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Live Aqua Cancun All Inclusive

Travelers' Choice award winner
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Boulevard Kukulcan Km. 12.5 Zona Hotelera, Cancun 77500, Mexico
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Live Aqua Cancun All Inclusive
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Live Aqua Cancun All Inclusive
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5,329 reviews from our community

Traveler rating
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395
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Live Aqua Cancun All Inclusive
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boyd, texas
Reviewer
5 reviews 5 reviews
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed May 7, 2013

My sister and I went in early May for 3 nites. Our room was not ready so they upgrade us to an ocean view room. The view from room was great! Overall the staff was super and friendly. The chef from MB gave us the recipe for haberno soup(it was yummy and spicy). The breakfast buffet in Siete was a... More 

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Cincinnati
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 7, 2013

I went with my spouse for our 32th anniversary from Apr 29th to May 2nd in this hotel. I booked the shuttle bus service from Bestday.com. Just a 15-minute you will arrive to this hotel and no need to take taxi service. The cost is very reasonable just $34 for two persons from airport to and from hotel. This hotel's... More 

Was this review helpful? Yes 1
ManagerAQCU, General Manager at Live Aqua Cancun All Inclusive, responded to this review

Thank you for your comments and for taking the time to share your experience with the TripAdvisor community. All of us at Live Aqua Cancun are truly grateful for the honor you gave us to be a host of such a special moment as your 32th anniversary, it's a true pleasure to know that your overall experience with us was... More 

Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 7, 2013

Overall the hotel is very good;). Food is good is very clean! What I would recommend is if they are a hotel for adults that receive many couples, they should have more activities for couples like meditation yoga, or other opportunities they could make in couples!;) also the spa we were expecting an outdoors area. When I ask the staff... More 

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London, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 7, 2013

Let me start by saying that we are a couple in our early 20's from London, England and have recently arrived back home after a very relaxing 12 night stay (20/4 - 2/5) at Live Aqua. After a good 12 hours travelling, it was so lovely to be greeted by such friendly and helpful staff!! As soon as we walked... More 

Was this review helpful? Yes 2
Saint Louis, Missouri
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 7, 2013

My girlfriends and I stayed at Live Aqua from 5/1/2013-5/5/2013. We traveled there to celebrate my best friend's bachelorette party. Months before our trip, I had read a review whose author had Celiacs disease - she had sent an email prior to her arrival and was very well taken care of. Thus, I decided to send a similar email prior... More 

Was this review helpful? Yes 3
ManagerAQCU, General Manager at Live Aqua Cancun All Inclusive, responded to this review

I would like to express my gratitude for the time you have taken to share this review and the valuable comments you’ve provided in it. I have no doubt that your review will be of a great help for many travelers while making their decision to visit Live Aqua Cancun. Thank you for the warm words regarding our staff, pools,... More 

Virginia Beach, Virginia
Senior Reviewer
9 reviews 9 reviews
5 of 5 stars Reviewed May 7, 2013

After staying at this hotel, I have decided that all inclusive is the only way to go when going on vacation. This hotel exceeded my expectations. the accomodation was the best, staff was great, food was wonderful. I loved everything about this hotel!

Was this review helpful? Yes
Little Rock, Arkansas
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed May 7, 2013

Stayed at Live Aqua in August 2012- had a wonderful time! The staff was very friendly & helpful. It was a relaxing, but still fun environment. Great walking distance to the shopping area! Would love to visit again in the future.

Was this review helpful? Yes
ManagerAQCU, General Manager at Live Aqua Cancun All Inclusive, responded to this review

We all at Live Aqua Cancun are delighted to know that you had such a great time staying with us and enjoyed everything, from the great location of our resort, our relaxing atmosphere and especially the service provided by our staff. We will be looking forward to your next visit, do not hesitate to contact us for any assistance in... More 

Philadelphia, Pennsylvania
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 7, 2013 via mobile

Stayed at live aqua for a five night six day stay in April. This was my first time in Cancun but not Mexico. It was truly the best vacation I have ever been on. I have been to other resorts (in other countries) where I was grossed out by the food. Every restaurant here was really good. MB and Hidden... More 

Was this review helpful? Yes
West Chester, Ohio
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 7, 2013

I need to start out telling you that I’m not a writer and I never leave reviews but I loved Live Aqua and the people there so much that I had to. So, for my first review on any site… This was the best vacation EVER! From the moment we arrived until we left with tears in our eyes. We’ve... More 

Was this review helpful? Yes 2
ManagerAQCU, General Manager at Live Aqua Cancun All Inclusive, responded to this review

Thank you for taking the time to share your experience with the TripAdvisor community. It is a pleasure for me to know that your experience at Live Aqua Cancun exceeded your expectations; our number one priority is to make every guest experience exceptional and unique as it can be, thank you for letting us know how memorable and special was... More 

2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 7, 2013

This was our second time staying at live aqua. The hotel was as beautiful as the first time. All the restaurants were great. The buffet for lunch and dinner could have more choices. The location is great, right across from La Isla shopping plaza. Eulid the front desk manager was wonderful. We had a couple issues that he handled wonderfully.... More 

Was this review helpful? Yes
Hotel Review Summarization

What travelers say

  • Room service(98)
  • Very good(45)
  • Pool area(35)
  • Ocean front(32)
  • Hand massage(30)
  • Breakfast buffet(17)
  • MB restaurant(14)
  • Ocean views(12)
  • Not sure(6)
  • Other resorts(4)
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Aqua Suite (89)
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Beach (29)
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Pool (51)
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Tierra Suite (108)

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