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Live Aqua Cancun All Inclusive

4.5 of 5
Boulevard Kukulcan Km. 12.5 Zona Hotelera, Cancun 77500, Mexico
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Live Aqua Cancun All Inclusive
Ranked #7 of 175 hotels in Cancun
4.5 of 5 stars 1190 Reviews
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1,190 reviews from our community

What travelers say about this hotel
  • Room service(50)
  • Pool area(27)
  • Ocean views(22)
  • Very nice(20)
  • Not sure(15)
  • Breakfast buffet(14)
  • MB restaurant(14)
  • Very good(12)
  • Hand massage(11)
  • Club level(8)
Traveler rating
    792
    257
    85
    35
    21
Only show reviews for Family (92) | Couples (704) | Business (48)
Date Rating
Atlanta, Georgia, United States
1 review
5 of 5 stars Reviewed May 15, 2012

We had such a great time on our first anniversary vacation. The pool was gorgeous. The beach was perfect. The drinks were awesome and I was impressed with the food for an all inclusive. I would absolutely recommend this resort to any couples or groups of friends. The service was great too. The spa was very pretty but the therapist... More

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Phoenix, Arizona
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 15, 2012
3
people found this review helpful

I do not write online reviews; in fact this is my first. I’m making an exception this time because this place truly is special. How many all inclusive resorts can deliver form a menu at 4 AM? How many resorts will let you choose your detailed breakfast, including the hour, the drink, the egg(s) type(s) and the quantity. Yes, it... More

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Alfredo Santamaria, General Manager at Live Aqua Cancun All Inclusive, responded to this review
May 16, 2012

Thank you very much for choosing Live Aqua Cancun for your vacation; it’s always nice to know we have met your expectations with the quality of the food and our outstanding service. We look forward to welcome you back and have the honor of being your hosts again. Warmest regards. More

Higley
2 reviews
Reviews in 2 cities Reviews in 2 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed May 15, 2012

Not sure WHY someone would give this resort a bad review - either too snoby or they probably overpaid so they expect EVERYTHING and than some. Spent 8 days, not one issue. If I could get the same deal, I would be going back to the Live Aqua, next week. In my opinion, one of the best ALL INCLUSIVE deals... More

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Rapid City, South Dakota, United States
Contributor
11 reviews 11 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 15, 2012
3
people found this review helpful

For any first timers (like us)....don't talk with anyone on the way out of the airport. They are vultures. We stayed from May 6-12, 2012 Reception: went very smooth and fast. We were checked in quickly and our luggage was brought up to our room. We didn't get the sails pitch until a day or so later and it was... More

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Alfredo Santamaria, General Manager at Live Aqua Cancun All Inclusive, responded to this review
May 16, 2012

Thank you for giving Live Aqua Cancun the opportunity to make your first All Inclusive experience a successful one. We truly appreciate all the positive remarks about our resort and especially about the service, it’s very important to know that we were able to meet your expectations. We look forward to welcoming you back to Live Aqua Cancun. Warmest regards. More

O'Fallon, Missouri, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 15, 2012
1
person found this review helpful

I cannot say enought about this location the Live Aqua was the perfect vacation from the time we got there till the time we left. The service and the food and drink were the BEST. everyone went out of their way to serve you and they always kept your glass full no matter what bar you were at. The pool... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 15, 2012
1
person found this review helpful

The hotel was great. We had an amazing time. The staff was very nice and helpful. The pools where amazing. We didnt know untill we got there but may is the driest month so the weather was 75 at night and 85 during the day and never rained. If i had any complaint at all it was the drinks. Although... More

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Boston, Massachusetts
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 14, 2012

If you are going to Cancun, look no place else. This is by far one of the best resorts in existence.....anywhere! The staff really goes out of their way to make your stay as enjoyable as possible. I never once walked past a staff person who didn't say good day or good evening to me. The dinners at Azur and... More

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See 3 more reviews by TMJ-bos for Cancun
Indiana, United States
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 14, 2012
3
people found this review helpful

May 9 to 13 Check in: Smooth, quick, easy. We were given an information sheet on the different restaurants and facilities available at the resort. The man rattled off our credits quickly and not very clearly; we had to go back later and have them re-explained. And by the way, none of the credits are really worth much. $50 at... More

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Alfredo Santamaria, General Manager at Live Aqua Cancun All Inclusive, responded to this review
May 16, 2012

Thank you for sharing your valuable feedback, it’s great to know that Live Aqua Cancun has met your expectations in different ways, such as service, facilities and rooms. There is always a room for improvement and your suggestions are very much appreciated. We are looking forward to having you as our guests again and make every effort to exceed your... More

Nashville, Tennessee
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 13, 2012
4
people found this review helpful

This is an amazing resort right in the heart of the hotel zone. It has the look and feel of a very upscale resort. The guest were mostly 25-45 years old, and it is definitely a couples place (if you are looking for the singles scene, it is NOT here). We loved the relaxing feel provided by the aromatherapy and... More

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Michigan
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed May 13, 2012
12
people found this review helpful

My wife and I stayed at Live Aqua for a week in April. Upon our arrival we were immediately whisked to the fifth floor for check in. We chose to stay in the Aqua Suite which is more money but has several perks not included with the standard room. Our check in was quick and we were immediately taken to... More

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See 2 more reviews by cruzmisl for Cancun
Alfredo Santamaria, General Manager at Live Aqua Cancun All Inclusive, responded to this review
May 16, 2012

Thank you very much for this detailed and wonderful review of your recent stay with us. We truly appreciate the opportunity you gave us to be your first All Inclusive Resort and it’s a pleasure to know that this experience was a very positive one, highlighted by our great service and selection of food. We are looking forward to welcome... More

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Additional Information about Live Aqua Cancun All Inclusive

  • Aqua Cancun
  • Cancun Aqua Hotel
  • Aqua Hotel Cancun
  • Fiesta Americana Grand Aqua
Address: Boulevard Kukulcan Km. 12.5 Zona Hotelera, Cancun 77500, Mexico
Price Range: $$$$

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