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Fiesta Americana Villas Cancun

3.5 of 5 Seccion A, lote 3 Km. 8.5, Boulevard Kukulkan, Cancun 77500, Mexico
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Fiesta Americana Villas Cancun
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Fiesta Americana Villas Cancun
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479 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Washington DC, District of Columbia
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The location is very good. There's a large new supermarket in 10 minutes walk from the property. They have all types of food, cleaning supplies etc. 15 minutes walk to Coco Bongo, Senor Frogs and all night life. The beach is almost non existent. If you want to swim at the open water you will have to walk a few... More 

Was this review helpful? Yes 1
Mexico City, Mexico
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was a better than expected experience, as we got rooms on the first floor with direct access to the beach and swimming pools. Clean and fairly modern rooms with a small kitchen to prepare breakfast / snacks. Sun almost all day on the beach and good access to swim in the sea. Shopping, food and bars all withing walking... More 

Was this review helpful? Yes 1
Roberto I, Gerente at Fiesta Americana Villas Cancun, responded to this review

I am really glad to know that our facilities and our services fulfilled your expectations. Regarding the internet service, I would like to comment that the outsourced supplier is taking corrective actions to avoid similar situations in the future, please accept my most sincere apologies for this issue. I look forward to having the opportunity of serving you during your... More 

Knoxville
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Once you get over the Timeshare people harassing you and calling your room things are pretty nice. It was nice to have a fridge and microwave in the room. The tub looked stained and the shower water was Very weak. The room was very clean. The only restaurant at the venue was outside and pricey. We only ate breakfast there.... More 

Was this review helpful? Yes 1
Roberto I, Manager at Fiesta Americana Villas Cancun, responded to this review

Following up on your internet comment, I would like to let you know that the outsourced supplier is taking corrective actions to avoid similar situations in the future, please accept my most sincere apologies for this issue. Regarding the bathtubs, I am glad to let you know we will change them during first semester of 2015. I look forward serving... More 

Appleton, Wisconsin
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We use to live in Cancun with our work - so Ive visited this hotel many time. Its very pretty and is in a GREAT location within walking distance to everything! NOT all inclusive!!! Huge rooms, new modern design, comfy beds. This location is near Caricol mall, Chedraui grocery store and "The Party Center/ hard rock cafe/ bars/ clubs Etc.... More 

Was this review helpful? Yes 1
Roberto I, Manager at Fiesta Americana Villas Cancun, responded to this review

I would like to thank you for taking the time to let us know your comments regarding your recent visit to Fiesta Americana Villas Cancun. Certainly, our prices were added with 5%, due to a Mexican law the VAT (Value Added Tax) increased to 16% since January 1, 2014. I look forward to having the opportunity of serving you during... More 

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Rating of 4 out of 5 is rather a credit for being of reasonable comfort for a moderate price. Minor drawbacks are: - rocky beach zone (if you plan to swim a lot could be a trouble to get to the water) - time-worn elements in rooms (door handles, kitchen, bathroom etc.) - poor wi-fi (better buy local sim-card) If... More 

Was this review helpful? Yes 1
Roberto I, Manager at Fiesta Americana Villas Cancun, responded to this review

We appreciate you taking the time to share with us your thoughts and concerns. Your comments allow us to concentrate our efforts in those areas in which we can still improve our service levels aiming at a more pleasant stay for you. I look forward to having the opportunity of serving you during your next visit to the beautiful beaches... More 

Houston, Texas
Contributor
11 reviews 11 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel advertises a best price guarantee. I found a cheaper rate through tripadvisor.com. They would not honor their best price guarantee because the tripadvisor rate had free cancellation up to 2 days before the reservation, and they had free cancellation up to 1 day before the reservation. Seriously?! Talk about a ridiculous loophole/excuse to use for not honoring their... More 

Was this review helpful? Yes
Milwaukee, Wisconsin
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My husband and I came for 5 nights. This was our 4th visit here, and we were very pleased with most everything! We received an upgrade from a studio to a bedroom. We had a pool / ocean view. The room was spotless! I loved coming back to the room, with the bed freshly made up! So nice! My only... More 

Was this review helpful? Yes 1
Roberto I, Manager at Fiesta Americana Villas Cancun, responded to this review

I am really glad to know that you spent a pleasant and relaxing staying at Fiesta Americana Villas Cancun. We appreciate you taking the time to share with us your remarks. Your comments allow us to concentrate our efforts in those areas in which we can still improve our service levels aiming at a more pleasant stay for you. We... More 

2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We ended up staying in Cancun for two nights and then took a taxi to Playa Del Carmen so that we could Ferry over to Cozumel. This was the beginning of an great vacation The customer service is so great.............everyone is very friendly and I wish I could remember every ones names and thank them individually. When we got there... More 

Was this review helpful? Yes 3
Roberto I, Gerente at Fiesta Americana Villas Cancun, responded to this review

I’m really glad to know that you had a wonderful vacation at Fiesta Americana Villas Cancun. We appreciate you taking the time to write your review, your comments allow us to concentrate our efforts in those areas in which we can still improve our service levels aiming at a more pleasant stay for you. We look forward to having the... More 

2 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Please read. If you want to stay here please make note that this place will literally go into your room and go into your safe box to take your money. I know this for a fact. I am posting this review because I stayed here and I was robbed 250 dollars. That is absurd. The service was not good and... More 

Was this review helpful? Yes 8
Roberto I, Gerente at Fiesta Americana Villas Cancun, responded to this review

We appreciate you taking the time to share with us your thoughts and concerns. Your comments allow us to concentrate our efforts in those areas in which we can still improve our service levels aiming at a more pleasant stay for you, I assure you that we will take corrective actions in order to avoid any similar situations in the... More 

Houston, Texas
Top Contributor
100 reviews 100 reviews
11 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I went to Cancun during this Christmas and stayed at this hotel for my whole vacation. Overall, it was a great experience. The room I stayed in has one king size bed, one sofa bed, and comes with a kitchen. I enjoyed the kitchen a lot because it allowed me to save some money and cook my own breakfast and... More 

Was this review helpful? Yes 4
Roberto I, Manager at Fiesta Americana Villas Cancun, responded to this review

I am truly sorry about the incident with your key, please accept my most sincere apologies. Although is an isolated issue we are taking actions to avoid similar situations in the future. We look forward to having the opportunity of serving you, during your next visit to the beautiful beaches of Cancun, if there is anything else that we could... More 

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Additional Information about Fiesta Americana Villas Cancun

Address: Seccion A, lote 3 Km. 8.5, Boulevard Kukulkan, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Fiesta Americana Villas Cancun 3.5*
Number of rooms: 179
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Also Known As:
Fiesta Americana Villas Cancun Hotel Cancun
Fiesta Americana Cancun
Fiesta Americana Hotel Cancun
Fiesta Americana Vacation Club Cancun
Cancun Fiesta Americana
Hotel Style:
#37 Spa Hotel in Cancun
#44 Family Hotel in Cancun
#46 Romantic Hotel in Cancun
#54 On the Beach Hotel in Cancun

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