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All 172 Cancun hotels

Live Aqua Cancun All Inclusive

4.5 of 5 Resort (All-Inclusive)   |   Boulevard Kukulcan Km. 12.5 Zona Hotelera, Cancun 77500, Mexico
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Ranked #2 of 172 hotels in Cancun
A recent review
5 of 5 stars reviewed yesterday
Lauren J
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4,140 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,413)
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English first
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

My review is long overdue. We stayed here in August 2013 for our honeymoon. We decided not to upgrade to a suite when we booked because a friend had stayed here previously and told me that every room had an ocean view. We booked a garden view which did have a small view of the ocean, although at the time... More

Was this review helpful? Yes 1
Chicago, Illinois
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed yesterday NEW

In addition to being an award winning travel specialist, I am a Mexico travel specialist and enthusiast. My favorite travel destination is indeed, Mexico, for so many reasons. What tops the list and never disappoints?? Continued heartwarming, geniune Service, Quality Products in food, housekeeping, decor, and entertainment. Abundent Nonstop flights, and Beautiful Blue Skies and Beaches. My reviews will not... More

Was this review helpful? Yes 1
Fullerton, California
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

As high school teachers, we were very excited to use our 1 week off in common come to an all inclusive ADULTS ONLY resort for our honeymoon....unfortunately, the experience has been less than memorable! In general the staff has been awesome (restaurants, concierge, front desk, etc.). Where it has been lacking is the DAYTIME swim up bar and beach service.... More

Was this review helpful? Yes 3
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stayed here for 1 week¡ and it was great¡ it is only for adults, the food is delicious in all restaurants but i must say that the breakfast was my favorite¡ all kind of dishes and food that you cant imagine¡ even mimosas¡ they have small coffee shop with snacks at all time¡ i wish i could stay here... More

Was this review helpful? Yes 2
15 reviews 15 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My wife and I stayed from Jun 16th through the 20th. This was our second trip to Live Aqua and it did not disappoint. We upgraded to a suite from a garden view for about $600 for a 4 night stay. I can honestly say it was so worth it. The biggest benefit was the ability to have a reserved... More

Was this review helpful? Yes 1
Elizabethtown, Pennsylvania
Senior Contributor
30 reviews 30 reviews
20 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I was pleasantly surprised at this hotel. We got a great deal online for this resort and I wasn't sure what to expect. It is very trendy, modern with a sleek feel. It is about a 20 min ride from the airport on the strip. The unlimited room service is great and is extremely fast- we ordered snacks and breakfast... More

Was this review helpful? Yes 2
Senior Contributor
45 reviews 45 reviews
18 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We just returned from Live Aqua and when I say it was amazing, it was amazing. It is an adult only hotel, which was great since we were taking a break from our 5 and 7 year-old, and the patrons were very friendly. There were singles and couples alike so there was a good mix of people to engage with.... More

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New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We just returned from 10 days in Cancun at the Live Aqua Cancun hotel. Fantastic experience. Great facility, great staff and excellent food. We upgraded to a suite which paid off since it included a cabana by the pool with a 20 minute foot massage every day. The food was as good as some of the upscale restaurants in NYC.... More

Was this review helpful? Yes 1
Savannah, Georgia
12 reviews 12 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My wife and I celebrated our 15 yr anniversary mid June. This was our second all inclusive and completely blew out our stay in Jamaica. The hotel room was very clean and all the staff were awesome. We stayed in the Suite which was worth every penny. The Cabanas were an absolute must at least once while you're there. There... More

Was this review helpful? Yes 4
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

My wife and I have been to Cancun seven times over the past ten years….4 times to Riu Palace Las Americas, once to Excellence in Puerto Morales, and now to Live Aqua. There are many positives about Live Aqua, but also many negatives that would be fairly easy to fix. Our check-in went well….mainly due to arriving while the sales... More

Was this review helpful? Yes 3
Alfredo S, General Manager at Live Aqua Cancun All Inclusive, responded to this review

Thank you very much for taking your time to share with all of us this review. While I am very happy to read your positive comments, I would like to extend my sincere apologies for the inconveniences you had during your stay. I assure you that the circumstances you described are not typical with the high standards that we strive... More

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Hotel Summarization (Beta)

What travelers say

  • Room service(115)
  • Very good(52)
  • Pool area(39)
  • Hand massage(33)
  • Ocean front(32)
  • Breakfast buffet(20)
  • MB restaurant(14)
  • Ocean views(14)
  • Not sure(11)
  • Other resorts(6)

Additional Information about Live Aqua Cancun All Inclusive

Address: Boulevard Kukulcan Km. 12.5 Zona Hotelera, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Live Aqua Cancun All Inclusive 4.5*
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Also Known As:
Live Aqua Cancun All Inclusive Hotel Cancun
Cancun Aqua Hotel
Aqua Hotel Cancun
Fiesta Americana Grand Aqua

5,254 photos of this hotel

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Room/suite (629)
Dining (766)
Hotel & grounds (946)
Pool/beach area (1148)
View from room (374)
Family/play areas (15)
Videos (5)
Bathroom (73)
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All management photos (71)
Pool/beach area (10)
Room/suite (19)
Hotel & grounds (14)
Dining (6)
Other (22)


Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Top resorts Hotel in Cancun #2 Spa Hotel in Cancun #2 Luxury Hotel in Cancun #2 On the Beach Hotel in Cancun #4 Romantic Hotel in Cancun #4 Business Hotel in Cancun
Hotel Class
Official Description (provided by the hotel)
Live Aqua Cancun, a welcoming place, where being is the first part of feeling. Your senses work together. It's a prism of colors, eclectic rhythms, and seductive details. Enjoy the fusion of idyllic days and energizing nights. It is a monument to your arrival to this Cancun Spa Resort. This sophisticated beachfront resort lies along white sand beaches, across the street from La Isla Shopping Mall and walking distance from some of the best restaurants and shopping malls in the city. Exotic drinks, barefoot luxury and activities overlooking the resort's 8 infiniti pools are just part of the exquisite details within our All Inclusive concept. Music worships you at every step, with changes in rhythms that match the emotions you feel and the space around you. The sound is never the same, but always relaxing, exciting and harmonic. Arriving, leaving, just belonging makes you sigh with peace. The Aqua aroma seeps into every nook and cranny up to the sky, down to the sea. Return to yourself. ... more   less 
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9 days ago
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