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All 174 Cancun hotels

Oasis Palm Hotel

3.0 of 5 Resort (All-Inclusive)   |   Blvd Kukulkan, Seccion C - Lote 1 | Zona Hotelera, Quintana Roo, Cancun 77500, Mexico (Formerly Oasis Palm Beach)
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Ranked #97 of 174 Hotels in Cancun
A recent review
4 of 5 stars reviewed yesterday
simple05
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1,299 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
4 of 5 stars Reviewed yesterday NEW via mobile

Went for a moms weekend with my friends and had a great time. Service was great and the fire show was awesome. Guest activities Roberto Angel was great and really engaged us in resort activities! Would recommend this hotel for future guest and we will be back for sure!

Was this review helpful? Yes
Cuyahoga Falls, Ohio, United States
1 review
5 of 5 stars Reviewed yesterday NEW

We had a fabulous long weekend at the Oasis Palm. During our second day we met acticivites director Roberto Angel. He was very welcoming and he made sure that we were always having a good time! Great hotel, food and staff! Would highly recommend!!! Thanks again Roberto!!!

Was this review helpful? Yes
Puerto Vallarta, Mexico
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I would like to mention all the good personal service in all the hotel, but there were three people that made the difference and made me feel very comfortable in my recent stay. They were the bar tender Jose Ceballos at La Cantina, Eddie and Hhiel at the restaurant Los Agaves. Thank you!!!

Was this review helpful? Yes 1
OasisPR, RP at Oasis Palm Hotel, responded to this review

Dear Juan, We greatly appreciate the special mention of those members of our team who helped make your stay an enjoyable one. We will of course congratulate them for their great work. Our staff work hard to create a great holiday experience for our guests to remember. We are delighted you enjoyed our calm and relaxing atmosphere, and are very... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

I love all of my experienced at oasis palm. I would definitely recommend this to anyone. We spent our time there for almost a week and we loved our stay. The staff are friendly. They work hard. Food are uhh-soo good.. Beautiful hotel.

Was this review helpful? Yes
OasisPR, RP at Oasis Palm Hotel, responded to this review

Dear Guest, Thank you very much for your kind and positive review. We are delighted you enjoyed our calm and relaxed atmosphere, our rooms and our entertainment. We aim to create unforgettable experiences and our entertainment department works hard to offer shows and activities to help achieve this. We appreciate you recommending us and we hope to see you soon... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW via mobile

Overall experience: the worst hotel I've ever been to !!! The manager and his staff have attitude, no respect, no skill of customer service or whatever related. Food here sucks, not worth all inclusive price, either tasteless or VERY SALTY, low quality and you can tell easily. The waiters don't really care of what they're doing and look at girls... More

Was this review helpful? Yes 1
OasisPR, RP at Oasis Palm Hotel, responded to this review

Dear Guest, We are truly sorry we were not able to meet your expectations, we would like to sincerely apologize and let you know that all your comments and opinions are considered in order to improve our service. Furthermore, it is very important to mention that we are very committed in satisfying all our guests needs. Our staff is qualified... More

Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Service great rooms are clean food was good small beach pools were nice lots of things to do staff was very helpful everyone spoke English restaurant's were quick seating would definitely come back US dollars accepted just make sure they don't have any tears or they won't take them

Was this review helpful? Yes 4
OasisPR, PR at Oasis Palm Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your thoughts about our hotel. We are pleased you enjoyed your stay with us and that you thought the facilities, restaurants, pools and activities were great. Our entertainment team works hard to put on activities and shows for our guests so we are delighted that you enjoyed these. We hope... More

Salisbury, Maryland
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This resort is a great value for your money! While not extravagent, everything you expect in an all-inclusive is there. There are pools, activities, shows , restaurants, buffets and endless drinks. While some of the rooms might show some wear, they are impeccably clean. Staff was friendly and helpful. Would stay again....

Was this review helpful? Yes 4
OasisPR, RP at Oasis Palm Hotel, responded to this review

Dear Stephanie, We are pleased your second stay with us has motivated you to share such a great review about our hotel. Thank you for highlighting the qualities that made your stay unforgettable. We are glad you enjoyed the restaurants, facilities and personalized service we offer. Our staff works hard to satisfy our guests so that they have amazing experiences.... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I just visited Palm oasis with 11 of my friends,I would like to say I had a great time and wanted to thank the whole staff especially Noelia Gutierrez who made us feel very welcome and I would definitely recommend anyone to stay at their hotel.

Was this review helpful? Yes 2
OasisPR, PR at Oasis Palm Hotel, responded to this review

Dear Guest, It is a pleasure to know that you have enjoyed your vacations in our hotel and that you received such excellent service. We are proud to say we have a team always ready to give their best at all times to make every single one of our guests feel at home and make sure they have a wonderful... More

Newark, Delaware
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Everything seemed very middle of the road.. The food, the rooms, the pool, the staff, etc. One of the few standouts was Ari C. The concierge. He always had a smile for me and was patient with my limited knowledge of Cancun and the customs there. I do not know how much this young man is being paid but, I... More

Was this review helpful? Yes 4
OasisPR, PR at Oasis Palm Hotel, responded to this review

Dear Amanda, Thank you for sharing your comments with us regarding your stay at our resort. We offer our sincere apologies that your time spent with us did not meet all your expectations. Despite this, it is gratifying to receive such great comments regarding members of our team. We shall of course congratulate them for their terrific work. We hope... More

Ajax, Canada
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Had a great time at this hotel, it is conveniently located just minutes from the main hotel strip, easy to get to by bus. The entertainment staff, Roberto, Angel, Carlos and their team are very good and make sure that your stay is a pleasant one. Great sense of humor!

Was this review helpful? Yes 2
OasisPR, PR at Oasis Palm Hotel, responded to this review

Dear Guest, We appreciate the time you have taken to give your opinion on your stay with us; it was a pleasure having you as guest. We thank you for the kind comments and will of course congratulate the members of our team that you have mentioned. Our staff aims to make all our guests feel at home. We hope... More

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Additional Information about Oasis Palm Hotel

Address: Blvd Kukulkan, Seccion C - Lote 1 | Zona Hotelera, Quintana Roo, Cancun 77500, Mexico (Formerly Oasis Palm Beach)
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Oasis Palm Hotel 3*
Number of rooms: 470
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Also Known As:
Oasis Palm Hotel Cancun
Oasis Palm Beach Cancun
Oasis Palm Beach Hotel Cancun
Oasis Palm Cancun
Oasis Palm Beach Resort Cancun
Calinda Beach Cancun

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