP at Oasis Palm Hotel, responded to this review

Dear Marvin, Thank you for your kind comments. We are pleased to know that you have enjoyed your vacations in our hotel and we are delighted to have met your expectations. We are glad you enjoyed our daily shows and activities since we work really hard to keep our guests entertained and make sure they have an amazing time with... More

Cameron, WV
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was one of those skeptical people after having read the many negative reviews on this resort. All I have to say is.....DON'T BE SO PICKY PEOPLE! This resort is a great value for the money. The rooms, grounds, and public areas of the resort are kept immaculately clean! There are several restaurants on site, as well as several bars.... More

Was this review helpful? Yes 5
OasisPR, RP at Oasis Palm Hotel, responded to this review

Dear Scott, We are pleased your stay with us has motivated you to share such a great review about our hotel. Thank you for highlighting the qualities that made your stay unforgettable. We are glad you enjoyed the restaurants, facilities, entertainment and personalized service we offer. Our staff works hard to satisfy our guests so that they have amazing experiences.... More

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Additional Information about Oasis Palm Hotel

Address: Blvd Kukulkan, Seccion C - Lote 1 | Zona Hotelera, Quintana Roo, Cancun 77500, Mexico (Formerly Oasis Palm Beach)
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Oasis Palm Hotel 3*
Number of rooms: 470
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Also Known As:
Oasis Palm Hotel Cancun
Oasis Palm Beach Cancun
Oasis Palm Beach Hotel Cancun
Oasis Palm Cancun
Oasis Palm Beach Resort Cancun
Calinda Beach Cancun

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