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Terracaribe Hotel

Av Lopez Portillo 70 | Esquina Av. Bonampak, Cancun 77500, Mexico
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Terracaribe Hotel
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Terracaribe Hotel
Terracaribe Hotel
Terracaribe Hotel
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153 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Emirate of Abu Dhabi, United Arab Emirates
Top Contributor
75 reviews 75 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed January 2, 2015

This hotel is different from what you see in cancun, its quite and in non touristic area which is good as u will be able to visit local shops and markets aways of the tourist area, you can also take the local bus and discover the city . i liked the pool its small and private, the room is not... More 

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San Jose, California
1 review
4 of 5 stars Reviewed December 26, 2014

Ivan our receptionist was really sweet. This completely white hotel gives you a warm homely feel. Selena the cook is willing to make changes to your breakfast as per your request. If you want to spend a lot of time in Isla Mujeres, this is the place to stay in. The ferry boarding area is just 5 minutes away by... More 

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Victoria, Canada
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 11, 2014

When we arrived at the hotel and were shown to the room, it was small but clean. We did have a small balcony overlooking the pool, which was nice. even though it also looked over a vacant lot full of old boats and garbage. The room was fine, but the rest of the amenities at the hotel were either not... More 

Was this review helpful? Yes 1
Berkeley, California
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 2, 2014

We had a reservation for this hotel that I had made several months beforehand and when my husband and I showed up they informed us that the hotel "was not finished" and that they would put us in a taxi for another hotel under the same management. The whole situation was very shady and they would not let us even... More 

Was this review helpful? Yes 3
Schiedam, The Netherlands
Senior Contributor
39 reviews 39 reviews
23 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed January 1, 2014

We stayed here on our last night in Mexico. Because it was the end of December it was difficult to find a hotel in Cancun. I think the hotel consisted of an old and new section. The room we stayed in was quite new and maybe not completely finished yet, as there was no mirror in the very new installed... More 

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Manchester, United Kingdom
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 11, 2013

I only booked into this hotel for one day whilst travelling through the city and was very impressed with the facilities and service. I found the reception staff particularly helpful, the room was very clean and comfortable and the food good. I even treated myself to a massage which was just what I needed after travelling for two days! Would... More 

Was this review helpful? Yes 1
11 reviews 11 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 30, 2013 via mobile

We stayed here for 2 nights after travelling in Belize for two weeks. The hotel is based in downtown Cancun about 5-10mins from the ADO bus station (no more than 25 pesos can ride away or you can get the R1 bus right outside the station). Due to location the hotel isn't surrounded by tourists. Area is perfectly safe and... More 

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Tyler, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 20, 2013 via mobile

Cold ac, friendly and very helpful staff, and one if the cleanest places I have ever seen in all if Mexico. The restaurant was nice with great staff as well. Convenient to town snd the ado. Would definitely recommend.

Was this review helpful? Yes 2
London, England, United Kingdom
5 reviews 5 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 30, 2013 via mobile

Choosing the hotel governed how our holiday went. We booked our reservation with Hostelbookers.com which gave us cheapest rates (£28 per night). The hotel isn't cheap if you pay without finding good deals ($750 pesos per night for a single). Arriving mid-day at Cancun airport the transfer service easily found the hotel and only took around 30 mins. Our room... More 

Was this review helpful? Yes 6
Reeuwijk, The Netherlands
Top Contributor
170 reviews 170 reviews
16 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed March 7, 2013

Our taxi didn't have any trouble finding this hotel. When you say Lopez Portillo, corner Bonampak everybody knows where it is. The good things about Hotel Terracaribe are: Very good free WiFi, the room (very clean, spacious, good firm beds, large closet, good shower), the mosquito-screens in the windows, the air conditioning, the staff, the (small) pool, the small cheap... More 

Was this review helpful? Yes 7
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