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Live Aqua Cancun All Inclusive

4.5 of 5 Boulevard Kukulcan Km. 12.5 Zona Hotelera, Cancun 77500, Mexico
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Live Aqua Cancun All Inclusive
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Live Aqua Cancun All Inclusive
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4,746 reviews from our community

Traveler rating
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    243
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Live Aqua Cancun All Inclusive
See the most recent reviews
Chicago, Illinois, United States
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 6, 2013

My original trip was planned for Barbados however due to a family illness we had to cancel. The last minute I booked a trip to Live Aqua to get out of town a least for a little. It was a plan "B" but upon arriving to Live Aqua I was thoroughly impressed! We had a wonderful time. The staff, rooms,... More 

Was this review helpful? Yes 3
ManagerAQCU, General Manager at Live Aqua Cancun All Inclusive, responded to this review

We all at Live Aqua Cancun are delighted to know that you had a memorable time staying with us and enjoyed everything, from the selection of food, the pools and especially the excellent service provided by our staff. We will be looking forward to your next visit, do not hesitate to contact us for any assistance in the future. Warmest... More 

Dallas, TX.
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 6, 2013 via mobile

We stayed from 12/24 through 12/28. After a challenging year my wife and I needed to get away and subject ourselves to some serious pampering over Christmas and Live Aqua exceeded our expectations. We arrived early, at 2:00 pm, and were greeted with warm face cloths, ice tea and promptly shown to our room. The front desk staff was efficient... More 

Was this review helpful? Yes 1
Longmeadow, Massachusetts
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 6, 2013

If your looking for a place to get some R&R, then Aqua is the place to be. If you are looking to be entertain, then this is not the place for you. Aqua is exclusively a place to eat, sleep, lounge and drink to your hearts content. The only draw back I personally experienced at the Aqua was the massage... More 

Was this review helpful? Yes 1
Chandler, Arizona
1 review
5 of 5 stars Reviewed January 6, 2013

Very pleasant place to stay. The value was more than I expected. Every;thing is included. All meals and drinks. I lived on Siesta Key in Florida and found this sand on this beach to be as soft as what I experienced there. The staff, the amenities and the cleanliness of the hotel were excellent.

Was this review helpful? Yes
New York City, New York
1 review
5 of 5 stars Reviewed January 6, 2013

Paradise.... Amazing food, many restaurants and great room service. Close to all attractions. Across the street from La Isla shopping plaza and short cab ride to nightclubs like coco bongo. Beautiful rooms. Gorgeous beach. Best of all was the service and staff. You dont have to move from the cabana to get cocktails or food. Everything is brought to you... More 

Was this review helpful? Yes
New York, NY
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
69 helpful votes 69 helpful votes
2 of 5 stars Reviewed January 6, 2013

LIVE AQUA - I don't get it! I wish that I could report that our stay over New Year's eve at Live Aqua was as positive as other reviewers, but we did not have a good experience. Maybe it's because it was during New Years and maybe they needed to cut some corners? While the grounds are well kept, the... More 

Was this review helpful? Yes 12
ManagerAQCU, General Manager at Live Aqua Cancun All Inclusive, responded to this review

Allow me to thank you for taking your time and sharing this review. Your feedback is very important for us and it is my regret that we were not able to meet your expectations in the area of food and beverage. As a luxurious all inclusive resort we aim to personalize not only our service but our cuisine as well,... More 

Gaithersburg, Maryland
Top Contributor
55 reviews 55 reviews
10 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed January 5, 2013

Live Aqua My wife and I booked a last minute trip to Cancun to celebrate New Year’s Eve/New Year’s Day and we really looked at Trip Advisor for advice as you haven’t failed us yet. This review will be lengthy as we find the reviews so helpful, especially when trying to make a decision quickly. We only stayed at Live... More 

Was this review helpful? Yes 2
Melbourne, Australia
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed January 5, 2013

My husband and two teenage children spent a week here 11th Dec - 18th Dec. Being from Austraila we are used to beautiful fresh produce and gorgeous beaches. The Live Aqua was no disappointment. As all the reviews state the place is terrific. The staff are so friendly and while not required to tip, we did so for such great... More 

Was this review helpful? Yes 2
ManagerAQCU, General Manager at Live Aqua Cancun All Inclusive, responded to this review

I would like to express my gratitude for the time you have taken to share this review and the valuable comments you’ve provided in it. I have no doubts that your review will be of a great help for many travelers while making their decision to visit Live Aqua Cancun. Thank you for the warm words regarding our team, service,... More 

New York City, New York
Contributor
13 reviews 13 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 5, 2013

This is a really nice hotel and its staff is fabulous. It’s the nicest hotel I’ve stayed in in Mexico (but it’s been a long time since I was there). I also travel a lot for work and stay in very nice hotels and using that as a standard, I can still say this hotel is very nice. So everything... More 

Was this review helpful? Yes 4
New York City, New York
Senior Reviewer
9 reviews 9 reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed January 5, 2013

I love Mexico. My husband and I have been there twice before and always leave wanting to go back. Live Aqua was our first disappointment. While it was pretty and the staff was attentive, it was lacking in so many important areas. First off, check in. From reading other reviews, I guess there was a way to pay more to... More 

Was this review helpful? Yes 14
ManagerAQCU, General Manager at Live Aqua Cancun All Inclusive, responded to this review

First of all I would like to thank you for taking the time to share your comments of your recent stay with us. Although many travelers find Live Aqua Cancun to be a great place for romantic and relaxing getaway, with excellent food options and outstanding service, I do understand that the concept of our hotel does not suit your... More 

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Hotel Summarization (Beta)

What travelers say

  • Room service(115)
  • Very good(52)
  • Pool area(39)
  • Hand massage(33)
  • Ocean front(32)
  • Breakfast buffet(20)
  • MB restaurant(14)
  • Ocean views(14)
  • Not sure(11)
  • Other resorts(6)

Additional Information about Live Aqua Cancun All Inclusive

Address: Boulevard Kukulcan Km. 12.5 Zona Hotelera, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Live Aqua Cancun All Inclusive 4.5*
Number of rooms: 371
Reservation Options:
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Also Known As:
Live Aqua Cancun All Inclusive Hotel Cancun
Cancun Aqua Hotel
Aqua Hotel Cancun
Fiesta Americana Grand Aqua
Hotel Style:
#2 Top resorts Hotel in Cancun
#2 Spa Hotel in Cancun
#2 Luxury Hotel in Cancun
#2 On the Beach Hotel in Cancun
#4 Business Hotel in Cancun
#4 Romantic Hotel in Cancun

5,767 photos of this hotel

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