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All 172 Cancun hotels

Live Aqua Cancun All Inclusive

4.5 of 5 Resort (All-Inclusive)   |   Boulevard Kukulcan Km. 12.5 Zona Hotelera, Cancun 77500, Mexico
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Ranked #2 of 172 hotels in Cancun
A recent review
5 of 5 stars reviewed today
MF018 The Woodlands, Texas
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4,163 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,422)
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English first
The Woodlands, Texas
Top Contributor
53 reviews 53 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed today NEW

We stayed at Live Aqua for a short weekend. The Hotel is perfect. The staff is very attentive to your needs. At arrival our room as not ready and we have to wait 15 minutes, while we wait we got free hand massages and an iced tea was served. We paid extra for an ocean view terrace (about 10' X... More

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Steelville, Missouri
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed yesterday NEW

This was our 5th trip to an all inclusive, we had a great time and the resort was very fancy. The food was great, 24 hours room service was awesome, and the beach was perfect. Our room was also very nice. Because I have been to 5 all inclusives, I am learning the features of the resorts that I prefer.... More

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Senior Reviewer
9 reviews 9 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

My wife and I just returned from a 6-day stay at Live Aqua. We had a great time. We have stayed at numerous all-inclusive resorts in Mexico, Jamaica, the Dominican Republic, and St. Lucia. Live Aqua was easily the nicest resort we have visited. Our room on the 6th floor was amazing, with a full view of the ocean. We... More

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new york
17 reviews 17 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

We just came back from 5 days at Live Aqua and although the hotel was immaculate and very nice there were many pros and cons. The pros - Again very clean property and rooms. Beds were very comfortable. For an all-inclusive the food was excellent. The beach was absolutely gorgeous. The was was crystal clear and many fun waves. They... More

Was this review helpful? Yes 3
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

By far one of the best trips that I have been on in a while! The service from the front door to the pool/beach area was of 5 star service. A few people id like to say thanks to and people to look out for (In a good way) Maru by far the best in customer service Karen by the... More

Was this review helpful? Yes 3
Warren, Ohio
19 reviews 19 reviews
8 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is our second trip back to Live Aqua and we were not disappointed. We stayed for 5 nights from July 24-29 and had a great relaxing vacation. We were pleasantly surprised with a free upgrade to the Aqua Club upon our arrival and had a room on the 5th floor. This is a perfect resort if you're looking to... More

Was this review helpful? Yes 4
Alfredo S, General Manager at Live Aqua Cancun All Inclusive, responded to this review

Allow me to thank you for taking your time to share your first review on TripAdvisor, especially for your kind comments about the great service provided by our staff. It's a true pleasure to know that your overall experience with us was enjoyable and exceeded your expectations. Comments like yours motivate us constantly to do our best to maintain the... More

New York City, New York
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I was really looking forward to this trip. I've been stalking this hotel ever since I booked. I had a fabulous three days. Food was delicious. Beach was beautiful. It was a good time. My partner and I got a couples massage and it was EXCELLENT. One of the best most erotic massages I've ever had in my life. Shout... More

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1 review
5 of 5 stars Reviewed 2 days ago NEW

When checking in, staff greets you with hand massages in their lobby area. This resort was definitely a 10. You are surrounded with an amazing view of their pools and ocean, amazing food from their 8 restaurants, awesome staff, and great rooms that are constantly refilled with drinks and snacks. The pool area has soft music playing just making you... More

Was this review helpful? Yes 5
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed at live aqua for our honeymoon in June 2014. It was a beautiful resort, with staff that made us feel like a king and queen. Compared to previous all inclusive vacations, Live Aqua's food was absolutely top notch, definitely catering to Americans. The service is what was really exceptional. There wasn't a moment in the day where we... More

Was this review helpful? Yes 2
Alfredo S, General Manager at Live Aqua Cancun All Inclusive, responded to this review

Thank you for taking the time to share your experience with us. We are honored that you chose us to be your hosts for an occasion such as your honeymoon, and it is very hearwarming to know that we lived up to your expectations in all aspects of the food, facilities and most of all, our service. We wish you... More

Monterrey, Mexico
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I've seen hotels that look impressive and sound great when you get on their websites, this hotel does have a cool website with great pictures, but have to say that in real life is much much better! The food and drinks are excellent, is all inclusive and adults only so it makes the vibe very calm and relaxing. They have... More

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Room service(115)
  • Very good(52)
  • Pool area(39)
  • Hand massage(33)
  • Ocean front(32)
  • Breakfast buffet(20)
  • MB restaurant(14)
  • Ocean views(14)
  • Not sure(11)
  • Other resorts(6)

Additional Information about Live Aqua Cancun All Inclusive

Address: Boulevard Kukulcan Km. 12.5 Zona Hotelera, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Live Aqua Cancun All Inclusive 4.5*
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Also Known As:
Live Aqua Cancun All Inclusive Hotel Cancun
Cancun Aqua Hotel
Aqua Hotel Cancun
Fiesta Americana Grand Aqua

5,279 photos of this hotel

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Room/suite (631)
Dining (767)
Bathroom (74)
Hotel & grounds (946)
Pool/beach area (1148)
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Pool/beach area (10)
Room/suite (19)
Hotel & grounds (14)
Dining (6)
Other (22)


Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Luxury Hotel in Cancun #2 Top resorts Hotel in Cancun #2 On the Beach Hotel in Cancun #2 Spa Hotel in Cancun #4 Romantic Hotel in Cancun #4 Business Hotel in Cancun
Hotel Class
Official Description (provided by the hotel)
Live Aqua Cancun, a welcoming place, where being is the first part of feeling. Your senses work together. It's a prism of colors, eclectic rhythms, and seductive details. Enjoy the fusion of idyllic days and energizing nights. It is a monument to your arrival to this Cancun Spa Resort. This sophisticated beachfront resort lies along white sand beaches, across the street from La Isla Shopping Mall and walking distance from some of the best restaurants and shopping malls in the city. Exotic drinks, barefoot luxury and activities overlooking the resort's 8 infiniti pools are just part of the exquisite details within our All Inclusive concept. Music worships you at every step, with changes in rhythms that match the emotions you feel and the space around you. The sound is never the same, but always relaxing, exciting and harmonic. Arriving, leaving, just belonging makes you sigh with peace. The Aqua aroma seeps into every nook and cranny up to the sky, down to the sea. Return to yourself. ... more   less 
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2 questions

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