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All 175 Cancun hotels

Oasis Palm Hotel

3.0 of 5 Resort (All-Inclusive)   |   Blvd Kukulkan, Seccion C - Lote 1 | Zona Hotelera, Quintana Roo, Cancun 77500, Mexico (Formerly Oasis Palm Beach)
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Ranked #99 of 175 hotels in Cancun
A recent review
4 of 5 stars reviewed yesterday
MDYNASTY VIENNA VA
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1,061 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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VIENNA VA
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed yesterday NEW

We have been coming to Cancun for twenty years and have stayed at hotels, all inclusive resorts and our condo at Royal Sands, and Oasis Palm is not bad at all. We reserved for only one night before moving over to our condo and we enjoyed it very much. The beach is very calm and we could walk over 100... More

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Pall Mall, Tennessee
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I had read a few of the recent reviews and was questioning my decision to book this vacation..........WRONG! It was very nice. The staff could not have been any better........they were friendly and eager to service our every demand. The rooms were clean and the food was good [not exceptional, but adequate and plentiful for the price.] The had nightly... More

Was this review helpful? Yes 1
Westerly, Rhode Island
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

A friend and I went to Oasis Palm for 4 nights for a mini vacation. When we arrived, everyone was very welcoming and helpful. No complaints about the staff what-so-ever. From the concierge, to the ladies at the check-in desk, they always made sure we were getting taken care of. Ernesto at the sushi restaurant even remembered what type of... More

Was this review helpful? Yes 1
Atención C, PR at Oasis Palm Hotel, responded to this review

Dear Guest: Thank you very much for your kind and positive review. We are glad you spent your holiday in our hotel and that you enjoyed your stay with us. It is a pleasure to serve you and make your stay with us an unforgettable experience. Best regards. More

Brisbane, Australia
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We just finished our stay here and I can confidently say that I will not be back. We were looking for a quiet place on a beach to relax. Instead we got a hotel where the party never stops. The pool starts blaring disco music from 10am and by afternoon it's full of rowdy drunks. In the evening the disco... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

When we got to our hotel, It was not a four star as was rated. Our room smelled , Toilet wouldn't flush properly, Bathroom door wouldn't close. Couldn't access any of the reservation restaurants unless we upgraded. Upgraded the next day to the grand palms next door .

Was this review helpful? Yes 1
Evergreen, Colorado
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

THE GOOD: The beach. Also a lot of family entertainment--shows, music, volleyball, etc. THE BAD: The 2 buffets are fine, but there is only 1 nice restaurant + and you must arrive at 7AM to make a reservation (if you arrive at 9, it's too late). Long bar lines with draft beer only and cheap wine. For dinner you can... More

Was this review helpful? Yes 1
Calgary, Canada
Senior Reviewer
9 reviews 9 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I read all the negative reviews and had doubts about this place, but as I arrived and checked in my room everything was fine. The food was not great and it was neither bad either. The service was above and beyond no problem with towels. The bar staff friendly. I tip all the staff and spend over $100.00 just on... More

Was this review helpful? Yes 1
Atención C, PR at Oasis Palm Hotel, responded to this review

Dear Guest: Thank you very much for your kind and positive review. We are glad you spent your holiday in our hotel and that you enjoyed your stay with us. It is a pleasure to serve you and make your stay with us an unforgettable experience. Best Regards More

Calgary, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago

The hotel is overall good for a family. The restaurant can provide better food options and more choices in Menu for international travelers. No choice for Asian vegetarian. There is no recycle bin in the hotel. Everything goes in to trash which is not good. Need more staff to handle front desk. Beach and Service is good and we really... More

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Atención C, PR at Oasis Palm Hotel, responded to this review

Dear Guest: Thank you very much for your comment. We're glad you had a great stay and enjoyed the activities and facilities. Best regards. More

Meriden, Connecticut
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Do yourself a favor and pick another hotel for your stay in Cancun. Upon arriving at 1pm we were told to come back for our room key at 3pm. Went back at 3:15 and were told our room wasn't ready. My girlfriend did a little complaining and we were sent up to our room...which had 2 double beds...this wouldn't be... More

Was this review helpful? Yes 1
Atención C, PR at Oasis Palm Hotel, responded to this review

Dear Michael: We regret not having met your expectations, so we offer our sincere apologies and inform you that all views are taken into account in order to improve our services and meet the expectations of our guests more fully and effectively. Best regards. More

Miami, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I checked out of this resort today after a 3 night stay and I must say I am so glad I didn't pay attention to all the negative reviews. The staff is very nice and very attentive! We had our 8 year old daughter with us and the kids club was perfect for her. The food is good, room was... More

Was this review helpful? Yes 1
Atención C, PR at Oasis Palm Hotel, responded to this review

Dear Maria: We appreciate the comments made to us through this medium. Your review motivates us to give our guests a high quality service. We are delighted to have met your expectations and that your stay has been pleasant. Hope to see you again. Best Regards More

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Additional Information about Oasis Palm Hotel

Also Known As:
Oasis Palm Hotel Cancun
Oasis Palm Beach Cancun
Oasis Palm Beach
Oasis Palm Beach Hotel Cancun
Oasis Palm Beach Resort
Oasis Palm Beach Hotel
Oasis Palm Cancun
Oasis Palm Beach Resort Cancun
Calinda Beach Cancun
Address: Blvd Kukulkan, Seccion C - Lote 1 | Zona Hotelera, Quintana Roo, Cancun 77500, Mexico (Formerly Oasis Palm Beach)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#56 Top resorts Hotel in Cancun
#67 On the Beach Hotel in Cancun
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Oasis Palm Hotel 3*
Official Description (provided by the hotel):
Oasis Loves Happines, Are U Ready? Oasis Palm, the Mexican Resort~ An all-Inclusive Family Resort surrounded by a true Mexican ambiance in the Caribbean.This is a magnificent beachfront resort where ample spaces of relaxation and diversion will provide maximum enjoyment for a family vacation to remember. Focusing on the family adventure, this resort offers rooms for up to five passengers. The stellar “Kids Club” offers a secure environment for the children with a fully supervised staff and numerous activity rooms, the kids own pool with water slides, restaurant, email access, rest areas, overnight camp, amphitheater, all age groups have many choices of activities. An expansive serpentine pool winds through the property and magnifies the white sandy beach and calm stretch of Caribbean Sea that meets the resort. Enjoy the wonderful climate of the Mexican Caribbean from the pool, the beach or your favorite terrace. A sample of the different culinary options our restaurants offer will provide insight to new flavors, from Asian Fusion and Sushi to traditional Mexican food. Exotic drinks or your favorite cocktail will be available at any of our fine bars located in the pool, by the beach or even in the Sports Bar where there is always a game.All- Inclusive Facilities include 6 Restaurants, 8 Bars, 1 Pool, Spa ($), Fitness Center, Multi use Sports Court, Kids Club, Entertainment, Night Club, Smart Car ($) and shop. ... more   less 
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