Returned from Gran Caribe on Tuesday after spending 12 nights in this fab resort. Our group aged from 15 yrs to 67 years and we all had a superb time. The hotel is exceptionally clean and the staff are all very friendly and accomodating. Couldn't believe that I didn't even have to leave my sun lounger to get a drink.... more

When we arrived, we were offered the upgrade to the 6th floor with the option to eat dinners at the Royal. We paid an extra $25/pp for each night. The meals at the Royal are valued way beyond the additional cost. We ate at Maria Marie at the Royal 3 times and at the Asiana once. Each of the meals... more

Well, to start we arrived at the hotel to check in. Once in our initial room, we realized that it haden't been cleaned and it wasen't what we had payed for. We payed an extra 200 $ to have a ocean FRONT room and we got a view of the streets. Then we wasted a couple hours to solve the... more

I've been to Cancun many times, 1st time staying at the Gran Caribe. Everything was absolutely wonderful. The food was excellent in all restaurants! The service was outstanding! The cleanliness and upkeep of the resort impeccable! Everything exceeded my expectations. It was a perfect holiday spent with friends & loved ones. more

I would recommend the Gran Caribe to anyone who is thinking about a trip to Cancun. Cancun itself is a fantastic place to see and be in. The Gran Caribe and the staff will make your trip even better. The bar staff, the maids, the pool staff and the restaurant staff can not do enough to help you out. To... more

My husband, daughter and I traveled to Cancun for a family wedding. Since we were meeting other extended family members who had chidren with them, we stayed at the Gran Caribe Real Resort. The entire resort was very clean and elegate. We enjoyed very good service from the time we checked in until the time we checked out. The beach... more

I now know why this is a five star hotel. When we arrived all (15of us) the bellman greets you and takes you to the front desk where they are very attentive and then you a welcomed with a glass of wine. Upon arriving at our rooms I must say Vegas at the Beach but better. The rooms are in... more

My wife and I have been vacationing in the Yucatan for the last 14 years and while we've enjoyed all the resorts we've frequented, we have only revisited one. We both agree that we will try to return to the Gran Caribe Real. The facilities were beautiful and well maintained, the service was impeccable, and the staff who delivered that... more

When I first saw the pics on their website I thought that it would be a nice place to stay. Being that I booked the trip a week before I went, I really didn't have much to choose from. I was wonderfully surprised. The place is beautiful. The staff was great, so friendly, with a real smile. (meaning there was... more