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All 172 Cancun hotels

Fiesta Americana Villas Cancun

3.5 of 5 Hotel   |   Seccion A, lote 3 Km. 8.5, Boulevard Kukulkan, Cancun 77500, Mexico
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74%
Ranked #61 of 172 hotels in Cancun
A recent review
5 of 5 stars reviewed 1 week ago
MAGS13529 Massapequa Park, New York
  • Reviews (403)
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  • Room tips (44)
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403 people have reviewed this hotel

Traveler rating
    130
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    25
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141
130
4
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
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English first
Massapequa Park, New York
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 1 week ago

We spent 16 wonderful days in May @ the Fiesta. We have been going to this hotel for many years and it never disappoints us. This is our home away from home. The employees have become like family to us and we always look forward to their smiles and warm greetings. The location is great-calm water and close to all... More

Was this review helpful? Yes
Roberto I, Gerente at Fiesta Americana Villas Cancun, responded to this review

We all at Fiesta Americana Villas Cancun are really glad to know that you spent a wonderful vacation at your home away from home. We look forward to having the opportunity of serving you, during your next visit to the beautiful beaches of Cancun, if there is anything else that we could do for you, please let us know. General... More

City of Industry, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Been coming here for several years and this place is great for families with kids. Plenty for the kids to do (volleyball/pingpong/ceramic crafts etc.). Entertainment staff (Alan) was great with the kids and with the games during the FIFA matches. Silva the pool waitress was the best. Place is starting to show show wear but is very clean. If going... More

Was this review helpful? Yes 1
Roberto I, Gerente at Fiesta Americana Villas Cancun, responded to this review

It has very pleasant to know that you and your kids enjoyed your last vacation at Fiesta Americana Villas Cancun. I will be sharing your congratulatory words with Alan and Silvia, I am certain this motivates all of us to keep searching for excellence in service. We look forward to having the opportunity of serving you, during your next visit... More

Ciudad Juarez
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We picked this hotel because we wanted to have a kitchen to cook meals every now and then and it met all our expectations. Living room has lots of space too so this was also a plus for us. Hot tub showed signs of wear; one knob even fell off. Other than that hotel served all ours needs. Location is... More

Was this review helpful? Yes 1
Roberto I, Gerente at Fiesta Americana Villas Cancun, responded to this review

We are glad to know that you had a nice experience at the resort and that you enjoyed our services. As you mention, our facilities are focused for families but we are very close to entertainment area and our activities staff can help with your reservations or any assistance for night clubs. We look forward to having the opportunity of... More

Oklahoma City, Oklahoma
2 reviews
2 of 5 stars Reviewed 4 weeks ago

This was our first time in Cancun and as we arrived at our resort they tell us that our room is not ready and that they would let us know when they had it ready. They finally got us in a room which was not the room we were supposed to be in but overall the room was not bad.... More

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Roberto I, Gerente at Fiesta Americana Villas Cancun, responded to this review

Following up on your comment, I would like to inform you that since May 2014 we cannot accept dollars according to new laws and reforms implemented by Mexican authorities. On the other hand, I would like to inform to you that we will be taking corrective actions to avoid this smell. I am truly sorry to know about these issues,... More

Medina, Ohio
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The facility is in the best condition that I have seen in years.....clean, great staff, very responsive, good clean Mexican deliciousness......the room service made swans and stingrays out of the towels!!! Pools were the right temp. For an older building, the paint was fresh, the linens new, the colors so typically Mexican.... This is the best deal in cancun!!!! Love... More

Was this review helpful? Yes 1
Roberto I, Gerente at Fiesta Americana Villas Cancun, responded to this review

We are glad to know that you had a nice experience at the resort and that you enjoyed our services. I would like to let you know that according with our environmental authorities we must to turn off the light bulbs during sea turtle nesting season on the beach. Nevertheless, we will be checking and replacing the burnt out light... More

Santa Barbara, California
1 review
5 of 5 stars Reviewed May 22, 2014

I love this hotel, had the junior suite, loved having a kitchen, jet tub, pool & ocean view, The king side bed was very comfortable, the place was very clean, Everyone who works there are very helpful, always with a smile and willing to help you. This place is beautiful, the pool is very nice, it's only 4 ft deep,... More

Was this review helpful? Yes
Roberto I, Gerente at Fiesta Americana Villas Cancun, responded to this review

We are glad to know that you had a nice experience at the resort and that you enjoyed our services. I would like to let you know that according with our environmental authorities we must to turn off the light bulbs during sea turtle nesting season on the beach. Nevertheless, we will be checking and replacing the burnt out light... More

sunshine coast.
Top Contributor
82 reviews 82 reviews
29 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed May 7, 2014

We just left the Fiesta Villas in Cancun and had a great stay, if U are looking for the bright glitz of the Ritz Carlton or JW Marriott then this is not your hotel. The place is more older colonial but in a good way. The furniture is older style but all clean and tidy and the junior suite was... More

Was this review helpful? Yes
Roberto I, Gerente at Fiesta Americana Villas Cancun, responded to this review

We are glad to know that you had a nice experience at the resort and that you enjoyed our services. Also, I will pass your congratulatory message to Laura. We look forward to having the opportunity of serving you, during your next visit to the beautiful beaches of Cancun, if there is anything else that we could do for you,... More

Wayland, Massachusetts
1 review
1 of 5 stars Reviewed April 25, 2014

I called the hotel before my trip to ask for a quiet room, and they put me in a room close to ice machine and cleaning room. I thought maybe it would not be that bad. The first night was not too bad although I could clearly hear people flush toilet at the next room. Then it came the second... More

Was this review helpful? Yes
Roberto I, Gerente at Fiesta Americana Villas Cancun, responded to this review

I am truly sorry that this situation affected you during your stay; please accept my most sincere apologies. I assure you that we are taking specific actions in order to avoid similar situations happening again specially with our front desk staff. I look forward to having the opportunity of serving you as you deserve, during your next visit to the... More

Georgetown, Guyana
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 11, 2014

We stayed here 10 nights with my future husband in Junior suite, the room was very nice, like home and we had the best view on pools and to a bit ocean too. Only thing is that it smells a bit moist so if you are very sensitive with smells like I am it may bother just a bit (I... More

Was this review helpful? Yes 2
Roberto I, Gerente at Fiesta Americana Villas Cancun, responded to this review

Following up on your comment, I assure you that we are taking corrective actions altogether with our Maintenance and Housekeeping Managers, in order to eliminate this smell. I am really glad to know that you spent a wonderful vacation. We look forward to having the opportunity of serving you, during your next visit to the beautiful beaches of Cancun, if... More

Seinajoki, Finland
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 2, 2014

We stayed here with my fiancée for 10 nights, we had NOT all inclusive stay. I think this is excellent hotel. Rooms: We had Junior Suite, everything looked really good, we had living room with modern furniture, big LCD TV, modern kitchen, big good bed with good pillows, bedroom had also TV, own JACUZZI (for 1 person) huge balcony with... More

Was this review helpful? Yes 1
Roberto I, Gerente at Fiesta Americana Villas Cancun, responded to this review

I am really glad to know that you spent a wonderful time with your fiancée and our services did please you. We look forward to having the opportunity of serving you, during your next visit to the beautiful beaches of Cancun, if there is anything else that we could do for you, please let us know. General Management Fiesta Americana... More

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Additional Information about Fiesta Americana Villas Cancun

Address: Seccion A, lote 3 Km. 8.5, Boulevard Kukulkan, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Fiesta Americana Villas Cancun 3.5*
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Also Known As:
Fiesta Americana Villas Cancun Hotel Cancun
Fiesta Americana Cancun
Fiesta Americana Hotel Cancun
Fiesta Americana Vacation Club Cancun
Cancun Fiesta Americana

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#33 Spa Hotel in Cancun #44 Family Hotel in Cancun #47 Romantic Hotel in Cancun #50 On the Beach Hotel in Cancun
Hotel Class
Number of rooms
179

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