We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 174 Cancun hotels

Terracaribe Hotel

3.0 of 5 Hotel   |   Av Lopez Portillo 70 | Esquina Av. Bonampak, Cancun 77500, Mexico
Hotel amenities
Save Saved
You added Terracaribe Hotel to your Saves list
Terracaribe Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Ranked #98 of 174 hotels in Cancun
A recent review
3 of 5 stars Reviewed January 1, 2014
Corbinn Schiedam, The Netherlands
  • Overview
  • Reviews (146)
  • Photos (88)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (13)
  • Location
  • More
Write a Review

146 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Victoria, Canada
1 review
2 of 5 stars Reviewed January 11, 2014

When we arrived at the hotel and were shown to the room, it was small but clean. We did have a small balcony overlooking the pool, which was nice. even though it also looked over a vacant lot full of old boats and garbage. The room was fine, but the rest of the amenities at the hotel were either not... More

Was this review helpful? Yes
Berkeley, California
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 2, 2014

We had a reservation for this hotel that I had made several months beforehand and when my husband and I showed up they informed us that the hotel "was not finished" and that they would put us in a taxi for another hotel under the same management. The whole situation was very shady and they would not let us even... More

Was this review helpful? Yes 2
Schiedam, The Netherlands
Senior Contributor
38 reviews 38 reviews
22 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed January 1, 2014

We stayed here on our last night in Mexico. Because it was the end of December it was difficult to find a hotel in Cancun. I think the hotel consisted of an old and new section. The room we stayed in was quite new and maybe not completely finished yet, as there was no mirror in the very new installed... More

Was this review helpful? Yes
Manchester, United Kingdom
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 11, 2013

I only booked into this hotel for one day whilst travelling through the city and was very impressed with the facilities and service. I found the reception staff particularly helpful, the room was very clean and comfortable and the food good. I even treated myself to a massage which was just what I needed after travelling for two days! Would... More

Was this review helpful? Yes 1
11 reviews 11 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 30, 2013 via mobile

We stayed here for 2 nights after travelling in Belize for two weeks. The hotel is based in downtown Cancun about 5-10mins from the ADO bus station (no more than 25 pesos can ride away or you can get the R1 bus right outside the station). Due to location the hotel isn't surrounded by tourists. Area is perfectly safe and... More

Was this review helpful? Yes
Tyler, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 20, 2013 via mobile

Cold ac, friendly and very helpful staff, and one if the cleanest places I have ever seen in all if Mexico. The restaurant was nice with great staff as well. Convenient to town snd the ado. Would definitely recommend.

Was this review helpful? Yes 1
London, England, United Kingdom
5 reviews 5 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 30, 2013 via mobile

Choosing the hotel governed how our holiday went. We booked our reservation with Hostelbookers.com which gave us cheapest rates (£28 per night). The hotel isn't cheap if you pay without finding good deals ($750 pesos per night for a single). Arriving mid-day at Cancun airport the transfer service easily found the hotel and only took around 30 mins. Our room... More

Was this review helpful? Yes 6
Reeuwijk, The Netherlands
Top Contributor
151 reviews 151 reviews
15 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed March 7, 2013

Our taxi didn't have any trouble finding this hotel. When you say Lopez Portillo, corner Bonampak everybody knows where it is. The good things about Hotel Terracaribe are: Very good free WiFi, the room (very clean, spacious, good firm beds, large closet, good shower), the mosquito-screens in the windows, the air conditioning, the staff, the (small) pool, the small cheap... More

Was this review helpful? Yes 7
Cologne Germany
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 3, 2013

I stayed at this hotel for 1 week. Before I booked this hotel, I read the reviews here already and thought for the price it was ok, since I am not a person with high requirements. As I arrived, I was welcomed by the boss personally (he was on duty at the time) and very helpful. He spoke English very... More

Was this review helpful? Yes 3
Salt Lake City, Utah
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 28, 2013

The staff is the best I have encountered, in a long time . They go way out of their way to make you feel at home .The staff always remembers your name and always with a smile. I was asked all the time if everything was ok and of course it was.The rooms are so clean, you don't have to... More

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage Terracaribe Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Terracaribe Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Terracaribe Hotel

Address: Av Lopez Portillo 70 | Esquina Av. Bonampak, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $
Hotel Class:3 star — Terracaribe Hotel 3*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Travelocity, Cheap Tickets, Hotels.com, Priceline, Tingo, HostelBookers, HostelWorld, BookingOdigeoWL, Venere and Otel so you can book your Terracaribe Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Terracaribe Hotel Cancun

88 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (69)
Hotel & grounds (14)
View from room (3)
Bathroom (4)
Pool/beach area (6)
Room/suite (12)
Dining (2)
Other (28)

Management photos: Courtesy of the property manager

All management photos (20)
Hotel & grounds (5)
Room/suite (5)
Dining (2)
Pool/beach area (4)
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
hotels in Cancun with
any amenities


Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style
#98 Business Hotel in Cancun
Hotel Class
Official Description (provided by the hotel)
This family-friendly hotel offers you Free wireless internet, outdoor swimming pool and jacuzzi, sundeck on roof, lobby bar and an economical Mexican restaurant. Conveniently located 25 minutes from the International Airport of Cancun, just 2 minutes away from the ferry to Isla Mujeres, near the entrance to the Hotel Zone, Puerto Cancun and the commercial heart of the city. FREE transportation from the hotel to the beach clubs (9:00). ... more   less 
Number of rooms

Questions & Answers

Questions? Get answers from Terracaribe Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer