My spouse and I just got back from our first trip to Cancun yesterday and we cannot wait to go back!! I always use TripAdvisor for any trip I go on and I have not been disappointed yet. I always worry when I see a few bad reviews and can honestly say that some of the most recent bad reviews... More

Before I get to the review, I'd like to confirm a piece of advice. When you land at the Cancun Airport, if you are looking for transportation to any hotel, do NOT stop inside the terminal. ALL cars, buses, shuttles,and taxis are just outside. The people inside are excellent at making it sound like they are there to meet and... More

We just returned from the gran caribe. We are a family of 5 and we stayed for 2 weeks. The resort was awesome totally geared towards kids. We had a family junior suite which was very comfortable and roomy. Our children loved the kidsclub. My son woud cry when it was time to leave. They did crafts and baked cookies,... More

My husband and I stayed at this resort last month during our trip to Cancun. I found this resort through one of the deals the NBC Today Show was offering. The deal mentioned that this resort was a 5-star, all-inclusive resort, so they make you think you're getting this super nice resort for a pretty low price, but in the... More

Hotel is greedy in naming OCV rooms. Most OCV rooms are NOT. Don't upgrade to OCV until you're on the property & u can see the room. Book JR Ste & don't pay the upgrade in advance. More

We stayed at the Gran Caribe Cancun Jan 2012. This was my second all inclusive resort in the Rivera Maya area. The resort was very clean and the beach was beautiful! My husband and I walked down the beach in both directions (about 8 resorts each way) and the Gran Caribe beach was the cleanest and nicest of all the... More

We stayed at the Gran Caribe Real for 2 weeks in January and will be returning again next year. The staff made the resort. They were wonderful, accommodating and went out of their way to make your stay amazing. The place was spotless. Look up Hector in the Albatross restaurant - he is great and so is Greg the DJ... More

Stayed for a weekend from Jan 14th - 17th They have monitors in the lobby where the sell you upgrades upon your checking in. Our costs were $20 per night per person to upgrade from the Junior suite to one level higher - a beach view. We did it and it was worth it as we woke up every morning... More

This is my very first review...after many many vacations. I will start by saying that many reviews before ours were accurate. We paid extra for the Grand Master Suite Ocean view. We are a family of 5. 2 Adults, 3 kids. We called the hotel prior to our arrival and confirmed that we were indeed on the 6th floor. When... More