We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Fiesta Americana Villas Cancun

Hotel website
Hotel deals
Seccion A, lote 3 Km. 8.5, Boulevard Kukulkan, Cancun 77500, Mexico
Offers & Announcements
Package Deal
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Fiesta Americana Villas Cancun
Professional photos View all
Browse nearby
Fiesta Americana Villas Cancun
Write a Review

507 reviews from our community

Traveler rating
    161
    200
    75
    42
    29
See reviews for
181
167
8
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (507)
  • Mar-May only
    (153)
  • Jun-Aug only
    (110)
  • Sep-Nov only
    (88)
  • Dec-Feb only
    (156)
All months
Anaheim, California
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Been going there for years great service, very friendly people and very clean rooms. Centrally located near malls and restaurants, you do not need to go further. You can walk to all these places. The beach is super friendly and calm. lot's of watersports activities. Ricardo and Roxy from Los Angeles

Was this review helpful? Yes
Roberto I, General Manager at Fiesta Americana Villas Cancun, responded to this review

I am really glad to know that you spent a wonderful time and our service did please you. We look forward to having the opportunity of serving you again, if there is anything else that we could do for you, please let us know. General Management Fiesta Americana Villas Cancun More 

Howell, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We stayed her for 6 nights and it was amazing! The room was huge, very clean, and had two balconies that were very nice during the day to sit and look at the ocean. The staff was super friendly and very helpful. We used Best Day travel to get us to the hotel and I would recommend them as well... More 

Was this review helpful? Yes 1
Roberto I, General Manager at Fiesta Americana Villas Cancun, responded to this review

I would like to thank you for taking the time to share your experience. We are glad to know that you had a nice experience at the resort and that our food and beverages did please you. I look forward to having the opportunity of serving you as you deserve, during your next visit to the beautiful beaches of Cancun,... More 

Contributor
15 reviews 15 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Just returned from a nine day stay at Fiesta Americana Villas. I really enjoyed the stay. The check in process was easy and fast. The room was very spacious and clean. One thing that I really enjoyed was how comfortable the bed was. The kitchenette had everything needed in case you wanted to cook. The privacy doors between the rooms... More 

Was this review helpful? Yes 2
Roberto I, General Manager at Fiesta Americana Villas Cancun, responded to this review

We appreciate you taking the time to share with us your remarks. Your comments allow us to concentrate our efforts in those areas in which we can still improve our service levels aiming at a more pleasant stay for you. We look forward to having the opportunity of serving you, during your next visit to the beautiful beaches of Cancun,... More 

Contributor
19 reviews 19 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed February 20, 2015 via mobile

I normally give good reviews, and I definitely had a great time....but there were a few things that were pretty annoying. I will start with the good: -The rooms are huge and all have balconies -Almost everyone in the staff that we encountered were friendly and helpful -The wifi in the rooms worked really good -The restaurant food was really... More 

Was this review helpful? Yes 8
Roberto I, General Manager at Fiesta Americana Villas Cancun, responded to this review

Following up on your comment, it is important to let you know that we are managed in a concept of a Vacation Club so we have been running 100% occupancies and some maintenance works cannot be postponed since they are focused to maintain the image of the property in optimum conditions. I am truly sorry to know this situation affected... More 

Gladwin, Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 19, 2015

Had an amazing week (2-6 to 2-13-15). From the minute we checked in, Carlos Gomorra made sure we were happy with our room! We have been to Fiesta Americana Villas Cancun approximately 10 times. We love this place. Smaller than most of the huge hotels in the hotel zone but that is what we like! The new grocery store very... More 

Was this review helpful? Yes 1
Roberto I, General Manager at Fiesta Americana Villas Cancun, responded to this review

I am really glad to know that you spent a wonderful stay in Cancún, and would like to thank you for your time and trust in Fiesta Americana Villas Cancún. I will pass your congratulatory message with our staff, I am certain this motivates all of us to keep searching for excellence. We look forward to having the opportunity of... More 

Lake Orion
Contributor
12 reviews 12 reviews
9 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed February 18, 2015

This hotel is getting completely wrong and false reviews on Trip Advisor!! This is a gorgeous hotel with a great location! Our stay in a Junior Suite was beautiful! The "Balcony" alone was 220 Sq. Ft. !!! The room was huge and immaculately clean. There was never a musty smell so many people have referred to! The view was looking... More 

Was this review helpful? Yes 2
Roberto I, General Manager at Fiesta Americana Villas Cancun, responded to this review

It has been a pleasure for me to know that our service fulfilled your expectations. I will let our staff know your comments, I am sure this will motivate all of us to keep searching excellence. Regarding the internet service, I would like to let you know that the outsourced supplier is taking corrective actions to avoid similar situations in... More 

Massapequa Park, New York
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 16, 2015 via mobile

We went back "HOME" to the Fiesta in November and as always had a wonderful time. The employees always greet us with warm smiles and hugs and it is always a great experience. They made some really nice improvements to the rooms: new drapery, new covers and cushions on all the chairs and couch and new linens and comforters on... More 

Was this review helpful? Yes 1
Roberto I, General Manager at Fiesta Americana Villas Cancun, responded to this review

We all at Fiesta Americana Villas Cancun are really glad to know that you spent a wonderful vacation at your home away from home. I will let our staff know your comments, I am sure this will motivate all of us to keep searching excellence. We look forward to having the opportunity of serving you in May, if there is... More 

Pueblo, Colorado
Senior Contributor
48 reviews 48 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 12, 2015

This hotel is a bit on the older side but the amenities are great. the food served is fresh and the staff is awesome. My bed was comfortable and i slept well. overall the hotel staff was great and if i go to cancun again, i would certainly consider this hotel. did i say that the staff is great? Also,... More 

Was this review helpful? Yes
Roberto I, General Manager at Fiesta Americana Villas Cancun, responded to this review

I am really glad to know that you spent a wonderful time and our service did please you. I would like to let you know that we are working to maintain the image and operation of the property in optimum conditions. We look forward to having the opportunity of serving you again, if there is anything else that we could... More 

Phoenix, Arizona
Contributor
17 reviews 17 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed February 10, 2015

We stayed 3 nights in this hotel. The room was large, but nothing to brag about. It did have a coffee maker, dishes, refrigerator, microwave, and desk besides the beds. The door to the bathroom was worn and starting to splinter near the bottom of the door. Looked like very little maintenance was being done to keep the room in... More 

Was this review helpful? Yes 2
Roberto I, General Manager at Fiesta Americana Villas Cancun, responded to this review

I really appreciate your comments regarding to the sales staff, I have passed them to the Sales Management in order to avoid similar situations in the future. I am truly sorry this situation affected you during your staying. On the other hand, I am glad to let you know that in a few days we will set the new equipment... More 

A TripAdvisor Member
4 of 5 stars Reviewed February 4, 2015

We stayed here for 2 nights before we went home and I wish we had more time here. The resort is beautiful! Our room (a junior sweet) was on the 4th floor. I would recommend that you book 4th floor for the beautiful view. The room had a efficiency kitchen with full refridgerator. Living room has a futon like couch... More 

Was this review helpful? Yes 3
Roberto I, Manager at Fiesta Americana Villas Cancun, responded to this review

We appreciate you taking the time to share with us your thoughts and concerns. Your comments allow us to concentrate our efforts in those areas in which we can still improve our service levels aiming at a more pleasant stay for you. I look forward to having the opportunity of serving you during your next visit to the beautiful beaches... More 

Questions? Get answers from hotel staff and past guests. Ask a question

690 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (317)
Viewed
Pool/beach area (70)
Viewed
Dining (8)
Viewed
View from room (26)
Viewed
Hotel & grounds (63)
Viewed
Room/suite (62)
Viewed
Family/play areas (3)
Viewed
Bathroom (14)
Viewed
Other (71)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (315)
Viewed
Amenities (56)
Viewed
Beach (25)
Viewed
Children's Pool (6)
Viewed
Deluxe Villa (47)
Viewed
Junior Suite (83)
Viewed
Pool (41)
Viewed
Restaurants and Bars (23)
Viewed
The Hotel (34)

Management photos: Courtesy of the property manager

Viewed
All management photos (58)
Viewed
Room/suite (18)
Viewed
Pool/beach area (15)
Viewed
Hotel & grounds (9)
Viewed
Dining (6)
Viewed
Family/play areas (1)
Viewed
Bathroom (1)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question