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Live Aqua Cancun All Inclusive

Travelers' Choice award winner
#2 of 178 Hotels in Cancun
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Boulevard Kukulcan Km. 12.5 Zona Hotelera, Cancun 77500, Mexico
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Live Aqua Cancun All Inclusive
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5,612 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,839)
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Baltimore, Maryland
Level Contributor
55 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed today NEW

From the moment we checked in we knew we were home. While chatting with Aurora at the front desk she learned we are from Baltimore, and we learned she is a Ravens fan. That evening we found our bed had been decorated with a full color Ravens logo made of colored rice! Above it they wrote "Happiness is to be... More 

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Was this review helpful? Yes
Akron, Ohio
Level Contributor
73 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 233 helpful votes
5 of 5 stars Reviewed today NEW

My husband and I have stayed in Mexico and the surrounding areas almost 20 times now. We have been to Cancun the last 5 years, and have found that Cancun hotels offer the most consistant high-end quality and service for the price. Live Aqua is no different! I do extensive research before booking hotels and post a ton on the... More 

Was this review helpful? Yes 2
Miami, Florida
2 reviews
5 of 5 stars Reviewed yesterday NEW

From the moment you walk in to this place you are greeted so warmly and are instantly relaxed (plus the hand massage at check in doesn't hurt).. At check in, We were told our reservation had come into their system as a double bed room but we were offered an upgrade to an Oceanfront Room with a king bed (hell... More 

Was this review helpful? Yes 9
Miami, Florida
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The hotel is simply amazing, from the moment you walk in to every single interaction with the hotel staff, every meal you eat is fantastic, it has so many restaurant options, the rooms are well appointed , spacious and with luxury amenities including a private balcony to enjoy the ocean view. I can't wait to return.

Was this review helpful? Yes 5
West Orange, New Jersey
1 review
5 of 5 stars Reviewed 2 days ago NEW

I can't say enough about this property. From the minute we got there until we left, it was stellar. At check in, we were given a glass of iced tea with honey and a cold towel right out of the refrigerator and offered a hand massage. All before even getting our room assignment. The people at this place couldn't do... More 

Was this review helpful? Yes 9
United States
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We are having a hard time imagining staying anywhere else, because other resorts just won't measure up! Since our last visit two years ago, the Italian restaurant has opened, which is really great. Mb has unusual, upscale food you would not expect to see at an all-inclusive. The portions in the restaurants are not huge (small by US standards), so... More 

Was this review helpful? Yes 13
Houston, Texas
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Just returned from Live Aqua. The people that work there are what really sets this hotel apart from all others! Octavio and Roger at the swim up bar are truly amazing and clearly love their job! They went out of their way to make our stay so amazing! They created the "Leah Special", which everyone loved! Thanks guys! We both... More 

Was this review helpful? Yes 7
Cincinnati, Ohio
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 days ago NEW

Following our wedding at the Fiesta Americana Condessa, we indulged and escaped for an entire week in the one of the Aqua Suites at Live Aqua. The experience was unbelievably amazing from start to finish. Upon arriving at the hotel in our Limo from Fiesta Americana we were whisked away to the VIP check-in, where we enjoyed a wonderful spread... More 

Was this review helpful? Yes 8
New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

Where do I start!? Took a 6 Day trip to Cancun to celebrate our honeymoon, We are a young couple from New York. From check in to check out it was an amazing trip!! The hospitality was beyond what I expected. Everyone was so genuinely kind. Food was excellent!! Hidden garden was our favorite. When eating at Hidden Garden it... More 

Was this review helpful? Yes
Homosassa, Florida
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

we have been going to cancun for 7 yrs. this hotel was the ultimate best ever. the staff, including monica, maria, david, Oscar, and many many more were just awesome and very obviously loved their jobs. I cannot think of anything that we didn't like or had a problem with. the room was beautiful and the food was like no... More 

Was this review helpful? Yes 6
Hotel Review Summarization

What travelers say

  • Room service(98)
  • Very good(45)
  • Pool area(35)
  • Ocean front(32)
  • Hand massage(30)
  • Breakfast buffet(17)
  • MB restaurant(14)
  • Ocean views(12)
  • Not sure(6)
  • Other resorts(4)
Questions? Get answers from hotel staff and past guests. Ask a question

7,572 photos of this hotel

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Dining (1014)
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Room/suite (798)
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Family/play areas (17)
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Bathroom (86)
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Business center/function rooms (10)
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Amenities (232)
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Aqua Suite (89)
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Beach (29)
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King Oceanfront Room (62)
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Pool (51)
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Restaurants and Bars (239)
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The Hotel (89)
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Tierra Suite (108)

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Pool/beach area (5)
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Hotel & grounds (10)
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Room/suite (17)
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Dining (15)
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View from room (9)
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